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Claims Associate Jobs (NOW HIRING)

ARW Home

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Claims Associate

Boca Raton, FL · On-site

$20/hr

ARW Home is seeking Case Managers to join our claims team. In this role, you'll handle inbound calls related to First Notice of Loss and claim status updates, serving as a key point of contact for ...

TQL

Claims Associate

Cincinnati, OH · On-site

$17.50 - $22/hr

As a Claims Representative with TQL, you will be a vital part of the company's risk management and loss prevention efforts. You will be responsible for managing an evolving portfolio of cargo claims ...

Medix

Claims Associate

Lombard, IL · On-site

$21 - $24/hr

Job Summary Our client is seeking a skilled Claims Associate to manage and adjudicate various insurance claims types including Accident Insurance, Critical Illness, Hospital Indemnity, and more. This ...

eTeam

Claims Associate - Consumer

$18.25 - $24.50/hr

Claims Associate - Consumer (VAIL Refund Specialist) Location: Remote Duration: 7 Months contract with possibility of extension PRIMARY PURPOSE: Starting Monday August 17th, 2026 Monday through ...

Sedgwick

Claims Associate Consumer

Seven Hills, OH

$17.25 - $23.25/hr

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work Fortune Best Workplaces in Financial Services & Insurance Claims Associate ...

Sedgwick

Claims Associate Consumer

Seven Hills, OH · On-site

$17.25 - $23.25/hr

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work ® Fortune Best Workplaces in Financial Services & Insurance Claims Associate ...

Distro

Unemployment Claims Associate

Cincinnati, OH · On-site

$23 - $25/hr

Position Summary The Unemployment Claims Associate supports our clients by coordinating unemployment claims response, providing guidance to clients on best practices while emphasizing integrity and ...

Sedgwick

Claims Associate Consumer

Independence, OH · On-site

$17.50 - $23.50/hr

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work ® Fortune Best Workplaces in Financial Services & Insurance Claims Associate ...

Distro

Unemployment Claims Associate

Cincinnati, OH · On-site

$23 - $25/hr

Position Summary The Unemployment Claims Associate supports our clients by coordinating unemployment claims response, providing guidance to clients on best practices while emphasizing integrity and ...

York Risk Services

Claims Associate Consumer

Seven Hills, OH · On-site

$17.25 - $23.25/hr

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work Fortune Best Workplaces in Financial Services & Insurance Claims Associate ...

Chubb

ESIS Claims Associate

Portland, OR · On-site

$18.75 - $25.25/hr

We are looking to add a Claims Associate to our team who will ultimately be responsible for managing a workers' compensation claims desk. This temp-to-hire program is designed to include hands-on ...

Chubb

ESIS Claims Associate

Portland, OR · On-site

$18.75 - $25.25/hr

We are looking to add a Claims Associate to our team who will ultimately be responsible for managing a workers' compensation claims desk. This temp-to-hire program is designed to include hands-on ...

Berkley

Claims Operations Associate

High Point, NC · On-site

$15.75 - $21.50/hr

The Claims Associate will be responsible for learning workers compensation laws and providing outstanding service to our clients. This is an entry-level position with no experience necessary Key ...

Chubb

ESIS Claims Associate

Portland, OR · On-site

$18.75 - $25.25/hr

We are looking to add a Claims Associate to our team who will ultimately be responsible for managing a workers' compensation claims desk. This temp-to-hire program is designed to include hands-on ...

Kansas City Life Insurance

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Claims Associate I

Kansas City, MO · On-site

$17.25 - $23.50/hr

Analyze claims and determine their validity based on policy provisions, riders, waivers, operating ... Our Home Office is located in Kansas City, Mo., with a staff of more than 400 associates who ...

Berkley

Claims Operations Associate

High Point, NC · On-site

$16.25 - $22/hr

The Claims Associate will be responsible for learning workers compensation laws and providing outstanding service to our clients. This is an entry-level position with no experience necessary Key ...

Berkley

Claims Operations Associate

High Point, NC · On-site

$15.75 - $21.50/hr

The Claims Associate will be responsible for learning workers compensation laws and providing outstanding service to our clients. This is an entry-level position with no experience necessary Key ...

Berkley

Claims Operations Associate

High Point, NC · On-site

$15.75 - $21.50/hr

The Claims Associate will be responsible for learning workers compensation laws and providing outstanding service to our clients. This is an entry-level position with no experience necessary Key ...

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How much do claims associate jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for claims associate in the United States is $20.99, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.08 per hour, depending on experience, location, and employer.

What does a claims associate do?

A claims associate handles claims for an insurance company. As a claims associate, your job duties may include reviewing a customer’s insurance coverage and interviewing those who have filed a claim. Your job is to ensure that a claim is processed correctly, so the customer receives the financial payout to which they are entitled. In this career, you usually work in an office, but you may need to travel to gather information about the claim. There are positions in every insurance industry so that you may work in anything from auto to life insurance. This position requires excellent research and interpersonal skills, and experience in customer service is a plus. Additional qualifications may include an associate degree.

What is the difference between Claims Associate vs Claims Examiner?

AspectClaims AssociateClaims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance-related certificationsHigh school diploma; insurance certifications like CPCU or similar beneficial
Work EnvironmentOffice setting, interacting with customers and internal teamsOffice setting, reviewing claims and documentation
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, adjusting departments
Common Search & ComparisonClaims Associate vs Claims Examiner

The main difference between a Claims Associate and a Claims Examiner lies in their responsibilities. Claims Associates typically handle initial customer interactions and basic claim processing, while Claims Examiners review and assess claims in detail, often making determinations on claim validity. Both roles require similar credentials and work in comparable environments, but Claims Examiners usually have more specialized knowledge and decision-making authority.

What are the key skills and qualifications needed to thrive as a claims associate?

To thrive as a Claims Associate, you need a solid understanding of insurance policies, attention to detail, and basic analytical skills, usually supported by a high school diploma or equivalent. Familiarity with claims management systems, CRM software, and sometimes industry certifications like AIC (Associate in Claims) are commonly required. Strong communication, problem-solving, and customer service abilities set top performers apart. These skills are essential for accurately processing claims, ensuring compliance, and providing a positive experience for clients and policyholders.

What does a claims associate do?

A Claims Associate is responsible for reviewing, processing, and managing insurance claims submitted by policyholders. Their duties include verifying information, evaluating the validity of claims, and ensuring all necessary documentation is complete. They often communicate with customers, healthcare providers, or other parties to gather additional information and resolve any issues. Claims Associates play a crucial role in ensuring claims are processed accurately and efficiently according to company policies and regulatory guidelines.

What are some common challenges a claims associate may face, and how can they effectively handle them?

Claims Associates often encounter challenges such as managing a high volume of claims, navigating complex policy details, and communicating with clients who may be experiencing stress or frustration. Effectively handling these situations requires strong organizational skills, attention to detail, and clear, empathetic communication. Many Claims Associates find success by proactively prioritizing tasks, seeking guidance from senior team members when needed, and utilizing available technology to streamline documentation and follow-ups.
More about Claims Associate jobs
What cities are hiring for Claims Associate jobs? Cities with the most Claims Associate job openings:
What are the most commonly searched types of Claims jobs? The most popular types of Claims jobs are:
Who are the top companies hiring for Claims Associate jobs? The top employers for Claims Associate jobs are:
What states have the most Claims Associate jobs? States with the most job openings for Claims Associate jobs include:
What job categories do people searching Claims Associate jobs look for? The top searched job categories for Claims Associate jobs are:
Claims Associate jobs near you
Infographic showing various Claims Associate job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $43,653 per year, or $21 per hour.

Claims Associate

ARW Home

Boca Raton, FL • On-site

$20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

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Job description

Job description:

ARW Home is seeking Case Managers to join our claims team. In this role, you'll handle inbound calls related to First Notice of Loss and claim status updates, serving as a key point of contact for our customers throughout their claims journey.

The Claims Department is open Monday – Friday 8am to 6pm. A schedule will be assigned for a 40 hour work week based on the business needs:

Compensation: $20.00 per hour

Responsibilities:

  • Providing the highest level of service to our customers.
  • Explaining contract coverage and claim decisions.
  • Taking inbound calls and recording First Notice of Loss and Claims Status Updates.
  • Retain and build customer loyalty by providing a professional, courteous, and a positive experience to each customer.
  • Questions and investigates discrepancies on repairs and related costs
  • Provide accurate and relevant information as it pertains to the customer’s claim inquiries.
  • Demonstrate superior verbal and written communication skills
  • Effectively show active and empathic listening during challenging customer calls.
  • Collect and document the details of each call in our systems.
  • Follow all related procedures through the life cycle of the claim.
  • Adhere to the Key Performance Indicators that will capture your success.
  • Effectively collaborate and communicate well with customers, vendors, teammates, and all employees throughout the organization.

Qualifications to be successful:

  • At least 6 months Call Center or Customer Service experience is a must.
  • Strong written and oral English communication skills.
  • Talent for multitasking as you will be typing while talking to customers.
  • Must type at least 30 wpm at 90% accuracy
  • Proficient with computers, strong keying skills. (Excel, Word, Power Point, Outlook)
  • Ability for problem-solving and handling objections,
  • Attention to detail.
  • Able to maintain a positive attitude.
  • Claims experience a big plus.