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Claims Manager Jobs in Raleigh, NC (NOW HIRING)

β€’ Supervise, train, and monitor assigned claims adjusters and other claims personnel β€’ Assist Claims Leadership in overseeing and handling claims β€’ Manage operations of the designated area of ...

Manages overall operations of designated area of authority. Interviews, hires, trains, and directs personnel. Prepares and conducts performance assessments, coordinates discipline and oversees ...

Claims Director

Durham, NC Β· On-site

$130K/yr

Responsible for the strategic leadership, operational management, and oversight of the organization's claims department. This role ensures timely, accurate, and compliant claims handling while ...

Responsible for the strategic leadership, operational management, and oversight of the organization's claims department. This role ensures timely, accurate, and compliant claims handling while ...

Responsible for the strategic leadership, operational management, and oversight of the organization's claims department. This role ensures timely, accurate, and compliant claims handling while ...

Director, Claims Responsible for the strategic leadership, operational management, and oversight of the organization's claims department. This role ensures timely, accurate, and compliant claims ...

Process claims in a timely manner while maintaining accurate and complete records within the department's claims management system. Prepare claim recommendations (pay/deny) and forward processed ...

Insurance Claims Associate

Raleigh, NC Β· Hybrid

$17.25 - $23.25/hr

Utilizing claims management systems and technology tools to document claim activity and support claim processing. * Maintaining accurate and timely claim file documentation. * Completing assigned ...

Insurance Claims Associate

Raleigh, NC Β· On-site

$17.25 - $23.25/hr

Utilizing claims management systems and technology tools to document claim activity and support claim processing. * Maintaining accurate and timely claim file documentation. * Completing assigned ...

Information Management Skills * Job-Specific Knowledge Qualifications: Minimum Educational and Experience Requirements: * High school diploma or GED and one year of related claims handling, customer ...

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Showing results 1-20

Claims Manager information

See Raleigh, NC salary details

$34K

$85.4K

$135.1K

How much do claims manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for claims manager in Raleigh, NC is $85,403.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,100.00 and $102,100.00 per year, depending on experience, location, and employer.

What does a claims manager do?

A Claims Manager oversees the processing and resolution of insurance claims within an organization. Their responsibilities include evaluating claims, ensuring compliance with company policies and legal regulations, and managing a team of claims adjusters or examiners. Claims Managers work to ensure claims are handled efficiently and fairly, often acting as a point of escalation for complex or disputed cases. They also analyze data to improve claims processes and mitigate risk. Effective communication and leadership skills are essential in this role.

What skills and qualifications are needed to be a claims manager?

To thrive as a Claims Manager, you need expertise in insurance policies, risk assessment, and claims processing, usually supported by a degree in business, finance, or a related field. Familiarity with claims management software, regulatory compliance tools, and industry certifications such as AIC (Associate in Claims) is typically required. Strong analytical thinking, negotiation skills, and effective communication help you manage complex cases and lead teams successfully. These skills and qualities are vital for ensuring accurate claims resolution, minimizing financial loss, and maintaining client trust.

How does a claims manager balance high case volumes with thorough and accurate claim assessments?

Claims Managers often face the challenge of managing a large number of claims while maintaining quality and compliance. To address this, they implement efficient workflows, delegate tasks among team members, and use claims management software to automate routine processes. Regular team meetings and performance tracking help ensure that each claim is processed accurately and within regulatory timelines. Strong organizational skills and effective communication are key to balancing these demands and supporting both claimants and internal stakeholders.

What is the difference between Claims Manager vs Claims Adjuster?

AspectClaims ManagerClaims Adjuster
CredentialsTypically requires a bachelor’s degree, industry certifications (e.g., CPCU), and management experienceUsually requires a high school diploma or bachelor’s degree, with certifications like AIC or CPCU preferred
Work EnvironmentOversees claims departments, manages teams, and develops policies within insurance companiesEvaluates individual claims, investigates damages, and determines settlement amounts
Employer & Industry UsageCommonly employed in insurance companies, handling claims processes and team managementFound in insurance firms, adjusting claims directly with policyholders and providers

In summary, Claims Managers oversee the claims process and manage teams, requiring leadership skills and industry certifications. Claims Adjusters focus on evaluating individual claims, investigating damages, and determining payouts. Both roles are essential in the insurance industry but differ in scope and responsibilities.

How much do claims managers make in the US?

Claims managers in the US typically earn a median annual salary of around $80,000 to $100,000, with experienced professionals and those in senior roles earning over $120,000. Salaries vary based on location, industry, and level of experience, and many claims managers hold certifications such as the CPCU or ARM to advance their careers.

What is the role of a claims manager?

A claims manager oversees the processing and settlement of insurance claims, ensuring accuracy and compliance with policies. They evaluate claim validity, coordinate with adjusters and clients, and may use claims management software to streamline operations.

What are the most commonly searched types of Claims jobs in Raleigh, NC?

The most popular types of Claims jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Claims Manager jobs?

Cities near Raleigh, NC with the most Claims Manager job openings:

Infographic showing various Claims Manager job openings in Raleigh, NC as of September 2026, with employment types broken down into 95% Full Time, and 5% Contract. Highlights an 95% In-person, and 5% Hybrid job distribution, with an average salary of $85,403 per year, or $41.1 per hour.

Claims Supervisor

Cary, NC β€’ On-site

Other

Posted 8 days ago


Job description

β€’ Supervise, train, and monitor assigned claims adjusters and other claims personnel
β€’ Assist Claims Leadership in overseeing and handling claims
β€’ Manage operations of the designated area of authority
β€’ Interview, hire, train, direct, assess, and develop personnel; coordinate discipline as required
β€’ Regularly review claims and adjusters’ files for coverage and adequate reserves
β€’ Answer claims questions, review claim correspondence, and counsel on further action
β€’ Resolve coverage and unusual questions within designated authority and conduct related research
β€’ Maintain and apply working knowledge of adjusters’ files and statutory laws
β€’ Recommend and participate in developing and evaluating claims procedures with the Claims Manager
β€’ Handle claim complaints and inquiries
β€’ Assist the Claims Manager and act on the manager’s behalf as necessary
β€’ Receive and direct processing of legal papers served upon ERIE involving claims actions
β€’ Direct activities of outside legal counsel as required
β€’ Assist with trial preparation and attend pre-trial functions and trials as necessary
β€’ Review reports, payments, and buyer information
β€’ Negotiate with salvage auctions and salvage yards when required
β€’ Contribute to projects, initiatives, teams, and assignments supporting business strategy and operational outcomes
β€’ Serve on the Catastrophe Team, potentially traveling on short notice for more than two consecutive weeks
β€’ Maintain regular and predictable attendance and onsite presence as required by business and operational needs

Requirements
  • High school diploma or equivalent and six years of claims related experience required; or
  • Associate degree and four years of claims related experience required; or
  • Bachelor’s degree and two years of claims related experience required
  • Appropriate license(s) as required by applicable state(s), including the ability to secure and maintain dual or multiple licenses as business needs require
  • Valid driver’s license required
  • Ability to serve on the Catastrophe Team, including short-notice travel to other locations for periods exceeding two consecutive weeks
  • Experience using estimating software preferred
  • Experience in a leadership role preferred
  • Completion of Associate in Claims (AIC) designation preferred
  • Use of Personal Protective Equipment (PPE) required
  • Manual keying/data entry/inputting information/computer use often (20–50%)
  • Occasional driving (<20%)
Core Competencies

Demonstrates expertise in claims management, including supervision, training, and development of claims personnel. Proficient in claims procedures, legal compliance, and effective communication with stakeholders.

Highest-signal resume keywords
  • Claims Management
  • Leadership Experience
  • Associate In Claims (AIC) Designation
  • Estimating Software
  • Statutory Law Knowledge
ATS Optimization Keywords Hard Skills
  • Claims Adjusting
  • Claims Procedures Development
  • File Review
  • Negotiation
  • Data Entry
  • Legal Document Processing
  • Trial Preparation
  • Coverage Analysis
  • Reserve Management
  • Personnel Training
Soft Skills
  • Supervision
  • Communication
  • Problem Solving
  • Team Collaboration
  • Conflict Resolution
Certifications & Qualifications
  • Associate In Claims (AIC)
  • Valid Driver's License
Industry Keywords
  • Claims Adjuster
  • Catastrophe Team
  • Legal Counsel Coordination
  • Claims Leadership
  • Operational Management
Tools & Technologies
  • Estimating Software
  • Personal Protective Equipment (PPE)
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