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Claims Assistant Jobs in Raleigh, NC (NOW HIRING)

Aston Carter

Claims Manager

Raleigh, NC · On-site

$100K - $150K/yr

Claims Manager The Claims Manager will centralize and oversee all claims activity across the organization in a newly created role driven by significant growth and increasing claim volume. This ...

Erie Insurance

Claims Facilitator

Raleigh, NC · On-site

$40.12K - $64.09K/yr

Casualty Claims Division Department of Position: Zones Dept Work from: Branch Office Salary Range: $40,121.00 - $64,090.00 * salary range is for this level and may vary based on actual level of role ...

Erie Insurance

Claims Facilitator

Raleigh, NC

$40.12K - $64.09K/yr

Casualty Claims Division Department of Position: Zones Dept Work from: Branch Office Salary Range: $40,121.00 - $64,090.00 * salary range is for this level and may vary based on actual level of role ...

Catapult

Multi-Line Claims Adjuster

Raleigh, NC · On-site

Maintain effective working relationships with internal and external stakeholders and assist the Claims Manager with file audits, workload monitoring, and other assigned duties as needed Why Should ...

Catapult

Multi-Line Claims Adjuster

Raleigh, NC · On-site

Maintain effective working relationships with internal and external stakeholders and assist the Claims Manager with file audits, workload monitoring, and other assigned duties as needed Why Should ...

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How much do claims assistant jobs pay per hour?

As of May 29, 2026, the average hourly pay for claims assistant in Raleigh, NC is $20.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $22.21 per hour, depending on experience, location, and employer.

What Are the Duties of a Claims Assistant?

A claims assistant works under the supervision of more senior claims examiners to ensure a claims adjuster and the claimants have followed the proper guidelines for filing claims. You also help adjusters deal with complex cases such as after a natural disaster hits and there are a significant number of claims coming in. As an assistant, you perform a number of administrative and clerical tasks which free examiners up to do other work. These duties include data entry, checking payment paperwork, confirming a claimant’s wage statement, and drafting report and billing paperwork.

What are the key skills and qualifications needed to thrive as a Claims Assistant, and why are they important?

To thrive as a Claims Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance processes, often supported by a high school diploma or equivalent. Familiarity with claims management software, data entry systems, and office productivity tools like Microsoft Office is important. Excellent communication, customer service, and problem-solving skills help you interact effectively with clients and team members. These abilities ensure efficient claims processing, accurate documentation, and a positive customer experience.

How does a Claims Assistant typically interact with other departments during the claims process?

As a Claims Assistant, you will regularly collaborate with various teams such as adjusters, underwriters, and customer service representatives to ensure that claims are processed accurately and efficiently. Your role often involves gathering necessary documentation, clarifying claim details, and updating records, which requires clear communication and attention to detail. Effective teamwork and the ability to coordinate with different departments are essential, as you may need to follow up on missing information or escalate complex cases to senior staff. This collaborative environment helps ensure that claimants receive timely resolutions and supports the overall workflow of the claims department.

What does a Claims Assistant do?

A Claims Assistant supports insurance claims processing by gathering documents, verifying information, and communicating with clients, policyholders, and claims adjusters. They help ensure that claims are handled efficiently and accurately by entering data, preparing reports, and following up on outstanding items. Their role is essential in keeping the claims process organized and moving forward smoothly. Claims Assistants often work in offices for insurance companies or third-party administrators.

What is the difference between Claims Assistant vs Claims Processor?

AspectClaims AssistantClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in insurance or customer serviceHigh school diploma; certifications in insurance claims processing are a plus
Work EnvironmentOffice setting, interacting with clients and insurance agentsOffice or remote, focusing on reviewing and processing claims
Employer & Industry UsageInsurance companies, third-party administrators, and brokersInsurance companies, claims departments, and third-party administrators
Common Search & Comparison IntentUnderstanding entry-level claims roles and responsibilitiesClarifying the specific duties and qualifications of claims processing roles

Claims Assistants typically handle customer inquiries, gather documentation, and support claims processing, while Claims Processors focus on reviewing, evaluating, and approving claims. Both roles often require similar credentials and work in insurance settings, but their responsibilities differ in scope and focus.

More about Claims Assistant jobs
What are the most commonly searched types of Claims jobs in Raleigh, NC? The most popular types of Claims jobs in Raleigh, NC are:
What are popular job titles related to Claims Assistant jobs in Raleigh, NC? For Claims Assistant jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Claims Assistant jobs in Raleigh, NC look for? The top searched job categories for Claims Assistant jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Claims Assistant jobs? Cities near Raleigh, NC with the most Claims Assistant job openings:
Claims Assistant jobs near you
Infographic showing various Claims Assistant job openings in Raleigh, NC as of May 2026, with employment types broken down into 91% Full Time, 3% Part Time, 3% Temporary, and 3% Contract. Highlights an 97% In-person, and 3% Remote job distribution, with an average salary of $42,559 per year, or $20.5 per hour.

Claims Asst II

North Carolina League of Municipalities

Raleigh, NC • On-site

$41.12K - $52.68K/yr

Full-time

Posted 5 days ago

Job description

The NC League of Municipalities is seeking a Claims Admin II to provide clerical and administrative support within the claims department. This position focuses on handling claim intake, processing mail and billing documents, assisting members with basic inquiries, and supporting daily office operations. The role also provides front desk coverage and helps maintain department records and reports.

Key Responsibilities
  • Set up and process new claims
  • Process incoming mail and image assignments
  • Code and process vendor bills and refund checks
  • Assist members with inquiries
  • Copy, scan, print, and maintain claim file materials
  • Submit workers’ compensation forms and maintain related records
  • Track spreadsheets, reports, and billing information
  • Assist with administrative workflow in the supervisor’s absence
Qualifications
  • Post-secondary administrative, business, or technical training preferred
  • 1–3 years of clerical or administrative experience
  • Strong organizational and communication skills
  • Ability to manage multiple administrative tasks accurately
  • General knowledge of office systems and recordkeeping
Work Environment

This is a primarily sedentary office role involving administrative support, data entry, document processing, and regular communication with staff, members, and vendors.