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Claims Assistant Jobs in Raleigh, NC (NOW HIRING)

IFG Companies

Claim Assistant

Chapel Hill, NC · On-site

$50K - $52K/yr

The role of a CA is to assist in the claims process, which can include tasks such as data entry, document management, and customer service. This individual is responsible for providing support to and ...

DAN

Claims Director

Durham, NC · On-site

$130K/yr

Monitor claim reserves, loss trends, and financial exposure. * Assist with budgeting and forecasting related to claims operations. * Ensure appropriate expense management and vendor performance ...

Divers Alert Network

Claims Director

Durham, NC · On-site

Monitor claim reserves, loss trends, and financial exposure. * Assist with budgeting and forecasting related to claims operations. * Ensure appropriate expense management and vendor performance ...

Divers Alert Network

Claims Director

Durham, NC · On-site

Monitor claim reserves, loss trends, and financial exposure. * Assist with budgeting and forecasting related to claims operations. * Ensure appropriate expense management and vendor performance ...

DAN

Claims Director

Durham, NC · Hybrid

Monitor claim reserves, loss trends, and financial exposure. * Assist with budgeting and forecasting related to claims operations. * Ensure appropriate expense management and vendor performance ...

DAN

Claims Coordinator

Durham, NC · Hybrid

The Claims Coordinator will also assist with subrogation and the coordination of claims among carriers. CORE RESPONSIBILITIES Verify coverage, calculate benefit payments, and communicate claim ...

DAN

Claims Coordinator

Durham, NC · On-site

$50K - $55K/yr

The Claims Coordinator will also assist with subrogation and the coordination of claims among carriers. CORE RESPONSIBILITIES • Verify coverage, calculate benefit payments, and communicate claim ...

Cambridge Swinerton Builders

Scheduler

Raleigh, NC · On-site

Perform delay and productivity analysis to calculate costs, write entitlement narratives, etc., for change orders and claims * Assist in mediation preparation and trade contractor negotiations ...

Iatinsurancegroup

Manager, Claims Services

Raleigh, NC · Hybrid

$72K - $157K/yr

Conduct and/or assist in quality assurance reviews on a timely basis to ensure adherence to Best ... Relevant claims experience is defined as commercial auto. * 3+ years of Management/Leadership ...

New

Erie Insurance

Claims Facilitator

Raleigh, NC · On-site

$40K - $64K/yr

Casualty Claims Division Department of Position: Zones Dept Work from: Branch Office Salary Range: $40,121.00-$64,090.00* salary range is for thislevel and may vary based on actual level of role ...

Iatinsurancegroup

Claims Major Case Director

Raleigh, NC · On-site +1

$92K - $130K/yr

This role is a true complex claims handling role that is tasked with managing those claims that are ... All Time Limit Demands to be escalated to management. * Assist Sr. Claim specialists with analysis ...

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Claims Assistant information

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How much do claims assistant jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for claims assistant in Raleigh, NC is $20.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $22.21 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a claims assistant, and why are they important?

To thrive as a Claims Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance processes, often supported by a high school diploma or equivalent. Familiarity with claims management software, data entry systems, and office productivity tools like Microsoft Office is important. Excellent communication, customer service, and problem-solving skills help you interact effectively with clients and team members. These abilities ensure efficient claims processing, accurate documentation, and a positive customer experience.

What are the duties of a claims assistant?

A claims assistant works under the supervision of more senior claims examiners to ensure a claims adjuster and the claimants have followed the proper guidelines for filing claims. You also help adjusters deal with complex cases such as after a natural disaster hits and there are a significant number of claims coming in. As an assistant, you perform a number of administrative and clerical tasks which free examiners up to do other work. These duties include data entry, checking payment paperwork, confirming a claimant’s wage statement, and drafting report and billing paperwork.

What is the difference between Claims Assistant vs Claims Processor?

AspectClaims AssistantClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in insurance or customer serviceHigh school diploma; certifications in insurance claims processing are a plus
Work EnvironmentOffice setting, interacting with clients and insurance agentsOffice or remote, focusing on reviewing and processing claims
Employer & Industry UsageInsurance companies, third-party administrators, and brokersInsurance companies, claims departments, and third-party administrators
Common Search & Comparison IntentUnderstanding entry-level claims roles and responsibilitiesClarifying the specific duties and qualifications of claims processing roles

Claims Assistants typically handle customer inquiries, gather documentation, and support claims processing, while Claims Processors focus on reviewing, evaluating, and approving claims. Both roles often require similar credentials and work in insurance settings, but their responsibilities differ in scope and focus.

How does a claims assistant typically interact with other departments during the claims process?

As a Claims Assistant, you will regularly collaborate with various teams such as adjusters, underwriters, and customer service representatives to ensure that claims are processed accurately and efficiently. Your role often involves gathering necessary documentation, clarifying claim details, and updating records, which requires clear communication and attention to detail. Effective teamwork and the ability to coordinate with different departments are essential, as you may need to follow up on missing information or escalate complex cases to senior staff. This collaborative environment helps ensure that claimants receive timely resolutions and supports the overall workflow of the claims department.

What is the role of a claims assistant?

A claims assistant supports insurance claims processing by reviewing claim forms, gathering necessary documentation, and communicating with clients and adjusters. They often use claims management software and need strong organizational and communication skills to ensure accurate and efficient handling of claims. The role may require familiarity with insurance policies and attention to detail.
More about Claims Assistant jobs
What are the most commonly searched types of Claims jobs in Raleigh, NC? The most popular types of Claims jobs in Raleigh, NC are:
What are popular job titles related to Claims Assistant jobs in Raleigh, NC? For Claims Assistant jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Claims Assistant jobs in Raleigh, NC look for? The top searched job categories for Claims Assistant jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Claims Assistant jobs? Cities near Raleigh, NC with the most Claims Assistant job openings:
Claims Assistant jobs near you
Infographic showing various Claims Assistant job openings in Raleigh, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Hybrid job distribution, with an average salary of $42,561 per year, or $20.5 per hour.

Claims/Finance Assistant - Full Time - Permanent

Clearstream

Durham, NC • On-site

$18 - $23/hr

Full-time

Medical, Dental

Re-posted 4 days ago

Job description

ADMINISTRATIVE ASSISTANT (Claim and/or Finance)- FULL TIME, PERMANENT - Durham/Chapel Hill Area
This is a rewarding position as an Administrative Assistant for the Finance and/or Claims Departments at a commercial insurance company. Successful candidates will possess excellent administrative, organizational and time management skills, have the ability to solve problems independently, and maintain a professional demeanor at all times. The ideal candidate should have an interest and or educational background in the fields of claims, auditing, accounting and/or finance.
Description/Role: Performs administrative role for Finance and Claim Dept and other general office duties. Duties will include typing/editing various documents (e.g., reports, proposals, contracts, and presentations), interpreting and manipulating spreadsheets with data/statistics, entering accounts payable/receivable, assisting in payroll, filing, copying, faxing and any other similar administrative duties. This individual will represent the company on various levels and must maintain professionalism when contacting vendors, clients, and other liaisons. The candidate is expected to have excellent interpersonal skills and the ability to work well with all levels of internal management and staff.
Mandatory Skills: Have a high energy, positive, hard-working mentality and great sense of humor regardless of the circumstance. Be timely and extremely professional in attitude, appearance and speech. This position calls for someone who is willing to go above and beyond. Position requires strong knowledge/skills in the use of various software (e.g., Word, Excel, and PowerPoint). It is of high importance that the person in this position is extremely knowledgeable with Microsoft Excel and in working with and manipulating statistical data on spreadsheets.This candidate should have a background/and or interest in working with general ledger/ financial software systems. Be able to type at least 65 words per minute with 90% accuracy. Various testing on wpm & Microsoft Office may apply. Candidate should have an impeccable attention to detail and organization. Must be able to easily commute to Durham/ Chapel Hill area.
Details: Serious candidates should send resume and cover letter to the anonymous email listed above. Thanks for your interest.
Salary based on experience. Medical & Dental benefits available.

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