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Claims Associate Jobs in Raleigh, NC (NOW HIRING)

Erie Insurance

Claims Facilitator

Raleigh, NC · On-site

$40.12K - $64.09K/yr

Casualty Claims Division Department of Position: Zones Dept Work from: Branch Office Salary Range ... Bachelor's or Associate's degree preferred. Additional Experience * Pursuit of general insurance ...

Erie Insurance

Claims Facilitator

Raleigh, NC

$40.12K - $64.09K/yr

Casualty Claims Division Department of Position: Zones Dept Work from: Branch Office Salary Range ... Bachelor's or Associate's degree preferred. Additional Experience * Pursuit of general insurance ...

Artech

Short Term Disability Case Associate

Cary, NC

$30 - $35/hr

Short Term Disability Case Associate Locations: Cary NC 27511 Duration: 6+ Months with Possible ... Claims Adjudication: Review medical documentation (e.g., diagnostic tests, office notes, operative ...

Stonepath

Litigation Associate

Raleigh, NC · Hybrid

$160K - $225K/yr

... claims, bad faith, and other sophisticated insurance-related matters. The group is known for its ... Associates are not siloed. You'll work closely with experienced attorneys, gain direct client ...

Duke Health

Patient Account Associate - DHCH

Durham, NC

$45.90K - $62.30K/yr

This position must be able to work independently to process complex patient medical claims by ... If Patient Account Associate is assigned to the cash application function, that party accurately ...

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How much do claims associate jobs pay per hour?

As of May 30, 2026, the average hourly pay for claims associate in Raleigh, NC is $20.40, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.45 per hour, depending on experience, location, and employer.

What Does a Claims Associate Do?

A claims associate handles claims for an insurance company. As a claims associate, your job duties may include reviewing a customer’s insurance coverage and interviewing those who have filed a claim. Your job is to ensure that a claim is processed correctly, so the customer receives the financial payout to which they are entitled. In this career, you usually work in an office, but you may need to travel to gather information about the claim. There are positions in every insurance industry so that you may work in anything from auto to life insurance. This position requires excellent research and interpersonal skills, and experience in customer service is a plus. Additional qualifications may include an associate degree.

What are the key skills and qualifications needed to thrive as a Claims Associate, and why are they important?

To thrive as a Claims Associate, you need a solid understanding of insurance policies, attention to detail, and basic analytical skills, usually supported by a high school diploma or equivalent. Familiarity with claims management systems, CRM software, and sometimes industry certifications like AIC (Associate in Claims) are commonly required. Strong communication, problem-solving, and customer service abilities set top performers apart. These skills are essential for accurately processing claims, ensuring compliance, and providing a positive experience for clients and policyholders.

What are some common challenges a Claims Associate may face, and how can they effectively handle them?

Claims Associates often encounter challenges such as managing a high volume of claims, navigating complex policy details, and communicating with clients who may be experiencing stress or frustration. Effectively handling these situations requires strong organizational skills, attention to detail, and clear, empathetic communication. Many Claims Associates find success by proactively prioritizing tasks, seeking guidance from senior team members when needed, and utilizing available technology to streamline documentation and follow-ups.

What is the difference between Claims Associate vs Claims Examiner?

AspectClaims AssociateClaims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance-related certificationsHigh school diploma; insurance certifications like CPCU or similar beneficial
Work EnvironmentOffice setting, interacting with customers and internal teamsOffice setting, reviewing claims and documentation
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, adjusting departments
Common Search & ComparisonClaims Associate vs Claims Examiner

The main difference between a Claims Associate and a Claims Examiner lies in their responsibilities. Claims Associates typically handle initial customer interactions and basic claim processing, while Claims Examiners review and assess claims in detail, often making determinations on claim validity. Both roles require similar credentials and work in comparable environments, but Claims Examiners usually have more specialized knowledge and decision-making authority.

More about Claims Associate jobs
What are the most commonly searched types of Claims jobs in Raleigh, NC? The most popular types of Claims jobs in Raleigh, NC are:
What are popular job titles related to Claims Associate jobs in Raleigh, NC? For Claims Associate jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Claims Associate jobs in Raleigh, NC look for? The top searched job categories for Claims Associate jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Claims Associate jobs? Cities near Raleigh, NC with the most Claims Associate job openings:
Claims Associate jobs near you
Infographic showing various Claims Associate job openings in Raleigh, NC as of May 2026, with employment types broken down into 60% Full Time, 36% Part Time, 1% Temporary, and 3% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $42,435 per year, or $20.4 per hour.

Claims Examiner - Subrogation Claims

Auto Owners Insurance Company

Raleigh, NC

Full-time

Retirement, PTO

Posted 15 days ago

Job description

A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.

Job Description

We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team.

Auto-Owners Insurance, a top-rated insurance carrier, is seeking an experienced and motivated claims professional to join our team. The position requires the following, but is not limited to:

  • Review and monitor open claims files.
  • Provide assistance with coverage, liability and damage determinations.
  • Review closed files provide feedback to claim handlers.
  • Review open and closed files to ensure adherence to claim handling guidelines and state's Fair Claims Practices.
  • Assist associates in identifying claims with subrogation potential.
  • Manage the arbitration process for subrogation files.
  • Assist in developing and presenting educational material to claim associates in classroom and remote settings.
  • Work effectively with associate and customers at all levels.

Desired Skills & Experience

  • Bachelor's degree or equivalent experience
  • Minimum of 2 years claims handling experience
  • Above-average communication skills (written and verbal)
  • Ability to resolve complex issues
  • Organize and interpret data
  • Ability to handle multiple assignments
  • Possess a valid driver's license

Benefits

Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you!

Equal Employment Opportunity

Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.

*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.

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