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Claims Associate Jobs in Raleigh, NC (NOW HIRING)

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Claims Associate information

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$13

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$29

How much do claims associate jobs pay per hour?

As of Jun 24, 2026, the average hourly pay for claims associate in Raleigh, NC is $20.40, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.45 per hour, depending on experience, location, and employer.

What Does a Claims Associate Do?

A claims associate handles claims for an insurance company. As a claims associate, your job duties may include reviewing a customer’s insurance coverage and interviewing those who have filed a claim. Your job is to ensure that a claim is processed correctly, so the customer receives the financial payout to which they are entitled. In this career, you usually work in an office, but you may need to travel to gather information about the claim. There are positions in every insurance industry so that you may work in anything from auto to life insurance. This position requires excellent research and interpersonal skills, and experience in customer service is a plus. Additional qualifications may include an associate degree.

What is the difference between Claims Associate vs Claims Examiner?

AspectClaims AssociateClaims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance-related certificationsHigh school diploma; insurance certifications like CPCU or similar beneficial
Work EnvironmentOffice setting, interacting with customers and internal teamsOffice setting, reviewing claims and documentation
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, adjusting departments
Common Search & ComparisonClaims Associate vs Claims Examiner

The main difference between a Claims Associate and a Claims Examiner lies in their responsibilities. Claims Associates typically handle initial customer interactions and basic claim processing, while Claims Examiners review and assess claims in detail, often making determinations on claim validity. Both roles require similar credentials and work in comparable environments, but Claims Examiners usually have more specialized knowledge and decision-making authority.

What are the key skills and qualifications needed to thrive as a Claims Associate, and why are they important?

To thrive as a Claims Associate, you need a solid understanding of insurance policies, attention to detail, and basic analytical skills, usually supported by a high school diploma or equivalent. Familiarity with claims management systems, CRM software, and sometimes industry certifications like AIC (Associate in Claims) are commonly required. Strong communication, problem-solving, and customer service abilities set top performers apart. These skills are essential for accurately processing claims, ensuring compliance, and providing a positive experience for clients and policyholders.

What does a Claims Associate do?

A Claims Associate is responsible for reviewing, processing, and managing insurance claims submitted by policyholders. Their duties include verifying information, evaluating the validity of claims, and ensuring all necessary documentation is complete. They often communicate with customers, healthcare providers, or other parties to gather additional information and resolve any issues. Claims Associates play a crucial role in ensuring claims are processed accurately and efficiently according to company policies and regulatory guidelines.

What is the role of a claims associate?

A claims associate is responsible for reviewing, processing, and managing insurance claims to ensure accurate and timely resolution. They evaluate claim details, communicate with clients and providers, and use claims management software to document actions and decisions. Strong attention to detail and knowledge of insurance policies are essential for this role.

What jobs pay 2000 a day?

Claims associates typically do not earn $2,000 a day; such high daily earnings are usually associated with specialized roles like high-level executives, certain sales positions, or freelance consultants with significant experience. Most jobs with daily pay of this level require advanced skills, certifications, or a high level of expertise, and often involve commission or performance-based pay structures.

What job makes $10,000 a month without a degree?

Claims associates typically do not earn $10,000 a month without advanced experience or specialized skills. High-paying roles in sales, real estate, or entrepreneurship can reach that level without a degree, but they often require strong communication skills, industry knowledge, and a proven track record. Most jobs with such income levels generally demand experience, certifications, or entrepreneurial effort rather than formal education alone.

What is an associate in claims?

An associate in claims is an entry-level or junior professional responsible for reviewing, investigating, and processing insurance claims. They often work under the supervision of senior claims adjusters and use claims management software to evaluate coverage, determine liability, and ensure accurate claim settlement.

What are some common challenges a Claims Associate may face, and how can they effectively handle them?

Claims Associates often encounter challenges such as managing a high volume of claims, navigating complex policy details, and communicating with clients who may be experiencing stress or frustration. Effectively handling these situations requires strong organizational skills, attention to detail, and clear, empathetic communication. Many Claims Associates find success by proactively prioritizing tasks, seeking guidance from senior team members when needed, and utilizing available technology to streamline documentation and follow-ups.
More about Claims Associate jobs
What are the most commonly searched types of Claims jobs in Raleigh, NC? The most popular types of Claims jobs in Raleigh, NC are:
What are popular job titles related to Claims Associate jobs in Raleigh, NC? For Claims Associate jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Claims Associate jobs in Raleigh, NC look for? The top searched job categories for Claims Associate jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Claims Associate jobs? Cities near Raleigh, NC with the most Claims Associate job openings:
Claims Associate jobs near you
Auto & Heavy Equipment Appraiser - 1099 - Raleigh, NC

Auto & Heavy Equipment Appraiser - 1099 - Raleigh, NC

CCMS & Associates

Raleigh, NC • On-site

Contractor

Posted 8 days ago

Job description

CCMS & Associates is seeking experienced Auto and Heavy Equipment Appraisers to join our independent adjuster and appraiser roster. As a 1099 independent contractor, you will play a critical role in assessing damages, estimating repair costs, and delivering high-quality appraisals for auto and heavy equipment claims.
Job Responsibilities:
  • Conduct field inspections and appraisals of automobiles, commercial trucks, construction equipment, and specialty vehicles to assess damage.
  • Prepare accurate, detailed estimates using industry-standard software (CCC One, Mitchell, Audatex, or comparable systems).
  • Evaluate repair costs, total loss assessments, and salvage values in compliance with carrier guidelines.
  • Communicate effectively with adjusters, insurers, and repair facilities to ensure seamless claims processing.
  • Maintain professional, customer-focused interactions with policyholders and industry partners.
  • Maintain an independent contractor status while meeting CCMS & Associates' quality standards.
  • Ensure timely submission of comprehensive reports, and maintain compliance with client and industry standards.
Qualifications:
  • Minimum of 3 years of experience in auto and/or heavy equipment appraisals.
  • Proficient in estimating software such as CCC One, Mitchell, Audatex, or equivalent.
  • Strong understanding of insurance policies, claim processes, and industry regulations.
  • Valid adjuster or appraiser license in applicable states.
  • Ability to work independently in the field with minimal supervision.
  • Reliable transportation, a valid driver's license, and the ability to travel to inspection locations.
  • Strong written and verbal communication skills.
  • Tech-savvy with the ability to use digital tools for claim documentation and reporting.
Preferred Qualifications:
  • I-CAR, ASE, or other relevant industry certifications.
  • Experience appraising commercial trucks, construction, agricultural, and specialty equipment.
  • Background in mechanical failure assessments or diminished value claims.
  • Bilingual capabilities (Spanish is a plus).
Why Join CCMS & Associates?
  • Access to a diverse portfolio of claims from leading insurance carriers.
  • Competitive fee schedules and flexible workload.
  • Support from a dedicated claims management team.
  • Opportunity to work with an established leader in multi-line claims and appraisals.

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