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Claims Associate Jobs in Raleigh, NC (NOW HIRING)

Duke Health

Patient Account Associate - DHCH

Durham, NC · On-site

$17.50 - $23/hr

This position must be able to work independently to process complex patient medical claims by ... If Patient Account Associate is assigned to the cash application function, that party accurately ...

Duke University

Patient Account Associate - DHCH

Durham, NC · On-site

$17.50 - $23/hr

This position must be able to work independently to process complex patient medical claims by ... If Patient Account Associate is assigned to the cash application function, that party accurately ...

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How much do claims associate jobs pay per hour?

As of May 30, 2026, the average hourly pay for claims associate in Raleigh, NC is $20.40, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.45 per hour, depending on experience, location, and employer.

What Does a Claims Associate Do?

A claims associate handles claims for an insurance company. As a claims associate, your job duties may include reviewing a customer’s insurance coverage and interviewing those who have filed a claim. Your job is to ensure that a claim is processed correctly, so the customer receives the financial payout to which they are entitled. In this career, you usually work in an office, but you may need to travel to gather information about the claim. There are positions in every insurance industry so that you may work in anything from auto to life insurance. This position requires excellent research and interpersonal skills, and experience in customer service is a plus. Additional qualifications may include an associate degree.

What are the key skills and qualifications needed to thrive as a Claims Associate, and why are they important?

To thrive as a Claims Associate, you need a solid understanding of insurance policies, attention to detail, and basic analytical skills, usually supported by a high school diploma or equivalent. Familiarity with claims management systems, CRM software, and sometimes industry certifications like AIC (Associate in Claims) are commonly required. Strong communication, problem-solving, and customer service abilities set top performers apart. These skills are essential for accurately processing claims, ensuring compliance, and providing a positive experience for clients and policyholders.

What are some common challenges a Claims Associate may face, and how can they effectively handle them?

Claims Associates often encounter challenges such as managing a high volume of claims, navigating complex policy details, and communicating with clients who may be experiencing stress or frustration. Effectively handling these situations requires strong organizational skills, attention to detail, and clear, empathetic communication. Many Claims Associates find success by proactively prioritizing tasks, seeking guidance from senior team members when needed, and utilizing available technology to streamline documentation and follow-ups.

What is the difference between Claims Associate vs Claims Examiner?

AspectClaims AssociateClaims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance-related certificationsHigh school diploma; insurance certifications like CPCU or similar beneficial
Work EnvironmentOffice setting, interacting with customers and internal teamsOffice setting, reviewing claims and documentation
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, adjusting departments
Common Search & ComparisonClaims Associate vs Claims Examiner

The main difference between a Claims Associate and a Claims Examiner lies in their responsibilities. Claims Associates typically handle initial customer interactions and basic claim processing, while Claims Examiners review and assess claims in detail, often making determinations on claim validity. Both roles require similar credentials and work in comparable environments, but Claims Examiners usually have more specialized knowledge and decision-making authority.

More about Claims Associate jobs
What are the most commonly searched types of Claims jobs in Raleigh, NC? The most popular types of Claims jobs in Raleigh, NC are:
What are popular job titles related to Claims Associate jobs in Raleigh, NC? For Claims Associate jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Claims Associate jobs in Raleigh, NC look for? The top searched job categories for Claims Associate jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Claims Associate jobs? Cities near Raleigh, NC with the most Claims Associate job openings:
Claims Associate jobs near you
Infographic showing various Claims Associate job openings in Raleigh, NC as of May 2026, with employment types broken down into 60% Full Time, 36% Part Time, 1% Temporary, and 3% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $42,435 per year, or $20.4 per hour.
Associate Attorney - Workers' Compensation

Associate Attorney - Workers' Compensation

Hedrick Gardner Kincheloe & Garofalo LLP

Raleigh, NC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Job description

Company Description
For 70 years, our firm has been a trusted legal partner throughout North and South Carolina - delivering strategic defense, practical counsel, and results that matter. Across our five offices, we combine knowledge and experience with the resources and insight to manage complex claims and litigation efficiently.
We believe the strongest defense is built on solid relationships and client engagement. Our attorneys are more than counsel. We stand beside clients at every stage of a dispute by offering clear guidance, focused strategy, and relentless advocacy. Clients trust us to protect their interests and show up when it matters most.
What sets us apart is our commitment to true partnership. We invest deeply in understanding each client's unique perspective, challenges they are facing, and their priorities, ensuring our counsel is practical and aligned with your business goals.
We blend a legacy of steady, dependable advocacy with a collaborative multi-generational approach - where experience meets innovation and grit meets adaptability. This balance allows us to navigate complex claims with precision that enhances efficiency and outcomes.
Our five offices across the Carolinas give us unmatched perspective. We understand the nuances of state and regional regulations and court practices, enabling us to craft defense strategies grounded in real-world environments.
Job Description
Associates in our workers' compensation practice defend claims against employers in nearly every industry and represent the interest of the client with the support of one or more partners. This position handles a caseload, manages deadlines, conducts depositions of parties, lay witnesses, medical providers and experts; represents clients in mediations, drafts briefs and motions, prepares for and conducts and argues in hearings before an administrative commission. Daily responsibilities include performing legal analysis on new and existing claims, investigating cases, reviewing and analyzing medical records, developing case strategy, responding to discovery, drafting of motions, taking depositions, attending hearings, attending mediations and negotiating settlements. Building relationships with a team of HGKG attorneys as well as a host of clients including insurance adjusters and risk managers is critical to success. Ongoing communication includes creating and submitting reports required by the client, motions and briefs required to support the position of the client and negotiation of settlements on behalf of the client.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Activities, duties, and responsibilities may change at any time with or without notice.
Qualifications
  • 2+ years' experience in Workers' Compensation Defense Litigation required
  • Must be currently licensed in North Carolina.
  • Experience within workers' compensation defense preferred but not required.
  • Strong writers with deposition and mediation experience preferred.
  • Candidates must possess excellent interpersonal skills, have strong research, writing and verbal communication skills and be able to work independently.
  • Prefer candidates that are organized and self-motivated.

Additional Information
Physical Demands:
  • Position requires sitting for more than 2/3 of the time
  • Position requires ability to focus on a computer monitor for extended periods of time
  • Position requires a small amount of bending and reaching to access supplies and equipment
  • Position requires enough mobility to move from one area of the office to another at a moderate pace periodically
  • Must be able to lift up to 10 pounds on occasion
  • Work is performed in an office environment with a modest level of noise

Work Environment:
  • Indoor Office Setting
  • Hybrid/Remote work available

Benefits:
  • Medical
  • Dental
  • Vision
  • Life
  • Short-term Disability
  • Long-term Disability
  • HRA
  • FSA
  • 401K
  • Educational Assistance
  • Pet Insurance
  • Paid Holidays
  • PTO Accrual

Benefit Conditions:
  • Waiting period may apply
  • Only full-time employees eligible

Hedrick Gardner is committed to the equal employment opportunity of all individuals regardless of their race, color, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by local, state, or federal law.

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