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Claims Associate Jobs in Raleigh, NC (NOW HIRING)

Lowe's

Market Delivery Warehouse Associate - Days

Garner, NC · On-site

$14.25 - $17/hr

... and resolve delivery claims • Maintain strong, professional relationships with vendors ... Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores ...

AVE Staffing

Employment Litigation Associate

Durham, NC · On-site

$160K - $200K/yr

Employment Litigation Associate / Business Litigation Attorney Location: Durham, NC (Hybrid ... claims. * Restrictive Covenants & IP: Litigate disputes involving non-compete agreements, non ...

AVE Staffing

Labor & Employment Associate

Raleigh, NC · Hybrid

$160K - $200K/yr

... Associate Attorney with specialized experience in executive compensation and employee benefits ... Represent employers and corporate management in state and federal courts against claims involving ...

Morris Associates

Shipping and Receiving Associate

Garner, NC · On-site

$15.25 - $17.50/hr

About Us Morris & Associates is a US-based, global provider of custom process cooling solutions ... Traces lost shipments and/or customer claims of lost shipments; initiates proof of delivery ...

Morris Associates

Shipping and Receiving Associate

Garner, NC · On-site

$15.25 - $17.50/hr

About Us Morris & Associates is a US-based, global provider of custom process cooling solutions ... Traces lost shipments and/or customer claims of lost shipments; initiates proof of delivery ...

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All JobsClaims Associate JobsClaims Associate Jobs in Raleigh, NC

Claims Associate information

See Raleigh, NC salary details

$13

$20

$29

How much do claims associate jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for claims associate in Raleigh, NC is $20.40, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.45 per hour, depending on experience, location, and employer.

What does a claims associate do?

A claims associate handles claims for an insurance company. As a claims associate, your job duties may include reviewing a customer’s insurance coverage and interviewing those who have filed a claim. Your job is to ensure that a claim is processed correctly, so the customer receives the financial payout to which they are entitled. In this career, you usually work in an office, but you may need to travel to gather information about the claim. There are positions in every insurance industry so that you may work in anything from auto to life insurance. This position requires excellent research and interpersonal skills, and experience in customer service is a plus. Additional qualifications may include an associate degree.

What does a claims associate do?

A Claims Associate is responsible for reviewing, processing, and managing insurance claims submitted by policyholders. Their duties include verifying information, evaluating the validity of claims, and ensuring all necessary documentation is complete. They often communicate with customers, healthcare providers, or other parties to gather additional information and resolve any issues. Claims Associates play a crucial role in ensuring claims are processed accurately and efficiently according to company policies and regulatory guidelines.

What are the key skills and qualifications needed to thrive as a claims associate?

To thrive as a Claims Associate, you need a solid understanding of insurance policies, attention to detail, and basic analytical skills, usually supported by a high school diploma or equivalent. Familiarity with claims management systems, CRM software, and sometimes industry certifications like AIC (Associate in Claims) are commonly required. Strong communication, problem-solving, and customer service abilities set top performers apart. These skills are essential for accurately processing claims, ensuring compliance, and providing a positive experience for clients and policyholders.

What are some common challenges a claims associate may face, and how can they effectively handle them?

Claims Associates often encounter challenges such as managing a high volume of claims, navigating complex policy details, and communicating with clients who may be experiencing stress or frustration. Effectively handling these situations requires strong organizational skills, attention to detail, and clear, empathetic communication. Many Claims Associates find success by proactively prioritizing tasks, seeking guidance from senior team members when needed, and utilizing available technology to streamline documentation and follow-ups.

What is the difference between Claims Associate vs Claims Examiner?

AspectClaims AssociateClaims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance-related certificationsHigh school diploma; insurance certifications like CPCU or similar beneficial
Work EnvironmentOffice setting, interacting with customers and internal teamsOffice setting, reviewing claims and documentation
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, adjusting departments
Common Search & ComparisonClaims Associate vs Claims Examiner

The main difference between a Claims Associate and a Claims Examiner lies in their responsibilities. Claims Associates typically handle initial customer interactions and basic claim processing, while Claims Examiners review and assess claims in detail, often making determinations on claim validity. Both roles require similar credentials and work in comparable environments, but Claims Examiners usually have more specialized knowledge and decision-making authority.

Is being a claims associate hard?

Claims associates handle insurance claims processing, which requires attention to detail, strong communication skills, and knowledge of insurance policies. The job can be challenging due to the need for accuracy, meeting deadlines, and managing complex cases, but it is generally manageable with proper training and experience.

What is a claims associate in claims?

A claims associate is a professional who reviews, processes, and manages insurance claims to determine coverage and settlement amounts. They often work with claim documentation, use claims management software, and ensure compliance with company policies and industry regulations.
More about Claims Associate jobs

What are the most commonly searched types of Claims jobs in Raleigh, NC?

The most popular types of Claims jobs in Raleigh, NC are:

What are popular job titles related to Claims Associate jobs in Raleigh, NC?

For Claims Associate jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Claims Associate jobs in Raleigh, NC look for?

The top searched job categories for Claims Associate jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Claims Associate jobs?

Cities near Raleigh, NC with the most Claims Associate job openings:

Claims Associate jobs near you
Infographic showing various Claims Associate job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $42,432 per year, or $20.4 per hour.

Account Associate - State Farm Agent Team Member

Cary, NC • On-site

Josh Benton - State Farm Insurance Agent
See more jobs at Josh Benton - State Farm Insurance Agentexternal

$50K - $75K/yr

Other

Medical, Life, Retirement, PTO

Posted 12 days ago

Job description

Account Associate - State Farm Agent Team Member

Full Time in Cary - NC - 27513

  • Simple IRA
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Bonus based on performance

ABOUT OUR AGENCY I opened my agency in 2016 and currently lead a team of five. Before joining State Farm, I served in the military for 20 years as a pilot and also owned another insurance agency. Our agency is built on delivering exceptional service while creating opportunities for both our customers and team members to succeed. We believe in taking ownership, building relationships, and continually improving.

For our team, we offer health benefits, group life insurance, a Simple IRA, and a strong commitment to work-life balance. We strive to provide a supportive environment where team members can build rewarding, long-term careers.

Our culture is relaxed but high-performing. I'm looking for someone who takes initiative, is comfortable making outbound calls, and enjoys identifying opportunities to grow existing customer relationships. If you're motivated, proactive, and ready to make an impact, we'd love to meet you.

ROLE DESCRIPTION As an Account Associate for Josh Benton - State Farm Agent, you are vital to our daily business operations and customers' success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.

Compensation $50,000.00 - $75,000.00 per year

Account Associate - State Farm Agent Team Member

Full Time in Cary - NC - 27513

Benefits

  • Simple IRA
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule

ABOUT OUR AGENCY I opened my agency in 2016 and currently lead a team of five. Before joining State Farm, I served in the military for 20 years as a pilot and also owned another insurance agency. Our agency is built on delivering exceptional service while creating opportunities for both our customers and team members to succeed. We believe in taking ownership, building relationships, and continually improving.

For our team, we offer health benefits, group life insurance, a Simple IRA, and a strong commitment to work-life balance. We strive to provide a supportive environment where team members can build rewarding, long-term careers.

Our culture is relaxed but high-performing. I'm looking for someone who takes initiative, is comfortable making outbound calls, and enjoys identifying opportunities to grow existing customer relationships. If you're motivated, proactive, and ready to make an impact, we'd love to meet you.

ROLE DESCRIPTION As an Account Associate for Josh Benton - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow your office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.

Compensation $50,000.00 - $75,000.00 per year

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