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Claims Associate Jobs in Garner, NC (NOW HIRING)

IAT Insurance Group

Insurance Claims Associate

Raleigh, NC · On-site

$17.25 - $23.25/hr

The Claims Associate participates in a structured rotational training program designed to develop foundational claims handling knowledge and prepare participants for a long-term career within Claims.

New

Iatinsurancegroup

Insurance Claims Associate

Raleigh, NC · Hybrid

$17.25 - $23.25/hr

The Claims Associate participates in a structured rotational training program designed to develop foundational claims handling knowledge and prepare participants for a long-term career within Claims.

New

Jobtailor

Claims Supervisor

Cary, NC · On-site

$90 - $120/hr

Associate degree and four years of claims related experience required; or * Bachelor's degree and two years of claims related experience required * Appropriate license(s) as required by applicable ...

Posted today

Erie Insurance

Claims Facilitator

Cary, NC · Hybrid

$40K - $64K/yr

Casualty Claims Division Department of Position: Zones Dept Work from: Raleigh Branch Office Salary ... Bachelor's or Associate's degree preferred. Additional Experience * Pursuit of general insurance ...

Erie Insurance

Claims Facilitator

Cary, NC · On-site

$40K - $64K/yr

Casualty Claims Division Department of Position: Zones Dept Work from: Raleigh Branch Office Salary ... Bachelor's or Associate's degree preferred. Additional Experience * Pursuit of general insurance ...

Erie Insurance

Claims Facilitator

Raleigh, NC · On-site

$52 - $76/hr

Position Summary Under minimal supervision, settles claims within limits of authority. * This is an ... Bachelor's or Associate's degree preferred. Additional Experience * Pursuit of general insurance ...

Erie Insurance

Claims Facilitator

Cary, NC · On-site

$40K - $64K/yr

Casualty Claims Division Department of Position: Zone Operations Dept Work from: Raleigh Branch ... Bachelor's or Associate's degree preferred. Additional Experience * Pursuit of general insurance ...

Erie Insurance

Claims Facilitator

Cary, NC

$40K - $64K/yr

Casualty Claims Division Department of Position: Zone Operations Dept Work from: Raleigh Branch ... Bachelor's or Associate's degree preferred. Additional Experience * Pursuit of general insurance ...

Erie Insurance

Claims Facilitator

Raleigh, NC · On-site

$40K - $64K/yr

Casualty Claims Division Department of Position: Zones Dept Work from: Branch Office Salary Range ... Bachelor's or Associate's degree preferred. Additional Experience * Pursuit of general insurance ...

Erie Insurance

Claims Facilitator

Cary, NC · On-site

$40K - $64K/yr

Casualty Claims Division Department of Position: Zones Dept Work from: Branch Office Salary Range ... Bachelor's or Associate's degree preferred. Additional Experience * Pursuit of general insurance ...

Erie Insurance

Claims Facilitator

Cary, NC · On-site

$40K - $64K/yr

Casualty Claims Division Department of Position: Zones Dept Work from: Branch Office Salary Range ... Bachelor's or Associate's degree preferred. Additional Experience * Pursuit of general insurance ...

Erie Insurance

Claims Facilitator

Cary, NC · On-site

$52 - $70/hr

Position Summary Under minimal supervision, settles claims within limits of authority. The selected ... Bachelor's or Associate's degree preferred. #J-18808-Ljbffr

IFG Companies

Claim Assistant

Chapel Hill, NC · On-site

$50K - $52K/yr

The role of a CA is to assist in the claims process, which can include tasks such as data entry ... Training in the new loss set up process by Claim Associate. * Assisting with gathering information ...

Implus

Associate Manager, Product Line

Durham, NC

The Associate Product Line Manager supports the management, execution, and commercialization of ... Monitor competitor products, pricing, claims, features, positioning, packaging, and channel ...

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All JobsClaims Associate JobsClaims Associate Jobs in Garner, NC

Claims Associate information

See Garner, NC salary details

$12

$18

$27

How much do claims associate jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for claims associate in Garner, NC is $18.71, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.58 per hour, depending on experience, location, and employer.

What does a claims associate do?

A claims associate handles claims for an insurance company. As a claims associate, your job duties may include reviewing a customer’s insurance coverage and interviewing those who have filed a claim. Your job is to ensure that a claim is processed correctly, so the customer receives the financial payout to which they are entitled. In this career, you usually work in an office, but you may need to travel to gather information about the claim. There are positions in every insurance industry so that you may work in anything from auto to life insurance. This position requires excellent research and interpersonal skills, and experience in customer service is a plus. Additional qualifications may include an associate degree.

What does a claims associate do?

A Claims Associate is responsible for reviewing, processing, and managing insurance claims submitted by policyholders. Their duties include verifying information, evaluating the validity of claims, and ensuring all necessary documentation is complete. They often communicate with customers, healthcare providers, or other parties to gather additional information and resolve any issues. Claims Associates play a crucial role in ensuring claims are processed accurately and efficiently according to company policies and regulatory guidelines.

What are the key skills and qualifications needed to thrive as a claims associate?

To thrive as a Claims Associate, you need a solid understanding of insurance policies, attention to detail, and basic analytical skills, usually supported by a high school diploma or equivalent. Familiarity with claims management systems, CRM software, and sometimes industry certifications like AIC (Associate in Claims) are commonly required. Strong communication, problem-solving, and customer service abilities set top performers apart. These skills are essential for accurately processing claims, ensuring compliance, and providing a positive experience for clients and policyholders.

What are some common challenges a claims associate may face, and how can they effectively handle them?

Claims Associates often encounter challenges such as managing a high volume of claims, navigating complex policy details, and communicating with clients who may be experiencing stress or frustration. Effectively handling these situations requires strong organizational skills, attention to detail, and clear, empathetic communication. Many Claims Associates find success by proactively prioritizing tasks, seeking guidance from senior team members when needed, and utilizing available technology to streamline documentation and follow-ups.

What is the difference between Claims Associate vs Claims Examiner?

AspectClaims AssociateClaims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance-related certificationsHigh school diploma; insurance certifications like CPCU or similar beneficial
Work EnvironmentOffice setting, interacting with customers and internal teamsOffice setting, reviewing claims and documentation
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, adjusting departments
Common Search & ComparisonClaims Associate vs Claims Examiner

The main difference between a Claims Associate and a Claims Examiner lies in their responsibilities. Claims Associates typically handle initial customer interactions and basic claim processing, while Claims Examiners review and assess claims in detail, often making determinations on claim validity. Both roles require similar credentials and work in comparable environments, but Claims Examiners usually have more specialized knowledge and decision-making authority.

Is being a claims associate hard?

Claims associates handle insurance claims processing, which requires attention to detail, strong communication skills, and knowledge of insurance policies. The job can be challenging due to the need for accuracy, meeting deadlines, and managing complex cases, but it is generally manageable with proper training and experience.

What is a claims associate in claims?

A claims associate is a professional who reviews, processes, and manages insurance claims to determine coverage and settlement amounts. They often work with claim documentation, use claims management software, and ensure compliance with company policies and industry regulations.
More about Claims Associate jobs

What are the most commonly searched types of Claims jobs in Garner, NC?

The most popular types of Claims jobs in Garner, NC are:

What job categories do people searching Claims Associate jobs in Garner, NC look for?

The top searched job categories for Claims Associate jobs in Garner, NC are:

What cities near Garner, NC are hiring for Claims Associate jobs?

Cities near Garner, NC with the most Claims Associate job openings:

Claims Associate jobs near you
Infographic showing various Claims Associate job openings in Garner, NC as of August 2026, with employment types broken down into 96% Full Time, and 4% Part Time. Highlights an 82% In-person, 10% Hybrid, and 8% Remote job distribution, with an average salary of $38,912 per year, or $18.7 per hour.

Insurance Claims Associate

IAT Insurance Group

Raleigh, NC • On-site

$17.25 - $23.25/hr

Full-time

Medical, Retirement, PTO

Posted 3 days ago

New

IAT Insurance Group rating

8.7

Company rating: 8.7 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

72nd of 315 rated insurance

Job description

The Claims department at IAT Insurance Group has entry-level openings for Claims Associates located in our Raleigh, North Carolina office starting June 1, 2027. Please note that IAT works on a hybrid schedule, working from the office Monday through Wednesday with the option of working remotely Thursday and Friday.
The Claims Associate participates in a structured rotational training program designed to develop foundational claims handling knowledge and prepare participants for a long-term career within Claims. Through hands-on training, job shadowing, classroom instruction, and real-world claim exposure, Claims Associates gain experience across multiple claims disciplines, including Auto, Property, and Compliance. Upon successful completion of the program, Claims Associates transition into a permanent Claims role that aligns with their interests and strengths as well as IAT's business needs.
As a Claims Associate, you'll make an impact by:
  • Participating in a comprehensive rotational training program across multiple Claims functions.
  • Learning and applying fundamental insurance principles, policy coverage concepts, and claims handling procedures.
  • Assisting in the investigation, evaluation, and resolution of claims under the guidance of experienced claims professionals.
  • Developing an understanding of Auto, Property, and Compliance claim operations.
  • Completing required licensing, compliance, and technical training programs.
  • Participating in job shadowing sessions, workflow demonstrations, hands-on claim handling and other developmental exercises.
  • Reviewing claim documents, reports, photographs, estimates, and supporting materials.
  • Communicating professionally with policyholders, agents, vendors, and internal business partners.
  • Utilizing claims management systems and technology tools to document claim activity and support claim processing.
  • Maintaining accurate and timely claim file documentation.
  • Completing assigned projects, presentations, and capstone activities designed to reinforce learning and professional growth.
  • Demonstrating strong customer service, problem-solving, and time-management skills.
  • Adhering to company policies, regulatory requirements, and fair claims handling practices.
  • Partnering with leadership and mentors throughout the program to identify career interests and determine the best long-term placement within the Claims organization.
  • Performs other duties as assigned.

We're ready to onboard a candidate with:
  • An Associate's degree with 2 years of relevant applicable experience (May 2027 graduates will also be considered).
  • A Bachelor's degree preferred (May 2027 graduates will also be considered).
  • The desire and ability to travel.
  • Excellent oral and written communication, problem solving and analytical skills as well as demonstrated leadership, professionalism, organization and time management.
  • Must be authorized to work in the United States without visa sponsorship by employer, now or in the future.

* Current IAT employees must have been in their role for at least six months and must have a satisfactory performance and attendance record to be eligible for the program.
IAT Insurance Group is the largest private, family-owned property and casualty insurer in the U.S. Insurance Answers Together® is how we define IAT, in letter and in spirit. We work together to provide solutions for people and businesses. We collaborate internally and with our partners to provide the best possible insurance and surety options for our customers.
At IAT, we're committed to driving and building an open and supportive culture for all. Our employees propel IAT forward - driving innovation, stable partnerships and growth. That's why we continue to build an engaging workplace culture to attract and retain the best talent.
We offer comprehensive benefits (Full Time Employees Eligible):
  • 26 PTO Days (Entry Level) + 12 Company Holidays = 38 Paid Days Off
  • 7% 401(k) Company Match and additional Profit Sharing
  • Hybrid work environment
  • Numerous training and development opportunities to assist you in furthering your career
  • Healthcare and Wellness Programs
  • Opportunity to earn performance-based bonuses
  • College Loan Assistance Support Plan
  • Educational Assistance Program
  • Mentorship Program
  • Dress for Your Day Policy

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We maintain a drug-free workplace and participate in E-Verify.

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