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Remote Pet Insurance Claims Jobs in Raleigh, NC (NOW HIRING)

Claims Major Case Director

Raleigh, NC · On-site +1

$92K - $130K/yr

IAT Insurance Group has an immediate need for a Major Case Unit Director that can report to one of ... remote arrangements for the ideal candidate. This role is a true complex claims handling role that ...

Accounts Receivable Specialist

Raleigh, NC · Remote

$19.75 - $26/hr

Respond professionally and empathetically to patient inquiries regarding insurance claims, billing ... Remote-first -- work from home within our approved states * Growth: Tailored professional ...

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Remote Pet Insurance Claims information

See Raleigh, NC salary details

$12

$22

$41

How much do remote pet insurance claims jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for remote pet insurance claims in Raleigh, NC is $22.85, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $25.00 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Pet Insurance Claims position, and why are they important?

To excel in Remote Pet Insurance Claims, you should have a background in insurance claims processing, strong attention to detail, and familiarity with veterinary terminology. Experience with claims management software, CRM systems, and possibly certification in insurance or veterinary administration is beneficial. Outstanding customer service, strong written communication, and problem-solving skills are important soft skills for resolving claims efficiently and empathetically. These skills ensure accurate processing, regulatory compliance, and positive customer experiences in a virtual environment.

What is a Remote Pet Insurance Claims job?

A Remote Pet Insurance Claims job involves reviewing and processing pet insurance claims from pet owners. Claims specialists assess submitted veterinary invoices, medical records, and policy terms to determine coverage eligibility and reimbursement amounts. This role requires strong attention to detail, knowledge of pet insurance policies, and excellent communication skills to clarify claims decisions with customers. Working remotely, employees typically use digital platforms to manage claims efficiently while ensuring a smooth customer experience.

What does a typical day look like for someone working in Remote Pet Insurance Claims?

A typical day in Remote Pet Insurance Claims involves reviewing and processing pet insurance claims submitted by policyholders or veterinary clinics, verifying documentation, and determining eligibility according to policy terms. You'll spend a good portion of your day communicating with customers via phone or email to provide updates, request additional information, or explain coverage decisions. Collaboration with claims teams, underwriters, and veterinary professionals may also be part of your daily routine. Remote work provides flexibility but also requires strong time management and self-motivation to handle varying workloads efficiently.

What job categories do people searching Remote Pet Insurance Claims jobs in Raleigh, NC look for? The top searched job categories for Remote Pet Insurance Claims jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Pet Insurance Claims jobs? Cities near Raleigh, NC with the most Remote Pet Insurance Claims job openings:
Infographic showing various Remote Pet Insurance Claims job openings in Raleigh, NC as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $47,520 per year, or $22.8 per hour.
Management Liability Senior Claims Specialist

Management Liability Senior Claims Specialist

IAT Insurance Group

Raleigh, NC • On-site, Remote

$60K - $120K/yr

Full-time

Medical, Retirement, PTO

Posted 16 days ago


IAT Insurance Group rating

8.7

Company rating: 8.7 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

70th of 299 rated insurance


Job description

IAT Insurance Group has an immediate opening for a Management Liability Senior Claims Specialist that can be located in any of our IAT locations.

This role works a hybrid schedule that requires working from the office Monday through Wednesday, with the option of working Thursday and Friday remotely.

While we prefer candidates to work from one of our IAT office locations, we are open to considering fully remote arrangements for the ideal candidate.

Responsibilities:

  • Responsible for handling Management Liability Claims (EPL, D&O, Fiduciary and Crime) for Private and Non-Profit businesses based on Claim Guidelines
  • Within authority limit, thoroughly analyze, investigate, negotiate and resolve all levels of severity claims
  • Selects, directs and manages defense counsel including approval of budgets
  • Develops litigation/file disposition strategy. Attends mediations, settlement conferences and trials
  • Verifies/analyzes applicable coverage for the reported claims
  • Follow operational policies and procedures, including compliance, regulatory and performance and customer service standards
  • Prepare reports, including Large Loss Reports, to management which accurately reflects loss development, potential/actual financial exposure, coverage issues, claim and recovery strategies
  • Establishes 24-hour contact and maintain appropriate contact with all involved stakeholders throughout the life of the claim file
  • Identifies and addresses recovery/contribution/SIU opportunities
  • Sets accurate/timely loss/expense reserves in compliance with Claim Guidelines.
  • Drafts correspondence, including but not limited to, coverage letters to stakeholders as required
  • Support business partners on an as needed basis on various claim and underwriting related issues and marketing meetings
  • Maintains resident/nonresident adjuster licenses as required
  • Performs other duties as assigned

Qualifications:

Must Have:

  • Bachelor’s Degree with 8+ years of management liability claims experience (including handling employment liability practices, directors & officers’ liability and fiduciary liability coverages)
    • In Lieu of a Bachelor’s Degree with 8+ years of management liability claims, a high school diploma/GED with 12+ years of relevant litigation claims experience will be considered
  • Excellent coverage analysis skills with experience in drafting coverage position correspondence
  • Experience handling litigated files and direction of defense counsel
  • Excellent negotiation skills
  • Must be willing to travel, average 1 day a month
  • Claims Licensure as required by respective state(s)
  • Excellent oral and written communication skills
  • Ability to organize, multi-task and prioritize work
  • Excellent customer service and interpersonal skills
  • Ability to analyze data, utilize sound judgment to draw conclusion and make supported decisions
  • To qualify, applicants must be authorized to work in the United States and must not require, now or in the future, VISA sponsorship for employment purposes

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.  We maintain a drug-free workplace and participate in E-Verify.

Compensation:

Please note, that the annual gross salary range associated with this posting is $60,600 – $120,000. Actual salaries will vary based on factors such as a candidate\'s qualifications, skills, competencies, and geographical location related to this specific role. The total compensation will include a base salary, performance-based bonus opportunities, 401(K) match, profit-sharing opportunities, and more. 

To view details of our full benefits, please visit https://www.iatinsurancegroup.com/careers/benefits

 

IAT Insurance Group is the largest private, family-owned property and casualty insurer in the U.S. Insurance Answers Together® is how we define IAT, in letter and in spirit. We work together to provide solutions for people and businesses. We collaborate internally and with our partners to provide the best possible insurance and surety options for our customers.

At IAT, we’re committed to driving and building an open and supportive culture for all. Our employees propel IAT forward – driving innovation, stable partnerships and growth. That’s why we continue to build an engaging workplace culture to attract and retain the best talent.

We offer comprehensive benefits like:

  • 26 PTO Days (Entry Level) + 12 Company Holidays = 38 Paid Days Off
  • 7% 401(k) Company Match and additional Profit Sharing
  • Hybrid work environment
  • Numerous training and development opportunities to assist you in furthering your career
  • Healthcare and Wellness Programs
  • Opportunity to earn performance-based bonuses
  • College Loan Assistance Support Plan
  • Educational Assistance Program
  • Mentorship Program
  • Dress for Your Day Policy

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.  We maintain a drug-free workplace and participate in E-Verify.


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