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Call Manager Jobs (NOW HIRING)

Ganahl Lumber Co

Will Call Manager

Northridge, CA · On-site

$120K - $150K/yr

Will Call Manager About Us: Ganahl Lumber has been serving customers since 1884. Our Will Call department processes 75-100 orders daily, and we're looking for a Will Call Manager to lead the team and ...

Ganahl Lumber Co

Will Call Manager

Northridge, CA · On-site

$120K - $150K/yr

Will Call Manager About Us: Ganahl Lumber has been serving customers since 1884. Our Will Call department processes 75-100 orders daily, and we're looking for a Will Call Manager to lead the team and ...

Chad Love Services

Call By Call Manager

Concord, NC · On-site

$40K - $60K/yr

  • Medical

  • Dental

  • Vision

  • PTO

Are You A Great Communicator with HVAC Technical Experience Who Wants To Work For A Thriving Company Where You Can Grow, Be Recognized, And Be Rewarded For Your Work? Stop Working At A Job That You ...

Chad Love Services

Call By Call Manager

Concord, NC · On-site

$40K - $60K/yr

  • Medical

  • Dental

  • Vision

  • PTO

Are You A Great Communicator with HVAC Technical Experience Who Wants To Work For A Thriving Company Where You Can Grow, Be Recognized, And Be Rewarded For Your Work? Stop Working At A Job That You ...

Chad Love Services

Call By Call Manager

Concord, NC · On-site

$40K - $60K/yr

  • Medical

  • Dental

  • Vision

  • PTO

Are You A Great Communicator with HVAC Technical Experience Who Wants To Work For A Thriving Company Where You Can Grow, Be Recognized, And Be Rewarded For Your Work? Stop Working At A Job That You ...

Chad Love Services

Call By Call Manager

Concord, NC · On-site

$40K - $60K/yr

  • Medical

  • Dental

  • Vision

  • PTO

Are You A Great Communicator with HVAC Technical Experience Who Wants To Work For A Thriving Company Where You Can Grow, Be Recognized, And Be Rewarded For Your Work? Stop Working At A Job That You ...

Collins Aerospace

Call Manager Engineer (Onsite)

Largo, FL

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Collins Aerospace is seeking a Call Manager Engineer for a position in Largo, Florida. Sign On Bonus Eligible What You Will Do ​ * Configure, administer, and maintain Cisco Unified Communications ...

Raytheon Technologies

Call Manager Engineer (Onsite)

Largo, FL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Collins Aerospace is seeking a Call Manager Engineer for a position in Largo, Florida. Sign On Bonus Eligible What You Will Do * Configure, administer, and maintain Cisco Unified Communications ...

CDW

Cisco Call Manager Engineer, TS/SCI

Satellite Beach, FL · On-site

$180K - $240K/yr

The ideal candidate is a hands-on Cisco voice engineer with current Cisco Call Manager experience, a strong networking foundation in routing and switching, and the ability to support mission-critical ...

CDW

Cisco Call Manager Engineer, TS/SCI

Satellite Beach, FL · On-site

$180K - $240K/yr

The ideal candidate is a hands-on Cisco voice engineer with current Cisco Call Manager experience, a strong networking foundation in routing and switching, and the ability to support mission-critical ...

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Call Manager information

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$29.5K

$63.8K

$109.5K

How much do call manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for call manager in the United States is $63,834.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $75,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a call manager, and why are they important?

To thrive as a Call Manager, you need strong leadership abilities, call center operations knowledge, and experience in workforce management, often backed by a bachelor's degree or relevant certifications. Familiarity with call center software (such as CRM systems and ACD platforms), data analytics tools, and quality monitoring systems is typically required. Excellent communication, problem-solving, and team motivation skills help you manage staff performance and resolve escalated customer issues. These skills and qualities are essential to ensure efficient call center operations, high customer satisfaction, and achievement of organizational goals.

What is a call manager?

Call Managers are professionals or systems responsible for handling, routing, and managing telephone calls within an organization. In many cases, 'Call Manager' refers to software or hardware solutions, like Cisco Unified Communications Manager, that provide call processing services for voice over IP (VoIP) networks. These systems ensure that incoming and outgoing calls are efficiently directed, recorded, and managed according to company policies. Call Managers help maintain communication flow, improve customer service, and support the telecommunication needs of a business.

How does a call manager typically collaborate with other departments to improve customer service?

A Call Manager often works closely with teams such as customer support, IT, and quality assurance to streamline communication processes and resolve customer issues efficiently. They may coordinate regular meetings with these departments to discuss call trends, share feedback, and implement process improvements. By fostering interdepartmental collaboration, Call Managers help ensure that customers receive consistent and accurate information, while also identifying opportunities for training and technology enhancements.

How much do call center managers make in the US?

Call center managers in the US typically earn an average salary of around $60,000 to $80,000 per year, depending on experience, location, and company size. Salaries can vary based on industry and the complexity of the call center operations, with some earning over $100,000 in senior roles or high-cost areas.
More about Call Manager jobs

What cities are hiring for Call Manager jobs?

Cities with the most Call Manager job openings:

What are the most commonly searched types of Call jobs?

The most popular types of Call jobs are:

What states have the most Call Manager jobs?

States with the most job openings for Call Manager jobs include:

What job categories do people searching Call Manager jobs look for?

The top searched job categories for Call Manager jobs are:

Call Manager jobs near you
Infographic showing various Call Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 12% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $63,834 per year, or $30.7 per hour.

Will Call Manager

Ganahl Lumber Co

Northridge, CA • On-site

$120K - $150K/yr

Full-time

Re-posted 29 days ago

Ganahl Lumber rating

6.7

Company rating: 6.7 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

Will Call Manager
About Us:
Ganahl Lumber has been serving customers since 1884. Our Will Call department processes 75-100 orders daily, and we're looking for a Will Call Manager to lead the team and ensure efficient, high-quality service.
Job Summary:
The Will Call Manager will oversee daily operations, ensuring orders are processed quickly and accurately. The role involves managing the team, solving customer issues, and improving performance metrics.
Key Responsibilities:
- Lead and manage the Will Call team.
- Ensure timely and accurate order processing.
- Resolve customer issues professionally.
- Monitor performance and identify areas for improvement.
- Train staff to improve service.
- Collaborate with other departments for smoother operations.
- Keep the Will Call area organized and efficient.
Qualifications:
- Experience in customer service or supervisory roles, preferably in retail or warehouse settings.
- Strong leadership and team management skills.
- Excellent communication and problem-solving abilities.
- Ability to multitask in a fast-paced environment.
- Detail-oriented with strong organizational skills.
- Familiarity with inventory management systems is a plus.
Why Join Us?
- We are an ESOP (Employee Stock Ownership Plan) company, meaning you'll have a stake in our success.
- Competitive compensation based on company and yard performance, with uncapped bonus potential.
- Opportunities for growth and development.
This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. Additionally, Ganahl Lumber Company reserves the right to revise the job description at any time. All active employees must be able to satisfactorily perform the essential functions of the position and that, if requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Your employment with Ganahl Lumber Company is at will. Nothing in this job description shall be interpreted to be in conflict with or to eliminate or modify in any way, the at-will employment status of the Ganahl Lumber Company employees.

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