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Call Coordinator Jobs (NOW HIRING)

Performance Food Group

Coord, Will Call

Glen Allen, VA · On-site

$19 - $23/hr

The Will Call Coordinator is responsible for providing excellent service to customers, sales, opco associates, and others who are picking up ordered food and non-food products via the location ...

Performance Food Group

Coord, Will Call

Ozark, MO · On-site

$16 - $21/hr

The Will Call Coordinator is responsible for providing excellent service to customers, sales, opco associates, and others who are picking up ordered food and non-food products via the location ...

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How much do call coordinator jobs pay per hour?

As of May 29, 2026, the average hourly pay for call coordinator in the United States is $23.32, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $25.96 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Call Coordinator, and why are they important?

To thrive as a Call Coordinator, you need strong organizational skills, attention to detail, and experience with scheduling or dispatching, often supported by a high school diploma or equivalent. Familiarity with call management software, CRM systems, and office communication tools is typically required. Excellent communication, multitasking, and problem-solving abilities help you manage high call volumes and coordinate efficiently with team members. These skills ensure effective handling of inquiries, optimized scheduling, and high customer satisfaction in fast-paced environments.

How does a Call Coordinator typically collaborate with other departments to ensure efficient handling of inquiries?

As a Call Coordinator, you regularly interact with various departments such as customer service, technical support, and sales to route calls and relay important information promptly. Effective communication and strong organizational skills are essential, as you must accurately document caller needs and ensure timely follow-ups. You will often participate in team meetings to align on processes and may help develop call-handling protocols to streamline workflows. This collaborative environment helps enhance overall customer satisfaction and supports the smooth operation of the organization.

What are Call Coordinators?

Call Coordinators are professionals responsible for managing and directing incoming and outgoing calls within an organization, often in environments such as call centers or medical offices. Their duties typically include answering phone calls, routing them to the appropriate staff or department, scheduling appointments, and maintaining call logs. They play a key role in ensuring efficient communication and customer service by acting as the first point of contact for callers. Call Coordinators may also assist with administrative tasks and help resolve customer inquiries or issues.

What is the difference between Call Coordinator vs Customer Service Representative?

AspectCall CoordinatorCustomer Service Representative
Required CredentialsHigh school diploma; communication skillsHigh school diploma; communication skills
Work EnvironmentHealthcare, emergency services, or corporate settingsRetail, telecom, or service industries
Employer & Industry UsageUsed in healthcare, emergency response, and corporate sectorsCommon in retail, telecom, and customer support roles
Search & Comparison IntentUnderstanding coordination and scheduling rolesCustomer interaction and support roles

While both roles involve communication and customer interaction, Call Coordinators primarily focus on scheduling, coordinating, and managing calls within specific industries like healthcare or corporate sectors. Customer Service Representatives handle direct customer inquiries, support, and problem-solving across various industries. The roles differ mainly in their focus areas but share similar communication skills and work environments.

More about Call Coordinator jobs
What cities are hiring for Call Coordinator jobs? Cities with the most Call Coordinator job openings:
What are the most commonly searched types of Call jobs? The most popular types of Call jobs are:
What states have the most Call Coordinator jobs? States with the most job openings for Call Coordinator jobs include:
Call Coordinator jobs near you

CALL Coordinator

University System of New Hampshire

State College, PA • On-site

$18 - $20/hr

Part-time

Posted 24 days ago

University System Of New Hampshire rating

8.8

Company rating: 8.8 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

29th of 529 rated colleges and universities

Job description

USNH Employees should apply within Workday through the Jobs Hub app
Are you interested in life-long learning? Do you like to organize community events? Would you like to work on a beautiful, vibrant college campus? If so, this may be the position for you.
This position, the coordinator of the Cheshire Academy of Lifelong Learning (CALL) coordinates the CALL program which includes scheduling, hiring for, and publicizing fall and spring CALL courses. This is a year-round, half-time position (20 hours/week).
Duties/Responsibilities
Program Development (25%)
  • Design and implement a schedule of non-credit courses tailored to the interests and needs of adult learners in the community.
  • Collaborate with faculty and community experts to create engaging course content.

Course Coordination (20%)
  • Schedule and coordinate classes, ensuring all logistical aspects (classrooms, materials, technology) are in place.
  • Facilitate communication between instructors, students, and administrative staff.

Enrollment Management (15%)
  • Oversee the registration process, including marketing strategies to attract participants.
  • Maintain accurate records of enrollment and course evaluations.

Budget Management: (15%)
  • Assist in developing and managing the program budget, ensuring fiscal responsibility and sustainability.

Community Engagement: (15%)
  • Build relationships with local organizations, senior centers, and community groups to promote program offerings.
  • Organize special events, workshops, and guest lectures to enhance the learning experience.

Support and Advising: (5%)
  • Provide guidance and support to participants regarding course selection and facilitate communications with instructors.

Assessment and Reporting: (5%)
  • Collect and analyze feedback from participants and instructors to assess program effectiveness.
  • Prepare reports for stakeholders and suggest improvements based on findings.

Requirements
Minimum Acceptable Education & Experience
  • 2 years administrative experience, proficiency with standard desktop applications (Office 365) and Excel

Knowledge, Skills & Abilities
  • Strong communication and interpersonal skills

Preferred Qualifications
  • Experience with community education
  • Proficiency with Workday, Constant Contact and Destiny One

Applicant Instructions:
Applicants should be prepared to upload the following documents when applying online within the My Experience: Resume/CV section of the application: (Maximum of 5 Documents)
  • Resume/CV
  • Cover Letter

Compensation Pay Range:
$18-20 per hour
Keene State College is located in the scenic Monadnock region of Southwest New Hampshire and is an affiliate of the University System of New Hampshire. Located approximately 2 hours from Boston or Hartford CT, and 4 hours from New York City, the region contains many opportunities to enjoy outdoor recreation, cultural events, and a strong sense of community. To learn more about Keene State College, the University System of New Hampshire, and the Keene community, please
visit: https://www.keene.edu, https://www.usnh.edu/ or https://www.ci.keene.nh.us.
EEO Statement
The University System of New Hampshire is an Equal Opportunity/Equal Access employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.
The pay range for this position is listed above. Actual offer will be based on skills, qualifications, experience, and internal equity, in addition to relevant business considerations. More information on benefits can be found here: USNH Employee Benefits | Human Resources
Location:
Keene
Salary Grade:
Adjunct Hourly Staff 00

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