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Call Coordinator Jobs in California (NOW HIRING)

Dallas IVF

Call Center Coordinator

Beverly Hills, CA · On-site

$19 - $22/hr

Reproductive Partners Medical Group is looking for a full-time Call Center Coordinator to join our growing team at our Beverly Hills/Los Angeles location. This is an opportunity to work in the ...

AAA

Call Center Scheduling Coordinator

Costa Mesa, CA · On-site

$25.03 - $33.34/hr

Call Center Scheduling Coordinator We are seeking a highly motivated and detail-oriented Real Time Adherence (RTA) Coordinator to support our Workforce Management team. In this role, you will monitor ...

AAA

Call Center Scheduling Coordinator

Costa Mesa, CA · On-site

$25.03 - $33.34/hr

Call Center Scheduling Coordinator We are seeking a highly motivated and detail-oriented Real Time Adherence (RTA) Coordinator to support our Workforce Management team. In this role, you will monitor ...

Sawhorse Productions

Project Coordinator

Los Angeles, CA · On-site

$40/hr

Manage day-to-day administrative duties for the Head of Production and Assistant Head of Production, including email management, call coordination, expense processing, travel planning, and general ...

Sawhorse Productions

Project Coordinator

Los Angeles, CA · On-site

$40/hr

Manage day-to-day administrative duties for the Head of Production and Assistant Head of Production, including email management, call coordination, expense processing, travel planning, and general ...

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Call Coordinator information

See California salary details

$10

$23

$43

How much do call coordinator jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for call coordinator in California is $23.01, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $25.62 per hour, depending on experience, location, and employer.

What is a call coordinator?

Call Coordinators are professionals responsible for managing and directing incoming and outgoing calls within an organization, often in environments such as call centers or medical offices. Their duties typically include answering phone calls, routing them to the appropriate staff or department, scheduling appointments, and maintaining call logs. They play a key role in ensuring efficient communication and customer service by acting as the first point of contact for callers. Call Coordinators may also assist with administrative tasks and help resolve customer inquiries or issues.

How does a call coordinator typically collaborate with other departments to ensure efficient handling of inquiries?

As a Call Coordinator, you regularly interact with various departments such as customer service, technical support, and sales to route calls and relay important information promptly. Effective communication and strong organizational skills are essential, as you must accurately document caller needs and ensure timely follow-ups. You will often participate in team meetings to align on processes and may help develop call-handling protocols to streamline workflows. This collaborative environment helps enhance overall customer satisfaction and supports the smooth operation of the organization.

What are the key skills and qualifications needed to thrive as a call coordinator, and why are they important?

To thrive as a Call Coordinator, you need strong organizational skills, attention to detail, and experience with scheduling or dispatching, often supported by a high school diploma or equivalent. Familiarity with call management software, CRM systems, and office communication tools is typically required. Excellent communication, multitasking, and problem-solving abilities help you manage high call volumes and coordinate efficiently with team members. These skills ensure effective handling of inquiries, optimized scheduling, and high customer satisfaction in fast-paced environments.

What is the difference between Call Coordinator vs Customer Service Representative?

AspectCall CoordinatorCustomer Service Representative
Required CredentialsHigh school diploma; communication skillsHigh school diploma; communication skills
Work EnvironmentHealthcare, emergency services, or corporate settingsRetail, telecom, or service industries
Employer & Industry UsageUsed in healthcare, emergency response, and corporate sectorsCommon in retail, telecom, and customer support roles
Search & Comparison IntentUnderstanding coordination and scheduling rolesCustomer interaction and support roles

While both roles involve communication and customer interaction, Call Coordinators primarily focus on scheduling, coordinating, and managing calls within specific industries like healthcare or corporate sectors. Customer Service Representatives handle direct customer inquiries, support, and problem-solving across various industries. The roles differ mainly in their focus areas but share similar communication skills and work environments.

Can I work in a call center without experience?

Call coordinator roles in call centers often do not require prior experience, as training is typically provided on the job. Strong communication skills, a customer-focused attitude, and basic computer proficiency are usually sufficient to start, with more advanced skills developed over time.

What does a call coordinator do?

A call coordinator manages and directs incoming and outgoing calls within an organization, ensuring effective communication between clients, staff, and departments. They often use phone systems or customer management software and may handle scheduling, message taking, and issue escalation to support smooth operations.

What are the most commonly searched types of Call jobs in California?

The most popular types of Call jobs in California are:

What cities in California are hiring for Call Coordinator jobs?

Cities in California with the most Call Coordinator job openings:

Call Coordinator jobs near you
Infographic showing various Call Coordinator job openings in California as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 74% Full Time, 17% Part Time, and 7% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $47,868 per year, or $23 per hour.

Call Center Coordinator

Millennium Healthcare Services, Inc.

Montrose, CA

$21 - $25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 25 days ago

Job description

Job Summary

The Call Center Coordinator is responsible for managing a high volume of incoming and outgoing calls, assisting patients and healthcare professionals, resolving concerns, and ensuring requests are handled accurately and promptly.

The position requires excellent communication, customer service, critical-thinking, and multitasking skills.

Key Responsibilities

? Receive high volume of inbound calls as well as make outbound calls to existing patients.
? Ensure screening all calls to quickly identify the caller?s needs and efficiently provide the
most effective solutions.
? Effectively use critical thinking skills to solve problems for callers (patients, hospital staff,
PCP office staff....) while consistently using the highest level of customer service;
troubleshoot any urgent calls and situations.
? Follow communication ?scripts? when handling different topics.
? Proactively gain and maintain a full understanding of Tarlani?s portfolio of products and
services.
? Create and maintain a patient satisfaction log (feedback ? complaints, compliments).
? Maintain positive attitude and empathy when working with colleagues and patients.
? Create/maintain a log for calls received and categorize them based on the nature of the calls.
? In collaboration with the IT department, gather data, prepare call center dashboard (report)
and present it to the line manager.
? Ensure Call Center compliance with Tarlani policies and procedures.
? Ensure that all requests for services are responded to in an appropriate and timely manner.
? Attend and participate in all in-service training as necessary.
? Comply with all Company policies and procedures as applicable.
? Other duties as assigned.

Position Details

Years of Experience
? Minimum of two years of experience as a Call Center Coordinator preferred.
? Two (2) years? experience in a healthcare setting OR BA Degree from accredited university in a
health-related field; plus, one (1) year experience in a healthcare setting is preferred.

Other requirements

? Bilingual English/Spanish preferred.
? Strong phone and verbal communication skills with active listening.
? Proficiency in MS Office packages.
? Strong ability to multi-task, set priorities and manage time effectively.
? Superb customer service skills ? ability to handle diverse customers.
? Able to exercise independent judgment and initiative.
? Work with minimum supervision.
? Experience using Synergy EMR and/or other Electronic Medical Record databases is a plus.

Job Type: Full-time
Pay: $21.00?$25.00 per hour

Schedule

  • 8-hour shift

  • Day shift

  • Evening shift

  • Weekends as needed

Benefits

  • 401(k)

  • Dental insurance

  • Employee assistance program

  • Health insurance

  • Paid time off

  • Vision insurance