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Call Associate Jobs in California (NOW HIRING)

Wright Celebrations Inc

Will Call Associate

Roseville, CA · On-site

$16 - $18/hr

WILL CALL The work is typically very physical and demanding, both from strength requirements and the stamina required. Will help customers load and unload vehicles. Will also help maintain inventory.

Wright Celebrations Inc

Will Call Associate

Roseville, CA · On-site

$16 - $18/hr

WILL CALL The work is typically very physical and demanding, both from strength requirements and the stamina required. Will help customers load and unload vehicles. Will also help maintain inventory.

Legacy Staffing

Call Center Associate

Shafter, CA · On-site

$21/hr

Call Center Associate (Medical) Location: Shafter, CA Employment Type: Full-Time/Temp Assignment C ompensation: $21 as a temp Position Overview Legacy Staffing is seeking a compassionate and customer ...

Innergy

Call Center Representative

Van Nuys, CA · On-site

$24.28 - $27/hr

Our Call Center is Hiring! Los Angeles Police Federal Credit Union has proudly served law ... This position collaborates with teammates and the broader associate population to support a wide ...

LAPFCU

Call Center Representative

Van Nuys, CA · On-site

$16.75 - $20.75/hr

Our Call Center is Hiring! Los Angeles Police Federal Credit Union has proudly served law ... This position collaborates with teammates and the broader associate population to support a wide ...

Innergy

Call Center Representative

Van Nuys, CA

$16.75 - $20.75/hr

Our Call Center is Hiring! Los Angeles Police Federal Credit Union has proudly served law ... This position collaborates with teammates and the broader associate population to support a wide ...

Milan Institute

Call Center Agent

Visalia, CA · On-site

$15.25 - $20/hr

Associates Degree or equivalent required. * Previous experience in a call center or customer service role preferred. * Excellent verbal and written communication skills. * Ability to handle a high ...

United Health Centers

Call Center Agent

Fresno, CA · On-site

$22/hr

Associates Degree preferred. License/Certification: * Possess a valid driver's license. Prior Experience: * Minimum two (2) years of experience in customer service and/or call center * Knowledge in ...

United Health Centers

Call Center Agent

Fresno, CA · On-site

$22/hr

Associates Degree preferred. License/Certification: * Possess a valid driver's license. Prior Experience: * Minimum two (2) years of experience in customer service and/or call center * Knowledge in ...

Home Organizers, Inc.

Be Seen First

Call Center Representative

Whittier, CA · On-site

$17 - $21.25/hr

Call Center Associate We offer the following: Complete training Fun, fast paced environment Full time and Part-Time available Work for a solid company with a longstanding reputation Benefits offered ...

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All JobsCall Associate JobsCall Associate Jobs in California

Call Associate information

What is a call associate?

Call Associates are professionals who handle inbound or outbound calls on behalf of a company, assisting customers with inquiries, complaints, or support needs. They are often the first point of contact between customers and a business, helping to resolve issues, provide information, or process transactions. Call Associates are expected to have strong communication skills, patience, and the ability to manage multiple tasks efficiently. Their role is crucial in maintaining customer satisfaction and representing the company's brand in every interaction.

What are the key skills and qualifications needed to thrive as a call associate?

To thrive as a Call Associate, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is typically required. Patience, problem-solving, and a positive attitude are essential soft skills that distinguish top performers in this role. These competencies ensure effective customer interactions, quick issue resolution, and contribute to overall customer satisfaction and company reputation.

What are some common challenges faced by call associates and how can they be addressed?

Call Associates often encounter challenges such as handling high call volumes, managing difficult or upset customers, and maintaining accuracy in information delivery. To address these, many organizations provide comprehensive training in customer service skills, time management, and stress reduction techniques. Additionally, Call Associates are encouraged to utilize support from team leads or supervisors and to make use of internal knowledge bases to ensure they provide accurate and timely responses. Developing strong communication skills and resilience is key to thriving in this fast-paced environment.

What is the difference between Call Associate vs Customer Service Representative?

AspectCall AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; often additional certifications
Work EnvironmentCall centers, remote or on-siteCall centers, retail, or office settings
Employer & Industry UsageTelecommunications, finance, retailRetail, banking, tech support
Common Search & Comparison IntentCustomer support, inbound callsCustomer assistance, problem resolution

Both Call Associates and Customer Service Representatives handle customer interactions, but Call Associates typically focus on inbound calls in call centers, while Customer Service Reps may work in various settings including retail and banking. The roles overlap in providing support, but the specific environment and scope can differ.

What are the most commonly searched types of Call jobs in California?

The most popular types of Call jobs in California are:

What cities in California are hiring for Call Associate jobs?

Cities in California with the most Call Associate job openings:

Call Associate jobs near you

Will Call Associate

Superior Duct Fabrication, Inc.

Anaheim, CA • On-site

$22 - $24/hr

Full-time

Medical, Dental, Vision

Re-posted 16 days ago

Key responsibilities

  • Assist customers at the will call counter, process pickups, and respond to inquiries.

  • Place customer orders in the system, ensure accuracy, and take payments with receipts.

  • Pull, stage, and prepare HVAC products and materials, verify order accuracy, and support timely fulfillment.

Job description

Position Overview:
We are seeking a reliable and motivated Will Call Counter Associate to join our HVAC warehouse team in Anaheim. This role is a mix of customer service and warehouse operations, supporting both front counter will call pickups and shop product pulling. The ideal candidate is organized, detail-oriented, and comfortable working in a fast-paced industrial environment.

Key Responsibilities:

·      Meet, greet, and assist customers at the will call counter

·      Process will call pickups and respond to customer inquiries

·      Place customer orders in the company system and ensure accurate order entry

·      Take customer payments and provide receipts as required

·      Accurately pull, stage, and prepare HVAC products and fabricated materials

·      Verify order accuracy prior to release

·      Coordinate with fabrication and warehouse teams to support timely fulfillment

·      Load customer vehicles as needed

·      Maintain a clean, organized, and safe counter and shop workspace

·      Follow all company policies and safety procedures

Qualifications:

  • Previous experience in a warehouse, HVAC, or distribution environment preferred
  • Ability to lift and move materials (up to 50 lbs)
  • Strong attention to detail and organizational skills
  • Good communication and customer service skills
  • Basic computer skills for order lookup and processing
  • Reliable, punctual, and able to work early morning shifts

Compensation & Benefits:

  • Competitive hourly pay (based on experience)
  • Union position with benefits provided through SMW Local 105
  • Opportunities for growth within the company
  • Stable full-time schedule with early shift (afternoons free)

Union Requirement:
This position is part of the Sheet Metal Workers Local 105 union. The selected candidate will be required to join the union. The hiring company will assist with the sign-up and onboarding process.

Qualifications:

  • Previous experience in a warehouse, HVAC, or distribution environment preferred
  • Ability to lift and move materials (up to 50 lbs)
  • Strong attention to detail and organizational skills
  • Good communication and customer service skills
  • Basic computer skills for order lookup and processing
  • Reliable, punctual, and able to work early morning shifts

Compensation & Benefits:

  • Competitive hourly pay (based on experience)
  • Union position with benefits provided through SMW Local 105
  • Opportunities for growth within the company
  • Stable full-time schedule with early shift (afternoons free)

Union Requirement:
This position is part of the Sheet Metal Workers Local 105 union. The selected candidate will be required to join the union. The hiring company will assist with the sign-up and onboarding process.

Company Description

Superior Duct Fabrication, Inc. manufactures duct work and sheet metal products for the HVAC industry, as well as industrial dust collection and exhaust systems. Our goal is to provide superior service and high-quality products to our customers to enable them to meet their deadlines. We work closely with customers on a wide range of commercial projects all over the Western US, shipping from our 8 locations in Pomona and Camarillo Corona, Anaheim, Oceanside, California. Las Vegas, Nevada, Tempe, Arizona, and Columbus, OH.