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Call Associate Jobs in California (NOW HIRING)

Spectra360

Will Call Assoc

Walnut Creek, CA · On-site

$20 - $22/hr

Will-Call Associate Position In Walnut Creek, Ca Spectra360 has a temp-to-hire opportunity to work as a Will-Call position for one of our trusted clients! This is an incredible opportunity to grow ...

New

Wright Celebrations Inc

Will Call Associate

Roseville, CA · On-site

$16 - $18/hr

WILL CALL The work is typically very physical and demanding, both from strength requirements and the stamina required. Will help customers load and unload vehicles. Will also help maintain inventory.

Wright Celebrations Inc

Will Call Associate

Roseville, CA · On-site

$16 - $18/hr

WILL CALL The work is typically very physical and demanding, both from strength requirements and the stamina required. Will help customers load and unload vehicles. Will also help maintain inventory.

Brighter Beginnings

Call Center Associate

Antioch, CA · On-site

$22/hr

CLINIC CALL CENTER ASSOCIATE REPORTS TO: CALL CENTER LEAD STATUS: NON-EXEMPT, FULL-TIME PAY: $22/HR LOCATION: ANTIOCH, CA OUR MISSION & VISION The Brighter Beginnings mission is to "support healthy ...

Brighter Beginnings

Call Center Associate

Antioch, CA · On-site

CLINIC CALL CENTER ASSOCIATE REPORTS TO: CALL CENTER LEAD STATUS: NON-EXEMPT OUR MISSION & VISION The Brighter Beginnings mission is to "support healthy births and successful development of children ...

Brighter Beginnings

Call Center Associate

Antioch, CA · On-site

CLINIC CALL CENTER ASSOCIATE REPORTS TO: CALL CENTER LEAD STATUS: NON-EXEMPT OUR MISSION & VISION The Brighter Beginnings mission is to "support healthy births and successful development of children ...

Pacer Group

Call Center Associate

Los Angeles, CA · On-site

Previous call center experience * Food service/delivery experience Preferred: * Associate/Bachelor degree in Nutrition or related field * Experience as a diet clerk/aide in an acute care setting

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Call Associate information

What is a call associate?

Call Associates are professionals who handle inbound or outbound calls on behalf of a company, assisting customers with inquiries, complaints, or support needs. They are often the first point of contact between customers and a business, helping to resolve issues, provide information, or process transactions. Call Associates are expected to have strong communication skills, patience, and the ability to manage multiple tasks efficiently. Their role is crucial in maintaining customer satisfaction and representing the company's brand in every interaction.

What is the difference between Call Associate vs Customer Service Representative?

AspectCall AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; often additional certifications
Work EnvironmentCall centers, remote or on-siteCall centers, retail, or office settings
Employer & Industry UsageTelecommunications, finance, retailRetail, banking, tech support
Common Search & Comparison IntentCustomer support, inbound callsCustomer assistance, problem resolution

Both Call Associates and Customer Service Representatives handle customer interactions, but Call Associates typically focus on inbound calls in call centers, while Customer Service Reps may work in various settings including retail and banking. The roles overlap in providing support, but the specific environment and scope can differ.

What are some common challenges faced by call associates and how can they be addressed?

Call Associates often encounter challenges such as handling high call volumes, managing difficult or upset customers, and maintaining accuracy in information delivery. To address these, many organizations provide comprehensive training in customer service skills, time management, and stress reduction techniques. Additionally, Call Associates are encouraged to utilize support from team leads or supervisors and to make use of internal knowledge bases to ensure they provide accurate and timely responses. Developing strong communication skills and resilience is key to thriving in this fast-paced environment.

What are the key skills and qualifications needed to thrive as a call associate?

To thrive as a Call Associate, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is typically required. Patience, problem-solving, and a positive attitude are essential soft skills that distinguish top performers in this role. These competencies ensure effective customer interactions, quick issue resolution, and contribute to overall customer satisfaction and company reputation.

What are the most commonly searched types of Call jobs in California?

The most popular types of Call jobs in California are:

What cities in California are hiring for Call Associate jobs?

Cities in California with the most Call Associate job openings:

Call Associate jobs near you

Will Call Assoc

Spectra360

Walnut Creek, CA • On-site

$20 - $22/hr

Other

Posted 3 days ago

New

Job description

Will-Call Associate Position In Walnut Creek, Ca

Spectra360 has a temp-to-hire opportunity to work as a Will-Call position for one of our trusted clients! This is an incredible opportunity to grow with an established company.

Immediate openings, apply today! Pay: $20.00 – $22.00 DOE Shift: 8:30 Am and 7:30 Am Start Time Work Schedule: Monday – Friday (Wednesday's Off) Saturdays Required

Will-Call Associate Responsibilities
  • Accurately process and prepare orders for customer pick-up, verifying the completeness and accuracy of each order.
  • Ensure that all orders meet the expected standards of quality and service before release.
  • Provide outstanding service to will-call customers by warmly greeting them, confirming order details promptly, and professionally addressing any questions or issues.
  • Manage inventory accuracy through periodic audits and adjustments.
  • Keep meticulous records of all will-call transactions, including details of customers, specifics of orders, and confirmation of pickups.
  • Ensure documentation complies with company policies and regulatory requirements.
Requirements
  • Previous experience in the plumbing industry preferred
  • Strong customer service skills – high volume, fast-paced environment
  • Bilingual Spanish strongly preferred
  • Background check and drug screen prior to start date.

Spectra360 is the fastest-growing light industrial and transportation recruitment company working in California, Nevada, Arizona, Washington, and Oregon. We are a supportive company that believes people are our power. We want to work with dedicated, reliable, and fun individuals looking to grow their careers. If this job sounds like a good fit for you, please upload your resume today! Qualified applicants with criminal histories will be considered for employment. We may be required by local, state or federal law or regulation to restrict or prohibit the hiring of individuals with certain specified criminal history for the job position including Department of Transportation, FMCS, client requirements, etc. Additionally, material job duties that criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of the conditional offer include compliance with or the demonstrated ability to comply with company policies prohibiting theft, harassment, safety, violence in the workplace, business conduct, or conflicts of interest.

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