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Call Associate Jobs (NOW HIRING)

Will Call Assoc

Walnut Creek, CA · On-site

$20 - $22/hr

Will-Call Associate Position In Walnut Creek, Ca Spectra360 has a temp-to-hire opportunity to work as a Will-Call position for one of our trusted clients! This is an incredible opportunity to grow ...

New

Warehouse/Will Call Associate

Indianapolis, IN · On-site

$15.25 - $18.25/hr

Warehouse/Will Call associates at Famous Supply are responsible for Warehouse tasks and oversee the Will Call Counter. Our Express Will Call Counter is where customers pick up orders that have been ...

Will Call Associate

Irving, TX · On-site

$15.25 - $18.25/hr

Will Call Associate Sonepar is an independent family-owned group and a world leader in the distribution of electrical equipment, solutions and related services to the trade. In 2024, Sonepar ...

Will Call Associate

Cleveland, OH · On-site

$14.23 - $21.35/hr

This associate runs invoices, collects payment when necessary, and supports Customer Service. RESPONSIBILITIES * Coordinate customer will call (generating and coordinating pick-ups). * Provide ...

Will Call Associate

Denver, CO · On-site

$21.20 - $31.78/hr

The Will Call Associate is responsible for general duties in support of the OpCo (operating company) operations and works in collaboration with SBS (Sysco Business Services) to assist in resolving ...

Support customer pickups and returns in our Will Call area * Help ensure orders are accurate, complete, and ready on time * Work across multiple departments depending on daily needs * Maintain a ...

Will Call Associate

Irving, TX · On-site

$15.25 - $18.25/hr

Will Call Associate Req ID: 49869 Date: Aug 3, 2026 Location: Irving, TX, US, 75038 Company: Sonepar Brand: Crawford Who are we? Sonepar is anindependent family-owned group and a world leader in the ...

Will Call Associate

Cleveland, OH · On-site

$14.23 - $21.35/hr

This associate runs invoices, collects payment when necessary, and supports Customer Service. RESPONSIBILITIES * Coordinate customer will call (generating and coordinating pick-ups). * Provide ...

Counter/Will Call Associate

Fremont, OH · On-site

$15.50 - $19.25/hr

Counter Sales & Will Call Associates at Famous Supply provide superior customer service in person and over the phone, the Famous Way. In this role, you help contractor customers quickly get the ...

Will Call Associate

Roseville, CA · On-site

$16 - $18/hr

WILL CALL The work is typically very physical and demanding, both from strength requirements and the stamina required. Will help customers load and unload vehicles. Will also help maintain inventory.

Will Call Associate

Roseville, CA · On-site

$16 - $18/hr

WILL CALL The work is typically very physical and demanding, both from strength requirements and the stamina required. Will help customers load and unload vehicles. Will also help maintain inventory.

Counter Sales & Will Call Associates at Famous Supply provide superior customer service in person and over the phone, the Famous Way. In this role, you help contractor customers quickly get the ...

Will Call Associate

Irving, TX · On-site

$14.75 - $17.75/hr

Who are we? Sonepar is an independent family-owned group and a world leader in the distribution of electrical equipment, solutions and related services to the trade . In 2024, Sonepar generated a ...

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Call Associate information

See salary details

$9

$19

$31

How much do call associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for call associate in the United States is $19.01, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $20.19 per hour, depending on experience, location, and employer.

What is a call associate?

Call Associates are professionals who handle inbound or outbound calls on behalf of a company, assisting customers with inquiries, complaints, or support needs. They are often the first point of contact between customers and a business, helping to resolve issues, provide information, or process transactions. Call Associates are expected to have strong communication skills, patience, and the ability to manage multiple tasks efficiently. Their role is crucial in maintaining customer satisfaction and representing the company's brand in every interaction.

What is the difference between Call Associate vs Customer Service Representative?

AspectCall AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; often additional certifications
Work EnvironmentCall centers, remote or on-siteCall centers, retail, or office settings
Employer & Industry UsageTelecommunications, finance, retailRetail, banking, tech support
Common Search & Comparison IntentCustomer support, inbound callsCustomer assistance, problem resolution

Both Call Associates and Customer Service Representatives handle customer interactions, but Call Associates typically focus on inbound calls in call centers, while Customer Service Reps may work in various settings including retail and banking. The roles overlap in providing support, but the specific environment and scope can differ.

What are some common challenges faced by call associates and how can they be addressed?

Call Associates often encounter challenges such as handling high call volumes, managing difficult or upset customers, and maintaining accuracy in information delivery. To address these, many organizations provide comprehensive training in customer service skills, time management, and stress reduction techniques. Additionally, Call Associates are encouraged to utilize support from team leads or supervisors and to make use of internal knowledge bases to ensure they provide accurate and timely responses. Developing strong communication skills and resilience is key to thriving in this fast-paced environment.

What are the key skills and qualifications needed to thrive as a call associate?

To thrive as a Call Associate, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is typically required. Patience, problem-solving, and a positive attitude are essential soft skills that distinguish top performers in this role. These competencies ensure effective customer interactions, quick issue resolution, and contribute to overall customer satisfaction and company reputation.

What cities are hiring for Call Associate jobs?

Cities with the most Call Associate job openings:

What are the most commonly searched types of Call jobs?

The most popular types of Call jobs are:

What states have the most Call Associate jobs?

States with the most job openings for Call Associate jobs include:

Will Call Assoc

Spectra360

Walnut Creek, CA • On-site

$20 - $22/hr

Other

Posted 3 days ago

New


Job description

Will-Call Associate Position In Walnut Creek, Ca

Spectra360 has a temp-to-hire opportunity to work as a Will-Call position for one of our trusted clients! This is an incredible opportunity to grow with an established company.

Immediate openings, apply today! Pay: $20.00 – $22.00 DOE Shift: 8:30 Am and 7:30 Am Start Time Work Schedule: Monday – Friday (Wednesday's Off) Saturdays Required

Will-Call Associate Responsibilities
  • Accurately process and prepare orders for customer pick-up, verifying the completeness and accuracy of each order.
  • Ensure that all orders meet the expected standards of quality and service before release.
  • Provide outstanding service to will-call customers by warmly greeting them, confirming order details promptly, and professionally addressing any questions or issues.
  • Manage inventory accuracy through periodic audits and adjustments.
  • Keep meticulous records of all will-call transactions, including details of customers, specifics of orders, and confirmation of pickups.
  • Ensure documentation complies with company policies and regulatory requirements.
Requirements
  • Previous experience in the plumbing industry preferred
  • Strong customer service skills – high volume, fast-paced environment
  • Bilingual Spanish strongly preferred
  • Background check and drug screen prior to start date.

Spectra360 is the fastest-growing light industrial and transportation recruitment company working in California, Nevada, Arizona, Washington, and Oregon. We are a supportive company that believes people are our power. We want to work with dedicated, reliable, and fun individuals looking to grow their careers. If this job sounds like a good fit for you, please upload your resume today! Qualified applicants with criminal histories will be considered for employment. We may be required by local, state or federal law or regulation to restrict or prohibit the hiring of individuals with certain specified criminal history for the job position including Department of Transportation, FMCS, client requirements, etc. Additionally, material job duties that criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of the conditional offer include compliance with or the demonstrated ability to comply with company policies prohibiting theft, harassment, safety, violence in the workplace, business conduct, or conflicts of interest.