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Call Associate Jobs (NOW HIRING)

Eckart

Counter Sales/ Will Call Associate

Vincennes, IN · On-site

$13.75 - $17.25/hr

COUNTER SALES / WILL CALL ASSOCIATE Do you enjoy building a rapport with customers and better understanding their needs? Are you sales oriented? If you've answered yes to these questions, then come ...

OPOC.us

Part-Time Outbound Call Associate

Worthington, OH · Remote

$14.50 - $19.25/hr

Your main goal will be to act as an Outbound Call Associate and connect with business owners, C-Level and decision makers to educate them on our services and offerings and set First Meetings and ...

Sonepar

Will Call Associate, San Antonio

San Antonio, TX · On-site

$13 - $18/hr

Will Call Associate Location: About Crawford: If you are looking for a company who is committed to building a relationship with you, who encourages having fun at work, who is powered by difference ...

Sonepar

Will Call Associate, San Antonio

San Antonio, TX · On-site

$13 - $18/hr

Will Call Associate Location: About Crawford: If you are looking for a company who is committed to building a relationship with you, who encourages having fun at work, who is powered by difference ...

Burjline Builders

Call Center associate

Dallas, TX

$35K - $39K/yr

Call Centre Associate STP Ventures Ltd is seeking a dedicated and professional Call Centre Associate to join our dynamic team in Dallas, Texas, United States . As a leading outsourced customer ...

Qureos Inc

Call Center associate

Dallas, TX

$35K - $39K/yr

Call Centre Associate STP Ventures Ltd is seeking a dedicated and professional Call Centre Associate to join our dynamic team in Dallas, Texas, United States. As a leading outsourced customer ...

Same Day Water Heaters

Call Center Associate

Houston, TX · On-site

$16 - $17/hr

Call Center Associate - Join the Same Day Water Heaters Family! Are you looking for more than just a job? At Same Day Water Heaters , you're not just another voice on the phone - you're part of a ...

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How much do call associate jobs pay per hour?

As of May 30, 2026, the average hourly pay for call associate in the United States is $19.01, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $20.19 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Call Associate, and why are they important?

To thrive as a Call Associate, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is typically required. Patience, problem-solving, and a positive attitude are essential soft skills that distinguish top performers in this role. These competencies ensure effective customer interactions, quick issue resolution, and contribute to overall customer satisfaction and company reputation.

What are some common challenges faced by Call Associates and how can they be addressed?

Call Associates often encounter challenges such as handling high call volumes, managing difficult or upset customers, and maintaining accuracy in information delivery. To address these, many organizations provide comprehensive training in customer service skills, time management, and stress reduction techniques. Additionally, Call Associates are encouraged to utilize support from team leads or supervisors and to make use of internal knowledge bases to ensure they provide accurate and timely responses. Developing strong communication skills and resilience is key to thriving in this fast-paced environment.

What are Call Associates?

Call Associates are professionals who handle inbound or outbound calls on behalf of a company, assisting customers with inquiries, complaints, or support needs. They are often the first point of contact between customers and a business, helping to resolve issues, provide information, or process transactions. Call Associates are expected to have strong communication skills, patience, and the ability to manage multiple tasks efficiently. Their role is crucial in maintaining customer satisfaction and representing the company's brand in every interaction.

What does a call center associate do?

A call center associate handles inbound or outbound customer calls to provide support, answer questions, resolve issues, and process transactions. They use communication skills and customer service tools to assist clients efficiently and often work in a team environment with performance metrics to meet service goals.

What is the difference between Call Associate vs Customer Service Representative?

AspectCall AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; often additional certifications
Work EnvironmentCall centers, remote or on-siteCall centers, retail, or office settings
Employer & Industry UsageTelecommunications, finance, retailRetail, banking, tech support
Common Search & Comparison IntentCustomer support, inbound callsCustomer assistance, problem resolution

Both Call Associates and Customer Service Representatives handle customer interactions, but Call Associates typically focus on inbound calls in call centers, while Customer Service Reps may work in various settings including retail and banking. The roles overlap in providing support, but the specific environment and scope can differ.

What cities are hiring for Call Associate jobs? Cities with the most Call Associate job openings:
What are the most commonly searched types of Call jobs? The most popular types of Call jobs are:
What states have the most Call Associate jobs? States with the most job openings for Call Associate jobs include:
Call Associate jobs near you
Counter Sales/ Will Call Associate

Counter Sales/ Will Call Associate

Eckart, LLC

Vincennes, IN

$13.75 - $17.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

COUNTER SALES / WILL CALL ASSOCIATE

Do you enjoy building a rapport with customers and better understanding their needs?
Are you sales oriented?
If youve answered yes to these questions, then come join our team at Eckart LLC!
We are currently in search of a career orientated person to join our Customer Service team on both the plumbing and electrical side. The position operates in a fast paced, dynamic, rewarding environment and will assume responsibility for all counter sales and product returns while providing expertise as a member of the customer service team.
WHY WORK FOR US
  • Medical, Dental, and Vision insurance after 30 days
  • 401K match after one year of service
  • Paid time off
  • Career growth
  • Paid Holidays
  • Company paid life policy
  • All full-time employees receive an employee discount at just 5% over Eckarts cost.
  • Good group of people, low stress environment, family-oriented philosophy.
OUR MISSION
Stock It, Know It, and Stand By It,
OUR VISION
Eckart LLC strives to provide the finest quality products to contractors, facility maintenance departments, and homeowners. Our employees are highly trained and motivated to serve our customers.

DUTIES AND RESPONSIBILITIES
This position may be required to perform additional tasks, responsibilities, or duties as assigned:
  • Work schedule 8am - 5pm, one hour for lunch
  • Offering exceptional customer service at our counter and over the phone
  • Responding to inquiries and processing incoming calls and orders
  • Processing orders in the system
  • Sourcing materials for customers when currently not in stock
  • Consistent training and understanding of current products
  • Developing and maintaining positive customer relationships
  • Handling returns as required
  • Keeping counter and sales area clean
  • Merchandising and showcasing product
  • Picking and packing orders
  • Knowledge of a RF gun
  • Order entry
  • Knowledge of the Eclipse system
SKILLS AND COMPETENCIES
  • Exceptional customer service skills
  • Ability to develop long-term relationships and generate referrals from your customers
  • Excellent communication skills
  • Impeccable organizational skills with high attention to detail
  • Time management & multitasking skills to serve several customers at the same time
  • Strong networking skills, outgoing personality
  • Self-motivated; able to function effectively both independently and as a member of a team
  • Proven ability to learn quickly and work effectively in a fast-paced work environment
EXPERIENCE AND EDUCATION
  • Minimum of a high school diploma or equivalent required
  • Post-Secondary courses in Plumbing, Electrical or Heating are considered an asset
  • Knowledge of the Plumbing, Electrical and Heating industry or a background in plumbing products would be considered an asset
  • Preferred sales experience industry
Final candidates will be required to undergo and pass a pre-employment drug screen.