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Assistant Call Jobs (NOW HIRING)

Medical Assistant - Call Center

Sparks, NV · On-site

$18.25 - $23.25/hr

This Medical Assistant opportunity is full-time, offers full benefits and a convenient day shift schedule in our centralized call center. This position is responsible to answer inbound calls and make ...

RT Assistant - Call-Out Work

Tulsa, OK · On-site

$15 - $20/hr

RT Assistant - Call-Out Work Job Locations US-OK-Tulsa ID 2026-20181 Category NDT/NDE Position Type Regular Full-Time Work Schedule Status On-Site Position Summary Acuren is currently recruiting for ...

Medical Assistant - Call Center

Sparks, NV

$18.25 - $23.25/hr

This Medical Assistant opportunity is full-time, offers full benefits and a convenient day shift schedule in our centralized call center. This position is responsible to answer inbound calls and make ...

Medical Assistant - Call Center

Sparks, NV · On-site

$19.14 - $28.72/hr

This Medical Assistant opportunity is full-time, offers full benefits and a convenient day shift schedule in our centralized call center. This position is responsible to answer inbound calls and make ...

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Assistant Call information

What are Assistant Call jobs?

Assistant Call jobs typically involve supporting a call center or customer service team by handling incoming or outgoing calls, responding to customer inquiries, and ensuring that issues are resolved efficiently. People in these roles may also assist with data entry, scheduling, and providing information about products or services. Assistant Call professionals are expected to communicate clearly, manage multiple tasks at once, and maintain a positive attitude to deliver excellent customer service. These positions are vital in many industries, including retail, healthcare, and finance, where customer interaction is essential.

What is the difference between Assistant Call vs Customer Service Representative?

AspectAssistant CallCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma; often additional certifications
Work EnvironmentCall centers, office settingsCall centers, retail, corporate offices
Employer & Industry UsageCustomer support, telecommunication companiesRetail, banking, tech companies
Common Search & ComparisonYesYes

Assistant Call roles typically focus on handling inbound or outbound calls with basic customer support, often requiring minimal certifications. Customer Service Representatives may have broader responsibilities, including problem-solving and account management, and sometimes require additional certifications. Both roles are common in call centers and customer support industries, but Assistant Call positions are generally entry-level and more focused on call handling.

What are the key skills and qualifications needed to thrive as an Assistant Call Center Representative, and why are they important?

To thrive as an Assistant Call Center Representative, you need strong communication skills, problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and phone systems is important, and some employers may require training in specific platforms. Patience, active listening, and a positive attitude help you effectively address customer concerns and collaborate with team members. These skills are crucial for delivering excellent customer service, maintaining client satisfaction, and supporting overall call center efficiency.

What are the typical daily responsibilities of an Assistant Call professional in a call center environment?

As an Assistant Call professional, your daily responsibilities often include supporting call center agents by managing call queues, assisting with customer inquiries, updating records in the system, and escalating complex issues to supervisors when necessary. You may also be tasked with monitoring call quality, preparing reports on call metrics, and helping new team members with onboarding or training. Collaboration with other assistants, agents, and supervisors is common to ensure efficient operations and high customer satisfaction.
What cities are hiring for Assistant Call jobs? Cities with the most Assistant Call job openings:
What are the most commonly searched types of Call jobs? The most popular types of Call jobs are:
What states have the most Assistant Call jobs? States with the most job openings for Assistant Call jobs include:
Medical Assistant - Call Center

Medical Assistant - Call Center

HCA Healthcare

Cibolo, TX

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago


HCA Healthcare rating

6.5

Company rating: 6.5 out of 10

Based on 2,202 frontline employees who took The Breakroom Quiz

595th of 873 rated healthcare providers


Job description

Do you have the career opportunities as a(an) Medical Assistant - Call Center you want with your current employer? We have an exciting opportunity for you to join HCA Healthcare which is part of the nation's leading provider of healthcare services, HCA Healthcare.

Job Summary and Qualifications

Full time (Monday - Friday, days), no nights, no on call, no weekends, no holidays 


Seeking a Medical Assistant for our practice who provides clinical expertise to ensure all patients receive high quality, efficient care. We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply now. 


What you will do in this role: 


  • You will prepare patients for examination and treatment by taking patient histories and vital signs  
  • You will prepare exam and treatment rooms with the necessary instruments for your patients including preparation and maintenance of supplies and equipment for treatments, including sterilization  
  • You will give injections and assist with lab testing and phlebotomy  
  • You will assist physicians in preparing for minor surgeries and physicals  
  • You will answer telephone calls to the practice and screens for referral 

What Qualifications you will need: 


EXPERIENCE: 


  • One year of Medical Assisting or other direct clinical patient care experience in a healthcare setting. 
  • High School Diploma or GED Required  

CERTIFICATION/LICENSE: 3 ways to qualify: 


  1. Medical Assistant Certification-required. Acceptable certifications are RMA, CCMA, CMA, NCMA, NRCMA certification, or ABR-OE credentials is acceptable OR 
  2. Medical Assistants who recently graduated (within the last 12 months) from a Medical Assisting training program must obtain Medical Assistant certification within 60 days of employment. OR  
  3. Candidates/incumbents with one year of Medical Assistant work experience who do not possess Medical Assistant Certification must obtain Medical Assistant Certification within one year of hire date.  

Benefits

HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

  • Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
  • Wellbeing support, including free counseling and referral services
  • Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
  • Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
  • Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
  • Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Supporting HCA Healthcare's 186 hospitals and 2,400+ sites of care, Physician Services plays a crucial role as the main entry point for patients looking for high-quality healthcare within the HCA Healthcare system. With a focus on meeting the needs of our patients at all access points, Physician Services is dedicated to implementing innovative, physician-driven, value-added solutions to assist physicians in providing high-quality, patient-centered care, aligning with our mission to care for and enhance human life.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times.  In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Medical Assistant - Call Center opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


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