ZipRecruiter

Log In

1

Assistant Call Jobs in Nevada (NOW HIRING)

Aston Carter

HR Assistant (Call Center)

Las Vegas, NV · On-site

$21/hr

MUST HAVE STRONG CALL CENTER EXPERIENCE! WILL BE ASSIGNED A SCHEDULE AFTER OFFER! WILL BE ASSIGNED ... Description A MHLS HR Assistant takes ownership of employee contacts ensuring that each case is ...

Golden Nugget

Call Center Manager

Laughlin, NV · On-site

The Call Center Manager will supervise all aspects of department and agent's performance, development and coaching as they assist guests that contact the call center. Responsibilities * Builds and ...

dtlvgroup

CHG - Call Center - Agent

Las Vegas, NV · On-site

$14.25 - $18.75/hr

Call Center Agent Company: Circa Hospitality Group Location: 302 Building Reports To: Call Center ... Answer incoming calls and assist with hotel reservations, guest inquiries, and general information.

dtlvgroup

CHG - Call Center - Agent

Las Vegas, NV

$14.25 - $18.75/hr

Call Center Agent Company: Circa Hospitality Group Location: 302 Building Reports To: Call Center ... Answer incoming calls and assist with hotel reservations, guest inquiries, and general information.

Circa Resort & Casino

CHG - Call Center - Agent

Las Vegas, NV · On-site

$14.25 - $18.75/hr

Call Center Agent Company: Circa Hospitality Group Location: 302 Building Reports To: Call Center ... Answer incoming calls and assist with hotel reservations, guest inquiries, and general information.

Circa Resort & Casino

CHG - Call Center - Agent

Las Vegas, NV · On-site

$14.50 - $19/hr

Call Center Agent Company: Circa Hospitality Group Location: 302 Building Reports To: Call Center ... Answer incoming calls and assist with hotel reservations, guest inquiries, and general information.

Circa Las Vegas

CHG - Call Center - Agent

Las Vegas, NV · On-site

$14.50 - $19/hr

Call Center Agent As a Call Center Agent, you will serve as the first point of contact for guests ... Answer incoming calls and assist with hotel reservations, guest inquiries, and general information.

Meruelo Group

Call Center Supervisor

Reno, NV · On-site

Participate in special project activities and support teams by providing ad hoc information and reports. Assist the Revenue Management and Call Center team with tasks and projects as needed. Assist ...

next page

Showing results 1-20

All JobsCall JobsAssistant Call JobsAssistant Call Jobs in Nevada

Assistant Call information

What is an assistant call?

Assistant Call jobs typically involve supporting a call center or customer service team by handling incoming or outgoing calls, responding to customer inquiries, and ensuring that issues are resolved efficiently. People in these roles may also assist with data entry, scheduling, and providing information about products or services. Assistant Call professionals are expected to communicate clearly, manage multiple tasks at once, and maintain a positive attitude to deliver excellent customer service. These positions are vital in many industries, including retail, healthcare, and finance, where customer interaction is essential.

What does an assistant call do?

As an Assistant Call professional, your daily responsibilities often include supporting call center agents by managing call queues, assisting with customer inquiries, updating records in the system, and escalating complex issues to supervisors when necessary. You may also be tasked with monitoring call quality, preparing reports on call metrics, and helping new team members with onboarding or training. Collaboration with other assistants, agents, and supervisors is common to ensure efficient operations and high customer satisfaction.

What are the key skills and qualifications needed to thrive as an assistant call?

To thrive as an Assistant Call Center Representative, you need strong communication skills, problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and phone systems is important, and some employers may require training in specific platforms. Patience, active listening, and a positive attitude help you effectively address customer concerns and collaborate with team members. These skills are crucial for delivering excellent customer service, maintaining client satisfaction, and supporting overall call center efficiency.

What is the difference between Assistant Call vs Customer Service Representative?

AspectAssistant CallCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma; often additional certifications
Work EnvironmentCall centers, office settingsCall centers, retail, corporate offices
Employer & Industry UsageCustomer support, telecommunication companiesRetail, banking, tech companies
Common Search & ComparisonYesYes

Assistant Call roles typically focus on handling inbound or outbound calls with basic customer support, often requiring minimal certifications. Customer Service Representatives may have broader responsibilities, including problem-solving and account management, and sometimes require additional certifications. Both roles are common in call centers and customer support industries, but Assistant Call positions are generally entry-level and more focused on call handling.

What are the most commonly searched types of Call jobs in Nevada?

The most popular types of Call jobs in Nevada are:

What cities in Nevada are hiring for Assistant Call jobs?

Cities in Nevada with the most Assistant Call job openings:

Assistant Call jobs near you

Medical Assistant Call Center

UnitedHealth Group

Henderson, NV • On-site

$16 - $29/hr

Full-time

Retirement

Posted 3 days ago

New

UnitedHealth Group rating

7.6

Company rating: 7.6 out of 10

Based on 146 frontline employees who took The Breakroom Quiz

189th of 887 rated healthcare providers

Job description

$4,000 Sign-On Bonus for External Candidates
For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together.
The Call Center MA u nder the direction of the department lead or Supervisor, works cooperatively with all members of the team. Provides quality patient care utilizing customer services skills, excellent telephone/communication etiquette and clinical skills to assist patients with their medical requests/concerns.
Primary Responsibilities:
  • Compliance with customer service standards
  • Assist patients with medication reviews, medication refills, lab results and lab orders per SMA protocol
  • Follow standard SMA protocols, processes and policies to include by not limited to the following: Medication refill, Lab orders, Preventative Services and Disease/Condition Case Management
  • Reviews patient's chart (in EMR) to ensure Core measures are being addressed and met per SMA protocol
  • Documents all calls and actions taken according to department protocol (6 R's - Right MRN, Right Patient, Right Provider, Right Location, Right reason and Right appointment)
  • Ability to direct written messages (tasks) to the clinic staff to resolve patient issue prior to Primary Care appointment
  • Compliance requirements such as CPR certification, lab license, U-Lean courses as assigned and annual competencies
  • Other duties as assigned

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
  • High school graduate or GED
  • Completion of a Medical Assistant program, or relevant experience
  • Current CPR and / or BLS certification or ability to obtain certification within 30 days of hire
  • Ability to demonstrate knowledge of job functions
  • Computer skills, window based applications, organization skills and ability to multi-task
  • Excellent phone etiquette, communication skills (Verbal and written) and customer service skills
  • Proven ability to respond appropriately to patient questions regarding tests, treatments and can performs complex Medical assistant tasks with in the clinical scope of SMA clinical assistant
  • Access to reliable transportation

Competencies for High Performers
  • Handles an average of 65calls per day - 300 per week
  • Core measures addressed 90-100% of the time
  • Minimum of 10% of calls result in task sent to clinic "one and done"
  • Complete a minimum of 60 tasks per week

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16 - $29 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

What UnitedHealth Group employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply