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Assistant Call Jobs in Nevada (NOW HIRING)

dtlvgroup

CHG - Call Center - Agent

Las Vegas, NV · On-site

$14.25 - $18.75/hr

Call Center Agent Company: Circa Hospitality Group Location: 302 Building Reports To: Call Center ... Answer incoming calls and assist with hotel reservations, guest inquiries, and general information.

dtlvgroup

CHG - Call Center - Agent

Las Vegas, NV · On-site

$14.25 - $18.75/hr

Call Center Agent Company: Circa Hospitality Group Location: 302 Building Reports To: Call Center ... Answer incoming calls and assist with hotel reservations, guest inquiries, and general information.

Circa Las Vegas

CHG - Call Center - Agent

Las Vegas, NV · On-site

$14.50 - $19/hr

Call Center Agent As a Call Center Agent, you will serve as the first point of contact for guests ... Answer incoming calls and assist with hotel reservations, guest inquiries, and general information.

Meruelo Group

Call Center Supervisor

Reno, NV · On-site

Participate in special project activities and support teams by providing ad hoc information and reports. Assist the Revenue Management and Call Center team with tasks and projects as needed. Assist ...

Elwood Staffing

On-Site Specialist (Bilingual)

Las Vegas, NV · On-site

$16.75 - $21.75/hr

If you have held positions similar to Restaurant Server, Administrative Assistant, Call center, Bank Teller or Customer Service Representative then you already have experience with the following:

Virgin Hotels

Call Center Agent - PT

Las Vegas, NV · On-site

$14.50 - $19/hr

The Call Center Agent will be responsible for logging and distributing hotel guests, hotel ... Provide accurate information to appropriate authorities/departments during emergencies * Assist in ...

Virgin Hotels

Call Center Agent - PT

Las Vegas, NV · On-site

$14.50 - $19/hr

The Call Center Agent will be responsible for logging and distributing hotel guests, hotel ... Provide accurate information to appropriate authorities/departments during emergencies * Assist in ...

Virgin Hotels

Call Center Agent - PT

Las Vegas, NV · On-site

$14.50 - $19/hr

The Call Center Agent will be responsible for logging and distributing hotel guests, hotel ... Provide accurate information to appropriate authorities/departments during emergencies * Assist in ...

CT Assist

Locum Tenens CRNA - Anesthesia

Elko, NV · On-site

$250/hr

CT Assist is seeking a CRNA Anesthesia for a locum tenens job in Elko, Nevada. & Requirements ... Weekend call is Friday 3pm to Monday 7am. * Outpatient, Inpatient * Provider must be licensed in ...

Trustmark

Call Center Representative II

Carson City, NV · On-site

$22 - $31.79/hr

... call resolution; documents the customer interaction in the appropriate systems. Key ... Health/dental/vision, life insurance, FSA and HSA, 401(k) plan, Employee Assistant Program, Back-up ...

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Showing results 21-40

All JobsCall JobsAssistant Call JobsAssistant Call Jobs in Nevada

Assistant Call information

What is an assistant call?

Assistant Call jobs typically involve supporting a call center or customer service team by handling incoming or outgoing calls, responding to customer inquiries, and ensuring that issues are resolved efficiently. People in these roles may also assist with data entry, scheduling, and providing information about products or services. Assistant Call professionals are expected to communicate clearly, manage multiple tasks at once, and maintain a positive attitude to deliver excellent customer service. These positions are vital in many industries, including retail, healthcare, and finance, where customer interaction is essential.

What does an assistant call do?

As an Assistant Call professional, your daily responsibilities often include supporting call center agents by managing call queues, assisting with customer inquiries, updating records in the system, and escalating complex issues to supervisors when necessary. You may also be tasked with monitoring call quality, preparing reports on call metrics, and helping new team members with onboarding or training. Collaboration with other assistants, agents, and supervisors is common to ensure efficient operations and high customer satisfaction.

What are the key skills and qualifications needed to thrive as an assistant call?

To thrive as an Assistant Call Center Representative, you need strong communication skills, problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and phone systems is important, and some employers may require training in specific platforms. Patience, active listening, and a positive attitude help you effectively address customer concerns and collaborate with team members. These skills are crucial for delivering excellent customer service, maintaining client satisfaction, and supporting overall call center efficiency.

What is the difference between Assistant Call vs Customer Service Representative?

AspectAssistant CallCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma; often additional certifications
Work EnvironmentCall centers, office settingsCall centers, retail, corporate offices
Employer & Industry UsageCustomer support, telecommunication companiesRetail, banking, tech companies
Common Search & ComparisonYesYes

Assistant Call roles typically focus on handling inbound or outbound calls with basic customer support, often requiring minimal certifications. Customer Service Representatives may have broader responsibilities, including problem-solving and account management, and sometimes require additional certifications. Both roles are common in call centers and customer support industries, but Assistant Call positions are generally entry-level and more focused on call handling.

What are the most commonly searched types of Call jobs in Nevada?

The most popular types of Call jobs in Nevada are:

What cities in Nevada are hiring for Assistant Call jobs?

Cities in Nevada with the most Assistant Call job openings:

Assistant Call jobs near you

CHG - Call Center - Agent

dtlvgroup

Las Vegas, NV • On-site

$14.25 - $18.75/hr

Full-time

Medical, Dental, Vision, PTO

Re-posted 11 days ago

Job description

Job Title: Call Center Agent
Company: Circa Hospitality Group
Location: 302 Building
Reports To: Call Center Manager

POSITION OVERVIEW:

As a Call Center Agent, you will serve as the first point of contact for guests calling Circa Hospitality Group. Your responsibilities include making room reservations, managing inquiries, and routing calls to the appropriate departments. You’ll play a critical role in ensuring smooth communication and delivering outstanding service to guests across all properties.

KEY RESPONSIBILITIES:

  • Answer incoming calls and assist with hotel reservations, guest inquiries, and general information.
  • Act as a central operator by efficiently directing calls to the appropriate departments across all three properties.
  • Maintain up-to-date knowledge of hotel amenities, room types, rates, promotions, and property-specific details.
  • Navigate computer systems and software to access and manage customer data accurately.
  • Ensure a high level of professionalism and accuracy in all guest interactions.
  • Handle escalated or difficult calls with patience, empathy, and professionalism.
  • Perform data entry, and record-keeping as assigned.
  • Adhere to all company policies, procedures, and regulatory standards.
  • Meet and exceed quality assurance goals, productivity benchmarks, and customer satisfaction metrics.
  • Prioritize tasks and manage time effectively in a fast-paced, ever-evolving environment.
  • Stay current with internal updates, changes to procedures, and new promotions.

QUALIFICATIONS:

  • Experience: Previous call center or customer service experience required.
  • Communication Skills: Strong verbal and written communication abilities. Bilingual (English/Spanish) is a plus.
  • Technical Skills: Ability to navigate multiple computer applications and phone systems with ease.
  • Problem-Solving: Strong judgment and perceptiveness with the ability to analyze issues and resolve them quickly and efficiently.
  • Interpersonal Skills: Ability to build rapport with guests and maintain composure under pressure.
  • Organizational Skills: Excellent attention to detail and multitasking abilities.
  • Flexibility: Willingness to work varying shifts, including weekends and holidays, based on business needs.
  • Adaptability: Open to change, coachable, and quick to adjust to new procedures or environments.

BENEFITS:

  • Competitive hourly pay
  • Health, dental, and vision insurance
  • Paid time off
  • Opportunities for growth and advancement
  • Employee discounts at Circa Hospitality Group properties

ABOUT CIRCA HOSPITALITY GROUP:

Circa Hospitality Group is a dynamic and fast-growing company committed to creating exceptional guest experiences across all of our properties. Known for innovation and excellence in hospitality, we are building a centralized Call Center that will serve as the communication hub for all three of our properties. We're looking for professional, proactive, and customer-focused individuals to join our team as Call Center Agents.

DISCLAIMER:


This job description is intended to convey information essential to understanding the scope of the Call Center Agent role. It is not intended to be an exhaustive list of skills, efforts, duties, or responsibilities associated with the position. Management may modify duties and responsibilities as needed to meet the evolving needs of the company.

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