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Assistant Call Jobs (NOW HIRING)

Collins Building Services

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Call Center Coordinator

Jamaica, NY · On-site

$25 - $27/hr

Work directly with the Call Center Supervisor and assist in fielding calls, and assist in training new student service reps * Handle calls from students regarding work service requests * Assist on ...

Tennessee 811

Locate Request Agent

$19/hr

Assistant Call Center Supervisor/Call Center Supervisor Job Type: Full-time, Non-Exempt, Hourly Base Compensation: $19.00/hour Job Summary: The Locate Request Agent (LRA) is a non-exempt, hourly role ...

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All JobsAssistant Call Jobs

Assistant Call information

What are Assistant Call jobs?

Assistant Call jobs typically involve supporting a call center or customer service team by handling incoming or outgoing calls, responding to customer inquiries, and ensuring that issues are resolved efficiently. People in these roles may also assist with data entry, scheduling, and providing information about products or services. Assistant Call professionals are expected to communicate clearly, manage multiple tasks at once, and maintain a positive attitude to deliver excellent customer service. These positions are vital in many industries, including retail, healthcare, and finance, where customer interaction is essential.

What is the difference between Assistant Call vs Customer Service Representative?

AspectAssistant CallCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma; often additional certifications
Work EnvironmentCall centers, office settingsCall centers, retail, corporate offices
Employer & Industry UsageCustomer support, telecommunication companiesRetail, banking, tech companies
Common Search & ComparisonYesYes

Assistant Call roles typically focus on handling inbound or outbound calls with basic customer support, often requiring minimal certifications. Customer Service Representatives may have broader responsibilities, including problem-solving and account management, and sometimes require additional certifications. Both roles are common in call centers and customer support industries, but Assistant Call positions are generally entry-level and more focused on call handling.

What are the key skills and qualifications needed to thrive as an Assistant Call Center Representative, and why are they important?

To thrive as an Assistant Call Center Representative, you need strong communication skills, problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and phone systems is important, and some employers may require training in specific platforms. Patience, active listening, and a positive attitude help you effectively address customer concerns and collaborate with team members. These skills are crucial for delivering excellent customer service, maintaining client satisfaction, and supporting overall call center efficiency.

What are the typical daily responsibilities of an Assistant Call professional in a call center environment?

As an Assistant Call professional, your daily responsibilities often include supporting call center agents by managing call queues, assisting with customer inquiries, updating records in the system, and escalating complex issues to supervisors when necessary. You may also be tasked with monitoring call quality, preparing reports on call metrics, and helping new team members with onboarding or training. Collaboration with other assistants, agents, and supervisors is common to ensure efficient operations and high customer satisfaction.
What cities are hiring for Assistant Call jobs? Cities with the most Assistant Call job openings:
What are the most commonly searched types of Call jobs? The most popular types of Call jobs are:
What states have the most Assistant Call jobs? States with the most job openings for Assistant Call jobs include:
Assistant Call jobs near you
Now Hiring Receptionist/ Administrative Assistant

Now Hiring Receptionist/ Administrative Assistant

Labor One Staffing

Houston, TX • On-site

$15.75 - $19.75/hr

Other

Posted 26 days ago

Job description

Labor One Staffing is NOW HIRING Receptionist/Administrative Assistant!!!

Call Brad Today – (281) 543-5546

Apply in Person

Labor One Staffing

815 Shelia Ln

Channelview, TX 77530

JOB TITLE: Administrative Assistant

SUMMARY: Provides administrative support to Sales Department

DUTIES AND RESPONSIBILITIES:

• Answers and screens telephone calls in a professional and timely manner; takes accurate messages with a high degree of professionalism and courtesy.

• Exercises considerable judgement and discretion in handling requests for appointments and telephone calls.

• Reviews and responds to daily internal/external mail and overnight packages; sends and receives faxes.

• Proactively establishes and maintains highly organized filing system; files correspondence and other records.

• Performs general clerical duties including but not limited to filing, photocopying, faxing, and mailing.

• Performs other related duties as assigned by management.

QUALIFICATIONS:

• Excellent verbal and written communication skills.

• Attendance and punctuality are imperative.

• Professional appearance and demeanor.

• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm. • Acute attention to detail.

• Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow.

• Ability to work independently and as a team member.

Labor One Staffing is an Equal Opportunity Employer

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About Labor One Staffing

Sourced by ZipRecruiter

Labor One specializes in matching skilled craft laborers with marine and industrial services needs throughout Texas, Alabama, Florida, South Carolina, Virginia and California. We ensure our clients receive the right candidates they need, while providing reliable work to our wide network of talent. At Labor One, our mission is to create partnerships between clients and staff within the marine and industrial services fields in order to create greater productivity and satisfaction for both. By utilizing a unique recruitment process, our mission is to create a wide network of vetted and qualified talent from which we can draw in order to create these mutually beneficial relationships. We envision, and are implementing, staffing solutions that deliver skilled, timely, and affordable labor to our clients. We also envision, and are implementing, a recruitment process that prepares job candidates for placement in jobs where their skills and training are useful, valued, and rewarded.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Brownsville, TX, US

Social media

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