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Assistant Call Jobs in Montana (NOW HIRING)

Glacier Bancorp

Call Center Representative

Missoula, MT · On-site

$15.75 - $19.75/hr

Answer calls using multi-line phone system. Assist customers on the phone/chat/in-person by ... Resolve customer service inquiries with on-call resolution or one-call follow-up. Gather ...

New

Glacier Bancorp, Inc.

Call Center Representative

Missoula, MT · On-site

$15.75 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Answer calls using multi-line phone system. Assist customers on the phone/chat/in-person by ... Resolve customer service inquiries with on-call resolution or one-call follow-up. Gather ...

New

Wachter

Call Center Representative

Laurel, MT · On-site

$16 - $18/hr

Wachter is accepting applications for a Staff Safe Agent to join our growing, fast-paced call ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

CT Assist

CT Surgery PA, Locums

Billings, MT · On-site

$115 - $135/hr

Cardiothoracic Surgery Physician Assistant * Full-time Locums * CVOR + CVICU * Start: As soon as credentialed * Duration: 6+ months * Shifts: 4 x 10hr shifts * Rotating Night and Weekend Call

CT Assist

CT Surgery NP, Locums

Billings, MT · On-site

$115 - $135/hr

... Call * Candidate must be licensed in Montana * EMR: Cerner * Location: Montana * Competitive compensation ($115-$135/Hour) and benefits packages * Certified by The Joint Commission CT Assist is an ...

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Assistant Call information

What is an assistant call?

Assistant Call jobs typically involve supporting a call center or customer service team by handling incoming or outgoing calls, responding to customer inquiries, and ensuring that issues are resolved efficiently. People in these roles may also assist with data entry, scheduling, and providing information about products or services. Assistant Call professionals are expected to communicate clearly, manage multiple tasks at once, and maintain a positive attitude to deliver excellent customer service. These positions are vital in many industries, including retail, healthcare, and finance, where customer interaction is essential.

What is the difference between Assistant Call vs Customer Service Representative?

AspectAssistant CallCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma; often additional certifications
Work EnvironmentCall centers, office settingsCall centers, retail, corporate offices
Employer & Industry UsageCustomer support, telecommunication companiesRetail, banking, tech companies
Common Search & ComparisonYesYes

Assistant Call roles typically focus on handling inbound or outbound calls with basic customer support, often requiring minimal certifications. Customer Service Representatives may have broader responsibilities, including problem-solving and account management, and sometimes require additional certifications. Both roles are common in call centers and customer support industries, but Assistant Call positions are generally entry-level and more focused on call handling.

What are the key skills and qualifications needed to thrive as an assistant call?

To thrive as an Assistant Call Center Representative, you need strong communication skills, problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and phone systems is important, and some employers may require training in specific platforms. Patience, active listening, and a positive attitude help you effectively address customer concerns and collaborate with team members. These skills are crucial for delivering excellent customer service, maintaining client satisfaction, and supporting overall call center efficiency.

What does an assistant call do?

As an Assistant Call professional, your daily responsibilities often include supporting call center agents by managing call queues, assisting with customer inquiries, updating records in the system, and escalating complex issues to supervisors when necessary. You may also be tasked with monitoring call quality, preparing reports on call metrics, and helping new team members with onboarding or training. Collaboration with other assistants, agents, and supervisors is common to ensure efficient operations and high customer satisfaction.
Assistant Call jobs near you

Surgery - General Physician Assistant

CT Assist

Billings, MT • On-site

$115 - $135/hr

Full-time

Posted 7 days ago

Job description

Looking for your next locums assignment? We'd love to hear from you. We are committed to helping you find the assignment that best fits your skills and lifestyle.
  • Cardiothoracic Surgery Physician Assistant
  • Full-time Locums
  • CVOR + CVICU
  • Start: As soon as credentialed
  • Duration: 6+ months
  • Shifts: 4 x 10hr shifts
  • Rotating Night and Weekend Call
  • Candidate must be licensed in Montana
  • EMR: Cerner
  • Location: Montana
  • Competitive compensation ($115-$135/Hour) and benefits packages
  • Certified by The Joint Commission

CT Assist is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, national origin, veteran status, age, disability, medical conditions, genetics, or any other status protected by the laws or regulations in every location in which CT Assist conducts business.

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