ZipRecruiter

Log In

1

Assistant Call Jobs in Kentucky (NOW HIRING)

Malone

Call Center Representative

Jeffersontown, KY · On-site

$19/hr

  • Retirement

Inbound Call Center Representative Highlights: * Pay: $19.00 per hour * Employment Type: Project ... Provide accurate information and assist customers with inquiries * Deliver exceptional customer ...

The Curare Group, Inc

Minimal Call

Paducah, KY · On-site

  • Retirement

  • PTO

Surgical schedule Flexible schedule. Minimal Call Ratio. WRVU production incentives. Loan ... EPIC (Gold Star 9), DAX AI assistant. Easy access to Nashville, St. Louis, and Louisville. Low cost ...

Whitaker Bank

CALL CENTER REPRESENTATIVE

Lexington, KY · On-site

$14 - $17.50/hr

Supervisory Responsibility The position of a Call Center Representative is not responsible for the supervision of any employee(s), however the incumbent required to assist in the cross-training of ...

PetWow

Veterinary Call Center Representative

Lakeside Park, KY

$16 - $17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are seeking a customer-focused and dependable Call Center Representative to welcome to our team ... Team members assist with scheduling, answering questions, resolving concerns, and helping guide ...

Pet Wow

Veterinary Call Center Representative

Lakeside Park, KY · On-site

$16 - $17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Team members assist with scheduling, answering questions, resolving concerns, and helping guide ... every call · Make clients feel heard, supported, and cared for · Stay organized while handling ...

PetWow

Veterinary Call Center Representative

Lakeside Park, KY · On-site

$16 - $17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Team members assist with scheduling, answering questions, resolving concerns, and helping guide ... every call · Make clients feel heard, supported, and cared for · Stay organized while handling ...

Forcht Bank

Call Center Banker

Somerset, KY · On-site

$14.05 - $21.07/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Summary The Call Center Banker is responsible for providing efficient, professional, and quality ... Provide VIP service to all customers and staff. * Assist customers with financial transactions.

Forcht Bank

Call Center Banker

Somerset, KY · On-site

$29K - $43K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Summary The Call Center Banker is responsible for providing efficient, professional, and quality ... Provide VIP service to all customers and staff. * Assist customers with financial transactions.

Serco

Call Center Rep - Temporary

Louisville, KY · On-site

$15 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Assistant Project Management, supervisory and team lead roles. As well as experience in benefits ... As a Call Center Representative, you can expect to: * Receive inbound participant phone calls and ...

next page

Showing results 1-20

All JobsCall JobsAssistant Call JobsAssistant Call Jobs in Kentucky

Assistant Call information

What is an assistant call?

Assistant Call jobs typically involve supporting a call center or customer service team by handling incoming or outgoing calls, responding to customer inquiries, and ensuring that issues are resolved efficiently. People in these roles may also assist with data entry, scheduling, and providing information about products or services. Assistant Call professionals are expected to communicate clearly, manage multiple tasks at once, and maintain a positive attitude to deliver excellent customer service. These positions are vital in many industries, including retail, healthcare, and finance, where customer interaction is essential.

What does an assistant call do?

As an Assistant Call professional, your daily responsibilities often include supporting call center agents by managing call queues, assisting with customer inquiries, updating records in the system, and escalating complex issues to supervisors when necessary. You may also be tasked with monitoring call quality, preparing reports on call metrics, and helping new team members with onboarding or training. Collaboration with other assistants, agents, and supervisors is common to ensure efficient operations and high customer satisfaction.

What are the key skills and qualifications needed to thrive as an assistant call?

To thrive as an Assistant Call Center Representative, you need strong communication skills, problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and phone systems is important, and some employers may require training in specific platforms. Patience, active listening, and a positive attitude help you effectively address customer concerns and collaborate with team members. These skills are crucial for delivering excellent customer service, maintaining client satisfaction, and supporting overall call center efficiency.

What is the difference between Assistant Call vs Customer Service Representative?

AspectAssistant CallCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma; often additional certifications
Work EnvironmentCall centers, office settingsCall centers, retail, corporate offices
Employer & Industry UsageCustomer support, telecommunication companiesRetail, banking, tech companies
Common Search & ComparisonYesYes

Assistant Call roles typically focus on handling inbound or outbound calls with basic customer support, often requiring minimal certifications. Customer Service Representatives may have broader responsibilities, including problem-solving and account management, and sometimes require additional certifications. Both roles are common in call centers and customer support industries, but Assistant Call positions are generally entry-level and more focused on call handling.

What are the most commonly searched types of Call jobs in Kentucky?

The most popular types of Call jobs in Kentucky are:

What cities in Kentucky are hiring for Assistant Call jobs?

Cities in Kentucky with the most Assistant Call job openings:

Assistant Call jobs near you

Call Center Representative

Malone

Jeffersontown, KY • On-site

$19/hr

Other

Retirement

Posted 14 days ago

Job description

To Apply for this Job Click Here
Job ID: 871114
Malone Workforce Solutions is hiring an Inbound Call Center Representative for a client located off Blankenbaker Parkway in Louisville, KY.
Inbound Call Center Representative Highlights:
  • Pay: $19.00 per hour
  • Employment Type: Project-Based (May-January) with potential for long-term employment
  • Schedule: 8 hour shift between the hours of 8:00am-8:30pm, Monday-Friday
  • Location: Louisville, KY (Blankenbaker Parkway area)
  • Hybrid Opportunity -
Inbound Call Center Representative Job Responsibilities:
  • Answer inbound calls regarding retirement and benefits plans
  • Provide accurate information and assist customers with inquiries
  • Deliver exceptional customer service and effective problem resolution
  • Utilize computer systems to document and track customer interactions
  • Maintain professionalism and confidentiality when handling sensitive information
Inbound Call Center Representative Job Qualifications:
  • Must be willing to submit to background check and employment verification
  • Previous customer service experience preferred but not required
  • Previous call center experience preferred but not required

2000050
To Apply for this Job Click Here
No tags.

Apply