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Assistant Call Jobs in Kentucky (NOW HIRING)

Baptist Health

Nursing Assistant

Lexington, KY · On-site

$7.25/hr

Respond promptly to patient/family needs and call lights * Maintain patient safety, dignity, and privacy * Assist with admissions, discharges, and transitions of care * Participate in unit tasks ...

CT Assist

Orthopedic Surgeon, Locums

Harlan, KY · On-site

Shifts: Weekdays + Call * Inpatient, Outpatient * Provider must be licensed in Kentucky at the time of joining. * EMR: MediTech * Location: Kentucky KEYWORDS: Orthopedic Surgeon, Orthopaedic ...

CT Assist

Orthopedic Surgeon, Locums

Harlan, KY · On-site

Shifts: Weekdays + Call * Inpatient, Outpatient * Provider must be licensed in Kentucky at the time of joining. * EMR: MediTech * Location: Kentucky KEYWORDS: Orthopedic Surgeon, Orthopaedic ...

CT Assist

Orthopedic Surgeon, Per Diem

Paducah, KY · On-site

Shifts: 24hr call 7a-7a * Inpatient * Must have experience in general surgical and non-surgical orthopedic procedures, hip/knee replacement procedures, arthroscopy, and hip/knee repair or revision ...

New

CT Assist

Orthopedic Surgeon, Per Diem

Paducah, KY · On-site

Shifts: 24hr call 7a-7a * Inpatient * Must have experience in general surgical and non-surgical orthopedic procedures, hip/knee replacement procedures, arthroscopy, and hip/knee repair or revision ...

New

Atlas Search Health Solutions

$280 - $315/hr

Cardiothoracic Surgery Physician Assistant (PA) Location: Louisville, KY Position Type: Full-Time ... Call Back Rate: $210-$230 * W2 and 1099 options available * Additional travel reimbursements ...

CT Assist

Orthopedic Surgeon, Per Diem

Paducah, KY · On-site

Shifts: 24hr call 7a-7a * Inpatient * Must have experience in general surgical and non-surgical orthopedic procedures, hip/knee replacement procedures, arthroscopy, and hip/knee repair or revision ...

New

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Assistant Call information

What is an assistant call?

Assistant Call jobs typically involve supporting a call center or customer service team by handling incoming or outgoing calls, responding to customer inquiries, and ensuring that issues are resolved efficiently. People in these roles may also assist with data entry, scheduling, and providing information about products or services. Assistant Call professionals are expected to communicate clearly, manage multiple tasks at once, and maintain a positive attitude to deliver excellent customer service. These positions are vital in many industries, including retail, healthcare, and finance, where customer interaction is essential.

What is the difference between Assistant Call vs Customer Service Representative?

AspectAssistant CallCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma; often additional certifications
Work EnvironmentCall centers, office settingsCall centers, retail, corporate offices
Employer & Industry UsageCustomer support, telecommunication companiesRetail, banking, tech companies
Common Search & ComparisonYesYes

Assistant Call roles typically focus on handling inbound or outbound calls with basic customer support, often requiring minimal certifications. Customer Service Representatives may have broader responsibilities, including problem-solving and account management, and sometimes require additional certifications. Both roles are common in call centers and customer support industries, but Assistant Call positions are generally entry-level and more focused on call handling.

What are the key skills and qualifications needed to thrive as an assistant call?

To thrive as an Assistant Call Center Representative, you need strong communication skills, problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and phone systems is important, and some employers may require training in specific platforms. Patience, active listening, and a positive attitude help you effectively address customer concerns and collaborate with team members. These skills are crucial for delivering excellent customer service, maintaining client satisfaction, and supporting overall call center efficiency.

What does an assistant call do?

As an Assistant Call professional, your daily responsibilities often include supporting call center agents by managing call queues, assisting with customer inquiries, updating records in the system, and escalating complex issues to supervisors when necessary. You may also be tasked with monitoring call quality, preparing reports on call metrics, and helping new team members with onboarding or training. Collaboration with other assistants, agents, and supervisors is common to ensure efficient operations and high customer satisfaction.

What are the most commonly searched types of Call jobs in Kentucky?

The most popular types of Call jobs in Kentucky are:

What cities in Kentucky are hiring for Assistant Call jobs?

Cities in Kentucky with the most Assistant Call job openings:

Assistant Call jobs near you

Certified Nurse Assistant CNA SRNA Required

Madison Health and Rehabilitation

Richmond, KY • On-site

$16.50 - $24.50/hr

Full-time

Retirement, PTO

Re-posted 11 days ago

Job description

) Certified Nurse Assistant (CNA) / State Registered Nurse Assistant (SRNA) in Richmond, KY
Pay in Lieu of Benefits Package, Weekend Warrior Package
Same day pay available
Come work with US!
Madison Health & Rehabilitation Offers:
Growth opportunities
Family oriented and fun workplace
Ultimately, more longevity
A Rewarding Experience: It is empowering to take pride in the work you do and aim to promote positive and proactive relationships with co-workers and residents.
Job Summary: Ensures that resident's personal care needs are being met in accordance with Residents' wishes and Care Plan Objectives.
Job Type: Full time position
Schedule: 3 Weekday shifts 7am-7pm. Every other weekend.
Great benefits!
  • Differential programs
    • Shift Differential
    • Weekday and Weekend Differential
    • Weekend Warrior
  • PTO Accrual
  • Flexible Schedules
  • Tuition Reimbursement
  • Competitive pay
  • Overtime available
  • 401K available after first year
  • Various choices of Insurance plans!

Responsibilities:
• Answers signal lights, bells, or intercom system to determine residents' needs and ensures call lights are within reach of resident.
• Ensures that residents' who are unable to call for help are checked frequently.
• Gives direct resident care such as bathing, dressing, and grooming of residents.
• Explains procedures to residents.
• Assists residents as necessary in their activities of daily living.
  • Additional duties as assigned.

Qualifications & Educations:
• Successful completion of State Approved Nursing Assistant Training and Competency Evaluation Program.
• Prior experience as LTC nursing assistant preferred; or equivalent combination of education and experience.
• Good standing in the state registry is required.
We Value Our Staff
We are committed to ensure fair and equal treatment for everyone we employ and are a proud Equal Opportunity Employer.
Free Employee Assistance Program for all employees
CNA CNA CNA CNA CNA CNA certified nursing assistant

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