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Assistant Call Jobs in Utah (NOW HIRING)

Platinum Dental

Call Center Representative

American Fork, UT · On-site

$15 - $18/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Job Type Full-time, Part-time Description Join Platinum Dental as a Call Center Representative ... Answer incoming calls and assist patients with their concerns. * Efficient Navigation: Navigate ...

Renewal by Andersen

Call Center Team Lead

Salt Lake City, UT · On-site

$20 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... -Assist in entering, collecting, and analyzing call center data. -Assist in training and onboarding. -Collaborate with the Inside Sales Center Manager to efficiently manage all essential ...

Andersen

Call Center Team Lead

Salt Lake City, UT · On-site

$20 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... -Assist in entering, collecting, and analyzing call center data. -Assist in training and onboarding. -Collaborate with the Inside Sales Center Manager to efficiently manage all essential ...

eBridge Business Solutions

On-Site Specialist (Bilingual)

Layton, UT · On-site

$15.50 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

If you have held positions similar to Restaurant Server, Administrative Assistant, Call center, Bank Teller or Customer Service Representative then you already have experience with the following:

Elwood Staffing

On-Site Specialist (Bilingual)

Layton, UT · On-site

$15.50 - $20/hr

  • Dental

  • Vision

  • Life

If you have held positions similar to Restaurant Server, Administrative Assistant, Call center, Bank Teller or Customer Service Representative then you already have experience with the following:

redrockfulfillment

Call Center Agent

Saint George, UT · On-site

$13.25 - $17.50/hr

We require one-to-two years of experience as an office receptionist or assistant for this position, and either a High School diploma or G.E.D. Compensation is to be determined at the time of hire ...

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All JobsCall JobsAssistant Call JobsAssistant Call Jobs in Utah

Assistant Call information

What is an assistant call?

Assistant Call jobs typically involve supporting a call center or customer service team by handling incoming or outgoing calls, responding to customer inquiries, and ensuring that issues are resolved efficiently. People in these roles may also assist with data entry, scheduling, and providing information about products or services. Assistant Call professionals are expected to communicate clearly, manage multiple tasks at once, and maintain a positive attitude to deliver excellent customer service. These positions are vital in many industries, including retail, healthcare, and finance, where customer interaction is essential.

What is the difference between Assistant Call vs Customer Service Representative?

AspectAssistant CallCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma; often additional certifications
Work EnvironmentCall centers, office settingsCall centers, retail, corporate offices
Employer & Industry UsageCustomer support, telecommunication companiesRetail, banking, tech companies
Common Search & ComparisonYesYes

Assistant Call roles typically focus on handling inbound or outbound calls with basic customer support, often requiring minimal certifications. Customer Service Representatives may have broader responsibilities, including problem-solving and account management, and sometimes require additional certifications. Both roles are common in call centers and customer support industries, but Assistant Call positions are generally entry-level and more focused on call handling.

What are the key skills and qualifications needed to thrive as an assistant call?

To thrive as an Assistant Call Center Representative, you need strong communication skills, problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and phone systems is important, and some employers may require training in specific platforms. Patience, active listening, and a positive attitude help you effectively address customer concerns and collaborate with team members. These skills are crucial for delivering excellent customer service, maintaining client satisfaction, and supporting overall call center efficiency.

What does an assistant call do?

As an Assistant Call professional, your daily responsibilities often include supporting call center agents by managing call queues, assisting with customer inquiries, updating records in the system, and escalating complex issues to supervisors when necessary. You may also be tasked with monitoring call quality, preparing reports on call metrics, and helping new team members with onboarding or training. Collaboration with other assistants, agents, and supervisors is common to ensure efficient operations and high customer satisfaction.

What are the most commonly searched types of Call jobs in Utah?

The most popular types of Call jobs in Utah are:

What cities in Utah are hiring for Assistant Call jobs?

Cities in Utah with the most Assistant Call job openings:

Assistant Call jobs near you

Call Center Representative

Platinum Dental

American Fork, UT • On-site

$15 - $18/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago

Job description

Job Type
Full-time, Part-time
Description
Join Platinum Dental as a Call Center Representative - Your Path to a Rewarding Career!
Why You'll Love Working with Us:
  • Comprehensive Health Insurance: Medical, Dental, and Vision coverage (available for full-time employees, over 30 hours per week).
  • 401K Plan: Secure your financial future.
  • Paid Time Off: Achieve work-life balance with PTO.
  • Paid Holidays: Enjoy paid holidays throughout the year.
  • Monthly Performance Bonuses: Rewarding your dedication and success.

Compensation:
$15-$18 per hour
About the Role:
Schedule: Flexible schedule options including weekends.
Platinum Dental is seeking a Call Center Representatives to join our growing team! You will answer phone calls for various office locations, help patients with concerns, and schedule their 6-month hygiene appointments.
Why Join Platinum Dental?
Platinum Dental is rapidly expanding, adding new locations and hiring new doctors, creating a need for many new team members. We believe in having a team that truly loves to serve their patients. Our patients are the driving force, and we strive for teamwork and clinical excellence to ensure an exceptional experience for them. If you thrive in a dynamic and evolving environment, and are driven by goals, we want you on our team.
At Platinum Dental, we believe in continuous learning, growth, and evolution. This role offers a great opportunity for those looking to stay long-term and grow within our company. We need dedicated individuals like you to create a strong patient experience.
Ready to Join Our Team?
If you're looking to make a meaningful impact and grow with a supportive team, join Platinum Dental as a Call Center Representative. Your path to a fulfilling and rewarding career starts here.
Apply Now!
Requirements
Key Responsibilities:
  • Appointment Scheduling: Contact and schedule appointments for our patients.
  • Customer Support: Answer incoming calls and assist patients with their concerns.
  • Efficient Navigation: Navigate through multiple computer programs simultaneously.

Skills and Qualifications:
  • Computer Proficiency: Strong foundation in computer navigation skills.
  • Communication Skills: Excellent verbal and written communication skills.
  • Ambition and Self-Motivation: Strong sense of ambition, self-motivation, and self-discipline.
  • Telephone Etiquette: Good telephone etiquette and exceptional customer service skills.
  • Organizational Skills: Exceptional organizational skills.
  • Bilingual: Spanish preferred but not required.

Salary Description
$15-$18 per hour

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