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Assistant Call Jobs in Georgia (NOW HIRING)

AnswerMTI

Call Center Agent

Atlanta, GA · On-site

$16/hr

Atlanta, GA (In-Office)Pay: $16/hr l Hours: Part-Time l Requires 1 weekend day (Sat/Sun) and HolidaysAMTI is hiring Part-Time Call Center Agents to assist callers during critical moments - from ...

MIDTOWN OBGYN

Call Center Representative

Columbus, GA · On-site

$12.75 - $15.75/hr

As a key point of contact, you will assist customers with inquiries, resolve issues, and ensure a ... Follow call center scripts and procedures to deliver consistent service. Requirements:

AnswerMTI

Part-Time Call Center Agent

Atlanta, GA · On-site

$16/hr

Atlanta, GA (In-Office) Pay: $16/hr l Hours: Part-Time l Requires 1 weekend day (Sat/Sun) and Holidays AMTI is hiring Part-Time Call Center Agents to assist callers during critical moments - from ...

Verida Inc

Call Center Trainer - WI

Villa Rica, GA · On-site

Training Support & Administration · Assist with updates to training materials, job aids, and ... a call center, customer service, operations, or related environment. · 1+ year in training ...

Verida, Inc.

Call Center Trainer - WI

Villa Rica, GA · On-site

$52 - $78/hr

Call Center Trainer - WI Admin Support Worker Villa Rica, GA, US 30+ days ago Requisition ID: 2525 ... Training Support & Administration * Assist with updates to training materials, job aids, and ...

NJ Tech

call center representative

Atlanta, GA · On-site

$15.50 - $19.25/hr

Call Center Representative Atlanta, GA Full Time Position Summary: The Service Delivery Consultant ... Position Requirements: * Assist customers with a wide variety of questions via information accessed ...

NJ Tech

call center representative

Atlanta, GA

$15.50 - $19.25/hr

Call Center Representative Atlanta, GA Full Time Position Summary: The Service Delivery Consultant ... Position Requirements: * Assist customers with a wide variety of questions via information accessed ...

Socket.dev

Task Manager (Call Center Manager)

Atlanta, GA · On-site

$87 - $91/hr

Task Manager (Call Center Manager) Location: Atlanta, GA Who We Are: Ipsos is one of the world ... Provide feedback on system enhancements and process improvements * Assist in development of best ...

New

RemX

Be Seen First

Banking Call Center Specialist (Direct Hire)

Alpharetta, GA · On-site

$20/hr

Handle high-volume inbound/outbound calls (100+ calls per day) * Assist customers with banking ... Meet/exceed KPIs including call quality, productivity, and customer satisfaction * Accurately ...

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All JobsCall JobsAssistant Call JobsAssistant Call Jobs in Georgia

Assistant Call information

What is an assistant call?

Assistant Call jobs typically involve supporting a call center or customer service team by handling incoming or outgoing calls, responding to customer inquiries, and ensuring that issues are resolved efficiently. People in these roles may also assist with data entry, scheduling, and providing information about products or services. Assistant Call professionals are expected to communicate clearly, manage multiple tasks at once, and maintain a positive attitude to deliver excellent customer service. These positions are vital in many industries, including retail, healthcare, and finance, where customer interaction is essential.

What does an assistant call do?

As an Assistant Call professional, your daily responsibilities often include supporting call center agents by managing call queues, assisting with customer inquiries, updating records in the system, and escalating complex issues to supervisors when necessary. You may also be tasked with monitoring call quality, preparing reports on call metrics, and helping new team members with onboarding or training. Collaboration with other assistants, agents, and supervisors is common to ensure efficient operations and high customer satisfaction.

What are the key skills and qualifications needed to thrive as an assistant call?

To thrive as an Assistant Call Center Representative, you need strong communication skills, problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and phone systems is important, and some employers may require training in specific platforms. Patience, active listening, and a positive attitude help you effectively address customer concerns and collaborate with team members. These skills are crucial for delivering excellent customer service, maintaining client satisfaction, and supporting overall call center efficiency.

What is the difference between Assistant Call vs Customer Service Representative?

AspectAssistant CallCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma; often additional certifications
Work EnvironmentCall centers, office settingsCall centers, retail, corporate offices
Employer & Industry UsageCustomer support, telecommunication companiesRetail, banking, tech companies
Common Search & ComparisonYesYes

Assistant Call roles typically focus on handling inbound or outbound calls with basic customer support, often requiring minimal certifications. Customer Service Representatives may have broader responsibilities, including problem-solving and account management, and sometimes require additional certifications. Both roles are common in call centers and customer support industries, but Assistant Call positions are generally entry-level and more focused on call handling.

What are the most commonly searched types of Call jobs in Georgia?

The most popular types of Call jobs in Georgia are:

What cities in Georgia are hiring for Assistant Call jobs?

Cities in Georgia with the most Assistant Call job openings:

Assistant Call jobs near you

Call Center Agent

AnswerMTI

Atlanta, GA • On-site

$16/hr

Part-time

Posted 24 days ago

Job description

Part-Time Call Center AgentCompany: AMTI l Location: Atlanta, GA (In-Office)Pay: $16/hr l Hours: Part-Time l Requires 1 weekend day (Sat/Sun) and HolidaysAMTI is hiring Part-Time Call Center Agents to assist callers during critical moments – from medical inquiries to locksmith requests. We handle inbound calls only; no sales or outbound calling required. No experience needed as we provide fully paid, hands-on training. What You'll Do:Handle incoming calls with a warm, helpful attitude.Take accurate messages, transfer calls, and/or relay key information.Use our call processing system to prioritize customer needs efficiently.What We're Looking For:Friendly, upbeat, and professional communication skills.Strong English spelling and grammar.Basic computer proficiency and typing speed of 35+ WPM.Reliable attendance and strong work ethic. AMTI is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.Ready to help others? Apply today!
Job Posted by ApplicantPro