Cisco Support Engineer
Atlanta, GA · On-site
Experience in UNITY, Call manager Unity, voice CUCM, Cisco Unified Call Manager. key: jobs in Atlanta, telecom jobs, wireless jobs, cisco, call manager, network administrator, network support ...
Cisco Support Engineer
Atlanta, GA · On-site
Experience in UNITY, Call manager Unity, voice CUCM, Cisco Unified Call Manager. key: jobs in Atlanta, telecom jobs, wireless jobs, cisco, call manager, network administrator, network support ...
Cisco Support Engineer
Atlanta, GA · On-site
Required : • Experience in UNITY, Call manager Unity, voice CUCM, Cisco Unified Call Manager. Company : Collabera is an end-to-end information technology services and solutions provider helping ...
Cisco Support Engineer
Atlanta, GA · On-site
Required : • Experience in UNITY, Call manager Unity, voice CUCM, Cisco Unified Call Manager. Company : Collabera is an end-to-end information technology services and solutions provider helping ...
Cisco Call Manager d. Cisco Unity Additional Information All your information will be kept confidential according to EEO guidelines.
Cisco Call Manager d. Cisco Unity Additional Information All your information will be kept confidential according to EEO guidelines.
Cisco Call Manager d. Cisco Unity Additional Information All your information will be kept confidential according to EEO guidelines.
Cisco Call Manager d. Cisco Unity Additional Information All your information will be kept confidential according to EEO guidelines.
Call Center We are seeking a highly motivated and experienced Call Center Manager to join our team in Atlanta, GA. The successful candidate will be responsible for managing and leading a team of call ...
Call Center We are seeking a highly motivated and experienced Call Center Manager to join our team in Atlanta, GA. The successful candidate will be responsible for managing and leading a team of call ...
Call Center Manager
Marietta, GA · On-site
$55K - $60K/yr
Nelson Exteriors Call Center Manager "We kindly request you not to call the office, as we are unable to accommodate all inquiries. If your application is shortlisted, we will reach out to you with ...
Quick apply
Call Center Manager
Marietta, GA · On-site
$55K - $60K/yr
Nelson Exteriors Call Center Manager "We kindly request you not to call the office, as we are unable to accommodate all inquiries. If your application is shortlisted, we will reach out to you with ...
Manages and maintains the Call Managers, Gatekeepers and Gateway equipment on all networks. * Installs, maintains, troubleshoots, and fine-tune VoIP phone instruments; and operate and maintain ...
Quick apply
Manages and maintains the Call Managers, Gatekeepers and Gateway equipment on all networks. * Installs, maintains, troubleshoots, and fine-tune VoIP phone instruments; and operate and maintain ...
Call Center Manager
Woodstock, GA · On-site
Position Summary We are looking for an experienced Call Center Manager to lead our customer support operations and help elevate the overall customer experience. This individual will guide and develop ...
Call Center Manager
Woodstock, GA · On-site
Position Summary We are looking for an experienced Call Center Manager to lead our customer support operations and help elevate the overall customer experience. This individual will guide and develop ...
Task Manager (Call Center Manager)
Atlanta, GA · On-site
$87 - $91/hr
Task Manager (Call Center Manager) Location: Atlanta, GA Who We Are: Ipsos is one of the world's largest research companies and currently the only one primarily managed by researchers, ranking as a ...
New
Task Manager (Call Center Manager)
Atlanta, GA · On-site
$87 - $91/hr
Task Manager (Call Center Manager) Location: Atlanta, GA Who We Are: Ipsos is one of the world's largest research companies and currently the only one primarily managed by researchers, ranking as a ...
New
Contact Call Center Manager
Atlanta, GA · On-site
Monitors call volume and related activities on a consistent basis; provides management with periodic reports to facilitate staffing/process decisions. * Facilitates and assists team with key projects ...
Contact Call Center Manager
Atlanta, GA · On-site
Monitors call volume and related activities on a consistent basis; provides management with periodic reports to facilitate staffing/process decisions. * Facilitates and assists team with key projects ...
Call Center Sales Manager
Covington, GA · On-site
The Call Center Sales Manager is a highly strategic individual contributor responsible for improving sales performance within the call center. This role goes beyond training and sales tools. It ...
Call Center Sales Manager
Covington, GA · On-site
The Call Center Sales Manager is a highly strategic individual contributor responsible for improving sales performance within the call center. This role goes beyond training and sales tools. It ...
The Call Center Sales Manager is a highly strategic individual contributor responsible for improving sales performance within the call center. This role goes beyond training and sales tools. It ...
The Call Center Sales Manager is a highly strategic individual contributor responsible for improving sales performance within the call center. This role goes beyond training and sales tools. It ...
Contact Call Center Manager
Atlanta, GA · On-site
Monitors call volume and related activities on a consistent basis; provides management with periodic reports to facilitate staffing/process decisions. * Facilitates and assists team with key projects ...
Contact Call Center Manager
Atlanta, GA · On-site
Monitors call volume and related activities on a consistent basis; provides management with periodic reports to facilitate staffing/process decisions. * Facilitates and assists team with key projects ...
Monitors call volume and related activities on a consistent basis; provides management with periodic reports to facilitate staffing/process decisions. * Facilitates and assists team with key projects ...
Monitors call volume and related activities on a consistent basis; provides management with periodic reports to facilitate staffing/process decisions. * Facilitates and assists team with key projects ...
Contact Call Center Manager
Atlanta, GA · On-site
$55K - $70K/yr
Monitors call volume and related activities on a consistent basis; provides management with periodic reports to facilitate staffing/process decisions. * Facilitates and assists team with key projects ...
Contact Call Center Manager
Atlanta, GA · On-site
$55K - $70K/yr
Monitors call volume and related activities on a consistent basis; provides management with periodic reports to facilitate staffing/process decisions. * Facilitates and assists team with key projects ...
Call Center Operations Manager
Savannah, GA · On-site
$70 - $110/hr
We're seeking dynamic and experienced Call Center Operations Manager to support both commercial and public sector clients. In this role, you'll lead a team of 5-10 supervisors and be directly ...
Call Center Operations Manager
Savannah, GA · On-site
$70 - $110/hr
We're seeking dynamic and experienced Call Center Operations Manager to support both commercial and public sector clients. In this role, you'll lead a team of 5-10 supervisors and be directly ...
We're seeking dynamic and experienced Call Center Operations Manager to support both commercial and public sector clients. In this role, you'll lead a team of 5-10 supervisors and be directly ...
We're seeking dynamic and experienced Call Center Operations Manager to support both commercial and public sector clients. In this role, you'll lead a team of 5-10 supervisors and be directly ...
Call Center Operations Manager
Savannah, GA · On-site
$50K - $60K/yr
We're seeking dynamic and experienced Call Center Operations Manager to support both commercial and public sector clients. In this role, you'll lead a team of 5-10 supervisors and be directly ...
Call Center Operations Manager
Savannah, GA · On-site
$50K - $60K/yr
We're seeking dynamic and experienced Call Center Operations Manager to support both commercial and public sector clients. In this role, you'll lead a team of 5-10 supervisors and be directly ...
Call Center Operations Manager
$50K - $60K/yr
We're seeking dynamic and experienced Call Center Operations Manager to support both commercial and public sector clients. In this role, you'll lead a team of 5-10 supervisors and be directly ...
Quick apply
Call Center Operations Manager
$50K - $60K/yr
We're seeking dynamic and experienced Call Center Operations Manager to support both commercial and public sector clients. In this role, you'll lead a team of 5-10 supervisors and be directly ...
We're seeking dynamic and experienced Call Center Operations Manager to support both commercial and public sector clients. In this role, you'll lead a team of 5-10 supervisors and be directly ...
We're seeking dynamic and experienced Call Center Operations Manager to support both commercial and public sector clients. In this role, you'll lead a team of 5-10 supervisors and be directly ...
Call Manager information
See Georgia salary details
$24.9K - $31K
5% of jobs
$31K - $37.2K
13% of jobs
$39.7K is the 25th percentile. Wages below this are outliers.
$37.2K - $43.3K
16% of jobs
The median wage is $49.3K / yr.
$43.3K - $49.5K
16% of jobs
$49.5K - $55.6K
15% of jobs
$59.7K is the 75th percentile. Wages above this are outliers.
$55.6K - $61.8K
14% of jobs
$61.8K - $67.9K
8% of jobs
$67.9K - $74K
6% of jobs
$74K - $80.2K
3% of jobs
$80.2K - $86.3K
2% of jobs
$86.3K - $92.5K
1% of jobs
$24.9K
$53.9K
$92.5K
How much do call manager jobs pay per year?
As of Sep 6, 2026, the average yearly pay for call manager in Georgia is $53,900.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $63,300.00 per year, depending on experience, location, and employer.
What is a call manager?
Call Managers are professionals or systems responsible for handling, routing, and managing telephone calls within an organization. In many cases, 'Call Manager' refers to software or hardware solutions, like Cisco Unified Communications Manager, that provide call processing services for voice over IP (VoIP) networks. These systems ensure that incoming and outgoing calls are efficiently directed, recorded, and managed according to company policies. Call Managers help maintain communication flow, improve customer service, and support the telecommunication needs of a business.
What are the key skills and qualifications needed to thrive as a call manager, and why are they important?
To thrive as a Call Manager, you need strong leadership abilities, call center operations knowledge, and experience in workforce management, often backed by a bachelor's degree or relevant certifications. Familiarity with call center software (such as CRM systems and ACD platforms), data analytics tools, and quality monitoring systems is typically required. Excellent communication, problem-solving, and team motivation skills help you manage staff performance and resolve escalated customer issues. These skills and qualities are essential to ensure efficient call center operations, high customer satisfaction, and achievement of organizational goals.
How does a call manager typically collaborate with other departments to improve customer service?
A Call Manager often works closely with teams such as customer support, IT, and quality assurance to streamline communication processes and resolve customer issues efficiently. They may coordinate regular meetings with these departments to discuss call trends, share feedback, and implement process improvements. By fostering interdepartmental collaboration, Call Managers help ensure that customers receive consistent and accurate information, while also identifying opportunities for training and technology enhancements.
How does a call manager work?
A call manager is a system or software used in telecommunications to control and route incoming and outgoing calls within an organization. It manages call flow, handles call features like forwarding and conferencing, and often integrates with VoIP or traditional phone networks, requiring knowledge of network protocols and sometimes certifications in telecommunication systems.
What are the most commonly searched types of Call jobs in Georgia?
The most popular types of Call jobs in Georgia are:
What are popular job titles related to Call Manager jobs in Georgia?
For Call Manager jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Call Manager jobs in Georgia look for?
The top searched job categories for Call Manager jobs in Georgia are:
Job description
Company Description
Since 1991, Collabera has been a leading provider of IT staffing solutions and services. We are known for providing the best staffing experience and taking great care of our clients and employees.
Our client-centric model provides focus, commitment and a dedicated team to help our clients achieve their business objectives. For consultants and employees, we offer an enriching experience that promotes career growth and lifelong learning.
The Collabera Way represents our fundamentals beliefs and is founded on the following building blocks:
Company Snapshot
- Over 12,000 professionals in over 40 locations across 3 continents
- Top 10 U.S. IT Staffing Firm
- Largest minority-owned U.S. IT Staffing Firm
- Top supplier to Fortune 500 companies
- Staffing Industry Analysts' "Best Staffing Firms to Work For" recognition 4 years in a row
Job Description
Job Title: CISCO Support Engineer
Duration: 3 Years
Work Location: Atlanta GA 30308
Job Description:
Troubleshoot and resolve VoIP Applications for and Consumer Voice Over IP platforms.
Qualifications
Roles & Responsibilities:
Perform and coordinate trouble resolution for Consumer Voice Over IP platforms.
Support the VoIP applications and life cycle maintenance teams within the VOIP NRC and Fault Management Groups.
Will be responsible for performing Operational Readiness Testing (ORT) on routers, load balancers, and Session Border Controllers within multiple VOIP platforms.
Performing the ORT requires this position to insure that all supported elements have the proper network connectivity, are configured properly, are functioning properly, proper alarming is occurring, and all Operational requirements are met.
Identify and troubleshoot VoIP service impacting troubles.
Experience in UNITY, Call manager Unity, voice CUCM, Cisco Unified Call Manager.
key: jobs in Atlanta, telecom jobs, wireless jobs, cisco, call manager, network administrator, network support, network analyst, voip services.
Additional Information
If you want to apply for this position or know more about this position, please contact:
Aditika Sithta
973-606-3235
About Collabera
Sourced by ZipRecruiter
Collabera is a Global Digital Solutions Company providing Software Engineering Solutions for the world's most tech-forward organizations in the areas of Engineering, Cloud and Data/AI. With its roots serving the engineering needs of the world's most recognized businesses in Technology, Financial Services, Telecom and Healthcare, Collabera today operates across 60 locations in 11 countries, serves 30% of the Fortune 500, and has exceeded the industry growth rate by 3-4x for several years.
Industry
It services
Company size
5,001 - 10,000 Employees
Headquarters location
Morristown, NJ, US