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Call Manager Jobs in Georgia (NOW HIRING)

Collabera

Cisco Support Engineer

Atlanta, GA · On-site

Experience in UNITY, Call manager Unity, voice CUCM, Cisco Unified Call Manager. key: jobs in Atlanta, telecom jobs, wireless jobs, cisco, call manager, network administrator, network support ...

Collabera

Cisco Support Engineer

Atlanta, GA · On-site

Required : • Experience in UNITY, Call manager Unity, voice CUCM, Cisco Unified Call Manager. Company : Collabera is an end-to-end information technology services and solutions provider helping ...

Ova Technologies

Call Center Agent

Alpharetta, GA · On-site

$14.75 - $19.25/hr

  • Medical

  • PTO

Accurately document customer interactions in CRM or call management systems. * Provide information regarding products, services, billing, and company policies. * Escalate complex customer issues to ...

thryvlgbt

Call Center Manager

Atlanta, GA

Call Center We are seeking a highly motivated and experienced Call Center Manager to join our team in Atlanta, GA. The successful candidate will be responsible for managing and leading a team of call ...

Arrow Exterminators

Call Center Manager

Woodstock, GA · On-site

Position Summary We are looking for an experienced Call Center Manager to lead our customer support operations and help elevate the overall customer experience. This individual will guide and develop ...

New

Stark Exterminators

Call Center Manager

Atlanta, GA · On-site

Position Summary We are looking for an experienced Call Center Manager to lead our customer support operations and help elevate the overall customer experience. This individual will guide and develop ...

Stark Exterminators

Call Center Manager

Woodstock, GA

Position Summary We are looking for an experienced Call Center Manager to lead our customer support operations and help elevate the overall customer experience. This individual will guide and develop ...

New

Arrow Exterminators

Call Center Manager

Woodstock, GA · On-site

Position SummaryWe are looking for an experienced Call Center Manager to lead our customer support operations and help elevate the overall customer experience. This individual will guide and develop ...

New

General Call Center | Full-Time

Call Center Agent

Pembroke, GA · On-site

$13.75 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Call Center Agent MCI is one of the fastest-growing tech-enabled business services companies in the ... Escalate customer issues to the appropriate staff and managers for resolution as needed. * Attend ...

General Call Center | Full-Time

Call Center Agent

Hinesville, GA · On-site

$13.75 - $18.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Call Center Agent MCI is one of the fastest-growing tech-enabled business services companies in the ... Escalate customer issues to the appropriate staff and managers for resolution as needed. * Attend ...

General Call Center | Full-Time

Call Center Agent

Savannah, GA · On-site

$14 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Call Center Agent MCI is one of the fastest-growing tech-enabled business services companies in the ... Escalate customer issues to the appropriate staff and managers for resolution as needed. * Attend ...

General Call Center | Full-Time

Call Center Agent

Midway, GA · On-site

$13.75 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Call Center Agent MCI is one of the fastest-growing tech-enabled business services companies in the ... Escalate customer issues to the appropriate staff and managers for resolution as needed. * Attend ...

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Showing results 1-20

All JobsCall JobsCall Manager JobsCall Manager Jobs in Georgia

Call Manager information

See Georgia salary details

$24.9K

$53.9K

$92.5K

How much do call manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for call manager in Georgia is $53,900.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $63,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a call manager, and why are they important?

To thrive as a Call Manager, you need strong leadership abilities, call center operations knowledge, and experience in workforce management, often backed by a bachelor's degree or relevant certifications. Familiarity with call center software (such as CRM systems and ACD platforms), data analytics tools, and quality monitoring systems is typically required. Excellent communication, problem-solving, and team motivation skills help you manage staff performance and resolve escalated customer issues. These skills and qualities are essential to ensure efficient call center operations, high customer satisfaction, and achievement of organizational goals.

What is a call manager?

Call Managers are professionals or systems responsible for handling, routing, and managing telephone calls within an organization. In many cases, 'Call Manager' refers to software or hardware solutions, like Cisco Unified Communications Manager, that provide call processing services for voice over IP (VoIP) networks. These systems ensure that incoming and outgoing calls are efficiently directed, recorded, and managed according to company policies. Call Managers help maintain communication flow, improve customer service, and support the telecommunication needs of a business.

How does a call manager typically collaborate with other departments to improve customer service?

A Call Manager often works closely with teams such as customer support, IT, and quality assurance to streamline communication processes and resolve customer issues efficiently. They may coordinate regular meetings with these departments to discuss call trends, share feedback, and implement process improvements. By fostering interdepartmental collaboration, Call Managers help ensure that customers receive consistent and accurate information, while also identifying opportunities for training and technology enhancements.

How much do call center managers make in the US?

Call center managers in the US typically earn an average salary of around $60,000 to $80,000 per year, depending on experience, location, and company size. Salaries can vary based on industry and the complexity of the call center operations, with some earning over $100,000 in senior roles or high-cost areas.

What are the most commonly searched types of Call jobs in Georgia?

The most popular types of Call jobs in Georgia are:

What are popular job titles related to Call Manager jobs in Georgia?

For Call Manager jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Call Manager jobs in Georgia look for?

The top searched job categories for Call Manager jobs in Georgia are:

Call Manager jobs near you
Infographic showing various Call Manager job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $53,900 per year, or $25.9 per hour.

Cisco Support Engineer

Collabera

Atlanta, GA • On-site

Contractor

Re-posted 22 days ago

Job description

Company Description

Since 1991, Collabera has been a leading provider of IT staffing solutions and services. We are known for providing the best staffing experience and taking great care of our clients and employees.

Our client-centric model provides focus, commitment and a dedicated team to help our clients achieve their business objectives. For consultants and employees, we offer an enriching experience that promotes career growth and lifelong learning.

The Collabera Way represents our fundamentals beliefs and is founded on the following building blocks:

Company Snapshot

  • Over 12,000 professionals in over 40 locations across 3 continents
  • Top 10 U.S. IT Staffing Firm
  • Largest minority-owned U.S. IT Staffing Firm
  • Top supplier to Fortune 500 companies
  • Staffing Industry Analysts' "Best Staffing Firms to Work For" recognition 4 years in a row
Job Description

Job Title: CISCO Support Engineer

Duration: 3 Years

Work Location: Atlanta GA 30308

Job Description:

Troubleshoot and resolve VoIP Applications for and Consumer Voice Over IP platforms. 


Qualifications

Roles & Responsibilities: 

Perform and coordinate trouble resolution for Consumer Voice Over IP platforms. 

Support the VoIP applications and life cycle maintenance teams within the VOIP NRC and Fault Management Groups. 

Will be responsible for performing Operational Readiness Testing (ORT) on routers, load balancers, and Session Border Controllers within multiple VOIP platforms. 

Performing the ORT requires this position to insure that all supported elements have the proper network connectivity, are configured properly, are functioning properly, proper alarming is occurring, and all Operational requirements are met.

Identify and troubleshoot VoIP service impacting troubles. 

Experience in UNITY, Call manager Unity, voice CUCM, Cisco Unified Call Manager.

key: jobs in Atlanta, telecom jobs, wireless jobs, cisco, call manager, network administrator, network support, network analyst, voip services.

Additional Information

If you want to apply for this position or know more about this position, please contact:

Aditika Sithta
973-606-3235

Apply