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Call Associate Jobs in Arlington, TX (NOW HIRING)

CentiMark

Call Center Associate

Carrollton, TX · On-site

CentiMark Corporation is looking for a Call Center Associate to make exciting outbound calls, share our fantastic programs and services, and help us spread the word with a smile! If you've got a ...

ASCENSUS

Call Center Representative

Dallas, TX · Remote

$19/hr

Associates will handle requests from participants, financial advisors, and plan administrators ... Call Center Representatives handle requests provide explanations regarding benefits and plan ...

Ascensus

Call Center Representative

Addison, TX · On-site

$19/hr

Associates will handle requests from participants, financial advisors, and plan administrators ... Call Center Representatives handle requests provide explanations regarding benefits and plan ...

3 Day Blinds

Call Center Representative

Dallas, TX

$18 - $19.50/hr

Position Overview As a Customer Care Resolution Associate, you will ensure both internal and ... Contribute to achieving key organizational success factors (call metrics and responsiveness on ...

3 Day Blinds

Call Center Representative

Dallas, TX · On-site

$18 - $19.50/hr

Position Overview As a Customer Care Resolution Associate, you will ensure both internal and ... Contribute to achieving key organizational success factors (call metrics and responsiveness on ...

3 Day Blinds

Call Center Representative

Fort Worth, TX · On-site

$18 - $19.50/hr

Position Overview As a Customer Care Resolution Associate, you will ensure both internal and ... Contribute to achieving key organizational success factors (call metrics and responsiveness on ...

3 Day Blinds

Call Center Case Representative

Dallas, TX · On-site

$18 - $19.50/hr

Position Overview As a Customer Care Resolution Associate, you will ensure both internal and ... Contribute to achieving key organizational success factors (call metrics and responsiveness on ...

UHS

Call Center Specialist PRN

Dallas, TX

$15.50 - $19.25/hr

The Call Center Specialist performs administrative functions to include assistance in the processes ... Qualifications EDUCATION High School Diploma/GED Preferred Associate Degree EXPERIENCE Preferred 1 ...

UHS

Call Center Specialist PRN

Dallas, TX

$15.50 - $19.25/hr

The Call Center Specialist performs administrative functions to include assistance in the processes ... Qualifications EDUCATION High School Diploma/GED Preferred Associate Degree EXPERIENCE Preferred 1 ...

UHS

Call Center Specialist PRN

Dallas, TX · On-site

$15.50 - $19.25/hr

The Call Center Specialist performs administrative functions to include assistance in the processes ... Qualifications EDUCATION High School Diploma/GED Preferred Associate Degree EXPERIENCE Preferred 1 ...

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All JobsCall Associate JobsCall Associate Jobs in Arlington, TX

Call Associate information

See Arlington, TX salary details

$8

$17

$28

How much do call associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for call associate in Arlington, TX is $17.11, according to ZipRecruiter salary data. Most workers in this role earn between $13.61 and $18.17 per hour, depending on experience, location, and employer.

What is a call associate?

Call Associates are professionals who handle inbound or outbound calls on behalf of a company, assisting customers with inquiries, complaints, or support needs. They are often the first point of contact between customers and a business, helping to resolve issues, provide information, or process transactions. Call Associates are expected to have strong communication skills, patience, and the ability to manage multiple tasks efficiently. Their role is crucial in maintaining customer satisfaction and representing the company's brand in every interaction.

What are the key skills and qualifications needed to thrive as a call associate?

To thrive as a Call Associate, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is typically required. Patience, problem-solving, and a positive attitude are essential soft skills that distinguish top performers in this role. These competencies ensure effective customer interactions, quick issue resolution, and contribute to overall customer satisfaction and company reputation.

What are some common challenges faced by call associates and how can they be addressed?

Call Associates often encounter challenges such as handling high call volumes, managing difficult or upset customers, and maintaining accuracy in information delivery. To address these, many organizations provide comprehensive training in customer service skills, time management, and stress reduction techniques. Additionally, Call Associates are encouraged to utilize support from team leads or supervisors and to make use of internal knowledge bases to ensure they provide accurate and timely responses. Developing strong communication skills and resilience is key to thriving in this fast-paced environment.

What is the difference between Call Associate vs Customer Service Representative?

AspectCall AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; often additional certifications
Work EnvironmentCall centers, remote or on-siteCall centers, retail, or office settings
Employer & Industry UsageTelecommunications, finance, retailRetail, banking, tech support
Common Search & Comparison IntentCustomer support, inbound callsCustomer assistance, problem resolution

Both Call Associates and Customer Service Representatives handle customer interactions, but Call Associates typically focus on inbound calls in call centers, while Customer Service Reps may work in various settings including retail and banking. The roles overlap in providing support, but the specific environment and scope can differ.

What cities near Arlington, TX are hiring for Call Associate jobs?

Cities near Arlington, TX with the most Call Associate job openings:

Call Associate jobs near you

Call Center Associate

CentiMark Corporation

Carrollton, TX • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted 18 days ago

CentiMark rating

6.8

Company rating: 6.8 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

58th of 80 rated construction

Job description

Are you a social person who loves connecting with others and bringing energy to every conversation? CentiMark Corporation is looking for a Call Center Associate to make exciting outbound calls, share our fantastic programs and services, and help us spread the word with a smile! If you've got a positive attitude, a passion for sales, and love the thrill of meeting targets, we want you on our team! When Associates join the team, they tend to stay for many years.
Key Responsibilities:
  • Create a Positive Customer Experience: Bring enthusiasm to each call, turn prospects into loyal customers, and ensure customers leave the conversation feeling good about our brand!
  • Drive Sales: Promote offers, close deals, and encourage customers to take action - all while hitting your daily, weekly, and monthly goals!
  • Nurture Leads: Build meaningful connections and follow up with potential customers to guide them through the decision-making process.
  • Celebrate Success: Collaborate with your team to share wins, brainstorm new approaches, and continue to improve as a team.

What We're Looking For:
  • Great Listener: One of the most important parts of communicating with people (and sales), is listening to people and what they want. This skill is very important.
  • Excellent Communicator: You love talking to people, are a great listener, and know how to make others feel heard.
  • Goal-Oriented: You're motivated by targets and ready to celebrate hitting new milestones.
  • Quick Thinker: You know how to handle any objection with grace, and your problem-solving skills are second to none.
  • Team Player: You're excited to collaborate with your colleagues and share tips, tricks, and strategies for success.

Qualifications:
  • Ability to use computers and CRM tools (yes, we'll train you!)
  • High school diploma or equivalent (a positive attitude is more important than experience!).
  • Prior experience in sales, customer service, or telemarketing is a bonus (but not required - we'll train you!).
  • Comfortable with making calls and engaging customers in a lively, upbeat manner.

Why Join Us? At CentiMark we can offer you:
  • A Good Salary
  • A Signing Bonus
  • Benefits that are some of the best in the industry (Health, Dental, Vision, Prescription)
  • 401K with Company Match (Traditional + Roth)
  • Employee Stock Ownership (ESOP)
  • Nights, Weekends, and Holidays off

CentiMark provides a great work environment with challenging career opportunities.
Drug Free Workplace - EOE (M/F/V/D) - E-Verify Employer
For more information, please visit our website -- www.CentiMark.com/jobs

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