ZipRecruiter

Log In

1

Call Associate Jobs in Houston, TX (NOW HIRING)

Sonepar Group

Will Call Associate - Houston, TX

Jersey Village, TX · On-site

$12.50 - $17.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Will Call Associate - Houston, TX Position: Will Call Associate Location: Houston, TX About Crawford: If you are looking for a company who is committed to building a relationship with you, who ...

Sonepar

Will Call Associate - Houston, TX

Houston, TX · On-site

$15 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Will Call Associate - Houston, TX Req ID: 49936 Date: Aug 5, 2026 Location: Houston, TX, US, 77040 Company: Sonepar Brand: Crawford There's a Place for You at Crawford Electric Supply. A career ...

Sonepar

Will Call Associate - Houston, TX

Houston, TX · On-site

$15 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Will Call Associate Location: Houston, TX About Crawford: If you are looking for a company who is committed to building a relationship with you, who encourages having fun at work, who is powered by ...

Sonepar

Will Call Associate - Houston, TX

Jersey Village, TX · On-site

$13.75 - $18.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Will Call Associate Location: Houston, TX About Crawford: If you are looking for a company who is committed to building a relationship with you, who encourages having fun at work, who is powered by ...

Sonepar

Will Call Associate - Houston, TX

Houston, TX · On-site

$14.25 - $15.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Will Call Associate Location: Houston, TX About Crawford: If you are looking for a company who is committed to building a relationship with you, who encourages having fun at work, who is powered by ...

Same Day Water Heaters

Call Center Associate

Houston, TX · On-site

$16 - $17/hr

  • Medical

  • Dental

  • Vision

  • Life

Call Center Associate - Join the Same Day Water Heaters Family! Are you looking for more than just a job? At Same Day Water Heaters , you're not just another voice on the phone - you're part of a ...

Same Day Water Heaters

Call Center Associate

Houston, TX

$16 - $17/hr

  • Medical

  • Dental

  • Vision

  • Life

Call Center Associate - Join the Same Day Water Heaters Family! Are you looking for more than just a job? At Same Day Water Heaters , you're not just another voice on the phone - you're part of a ...

Same Day Water Heaters, Llc

Call Center Associate

Houston, TX · On-site

$16 - $17/hr

  • Medical

  • Dental

  • Vision

  • Life

Call Center Associate - Join the Same Day Water Heaters Family! Are you looking for more than just a job? At Same Day Water Heaters, you're not just another voice on the phone -- you're part of a ...

ReqRoute Inc

Team Lead Inbound Call Center

Houston, TX · On-site

$21/hr

Evaluates work of associates. Provides direction and coaching by identifying areas of improvement ... Monitor call queues to ensure proper call handling efficiency targets are met. * Complete minimum ...

Alphabe Insight

Call Center Agent

Houston, TX · On-site

$34K - $39K/yr

Call Center Agent At Entertainment Travel Associates, we create memorable experiences by connecting people with exciting travel and entertainment opportunities. Our team is passionate about building ...

Alphabe Insight Inc

Call Center Agent

Houston, TX · On-site

$34K - $39K/yr

Company Description At Entertainment Travel Associates , we create memorable experiences by ... Entertainment Travel Associates is seeking a motivated and customer-focused Call Center Agent to ...

Limitless East Marketing

Call Center Agent

Houston, TX · On-site

$34K - $39K/yr

Company Description At Entertainment Travel Associates , we create memorable experiences by ... Entertainment Travel Associates is seeking a motivated and customer-focused Call Center Agent to ...

Alphabe Insight Inc

Call Center Agent

Houston, TX · On-site

$34K - $39K/yr

Company Description At Entertainment Travel Associates , we create memorable experiences by ... Entertainment Travel Associates is seeking a motivated and customer-focused Call Center Agent to ...

next page

Showing results 1-20

All JobsCall Associate JobsCall Associate Jobs in Houston, TX

Call Associate information

See Houston, TX salary details

$8

$18

$30

How much do call associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for call associate in Houston, TX is $18.16, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $19.28 per hour, depending on experience, location, and employer.

What is a call associate?

Call Associates are professionals who handle inbound or outbound calls on behalf of a company, assisting customers with inquiries, complaints, or support needs. They are often the first point of contact between customers and a business, helping to resolve issues, provide information, or process transactions. Call Associates are expected to have strong communication skills, patience, and the ability to manage multiple tasks efficiently. Their role is crucial in maintaining customer satisfaction and representing the company's brand in every interaction.

What is the difference between Call Associate vs Customer Service Representative?

AspectCall AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; often additional certifications
Work EnvironmentCall centers, remote or on-siteCall centers, retail, or office settings
Employer & Industry UsageTelecommunications, finance, retailRetail, banking, tech support
Common Search & Comparison IntentCustomer support, inbound callsCustomer assistance, problem resolution

Both Call Associates and Customer Service Representatives handle customer interactions, but Call Associates typically focus on inbound calls in call centers, while Customer Service Reps may work in various settings including retail and banking. The roles overlap in providing support, but the specific environment and scope can differ.

What are some common challenges faced by call associates and how can they be addressed?

Call Associates often encounter challenges such as handling high call volumes, managing difficult or upset customers, and maintaining accuracy in information delivery. To address these, many organizations provide comprehensive training in customer service skills, time management, and stress reduction techniques. Additionally, Call Associates are encouraged to utilize support from team leads or supervisors and to make use of internal knowledge bases to ensure they provide accurate and timely responses. Developing strong communication skills and resilience is key to thriving in this fast-paced environment.

What are the key skills and qualifications needed to thrive as a call associate?

To thrive as a Call Associate, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is typically required. Patience, problem-solving, and a positive attitude are essential soft skills that distinguish top performers in this role. These competencies ensure effective customer interactions, quick issue resolution, and contribute to overall customer satisfaction and company reputation.

What are the most commonly searched types of Call jobs in Houston, TX?

The most popular types of Call jobs in Houston, TX are:

What cities near Houston, TX are hiring for Call Associate jobs?

Cities near Houston, TX with the most Call Associate job openings:

Call Associate jobs near you

Will Call Associate - Houston, TX

Sonepar Group

Jersey Village, TX • On-site

$12.50 - $17.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

Will Call Associate - Houston, TX

Position: Will Call Associate Location: Houston, TX

About Crawford: If you are looking for a company who is committed to building a relationship with you, who encourages having fun at work, who is powered by difference, and who is passionate about your future, it's time to apply at Crawford Electric Supply. Known in the electrical distribution industry for being a great place to work and build a career, Crawford prides itself on being a business partner rather than just an electrical supplier to its customers. Everyday Crawford associates provide the best customer experience while at the same time offering the widest variety of electrical products on the market. For the past 30 years, Crawford has built a culture of growth, opportunity, innovative thinking, and stability for its employees by truly living up to the company motto of, "Whatever it Takes!" through our mindset competencies below: Adapt: Effectively embrace new situation and people Dare: Appropriately challenge the status quo Learn: Learn from others, from mistakes, and self-improve

Responsibilities

  • Ensure all customers are taken care of in a timely manner
  • Ensure area is clean and neat
  • Clear out all tickets older than 5 days old
  • Maintain appearance, stock, and pricing on bargain rack
  • Remove items from bargain rack after 30 days
  • Responsible for customer traffic in warehouse
  • Ensure all customer service requirements are met, such as Quick Service, Professional Image and Respectful Communication
  • Make sure all returns are handled according to company policy
  • Ensure all cash transactions are handled correctly

Qualifications

  • Some warehouse experience preferred. Must be willing to interact with customers.
  • Ability to lift 25lbs.
  • Must be willing to be certified on warehouse equipment.
  • Good Computer skills. RF experience a plus.

Environment

  • Long and varied hours required occasionally
  • Ability to work mandatory physical inventory
  • Ability to work in extreme hot or cold environment
  • Ability to work in dusty conditions

What We Offer You

  • Healthcare plans
  • Dental & vision
  • Paid time off
  • Paid parental leave
  • 401(k) retirement savings with company match
  • Professional and personal development programs
  • Opportunity to become a shareholder
  • Employer-paid short- and long-term disability
  • Employer-paid life insurance for spouse and dependents
  • Robust wellness program
  • Gym reimbursement
  • Employee Assistance Program (EAP)

Equal Employment Opportunity Statement Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law. Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call 843-745-2420 or email recruiting@sonepar-us.com .

Apply