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Call Associate Jobs in San Marcos, TX (NOW HIRING)

Andersen

Call Center Associate

Austin, TX · On-site

$50K - $70K/yr

Qualifications - 1 year of customer service experience required. - Call center experience a plus. - Weekend availability required (we offer shift differential pay!). - Excellent oral and written ...

Ascensus

Call Center Representative

Austin, TX · On-site

$19/hr

Associates will handle requests from participants, financial advisors, and plan administrators ... Call Center Representatives handle requests provide explanations regarding benefits and plan ...

ASCENSUS

Call Center Representative

Austin, TX · Remote

$19/hr

Associates will handle requests from participants, financial advisors, and plan administrators ... Call Center Representatives handle requests provide explanations regarding benefits and plan ...

3 Day Blinds

Call Center Representative

Austin, TX

$18 - $19.50/hr

Position Overview As a Customer Care Resolution Associate, you will ensure both internal and ... Contribute to achieving key organizational success factors (call metrics and responsiveness on ...

Collins Consulting

Medical Call Center

Austin, TX · On-site

$16.50 - $20.75/hr

College or a 2-year Associate Degree is preferred. * A minimum of 1-2 years' experience within a call center, preferably in a healthcare setting. * Strong attention to detail, critical thinking, and ...

3 Day Blinds

Call Center Case Representative

Austin, TX · On-site

$18 - $19.50/hr

Position Overview As a Customer Care Resolution Associate, you will ensure both internal and ... Contribute to achieving key organizational success factors (call metrics and responsiveness on ...

Starwood Hotels

Call Center Agent/PBX

Austin, TX · On-site

$14.75 - $19.50/hr

Join Our Team as a Call Center / PBX Agent Grow with us... Life at Starwood Hotels is based on a ... Inputs messages into the computer and tells other associates of special guest needs. Retrieves ...

SH Hotels and Resorts

Call Center Agent/PBX

Austin, TX

$14.75 - $19.50/hr

The Call Center Agentisthefirst point of contact for our guests and will be responsible for ... Inputs messages into the computer and tells other associates of special guest needs. Retrieves ...

InforCapital

Investment Operations Associate

Austin, TX · On-site

$80 - $100/hr

Investment Operations Associate - MicroVentures**MicroVentures is a leading equity crowdfunding ... call, fee, and distribution notices- Perform day-to-day fund accounting tasks- Assist in the ...

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Call Associate information

See San Marcos, TX salary details

$8

$17

$28

How much do call associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for call associate in San Marcos, TX is $17.21, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.27 per hour, depending on experience, location, and employer.

What is a call associate?

Call Associates are professionals who handle inbound or outbound calls on behalf of a company, assisting customers with inquiries, complaints, or support needs. They are often the first point of contact between customers and a business, helping to resolve issues, provide information, or process transactions. Call Associates are expected to have strong communication skills, patience, and the ability to manage multiple tasks efficiently. Their role is crucial in maintaining customer satisfaction and representing the company's brand in every interaction.

What are the key skills and qualifications needed to thrive as a call associate?

To thrive as a Call Associate, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is typically required. Patience, problem-solving, and a positive attitude are essential soft skills that distinguish top performers in this role. These competencies ensure effective customer interactions, quick issue resolution, and contribute to overall customer satisfaction and company reputation.

What are some common challenges faced by call associates and how can they be addressed?

Call Associates often encounter challenges such as handling high call volumes, managing difficult or upset customers, and maintaining accuracy in information delivery. To address these, many organizations provide comprehensive training in customer service skills, time management, and stress reduction techniques. Additionally, Call Associates are encouraged to utilize support from team leads or supervisors and to make use of internal knowledge bases to ensure they provide accurate and timely responses. Developing strong communication skills and resilience is key to thriving in this fast-paced environment.

What is the difference between Call Associate vs Customer Service Representative?

AspectCall AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; often additional certifications
Work EnvironmentCall centers, remote or on-siteCall centers, retail, or office settings
Employer & Industry UsageTelecommunications, finance, retailRetail, banking, tech support
Common Search & Comparison IntentCustomer support, inbound callsCustomer assistance, problem resolution

Both Call Associates and Customer Service Representatives handle customer interactions, but Call Associates typically focus on inbound calls in call centers, while Customer Service Reps may work in various settings including retail and banking. The roles overlap in providing support, but the specific environment and scope can differ.

What cities near San Marcos, TX are hiring for Call Associate jobs?

Cities near San Marcos, TX with the most Call Associate job openings:

Call Associate jobs near you

Call Center Associate

Renewal by Andersen

Austin, TX • On-site

$50K - $70K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 15 days ago

Renewal By Andersen rating

8.3

Company rating: 8.3 out of 10

Renewal By Andersen

Based on 151 frontline employees who took The Breakroom Quiz

6.2

Company rating compared to similar companies: 6.2 out of 10

National retailers average

Based on 97,256 frontline employees who took The Breakroom Quiz

The best things about working at Renewal By Andersen

  • 94%

    94% say it is easy to take sick days

    say it is easy to take sick days

  • 91%

    91% say they get paid time off

    say they get paid time off

  • 91%

    91% say it’s easy to book vacation

    say it’s easy to book vacation

Featured by Renewal By Andersen, based on 151 Breakroom Quiz responses from their frontline employees

Job description

Job Details
With weekly and monthly bonuses our reps earn an average of $50,000-$70,000 yearly. Not only do we offer great benefits and incentives, but also a streamlined growth and development plan. In 2023, 22 of our reps were promoted to higher level positions! We also offer work from home eligibility, company outings, contests, profit sharing, paid volunteer time, 3:1 charitable match, tuition reimbursement and more! Responsibilities - Deliver exceptional customer service by actively listening to customer needs, providing tailored solutions, and maintaining positive communication, while skillfully overcoming objections by addressing concerns, offering alternative options, and reinforcing the value of our service. - Identify customers unique home situations. - Schedule appointments for our Sales Consultants to go out to price and sell the job. - Communicate effectively, actively listen, and show empathy as the first point of contact with our customer. - Provide world class customer service with the methodology, resources and dedicated coaches we provide to guide you to success. Qualifications - 1 year of customer service experience required. - Call center experience a plus. - Weekend availability required (we offer shift differential pay!). - Excellent oral and written communication skills. - Ability to work in a fast-paced environment while multitasking. - Strong interpersonal skills, including empathetic listening and warm communication style. - A drive to meet metrics and ability to accept constructive feedback. Benefits - Medical, Dental, and Vision Insurance - Teammate Assistance Plan - Tuition Reimbursement - 401k with 50% match up to 6% of your annual pay - Paid Time Off - Company Paid Holidays - Paid Volunteer Time - And more! Empowered to be Extraordinary. We believe in our people. And that's why we empower you to develop a career path that supports your unique voice and talents. THE ESLER COMPANIES - RENEWAL BY ANDERSEN STORY Renewal by Andersen is the full-service window-replacement division of 120+ year-old Andersen Corporation, the owner of the most trusted family of window brands in America. RbA was founded to redefine the industry and offer a different-and better-window-replacement experience. Esler Companies is the holding company for Renewal by Andersen of Nevada, Arizona, Colorado, Oklahoma, North Texas, Central Texas, Greater Philadelphia, Southern New England and Portland, Maine, with sales and marketing engines in Northborough, Massachusetts & Austin, Texas. We are a proud equal-opportunity employer. We are committed to fair hiring practices and to creating a welcoming environment for all team members. Esler Companies LLC is committed to maintaining a safe, healthy, and drug-free workplace for all teammates. Please note that we participate in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Esler Companies will often use SMS to communicate with candidates. Candidates can choose to opt-out at any time.
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Call Center Associate
Austin, TX - Call Center

Working at Renewal By Andersen

Perks for frontline workers

From Renewal By Andersen, via Breakroom

  • Flexible Scheduling

  • Career Growth

  • Paid Training

  • Friendly Environment

  • Employee Recognition

  • Strong Team-Building

About Renewal By Andersen, in their own words

From Renewal By Andersen

Renewal by Andersen’s Signature Service is committed to giving you the best customer experience possible, through the perfect combination of the best people in the industry, a superior process, and an exclusive product.

Learn more about the benefits of Renewal by Andersen’s Signature Service:

Professional Installation. With Renewal by Andersen, you get the product reputation of Andersen Windows with the master work of passionate installers.

Superior Performance. Andersen’s exclusive Fibrex® composite material lasts longer, performs better, and is stronger than vinyl.*

Energy Efficiency. Renewal by Andersen’s energy efficient windows are ENERGY STAR® certified and can reduce heating and cooling costs.

Hassle-Free Process. Renewal by Andersen eliminates the need to work with multiple companies. We are responsible for all aspects of your window replacement and installation.

Long-term value. Our comprehensive, hands-on approach ensures your window and installation quality, beauty, and energy savings last for many years.

Unrivaled Beauty. Renewal by Andersen offers a wealth of styles, colors, grilles and more for our replacement windows, patio doors, and entry doors to fit any home.

Company values

From Renewal By Andersen

Our vision is to make the world a better place by living up to the promise that everyone benefits from their association with Andersen. We’re committed to making a difference through challenging ourselves each day, recognizing and rewarding success, taking pride in our work and honoring a legacy built on doing the right thing. There is great respect for life outside work so that you can bring your best self to work.

Diversity and inclusion statement

From Renewal By Andersen

Be Renewal. Be You.

We are committed to demonstrating mutual respect and appreciation for our similarities and differences (for example, race, color, culture, gender, sexual orientation, gender identity or expression, religion, education, military service, ethnicity, age, language, physical ability, and thought) so that each employee can realize their potential and we exceed our customers’ expectations.

What Renewal By Andersen employees say

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