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Call Associate Jobs in Fresno, CA (NOW HIRING)

United Health Centers

Call Center Agent

Fresno, CA · On-site

$22/hr

Associates Degree preferred. License/Certification: * Possess a valid driver's license. Prior Experience: * Minimum two (2) years of experience in customer service and/or call center * Knowledge in ...

United Health Centers

Call Center Agent

Fresno, CA · On-site

$22/hr

Associates Degree preferred. License/Certification: * Possess a valid driver's license. Prior Experience: * Minimum two (2) years of experience in customer service and/or call center * Knowledge in ...

Highlands Energy

Bilingual Call Center Rep

Fresno, CA

$18 - $22/hr

Monday - Friday 1:pm - 5:pm WAGES: $18/hour + Commission The Bilingual Call Center Sales Associate plays a crucial role in our company by connecting with residential owners and renters to inform them ...

Carmax

Supply Associate

Biola, CA · On-site

$20.35/hr

Join us in creating a better future- for our company, our customers, and the communities we call ... Associates that are considered full-time hourly or commission/incentive eligible: * To earn up to ...

Carmax

Supply Associate

Fresno, CA · On-site

$20.35/hr

Join us in creating a better future- for our company, our customers, and the communities we call ... Associates that are considered full-time hourly or commission/incentive eligible: * To earn up to ...

Carmax

Supply Associate

Clovis, CA · On-site

$20.35/hr

Join us in creating a better future- for our company, our customers, and the communities we call ... Associates that are considered full-time hourly or commission/incentive eligible: * To earn up to ...

Carmax

Supply Associate

Madera, CA · On-site

$20.35/hr

Join us in creating a better future- for our company, our customers, and the communities we call ... Associates that are considered full-time hourly or commission/incentive eligible: * To earn up to ...

Express

Sales Associate

Fresno, CA

$16.50 - $22.10/hr

If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com ...

Express & Bonobos

Sales Associate

Fresno, CA

$16.50 - $22.10/hr

If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com ...

Express

Sales Associate

Fresno, CA · On-site

$16.50 - $22.10/hr

If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com ...

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Call Associate information

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How much do call associate jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for call associate in Fresno, CA is $18.88, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.05 per hour, depending on experience, location, and employer.

What is a call associate?

Call Associates are professionals who handle inbound or outbound calls on behalf of a company, assisting customers with inquiries, complaints, or support needs. They are often the first point of contact between customers and a business, helping to resolve issues, provide information, or process transactions. Call Associates are expected to have strong communication skills, patience, and the ability to manage multiple tasks efficiently. Their role is crucial in maintaining customer satisfaction and representing the company's brand in every interaction.

What is the difference between Call Associate vs Customer Service Representative?

AspectCall AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; often additional certifications
Work EnvironmentCall centers, remote or on-siteCall centers, retail, or office settings
Employer & Industry UsageTelecommunications, finance, retailRetail, banking, tech support
Common Search & Comparison IntentCustomer support, inbound callsCustomer assistance, problem resolution

Both Call Associates and Customer Service Representatives handle customer interactions, but Call Associates typically focus on inbound calls in call centers, while Customer Service Reps may work in various settings including retail and banking. The roles overlap in providing support, but the specific environment and scope can differ.

What are some common challenges faced by call associates and how can they be addressed?

Call Associates often encounter challenges such as handling high call volumes, managing difficult or upset customers, and maintaining accuracy in information delivery. To address these, many organizations provide comprehensive training in customer service skills, time management, and stress reduction techniques. Additionally, Call Associates are encouraged to utilize support from team leads or supervisors and to make use of internal knowledge bases to ensure they provide accurate and timely responses. Developing strong communication skills and resilience is key to thriving in this fast-paced environment.

What are the key skills and qualifications needed to thrive as a call associate?

To thrive as a Call Associate, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is typically required. Patience, problem-solving, and a positive attitude are essential soft skills that distinguish top performers in this role. These competencies ensure effective customer interactions, quick issue resolution, and contribute to overall customer satisfaction and company reputation.

What are the most commonly searched types of Call jobs in Fresno, CA?

The most popular types of Call jobs in Fresno, CA are:

What cities near Fresno, CA are hiring for Call Associate jobs?

Cities near Fresno, CA with the most Call Associate job openings:

Call Associate jobs near you

Bilingual Call Center Associate

Highlands Energy

Fresno, CA • On-site

$18 - $22/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 hours ago

Job description

PART TIME POSITION: Monday  - Friday 12:pm - 5:pm
The Bilingual Call Center Sales Associate plays a crucial role in our company by connecting with residential owners and renters to inform them about our valuable programs. This part time position involves making outbound calls, assessing eligibility, and scheduling appointments during the late afternoon. Our company is committed to providing excellent service in a supportive work environment.

 

Responsibilities:

  • Complete initial and ongoing training as per the Sales Representative Training Plan to stay up-to-date on products, services, and procedures.
  • Achieve assigned sales targets and key performance indicators (KPIs) to meet team and company goals.
  • Conduct outreach to residential housing owners, educating them about available programs and services.
  • Assess eligibility and gather necessary documentation over the phone.
  • Schedule consultations between residential occupants and company specialists.
  • Ensure appointment details are clearly communicated to the designated specialist.
  • Submit all required documentation accurately and in a timely manner.
  • Actively contribute to team success and align with the company’s overall objectives.
  • Keep detailed records of interactions, issues, and ongoing customer needs.
  • Attend all training sessions and team meetings to enhance skills and knowledge.
  • Maintain a clean and safe work environment by following company policies and safety regulations.
  • Perform other duties as needed to support company operations.
 

Qualifications

  • Bilingual in Spanish - REQUIRED
  • High School diploma or equivalent
  • 1+ years of customer service experience
  • 1+ years of outbound calling experience preferred
  • Strong written, verbal, and listening communication skills
  • Excellent phone etiquette
  • Proficient in computer use, including Outlook and Microsoft Office Products


Benefits

  • Comprehensive health coverage (medical, dental, and vision)
  • Life Insurance
  • 401K plan
  • Employee assistance program
  • 8 paid holidays
  • Vacation time and sick leave