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Call Associate Jobs in Federal Way, WA (NOW HIRING)

Global Medical Response

Call Receiver Assoc

Tukwila, WA · On-site

$23.62/hr

IMMEDIATELY HIRING - Call Receiver Associate Compensation : $23.62 per hour Status: Full-Time Location: Tukwila, WA JOB SUMMARY It is the responsibility of the Call Receiver Associate functions ...

Kinwell

Healthcare Call Center Representative

Seattle, WA

$18.25 - $22.75/hr

Associate's degree in healthcare administration, customer service, ora relatedfield. (Preferred) * Two years of experience in a medical call center or similar environment.(Preferred) * Knowledge of ...

Kinwell

Healthcare Call Center Representative

Seattle, WA · On-site

$18.25 - $22.75/hr

Associate's degree in healthcare administration, customer service, or a related field. (Preferred) * Two years of experience in a medical call center or similar environment. (Preferred) * Knowledge ...

T&A Supply Company

Warehouse Associate

Kent, WA · On-site

$18.25 - $21.75/hr

The Warehouse Associate I will support will call activities by providing exceptional customer service to will call customers, retrieve will call orders in less than 20 minutes, and load customer ...

gpac

Associate Veterinarian

Renton, WA · On-site

$115K - $150K/yr

I am seeking an Associate Veterinarian for a full-service pet hospital. This practice is rated as ... com, or call me, Wanda at (605) 937-5532 to confidentially discuss details. All qualified ...

SWS Equipment

Parts Associate

Tacoma, WA · On-site

$23 - $28/hr

Position Summary The Parts Associate is responsible for supporting the daily warehouse and ... Customer Will-Call Coordination * Prepare, stage and organize customer will-call orders in ...

SWS Equipment

Parts Associate

Tacoma, WA

$23 - $28/hr

Description Position Summary The Parts Associate is responsible for supporting the daily warehouse ... Customer Will-Call Coordination * Prepare, stage and organize customer will-call orders in ...

Verstela

Production Associate - Swing

Seattle, WA

$21.65/hr

This temp-to-hire, Production Associate a role at a company that produces rubber sealing solutions ... Apply now or call 425-793-5460. This client participates in the E-Verify program. Learn more at E ...

Verstela

Aerospace Production Associate

Sumner, WA

$22.25/hr

This Aerospace Production Associate opportunity is ideal for someone who enjoys hands-on work ... If you would like to learn more prior to applying, please call 253-568-8545 for more information.

Verstela

Warehouse & Delivery Associate

Seattle, WA

$24/hr

Warehouse & Delivery Associate Job Duties: * Pick and prepare customer orders accurately and ... Apply now or call 206-405-3300 to learn more! This client who we are staffing for participates in ...

Verstela

Facility Maintenance Associate

Kent, WA

$26 - $32/hr

Then this Facility Maintenance Associate role may be a great fit for you. This company manufactures ... Apply now or call 425.793.5460. This Client who we are staffing for participates in the E-Verify ...

Specialty Bottle

General Warehouse Associate

Seattle, WA · On-site

$21 - $25/hr

Full Time Time Warehouse Associates Positions Seattle Sodo Area Internet based wholesaler is ... our website and call center. All of our processes, from sourcing new product to packaging and ...

Specialty Bottle

General Warehouse Associate

Seattle, WA · On-site

$21 - $25/hr

Full Time Time Warehouse Associates Positions Seattle Sodo Area Internet based wholesaler is ... our website and call center. All of our processes, from sourcing new product to packaging and ...

Express

Sales Associate

Auburn, WA

$16.66 - $25.35/hr

If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com ...

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Call Associate information

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$35

How much do call associate jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for call associate in Federal Way, WA is $21.23, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $22.55 per hour, depending on experience, location, and employer.

What are Call Associates?

Call Associates are professionals who handle inbound or outbound calls on behalf of a company, assisting customers with inquiries, complaints, or support needs. They are often the first point of contact between customers and a business, helping to resolve issues, provide information, or process transactions. Call Associates are expected to have strong communication skills, patience, and the ability to manage multiple tasks efficiently. Their role is crucial in maintaining customer satisfaction and representing the company's brand in every interaction.

What is the difference between Call Associate vs Customer Service Representative?

AspectCall AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; often additional certifications
Work EnvironmentCall centers, remote or on-siteCall centers, retail, or office settings
Employer & Industry UsageTelecommunications, finance, retailRetail, banking, tech support
Common Search & Comparison IntentCustomer support, inbound callsCustomer assistance, problem resolution

Both Call Associates and Customer Service Representatives handle customer interactions, but Call Associates typically focus on inbound calls in call centers, while Customer Service Reps may work in various settings including retail and banking. The roles overlap in providing support, but the specific environment and scope can differ.

How to get hired in a call center?

To get hired as a call associate, candidates should have strong communication skills, basic computer proficiency, and a customer service mindset. Preparing a professional resume highlighting relevant experience and practicing common interview questions can improve chances. Many employers also require a high school diploma or equivalent and may conduct background checks or assessments.

How can I make 2000 a week working from home?

A Call Associate can potentially earn $2,000 a week by working full-time hours, often requiring strong communication skills, experience, and sometimes performance-based incentives. Achieving this income may involve handling high call volumes, upselling, or working for companies that offer competitive pay and bonuses, often with flexible schedules and remote tools. However, such earnings are typically associated with senior roles or specialized customer service positions.

What jobs pay 4000 a week without a degree?

A Call Associate typically does not earn $4,000 weekly without significant experience or commission-based incentives. High-paying roles that can reach this level without a degree include sales positions, real estate agents, or certain skilled trades like plumbing or electrical work, which rely more on experience and certifications than formal education. These jobs often require strong communication skills, certifications, or licensing, and may involve commission or performance-based pay structures.

What are some common challenges faced by Call Associates and how can they be addressed?

Call Associates often encounter challenges such as handling high call volumes, managing difficult or upset customers, and maintaining accuracy in information delivery. To address these, many organizations provide comprehensive training in customer service skills, time management, and stress reduction techniques. Additionally, Call Associates are encouraged to utilize support from team leads or supervisors and to make use of internal knowledge bases to ensure they provide accurate and timely responses. Developing strong communication skills and resilience is key to thriving in this fast-paced environment.

What does a call center associate do?

A call center associate handles inbound or outbound customer calls to provide support, answer questions, resolve issues, and process transactions. They use communication skills and customer service tools to assist clients efficiently and often work in a team environment with performance metrics to meet service goals.

What are the key skills and qualifications needed to thrive as a Call Associate, and why are they important?

To thrive as a Call Associate, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is typically required. Patience, problem-solving, and a positive attitude are essential soft skills that distinguish top performers in this role. These competencies ensure effective customer interactions, quick issue resolution, and contribute to overall customer satisfaction and company reputation.
Call Associate jobs near you
Call Receiver Assoc

Call Receiver Assoc

Global Medical Response

Tukwila, WA • On-site

$23.62/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Global Medical Response rating

6.7

Company rating: 6.7 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

532nd of 890 rated healthcare providers

Job description

IMMEDIATELY HIRING - Call Receiver Associate

Compensation : $23.62 per hour

Status: Full-Time

Location: Tukwila, WA


JOB SUMMARY
It is the responsibility of the Call Receiver Associate functions primarily as a call-taker telecommunicator and is responsible for receiving, recording and effectively managing requests for ambulance assistance/transport from various sources. The Call Receiver Associate will offer pre-arrival instructions as indicated.
ESSENTIAL FUNCTIONS/DUTIES
• Respond to customer needs accordingly.
• Understands and adequately implements the concepts of Emergency Medical Dispatch as published in Principles of Emergency Medical Dispatch (and as customized by GMR) as a minimum standard of care.
• Allocates EMS (Emergency Medical Services) resources properly as the need arises by application of appropriate decision-making rules and approved protocols.
• Responsible and accountable for completeness and accuracy of paperwork related to his/her position prior to completion of shift.
• Responsible for accurate and complete data entry for the shift. This will also include State Run Report data entry as assigned.
• Responsible for generating applicable reports and checking for accuracy.
• Assists in locating scene of incidents and selecting the safest, fastest route to such scene using all available locator aids.
• Relays instructions from supervisors, messages and emergency information.
• Maintains a current working knowledge of all company policies, procedures, rules, regulations, and memorandums.
• Follows established parameters/formats in receiving requests for service.
• Responsible for knowledge and use of equipment, including but not limited to the computer, printers, 911 equipment, recording devices, telephones, and other equipment as assigned by superiors.
• Adhere to all company policies and procedures.
• Maintain competency and enhances professional growth and development through continuing education, conferences, and seminars.
• Maintain positive behaviors, approaches, attitude and commitment to interpersonal service toward customers, visitors, and coworkers.
• Adherence to and compliance with information systems security is everyone’s responsibility. It is the responsibility of every computer user to: Know and follow Information Systems security policies and procedures. Attend Information Systems security training, when offered. Report information systems security problems.
• Perform other duties as assigned
QUALIFICATIONS
• One(1) Year as an EMS or Public Safety Dispatcher
• High School Diploma or Equivalent
• Skilled in reading and writing English
• Ability to communicate clearly on the radio and telephone.
• Ability to record, transmit, and report information accurately.
• Ability to efficiently utilize all equipment assigned to him/her.
• Ability to manage multiple tasks simultaneously.
• Possess good typing skills with speed and accuracy necessary to efficiently process emergency and nonemergency calls.
• Ability to understand basic computer applications.

Why Choose GMR? Global Medical Response (GMR) and its family of solutions are dedicated to delivering compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. Here you’ll embark on meaningful work that will make an impact on you and the customers we serve. View the stories on how our employees provide care to the world at www.AtaMomentsNotice.com.  

GMR’s Core Behaviors—keep care at the center, raise your hand, seek to understand, find a way together and be accountable—unite our teams and set us apart in emergency medical services. 


EEO Statement

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.

Check out our careers site benefits page to learn more about our benefit options.

R0054205Qualifications:

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.

Education:UNAVAILABLEEmployment Type: FULL_TIME

What Global Medical Response employees say

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Hours and flexibility

Workplace

Get the full story on Breakroom

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About Global Medical Response

Sourced by ZipRecruiter

Our mission of providing care to the world at a moment's notice is at the heart of everything we do. We are caregivers, first and foremost and we will be there when you need us. With more than 38,000 employees, Global Medical Response teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services around the world. We provide end-to-end medical transportation as well as fire services, integrated health-care solutions and disaster response.

Industry

Health care and social assistance

Company size

51 - 200 Employees

Headquarters location

Greenwood Village, CO, US

Year founded

2018

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