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Call Associate Jobs in Federal Way, WA (NOW HIRING)

PACIFIC PLUMBING GROUP

Warehouse Associate

Seattle, WA · On-site

$21 - $23/hr

We are currently seeking a motivated and reliable Warehouse Associate to join the Pacific Plumbing ... Pull and stage customer Will Call orders while ensuring the accuracy of orders and prioritize daily ...

Express

Sales Associate

Puyallup, WA · On-site

$16.66 - $25.35/hr

If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com ...

Express

Sales Associate

Tacoma, WA · On-site

$16.66 - $25.35/hr

If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com ...

Express

Sales Associate

Puyallup, WA · On-site

$16.66 - $25.35/hr

If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com ...

Express & Bonobos

Sales Associate

Tacoma, WA · On-site

$16.66 - $25.35/hr

If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com ...

Express & Bonobos

Sales Associate

Puyallup, WA · On-site

$16.66 - $25.35/hr

If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com ...

Express

Sales Associate

Puyallup, WA · On-site

$16.66 - $25.35/hr

If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com ...

Express

Sales Associate

Tacoma, WA · On-site

$16.66 - $25.35/hr

If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com ...

Carmax

Parts Associate

Seattle, WA · On-site

$25.56/hr

Join us in creating a better future- for our company, our customers, and the communities we call ... Associates that are considered full-time hourly or commission/incentive eligible: * To earn up to ...

Seattle Credit Union

Contact Center Associate

Seattle, WA · On-site

$20 - $29/hr

Contact Center Associate Department: Contact Center FLSA Status: Non-Exempt Bilingual (English ... Contribute to a strong Member Loyalty rating and after-call survey score by providing high quality ...

Carmax

Sales Associate

Puyallup, WA · On-site

$17.14 - $20/hr

Join us in creating a better future- for our company, our customers, and the communities we call ... In Washington, part-time Associates receive sick leave consistent with state law. Part-time ...

Carmax

Reconditioning Associate Part Time

Seattle, WA · On-site

$23.94 - $25.25/hr

Join us in creating a better future- for our company, our customers, and the communities we call ... In Washington, part-time Associates receive sick leave consistent with state law. Part-time ...

Carmax

Sales Associate

Puyallup, WA · On-site

$17.14 - $20/hr

Join us in creating a better future- for our company, our customers, and the communities we call ... Associates that are considered full-time hourly or commissioned are eligible: * To earn up to 48 ...

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Showing results 21-40

All JobsCall Associate JobsCall Associate Jobs in Federal Way, WA

Call Associate information

See Federal Way, WA salary details

$10

$21

$35

How much do call associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for call associate in Federal Way, WA is $21.23, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $22.55 per hour, depending on experience, location, and employer.

What is a call associate?

Call Associates are professionals who handle inbound or outbound calls on behalf of a company, assisting customers with inquiries, complaints, or support needs. They are often the first point of contact between customers and a business, helping to resolve issues, provide information, or process transactions. Call Associates are expected to have strong communication skills, patience, and the ability to manage multiple tasks efficiently. Their role is crucial in maintaining customer satisfaction and representing the company's brand in every interaction.

What are the key skills and qualifications needed to thrive as a call associate?

To thrive as a Call Associate, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is typically required. Patience, problem-solving, and a positive attitude are essential soft skills that distinguish top performers in this role. These competencies ensure effective customer interactions, quick issue resolution, and contribute to overall customer satisfaction and company reputation.

What are some common challenges faced by call associates and how can they be addressed?

Call Associates often encounter challenges such as handling high call volumes, managing difficult or upset customers, and maintaining accuracy in information delivery. To address these, many organizations provide comprehensive training in customer service skills, time management, and stress reduction techniques. Additionally, Call Associates are encouraged to utilize support from team leads or supervisors and to make use of internal knowledge bases to ensure they provide accurate and timely responses. Developing strong communication skills and resilience is key to thriving in this fast-paced environment.

What is the difference between Call Associate vs Customer Service Representative?

AspectCall AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; often additional certifications
Work EnvironmentCall centers, remote or on-siteCall centers, retail, or office settings
Employer & Industry UsageTelecommunications, finance, retailRetail, banking, tech support
Common Search & Comparison IntentCustomer support, inbound callsCustomer assistance, problem resolution

Both Call Associates and Customer Service Representatives handle customer interactions, but Call Associates typically focus on inbound calls in call centers, while Customer Service Reps may work in various settings including retail and banking. The roles overlap in providing support, but the specific environment and scope can differ.

What cities near Federal Way, WA are hiring for Call Associate jobs?

Cities near Federal Way, WA with the most Call Associate job openings:

Call Associate jobs near you

Warehouse Associate

PACIFIC PLUMBING GROUP

Seattle, WA • On-site

$21 - $23/hr

Other

Medical, Dental, Vision, Retirement

Re-posted 22 days ago

Job description

We are currently seeking a motivated and reliable Warehouse Associate to join the Pacific Plumbing Supply team in our South Seattle location!
Join us in the wholesale plumbing supply distribution business! Celebrating over 75 years in business, Pacific Plumbing Supply is a progressive, employee-driven, family owned and family friendly business. We offer an exciting opportunity to start a long-term career!
We take pride in our employees, train, pay a fair wage, and provide full benefits, including medical, dental, vision, and a robust 401k retirement plan.
  • Safely load and unload trucks. Check-in delivered product and stock shelves.
  • Pull and stage customer Will Call orders while ensuring the accuracy of orders and prioritize daily workloads
  • Maintain a safe, neat, and clean warehouse.
  • Drive forklift (in-house forklift certification)
  • Assist in inventory control
  • Ensure accuracy of orders and prioritize daily workloads and deadlines
  • Contribute professionally to the efforts of the branch at all times.
  • Perform other duties as assigned.

  • 1 to 3 years of warehouse experience is preferred, however we are willing to train the right candidate!
  • Ability to safely lift up to 50 lbs. frequently daily.
  • Primarily Monday through Friday - Day shift

Pacific Plumbing is an equal employment opportunity employer. We are a drug-free workplace and all offers of employment are contingent on passing a pre-employment drug screen.
We look forward to you becoming a part of the Pacific team!

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