Call Coordinator Jobs (NOW HIRING)

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Incident Call Coordinator in Newark, DE, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Dispatch professional supporting a financial institution location, you will coordinate communications, monitor activity, document incidents, and relay information to appropriate personnel. Your attentive presence and customer-focused communication will help support a secure environment and help deter security-related incidents. Join Allied Universal, where agile, reliable, and innovative teams put people first, deliver through teamwork, and act with integrity.

Position Type: Part Time

Pay Rate: $20.00 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to clients, visitors, and employees at a financial institution by carrying out site-specific procedures, access-control protocols, and emergency response activities when appropriate.
• Monitor alarms, cameras, communications systems, and other security-related technology from the dispatch center; document activity and report irregularities according to site procedures.
• Receive, prioritize, and dispatch calls for service, incidents, and critical situations to appropriate personnel in a calm, professional, problem-solving manner.
• Maintain accurate dispatch logs, incident reports, and records of communications, visitor activity, and security-related events.
• Coordinate with on-site personnel, management, and emergency responders as directed during incidents, maintaining clear and timely communication.

Minimum Requirements:

• Possess 3+ years of combined law enforcement, military, or security-related experience, or a college degree.
• Provide proof of a high school diploma or GED as required by the client.
• Be at least 21 years of age.
• Be comfortable using a computer or tablet, preferred.
• CPR and First Aid certification is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.