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Call Coordinator Jobs (NOW HIRING)

Truity Credit Union

Coordinator, Call Center

Bartlesville, OK · On-site

$13.75 - $17.25/hr

... two coordinators who lead one of two teams of Member Consultants in providing excellent member ... Actively monitor call volume and make appropriate changes to maintain quality service level ...

HCAOA

Call Scheduling Coordinator

Nashville, TN · On-site

$18 - $22/hr

The Call Scheduling Coordinator is responsible for maintaining the client and caregiver relationship and ultimately helps provide a best in home care experience for clients and employees through ...

Prism Vision Group

Call Center Coordinator

Greenbelt, MD · On-site

$18 - $33.08/hr

Compensation Range: $18-$33.08/hr (Dependent on Experience) The Call Center Representative's responsibility is to handle inbound and/or outbound calls, provide exceptional customer service, and ...

MedVanta

Call Center Coordinator

Rockville, MD · On-site

$18.25 - $24/hr

The Call Center Coordinator serves a key role in meeting patient needs while aligning with the overall mission, vision, and goals of the CAO. Answering phones and initiating referrals and/or ...

MedVanta

Call Center Coordinator

Rockville, MD

$18.25 - $24/hr

The Call Center Coordinator serves a key role in meeting patient needs while aligning with the overall mission, vision, and goals of the CAO. Answering phones and initiating referrals and/or ...

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How much do call coordinator jobs pay per hour?

As of May 29, 2026, the average hourly pay for call coordinator in the United States is $23.32, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $25.96 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Call Coordinator, and why are they important?

To thrive as a Call Coordinator, you need strong organizational skills, attention to detail, and experience with scheduling or dispatching, often supported by a high school diploma or equivalent. Familiarity with call management software, CRM systems, and office communication tools is typically required. Excellent communication, multitasking, and problem-solving abilities help you manage high call volumes and coordinate efficiently with team members. These skills ensure effective handling of inquiries, optimized scheduling, and high customer satisfaction in fast-paced environments.

How does a Call Coordinator typically collaborate with other departments to ensure efficient handling of inquiries?

As a Call Coordinator, you regularly interact with various departments such as customer service, technical support, and sales to route calls and relay important information promptly. Effective communication and strong organizational skills are essential, as you must accurately document caller needs and ensure timely follow-ups. You will often participate in team meetings to align on processes and may help develop call-handling protocols to streamline workflows. This collaborative environment helps enhance overall customer satisfaction and supports the smooth operation of the organization.

What are Call Coordinators?

Call Coordinators are professionals responsible for managing and directing incoming and outgoing calls within an organization, often in environments such as call centers or medical offices. Their duties typically include answering phone calls, routing them to the appropriate staff or department, scheduling appointments, and maintaining call logs. They play a key role in ensuring efficient communication and customer service by acting as the first point of contact for callers. Call Coordinators may also assist with administrative tasks and help resolve customer inquiries or issues.

What is the difference between Call Coordinator vs Customer Service Representative?

AspectCall CoordinatorCustomer Service Representative
Required CredentialsHigh school diploma; communication skillsHigh school diploma; communication skills
Work EnvironmentHealthcare, emergency services, or corporate settingsRetail, telecom, or service industries
Employer & Industry UsageUsed in healthcare, emergency response, and corporate sectorsCommon in retail, telecom, and customer support roles
Search & Comparison IntentUnderstanding coordination and scheduling rolesCustomer interaction and support roles

While both roles involve communication and customer interaction, Call Coordinators primarily focus on scheduling, coordinating, and managing calls within specific industries like healthcare or corporate sectors. Customer Service Representatives handle direct customer inquiries, support, and problem-solving across various industries. The roles differ mainly in their focus areas but share similar communication skills and work environments.

More about Call Coordinator jobs
What cities are hiring for Call Coordinator jobs? Cities with the most Call Coordinator job openings:
What are the most commonly searched types of Call jobs? The most popular types of Call jobs are:
What states have the most Call Coordinator jobs? States with the most job openings for Call Coordinator jobs include:
Call Coordinator jobs near you
Client Services Intern (Calling '27 - '28 Grads!)

Client Services Intern (Calling '27 - '28 Grads!)

Transfinder

Schenectady, NY • On-site

$18/hr

Temporary

Posted 28 days ago

Job description

Job Description
Client Services Intern
Transfinder, a leader in logistics software, is looking for an enthusiastic, career-minded, and motivated student to join our team as an intern. The ideal candidate is someone who enjoys problem-solving, has an analytical mindset, and is eager to develop their professional skills in preparation for graduation and beyond.
Supervisor Title: Director of Support Services
Pay Status and Classification: Non-exempt, Temporary
Work Location: This position is based onsite at our Schenectady, New York headquarters, Monday through Friday. The role requires local residency or the ability to commute regularly.
Position Purpose: The Client Services intern will play a crucial role in supporting our clients and ensuring the smooth operation of our services. This position is designed to provide hands-on experience in client support, software installation, data management, internal reporting, and quality assurance (QA). The intern will work closely with our Support Specialists and Call Coordinator to learn best practices and contribute to the overall success of our client support team.
Essential Duties and Responsibilities:
• Client Support: Coordinates technical support calls from clients.
• Software Installation: Works with Support Specialists to learn best practices for software installation and end-user environment setup.
• Data Management: Researches and gathers custom client data, ensuring data security and sensitivity. Analyzes and provides feedback on the completeness of client data requirements.
• Internal Reporting: Assists in reporting on internal data analytics.
Learning Objectives:
• Understand the software industry and network with its professionals.
• Learn and adhere to documentation standards and expectations.
• Gain hands-on experience with tools like Microsoft Dynamics, Remote Desktop Protocol (RDP), Client Relationship Manager (CRM), reporting tools, and server management.
Internship Requirements:
• Currently enrolled in a degree program with at least 2 years completed.
• Exceptional verbal and written communication skills, with the ability to interact effectively with professionals at all levels.
• Strong organizational abilities, time management, analytical thinking, and problem-solving skills.
• Proficiency in Microsoft Office Suite.
Physical Requirements:
• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
Hourly Rate: $18.00

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