ZipRecruiter

Log In

1

Call Coordinator Jobs in Ohio (NOW HIRING)

YMCA of Greater Dayton

Call Center Coordinator

Dayton, OH · On-site

$16 - $19.20/hr

Call Center Coordinator Association Services Office Dayton, OH Full-Time/Non-Exempt $16.00-$19.20/Hourly This position requires an in-office presence. Hours are 11:30am-8:30pm Position Summary:

YMCA of Greater Dayton

Call Center Coordinator

Dayton, OH · On-site

$16 - $19.20/hr

Call Center Coordinator Association Services Office Dayton, OH Full-Time/Non-Exempt $16.00-$19.20/Hourly This position requires an in-office presence. Hours are 11:30am-8:30pm Position Summary:

YMCA of Greater Dayton

Call Center Coordinator

Dayton, OH · On-site

$16 - $19.20/hr

Description Call Center Coordinator Association Services Office Dayton, OH Full-Time/Non-Exempt $16.00-$19.20/Hourly This position requires an in-office presence. Hours are 11:30am-8:30pm Position ...

Sheakley

Nonprofit Outbound Call Rep

Blue Ash, OH · On-site

Secure positive placements by coordinating with volunteer coordinators or program managers ... Experience in inside sales, call center, or high-volume outreach required/preferred * Familiarity ...

Fleet Response

Call Center Representative

Hudson, OH · On-site

$16/hr

The Call Center Representative accurately documents customer interactions, coordinates services according to established client parameters, and helps ensure callers receive timely and courteous ...

Sheakley

Nonprofit Outbound Call Rep

Blue Ash, OH · On-site

Secure positive placements by coordinating with volunteer coordinators or program managers ... Experience in inside sales, call center, or high-volume outreach required/preferred * Familiarity ...

Promedica

Call Center Representative-

Toledo, OH · On-site

$15.75 - $19.75/hr

As the Call Center Representative, you will make the first impression on ProMedica patients ... You will create and facilitate coordination of services and referrals from physicians, hospitals ...

next page

Showing results 1-20

All JobsCall JobsCall Coordinator JobsCall Coordinator Jobs in Ohio

Call Coordinator information

See Ohio salary details

$10

$22

$42

How much do call coordinator jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for call coordinator in Ohio is $22.17, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $24.66 per hour, depending on experience, location, and employer.

What is a call coordinator?

Call Coordinators are professionals responsible for managing and directing incoming and outgoing calls within an organization, often in environments such as call centers or medical offices. Their duties typically include answering phone calls, routing them to the appropriate staff or department, scheduling appointments, and maintaining call logs. They play a key role in ensuring efficient communication and customer service by acting as the first point of contact for callers. Call Coordinators may also assist with administrative tasks and help resolve customer inquiries or issues.

How does a call coordinator typically collaborate with other departments to ensure efficient handling of inquiries?

As a Call Coordinator, you regularly interact with various departments such as customer service, technical support, and sales to route calls and relay important information promptly. Effective communication and strong organizational skills are essential, as you must accurately document caller needs and ensure timely follow-ups. You will often participate in team meetings to align on processes and may help develop call-handling protocols to streamline workflows. This collaborative environment helps enhance overall customer satisfaction and supports the smooth operation of the organization.

What are the key skills and qualifications needed to thrive as a call coordinator, and why are they important?

To thrive as a Call Coordinator, you need strong organizational skills, attention to detail, and experience with scheduling or dispatching, often supported by a high school diploma or equivalent. Familiarity with call management software, CRM systems, and office communication tools is typically required. Excellent communication, multitasking, and problem-solving abilities help you manage high call volumes and coordinate efficiently with team members. These skills ensure effective handling of inquiries, optimized scheduling, and high customer satisfaction in fast-paced environments.

What is the difference between Call Coordinator vs Customer Service Representative?

AspectCall CoordinatorCustomer Service Representative
Required CredentialsHigh school diploma; communication skillsHigh school diploma; communication skills
Work EnvironmentHealthcare, emergency services, or corporate settingsRetail, telecom, or service industries
Employer & Industry UsageUsed in healthcare, emergency response, and corporate sectorsCommon in retail, telecom, and customer support roles
Search & Comparison IntentUnderstanding coordination and scheduling rolesCustomer interaction and support roles

While both roles involve communication and customer interaction, Call Coordinators primarily focus on scheduling, coordinating, and managing calls within specific industries like healthcare or corporate sectors. Customer Service Representatives handle direct customer inquiries, support, and problem-solving across various industries. The roles differ mainly in their focus areas but share similar communication skills and work environments.

Can I work in a call center without experience?

Call coordinator roles in call centers often do not require prior experience, as training is typically provided on the job. Strong communication skills, a customer-focused attitude, and basic computer proficiency are usually sufficient to start, with more advanced skills developed over time.

What does a call coordinator do?

A call coordinator manages and directs incoming and outgoing calls within an organization, ensuring effective communication between clients, staff, and departments. They often use phone systems or customer management software and may handle scheduling, message taking, and issue escalation to support smooth operations.

What are the most commonly searched types of Call jobs in Ohio?

The most popular types of Call jobs in Ohio are:

What cities in Ohio are hiring for Call Coordinator jobs?

Cities in Ohio with the most Call Coordinator job openings:

Call Coordinator jobs near you
Infographic showing various Call Coordinator job openings in Ohio as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 74% Full Time, 16% Part Time, and 8% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $46,112 per year, or $22.2 per hour.

Call Center Coordinator

New Vista Behavioral Health

Cincinnati, OH

$19 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Job description

Job Address:

10123 Alliance Road, Suite 320 Blue Ash, OH 45242

About New Vista:

At NewVista, we are the behavioral health experts. We strive to treat every patient with impeccable precision and care as if they are family. Our team comes with education and personal experience with recovery and mental health. They understand what each person is going through and deliver personalized care. Living a long and prosperous life is possible with the help of NewVista.

Call Center Coordinator

We are currently seeking candidates for 1st, 2nd, and 3rd shift positions, with schedules that include every other weekend.

Pay Range: $19–22/hr
Location: Blue Ash, OH

Position Summary:

The Call Center Coordinator provides clerical and administrative support to the Assessment and Referral Department while assisting individuals seeking treatment and coordinating admission-related processes.

Essential Duties amp; Responsibilities:

  • Provide clerical support to the Assessment and Referral Department
  • Maintain documents required for admissions and patient intake
  • Process consent forms and admission documentation accurately and efficiently
  • Complete prescreens for callers seeking treatment services
  • Verify insurance benefits and eligibility information
  • Communicate with families, patients, and referral sources as needed
  • Answer incoming referral calls from potential clients, offering support and encouragement as they seek treatment
  • Perform additional duties as assigned

Qualifications:

  • HS / GED
  • Strong communication and customer service skills
  • Ability to handle sensitive and confidential information professionally
  • Excellent organizational and multitasking abilities
  • Previous call center, healthcare, behavioral health, or administrative experience preferred

Why You’ll Love It Here: (Full‑Time Benefits)

  • Multiple medical plan options, Vista Wellness (physician/pharmacy), Dental, Vision
  • Generous PTO and paid holidays
  • 401(k) with company contribution; Life and disability coverage
  • Tuition reimbursement up to $15,000 and student loan forgiveness programs

Our overall mission is to Inspire Hope, Restore Peace of Mind and Heal Lives.

Apply