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Call Coordinator Jobs in Alberta (NOW HIRING)

Amrize

Logistics Coordinator

Calgary, AB · On-site

Join Amrize as a Logistics Coordinator and help construct whats next. If you're ready to put your ... call backs while being able to re-prioritize as requested. * Strong sense of teamwork and self ...

Ledcor Group

Recruitment Coordinator

Calgary, AB · Hybrid

Proactively call and guide candidates through pre-employment requirements, timelines, and next ... Experience coordinating with third-party vendors and managing bookings, follow-ups, and service ...

Ledcor Group

Recruitment Coordinator

Edmonton, AB · Hybrid

Proactively call and guide candidates through pre-employment requirements, timelines, and next ... Experience coordinating with third-party vendors and managing bookings, follow-ups, and service ...

Clean Harbors

Training Coordinator

Edmonton, AB · On-site

Clean Harbors is seeking a highly motivated and detail-oriented Training Coordinator to join our ... call us at 1-833-32-DRIVE (1-833-32-37483) . Clean Harbors is an equal opportunity employer. We do ...

CleanHarbors

Training Coordinator

Edmonton, AB · On-site

Clean Harbors is seeking a highly motivated and detail-oriented Training Coordinator to join our ... call us at 1-833-32-DRIVE (1-833-32-37483) . Clean Harbors is an equal opportunity employer. We do ...

Aecon Group Inc.

Coordinator, Proposals

Calgary, AB

... we call it Aecon Proud . At Aecon we: * Ensure you and your family receive the services and ... This position is suited to an experienced proposal coordinator who can manage multiple priorities ...

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Call Coordinator information

See Alberta salary details

$9

$14

$19

How much do call coordinator jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for call coordinator in Alberta is $14.15, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $15.62 per hour, depending on experience, location, and employer.

What is a call coordinator?

Call Coordinators are professionals responsible for managing and directing incoming and outgoing calls within an organization, often in environments such as call centers or medical offices. Their duties typically include answering phone calls, routing them to the appropriate staff or department, scheduling appointments, and maintaining call logs. They play a key role in ensuring efficient communication and customer service by acting as the first point of contact for callers. Call Coordinators may also assist with administrative tasks and help resolve customer inquiries or issues.

How does a call coordinator typically collaborate with other departments to ensure efficient handling of inquiries?

As a Call Coordinator, you regularly interact with various departments such as customer service, technical support, and sales to route calls and relay important information promptly. Effective communication and strong organizational skills are essential, as you must accurately document caller needs and ensure timely follow-ups. You will often participate in team meetings to align on processes and may help develop call-handling protocols to streamline workflows. This collaborative environment helps enhance overall customer satisfaction and supports the smooth operation of the organization.

What are the key skills and qualifications needed to thrive as a call coordinator, and why are they important?

To thrive as a Call Coordinator, you need strong organizational skills, attention to detail, and experience with scheduling or dispatching, often supported by a high school diploma or equivalent. Familiarity with call management software, CRM systems, and office communication tools is typically required. Excellent communication, multitasking, and problem-solving abilities help you manage high call volumes and coordinate efficiently with team members. These skills ensure effective handling of inquiries, optimized scheduling, and high customer satisfaction in fast-paced environments.

What is the difference between Call Coordinator vs Customer Service Representative?

AspectCall CoordinatorCustomer Service Representative
Required CredentialsHigh school diploma; communication skillsHigh school diploma; communication skills
Work EnvironmentHealthcare, emergency services, or corporate settingsRetail, telecom, or service industries
Employer & Industry UsageUsed in healthcare, emergency response, and corporate sectorsCommon in retail, telecom, and customer support roles
Search & Comparison IntentUnderstanding coordination and scheduling rolesCustomer interaction and support roles

While both roles involve communication and customer interaction, Call Coordinators primarily focus on scheduling, coordinating, and managing calls within specific industries like healthcare or corporate sectors. Customer Service Representatives handle direct customer inquiries, support, and problem-solving across various industries. The roles differ mainly in their focus areas but share similar communication skills and work environments.

Can I work in a call center without experience?

Call coordinator roles in call centers often do not require prior experience, as training is typically provided on the job. Strong communication skills, a customer-focused attitude, and basic computer proficiency are usually sufficient to start, with more advanced skills developed over time.

What does a call coordinator do?

A call coordinator manages and directs incoming and outgoing calls within an organization, ensuring effective communication between clients, staff, and departments. They often use phone systems or customer management software and may handle scheduling, message taking, and issue escalation to support smooth operations.

What are the most commonly searched types of Call jobs in Alberta?

The most popular types of Call jobs in Alberta are:

Call Coordinator jobs near you
Infographic showing various Call Coordinator job openings in Alberta as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 77% Full Time, 16% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $29,429 per year, or $14.1 per hour.

Training Coordinator

Orion Steel Group LLC

Edmonton, AB • On-site

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 16 days ago

Key responsibilities

  • Deliver frontline technical, operational, and safety training programs

  • Coordinate all aspects of training including scheduling, attendance, and logistics

  • Support employee development and monitor training effectiveness

Job description

At Interpro Pipe & Steel Inc., our strength starts with our people! As a team we collaborate to solve problems, contribute ideas and challenge each other to ensure growth and ultimately success for the business and our employees.

Job Description and Responsibilities

Help build a skilled, safe, and confident workforce by joining InterPro Pipe + Steel as a Training Coordinator! In this dynamic role, you'll deliver engaging technical, operational, and safety training, support employee development from day one, and partner with site leadership to drive training excellence. If you're passionate about developing people, improving processes, and making a lasting impact on operational success, we'd love to hear from you.


  • Deliver frontline technical, operational, and safety training programs
  • Lead new employee orientation in coordination with site leadership
  • Coordinate all aspects of training including scheduling, attendance, and logistics
  • Maintain training systems, records, and databases with a high level of accuracy
  • Develop and update training materials (classroom, online, and OJT)
  • Support LMS implementation and ongoing system improvements
  • Act as a key resource to plant leadership, supporting training priorities and workforce development
  • Influence training outcomes through strong engagement and collaboration with site teams
  • Monitor and report on training effectiveness and workforce competency
  • Identify and recommend improvements to training programs, systems, and delivery approaches
  • Partner with the broader Canadian Training team to drive consistency and best practices

Requirements

  • Grade 12, or equivalency program
  • Two years' experience in training coordination, learning & development, or similar role Experience in industrial or manufacturing environments preferred
  • Experience with training systems and continuous improvement
  • Strong interpersonal and influencing skills
  • Strong organization and coordination capability
  • Proficiency in Microsoft Office and training systems (Workday LMS preferred)
  • Knowledge of industrial safety training programs (e.g., confined space, mobile equipment)
  • Strong communication skills, both written and verbal

Our total compensation package includes amazing benefits!

  • Competitive wages and bonus opportunities

  • Family medical, dental, and prescription coverage at minimal employee cost

  • Short and long-term disability programs

  • Competitive retirement plans

  • Employer-provided and Voluntary Life Insurance options

  • Paid vacation and recognized statutory holidays

  • Apprenticeship and career advancement within the company

  • Tuition reimbursement

While we thank all those who apply, only those being actively considered for employment will be contacted.

Equal Opportunity Employer

Orion Steel Group, L.L.C. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Orion Steel Group, L.L.C. is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities.

If you need special assistance or an accommodation while seeking employment, please e-mail careers@orionsteel.com or call: (312) 533-3577. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

Join a team that manufactures excellence, drives success and builds careers!

Apply