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Call Coordinator Jobs in Indiana (NOW HIRING)

COLLINS MOBILE

Call Center Coordinator-Fishers

Shelbyville, IN · On-site

$17.25 - $22.50/hr

The Call Center Coordinator is a first-line sales manager responsible for driving team performance, providing real-time floor support, managing operational workflows like timecards, and coaching ...

New

Verstela

Safety Coordinator

Remington, IN

$20/hr

Safety Coordinator Ready to take your experience as a skilled Safety Coordinator someplace new ... Apply now or call 765-204-5500. This Client who we are staffing for participates in the E-Verify ...

Magnolia Health Systems

Scheduling Coordinator

Columbus, IN · On-site

$15.25 - $19.25/hr

Willow Crossing Health and Rehabilitation is seeking a compassionate scheduling coordinator to ... Replace staff call-ins and call-offs * Schedule requested days off, vacations, sick time, etc ...

Elwood Staffing

Intake Coordinator

South Bend, IN

$14/hr

Intake Coordinator Put your clerical skills to work in Intake Coordinator position! Apply Today ... Visit, email, call, or text us today! Walk-ins are welcome! ! Goshen, IN 2003 Lincolnway East ...

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Real Property Services Corp

MDS Coordinator

Vincennes, IN · On-site

$29.50 - $37.75/hr

Call 812 882 8787 for more information. Our primary mission is to improve the lives of the ... Summary The MDS Coordinator completes resident assessments and develops care plans per current ...

New

Verstela

Purchasing Coordinator

Knox, IN

$25 - $30/hr

This Purchasing Coordinator role is ideal for someone dependable, organized, and comfortable ... call/text 630-450-8588. We look forward to connecting with you!

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Call Coordinator information

See Indiana salary details

$10

$22

$42

How much do call coordinator jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for call coordinator in Indiana is $22.19, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $24.71 per hour, depending on experience, location, and employer.

What is a call coordinator?

Call Coordinators are professionals responsible for managing and directing incoming and outgoing calls within an organization, often in environments such as call centers or medical offices. Their duties typically include answering phone calls, routing them to the appropriate staff or department, scheduling appointments, and maintaining call logs. They play a key role in ensuring efficient communication and customer service by acting as the first point of contact for callers. Call Coordinators may also assist with administrative tasks and help resolve customer inquiries or issues.

How does a call coordinator typically collaborate with other departments to ensure efficient handling of inquiries?

As a Call Coordinator, you regularly interact with various departments such as customer service, technical support, and sales to route calls and relay important information promptly. Effective communication and strong organizational skills are essential, as you must accurately document caller needs and ensure timely follow-ups. You will often participate in team meetings to align on processes and may help develop call-handling protocols to streamline workflows. This collaborative environment helps enhance overall customer satisfaction and supports the smooth operation of the organization.

What are the key skills and qualifications needed to thrive as a call coordinator, and why are they important?

To thrive as a Call Coordinator, you need strong organizational skills, attention to detail, and experience with scheduling or dispatching, often supported by a high school diploma or equivalent. Familiarity with call management software, CRM systems, and office communication tools is typically required. Excellent communication, multitasking, and problem-solving abilities help you manage high call volumes and coordinate efficiently with team members. These skills ensure effective handling of inquiries, optimized scheduling, and high customer satisfaction in fast-paced environments.

What is the difference between Call Coordinator vs Customer Service Representative?

AspectCall CoordinatorCustomer Service Representative
Required CredentialsHigh school diploma; communication skillsHigh school diploma; communication skills
Work EnvironmentHealthcare, emergency services, or corporate settingsRetail, telecom, or service industries
Employer & Industry UsageUsed in healthcare, emergency response, and corporate sectorsCommon in retail, telecom, and customer support roles
Search & Comparison IntentUnderstanding coordination and scheduling rolesCustomer interaction and support roles

While both roles involve communication and customer interaction, Call Coordinators primarily focus on scheduling, coordinating, and managing calls within specific industries like healthcare or corporate sectors. Customer Service Representatives handle direct customer inquiries, support, and problem-solving across various industries. The roles differ mainly in their focus areas but share similar communication skills and work environments.

Is a call coordinator a high stress job?

A call coordinator role can be moderately stressful due to managing multiple calls, scheduling, and coordinating communication between clients and staff. The level of stress depends on the work environment, workload, and the complexity of calls handled, but strong organizational and communication skills can help manage stress effectively.

What are the most commonly searched types of Call jobs in Indiana?

The most popular types of Call jobs in Indiana are:

What cities in Indiana are hiring for Call Coordinator jobs?

Cities in Indiana with the most Call Coordinator job openings:

Call Coordinator jobs near you
Infographic showing various Call Coordinator job openings in Indiana as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 77% Full Time, 15% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $46,154 per year, or $22.2 per hour.

Call Center Coordinator-Fishers

Collins Mobile LLC

Fishers, IN • On-site

$40K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Job description

Call Center Coordinator-Fishers

Call Center - Fishers - Fishers, IN 46176

Overview

Salary Range $40,000.00 - $40,000.00

Description

The Call Center Coordinator is a first-line sales manager responsible for driving team performance, providing real-time floor support, managing operational workflows like timecards, and coaching sales agents to meet revenue goals. This role directly impacts frontline productivity by acting as the primary subject matter expert and leadership presence on the call center floor.

Work Location: In person – 11837 Technology Lane, Fishers, IN 46176

Job Title: Call Center Coordinator

Job Summary

We are seeking a performance-driven Call Center Coordinator to lead our frontline sales team. In this role, you will act as the first line of management, serving as the go-to resource for agents' real-time questions, managing daily timecards, and conducting regular performance coaching. The ideal candidate thrives in a fast-paced sales environment, balances administrative tasks with people development, and is passionate about helping sales agents hit their targets.

Key Responsibilities

  • Frontline Support & Issue Resolution
    • Serve as the primary on-floor contact for sales agents to answer live campaign, product, and script questions for mobile sales.
    • Handle real-time customer escalations and diffuse complex objections to help agents close deals.
  • Employee Coaching & Performance Development
    • Conduct regular 1-on-1 coaching sessions focused on sales techniques, objection handling, and pitch execution.
    • Monitor live and recorded calls to ensure compliance, high quality, and optimal conversion rates.
    • Deliver actionable feedback to help underperforming agents meet or exceed monthly sales quotas.

Qualifications and Skills

  • Experience: Wireless experience is preferred but not required.
  • Leadership: Proven ability to motivate, coach, and guide frontline sales employees toward hitting metrics.
  • Communication: Exceptional verbal communication and active listening skills to deliver constructive feedback effectively.
  • Technical Proficiency: Experience using call center software and sales CRMs.
  • Problem-Solving: Ability to multitask, think quickly on your feet, and resolve customer challenges under pressure.

Job Type/Hours: Full-time. We are open Monday – Sunday. Our employees enjoy a flexible schedule with the ability to work 4-10-hour shifts each week.

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Vision insurance
  • Paid Time Off

Apply