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Call Coordinator Jobs in Indiana (NOW HIRING)

Beacon Health System

Coord Access Svcs (CHB)

Bremen, IN · On-site

This position operates a variety of call systems to monitor call volumes, wait times, hold times, completion of calls, and documentation of calls. The Coordinator Access Services position reviews and ...

Beacon Health System

Coord Access Svcs (CHB)

Bremen, IN · On-site

This position operates a variety of call systems to monitor call volumes, wait times, hold times, completion of calls, and documentation of calls. The Coordinator Access Services position reviews and ...

TOP PRIORITY HOMECARE

field coordinator

Merrillville, IN · On-site

  • Retirement

... Coordinator to join our growing team! In this dynamic role, you'll be the vital link between our ... Respond to scheduling conflicts, call-outs, and urgent staffing needs in a timely manner * Maintain ...

BrightStar Care

Scheduling Coordinator

Valparaiso, IN · On-site

$15.50 - $19.75/hr

Home Care Scheduler / Staffing Coordinator Position Summary We are seeking a highly organized and ... Monitor schedule changes, call-offs, and last-minute staffing needs while maintaining continuity of ...

TOP PRIORITY HOMECARE

field coordinator

Merrillville, IN · On-site

... Coordinator to join our growing team! In this dynamic role, you'll be the vital link between our ... Respond to scheduling conflicts, call-outs, and urgent staffing needs in a timely manner * Maintain ...

TOP PRIORITY HOMECARE

field coordinator

Merrillville, IN · On-site

... Coordinator to join our growing team! In this dynamic role, you'll be the vital link between our ... Respond to scheduling conflicts, call-outs, and urgent staffing needs in a timely manner * Maintain ...

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Showing results 21-40

All JobsCall JobsCall Coordinator JobsCall Coordinator Jobs in Indiana

Call Coordinator information

See Indiana salary details

$10

$22

$42

How much do call coordinator jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for call coordinator in Indiana is $22.19, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $24.71 per hour, depending on experience, location, and employer.

How does a call coordinator typically collaborate with other departments to ensure efficient handling of inquiries?

As a Call Coordinator, you regularly interact with various departments such as customer service, technical support, and sales to route calls and relay important information promptly. Effective communication and strong organizational skills are essential, as you must accurately document caller needs and ensure timely follow-ups. You will often participate in team meetings to align on processes and may help develop call-handling protocols to streamline workflows. This collaborative environment helps enhance overall customer satisfaction and supports the smooth operation of the organization.

Is a call coordinator a high stress job?

A call coordinator role can be moderately stressful due to managing multiple calls, scheduling, and coordinating communication between clients and staff. The level of stress depends on the work environment, workload, and the complexity of calls handled, but strong organizational and communication skills can help manage stress effectively.

What is a call coordinator?

Call Coordinators are professionals responsible for managing and directing incoming and outgoing calls within an organization, often in environments such as call centers or medical offices. Their duties typically include answering phone calls, routing them to the appropriate staff or department, scheduling appointments, and maintaining call logs. They play a key role in ensuring efficient communication and customer service by acting as the first point of contact for callers. Call Coordinators may also assist with administrative tasks and help resolve customer inquiries or issues.

What are the key skills and qualifications needed to thrive as a call coordinator, and why are they important?

To thrive as a Call Coordinator, you need strong organizational skills, attention to detail, and experience with scheduling or dispatching, often supported by a high school diploma or equivalent. Familiarity with call management software, CRM systems, and office communication tools is typically required. Excellent communication, multitasking, and problem-solving abilities help you manage high call volumes and coordinate efficiently with team members. These skills ensure effective handling of inquiries, optimized scheduling, and high customer satisfaction in fast-paced environments.

What is the difference between Call Coordinator vs Customer Service Representative?

AspectCall CoordinatorCustomer Service Representative
Required CredentialsHigh school diploma; communication skillsHigh school diploma; communication skills
Work EnvironmentHealthcare, emergency services, or corporate settingsRetail, telecom, or service industries
Employer & Industry UsageUsed in healthcare, emergency response, and corporate sectorsCommon in retail, telecom, and customer support roles
Search & Comparison IntentUnderstanding coordination and scheduling rolesCustomer interaction and support roles

While both roles involve communication and customer interaction, Call Coordinators primarily focus on scheduling, coordinating, and managing calls within specific industries like healthcare or corporate sectors. Customer Service Representatives handle direct customer inquiries, support, and problem-solving across various industries. The roles differ mainly in their focus areas but share similar communication skills and work environments.

What are the most commonly searched types of Call jobs in Indiana?

The most popular types of Call jobs in Indiana are:

What cities in Indiana are hiring for Call Coordinator jobs?

Cities in Indiana with the most Call Coordinator job openings:

Call Coordinator jobs near you
Infographic showing various Call Coordinator job openings in Indiana as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 77% Full Time, 15% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $46,154 per year, or $22.2 per hour.

Call Center Representative

International Medical Group

Indianapolis, IN • On-site

$15.25 - $19/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago

Job description


Assistance Coordinator – Global Healthcare & Travel Claims

Location: Remote (Indianapolis Office)
Contract: Full-Time | Monday to Friday
Schedule: 1st and 2nd shifts available between 8:00 AM - 8:00 PM 
 

Make a Global Impact with IMG

At International Medical Group (IMG), we’re more than just a leading international medical insurance provider—we’re a lifeline for travelers, expats, and global citizens. Every day, our products deliver peace of mind® to people living, working, and exploring across borders.

If you’re passionate about helping people and thrive in a fast-paced, customer-focused environment, this is your chance to make a difference on a global scale.


What You’ll Do

As an Assistance Coordinator, you’ll be the first point of contact for customers who need support with holistic queries and travel claims. Your role is all about delivering exceptional service and ensuring every interaction counts.

Key Responsibilities:

  • Handle a high volume of inbound and outbound communication (phone, email, chat) with professionalism and empathy
  • Answer benefit questions, update policies, and assist with new and existing claims
  • Document interactions accurately in our CRM system
  • Collaborate with team members and mentor new hires when needed
  • Support special projects and tasks as assigned
What We’re Looking For
  • 1+ year of customer service experience with strong problem-solving skills
  • Proficiency in Microsoft Office Suite
  • Excellent communication skills—both written and verbal
  • Ability to multitask in a fast-paced environment
  • Global awareness and a genuine passion for helping people
  • Positive attitude, resilience under pressure, and attention to detail
Perks & Benefits
  • A diverse, inclusive, and globally connected team
  • Comprehensive benefits package (Medical/RX/Dental/Vision)
  • 401(k) with company match
  • Paid Time Off + Company Holidays
  • Free parking & on-site fitness center
  • Casual dress environment
  • Tuition reimbursement plan
Ready to Build Something Extraordinary?

Join a team that’s making a difference worldwide. Apply now and take the next bold step in your career with IMG!
 

IMG is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, religion, gender, gender identity or expression, sexual orientation, genetic information, disability, age, veteran status, and other protected statuses as required by applicable law.

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