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Call Coordinator Jobs in Indiana (NOW HIRING)

The Lead Wedding Coordinator position is an exciting opportunity for those looking to be a wedding ... Attend a final details call with clients approximately 6 weeks prior to the wedding to confirm ...

Patient Coordinator

Mishawaka, IN · On-site

$18 - $21/hr

When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients' lives.

Patient Coordinator

Terre Haute, IN · On-site

$16 - $20/hr

When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients' lives.

Patient Coordinator

Richmond, IN · On-site

$18 - $20/hr

When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients' lives.

Wedding Coordinator

South Bend, IN · On-site

$300 - $350/wk

The Lead Wedding Coordinator position is an exciting opportunity for those looking to be a wedding ... Attend a final details call with clients approximately 6 weeks prior to the wedding to confirm ...

When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients' lives.

We're looking for a Quality Coordinator to join our team! As a Quality Coordinator , you'll ... Schedule: Monday-Friday Day Hours/Some On Administrative Call Responsibilities once every three ...

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Call Coordinator information

See Indiana salary details

$10

$22

$42

How much do call coordinator jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for call coordinator in Indiana is $22.19, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $24.71 per hour, depending on experience, location, and employer.

What is a call coordinator?

Call Coordinators are professionals responsible for managing and directing incoming and outgoing calls within an organization, often in environments such as call centers or medical offices. Their duties typically include answering phone calls, routing them to the appropriate staff or department, scheduling appointments, and maintaining call logs. They play a key role in ensuring efficient communication and customer service by acting as the first point of contact for callers. Call Coordinators may also assist with administrative tasks and help resolve customer inquiries or issues.

How does a call coordinator typically collaborate with other departments to ensure efficient handling of inquiries?

As a Call Coordinator, you regularly interact with various departments such as customer service, technical support, and sales to route calls and relay important information promptly. Effective communication and strong organizational skills are essential, as you must accurately document caller needs and ensure timely follow-ups. You will often participate in team meetings to align on processes and may help develop call-handling protocols to streamline workflows. This collaborative environment helps enhance overall customer satisfaction and supports the smooth operation of the organization.

What are the key skills and qualifications needed to thrive as a call coordinator, and why are they important?

To thrive as a Call Coordinator, you need strong organizational skills, attention to detail, and experience with scheduling or dispatching, often supported by a high school diploma or equivalent. Familiarity with call management software, CRM systems, and office communication tools is typically required. Excellent communication, multitasking, and problem-solving abilities help you manage high call volumes and coordinate efficiently with team members. These skills ensure effective handling of inquiries, optimized scheduling, and high customer satisfaction in fast-paced environments.

What is the difference between Call Coordinator vs Customer Service Representative?

AspectCall CoordinatorCustomer Service Representative
Required CredentialsHigh school diploma; communication skillsHigh school diploma; communication skills
Work EnvironmentHealthcare, emergency services, or corporate settingsRetail, telecom, or service industries
Employer & Industry UsageUsed in healthcare, emergency response, and corporate sectorsCommon in retail, telecom, and customer support roles
Search & Comparison IntentUnderstanding coordination and scheduling rolesCustomer interaction and support roles

While both roles involve communication and customer interaction, Call Coordinators primarily focus on scheduling, coordinating, and managing calls within specific industries like healthcare or corporate sectors. Customer Service Representatives handle direct customer inquiries, support, and problem-solving across various industries. The roles differ mainly in their focus areas but share similar communication skills and work environments.

Can I work in a call center without experience?

Call coordinator roles in call centers often do not require prior experience, as training is typically provided on the job. Strong communication skills, a customer-focused attitude, and basic computer proficiency are usually sufficient to start, with more advanced skills developed over time.

What does a call coordinator do?

A call coordinator manages and directs incoming and outgoing calls within an organization, ensuring effective communication between clients, staff, and departments. They often use phone systems or customer management software and may handle scheduling, message taking, and issue escalation to support smooth operations.

What are the most commonly searched types of Call jobs in Indiana?

The most popular types of Call jobs in Indiana are:

What cities in Indiana are hiring for Call Coordinator jobs?

Cities in Indiana with the most Call Coordinator job openings:

Infographic showing various Call Coordinator job openings in Indiana as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 80% Full Time, 13% Part Time, and 5% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $46,154 per year, or $22.2 per hour.

Residency Coordinator (Clinical Education Coordinator)

Indiana University

Indianapolis, IN • On-site

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 9 days ago


Job description

The Indiana University (IU) School of Dentistry has been advancing oral health in the state and beyond since 1879, when it was founded as the Indiana Dental College. Over the past 140 years, we've become a national leader in preparing oral health professionals, conducting innovative research that has an impact on patients and the profession, and providing patient-centered care.
The Department of Oral and Maxillofacial Surgery and Hospital Dentistry is a multidisciplinary hospital and office-based practice at the IU School of Dentistry and IU Health University Hospital. Our Department provides the full scope of oral and maxillofacial surgery specialty care, guided by our mission to excel in patient care, teaching, and education while promoting research and community engagement throughout Indiana and beyond.
Job Summary
The Residency Coordinator provides administrative and operational support for the Oral and Maxillofacial Surgery (OMS) Residency Program and serves as a key liaison between residents, residency director, faculty, department leadership, Graduate Medical Education (GME), and hospital departments.
Department-Specific Responsibilities
  • Manages resident and faculty call schedules, including assignments, changes, distribution, and schedule uploads to Axium, Lightning Bolt, and MedHub.
  • Maintains resident rotation schedules and coordinates departmental conferences, meetings, and educational activities.
  • Coordinates resident interviews, orientation, onboarding, evaluations, externships, and offboarding.
  • Maintains resident tracking, including licenses, credentials, VA credentials, work hours, coding and ethics requirements, badges, keys, iPads, and other program requirements.
  • Completes and maintains required GME reports, residency documentation, and standard operating procedures (SOPs).
  • Coordinates OMSITE examination activities and supports Commission on Dental Accreditation (CODA) accreditation requirements.
  • Manages Emburse reconciliation, hospitality expenses, and related administrative responsibilities.
  • Coordinates resident graduation activities, including certificates and the graduation ceremony.
  • Manages I-9 and badge processes and assists with other departmental administrative needs.
  • Maintains accurate and confidential residency records and ensures deadlines and compliance requirements are met.
  • Provides ongoing administrative support and communication to residents, faculty, leadership, and GME.
General Responsibilities
  • Provides administrative support to the department, such as managing calendars, answering phone calls, creating routine and confidential correspondence, drafting reports and presentations, and arranging meetings and conferences.
  • Schedules rotations and clinic hours for members. May arrange extracurricular activities.
  • Counsels current and incoming residents on administrative issues such as scheduling, rotation requirements, benefits, and leave.
  • Coordinates activities related to recruitment, including events, screening, interviewing, reference checks, and orientation for candidates.
  • Maintains ongoing documentation with respect to accuracy, confidentiality, and accessibility.
  • Implements program improvement projects from initiation to execution.
  • Offers recommendations to improve program administration and/or the overall quality of care.
  • Participates in the planning and development of academic and clinical requirements to ensure that all accreditation standards are maintained.
Qualifications
Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.
EDUCATION
Required
  • High school diploma or equivalent (such as HSED or GED).
WORK EXPERIENCE
Required
  • 4 years of experience in administration, office management, or program coordination.
Preferred
  • Experience in a clinical or academic setting.
SKILLS
Required
  • Proficient communication skills.
  • Maintains a high degree of professionalism.
  • Demonstrates time management and priority setting skills.
  • Demonstrates a high commitment to quality.
  • Possesses flexibility to work in a fast paced, dynamic environment.
  • Highly thorough and dependable.
  • Possesses a high degree of initiative.
  • Ability to build strong customer relationships.
Preferred
  • Strong organizational, communication, and time-management skills.
  • Ability to manage multiple priorities and deadlines with accuracy and confidentiality.
  • Ability to work independently and collaboratively in a fast-paced healthcare environment.
Working Conditions / Demands
This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.
Additional Information
Learn more about the the TMJ Institute .
Work Location
IU School of Dentistry
Indianapolis, Indiana
This is an in-person position.
Advertised Salary
$24.50 - 25.26 per hour based on experience and internal equity
Work Hours
This is a full-time position, Monday through Friday.
Benefits Overview
For full-time staff employees, Indiana University offers a wide array of benefits including:
  • Comprehensive medical and dental insurance
  • Health savings account with generous IU contributions
  • Healthcare and dependent care flexible spending accounts
  • Basic group life insurance paid by IU
  • Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
  • Base retirement plan with generous IU contributions, subject to vesting
  • Voluntary supplemental retirement plan options
  • Tuition subsidy for employees and family members taking IU courses
  • 10 paid holidays plus a paid winter break each year
  • Generous paid time off plans
  • Paid leave for new parents and IU-sponsored volunteer events
  • Employee assistance program (EAP)
Learn more about our benefits by reviewing the IU Benefit Programs Brochure .
Job Classification
Career Level: Mastery
FLSA: Nonexempt
Job Function: Health Services
Job Family: Clinical Education
Click here to learn more about Indiana University's Job Framework.
Posting Disclaimer
This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.
Equal Employment Opportunity
Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information .
Campus Safety and Security
The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online . You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.
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