By coordinating the logistics, WellTrans allows members to focus on their health while receiving ... High school diploma or equivalent required. * 1-2 years of call center or customer service ...
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By coordinating the logistics, WellTrans allows members to focus on their health while receiving ... High school diploma or equivalent required. * 1-2 years of call center or customer service ...
Material Coordinator
Indianapolis, IN · On-site
Description This is a Materials Coordinator position that is responsible for coordinating and ... Call couriers for pickup as needed, i.e. Hot Shot Delivery, FedEx, DHL, UPS, Freight Lines, etc.
Material Coordinator
Indianapolis, IN · On-site
Description This is a Materials Coordinator position that is responsible for coordinating and ... Call couriers for pickup as needed, i.e. Hot Shot Delivery, FedEx, DHL, UPS, Freight Lines, etc.
Patient Coordinator
$17 - $17.50/hr
When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients' lives.
Patient Coordinator
$17 - $17.50/hr
When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients' lives.
Patient Coordinator
Goshen, IN · On-site
$17 - $17.50/hr
When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients' lives.
Patient Coordinator
Goshen, IN · On-site
$17 - $17.50/hr
When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients' lives.
Patient Coordinator
$18 - $20/hr
When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients' lives.
Patient Coordinator
$18 - $20/hr
When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients' lives.
Patient Coordinator
Mishawaka, IN · On-site
$18 - $21/hr
When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients' lives.
Patient Coordinator
Mishawaka, IN · On-site
$18 - $21/hr
When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients' lives.
Patient Coordinator
$17 - $17.50/hr
When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients' lives.
Patient Coordinator
$17 - $17.50/hr
When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients' lives.
Patient Coordinator
$16 - $20/hr
When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients' lives.
Patient Coordinator
$16 - $20/hr
When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients' lives.
Patient Coordinator
Bloomington, IN · On-site
$18 - $20/hr
When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients' lives.
Patient Coordinator
Bloomington, IN · On-site
$18 - $20/hr
When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients' lives.
Patient Coordinator
Michigan City, IN · On-site
$18 - $20/hr
When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients' lives.
Patient Coordinator
Michigan City, IN · On-site
$18 - $20/hr
When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients' lives.
Patient Coordinator
Richmond, IN · On-site
$18 - $20/hr
When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients' lives.
Patient Coordinator
Richmond, IN · On-site
$18 - $20/hr
When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients' lives.
I have a Med Tech Coordinator role available near Lake Station, Indiana! Details - Full-time and ... call or text 617-746-2751! You can also schedule a time to chat here - REF#LM4133
I have a Med Tech Coordinator role available near Lake Station, Indiana! Details - Full-time and ... call or text 617-746-2751! You can also schedule a time to chat here - REF#LM4133
Patient Coordinator
Richmond, IN · On-site
$18 - $20/hr
When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients' lives.
Patient Coordinator
Richmond, IN · On-site
$18 - $20/hr
When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients' lives.
Patient Coordinator
$16 - $20/hr
When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients' lives.
Patient Coordinator
$16 - $20/hr
When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients' lives.
Wedding Coordinator
South Bend, IN · On-site
$300 - $350/wk
The Lead Wedding Coordinator position is an exciting opportunity for those looking to be a wedding ... Attend a final details call with clients approximately 6 weeks prior to the wedding to confirm ...
Wedding Coordinator
South Bend, IN · On-site
$300 - $350/wk
The Lead Wedding Coordinator position is an exciting opportunity for those looking to be a wedding ... Attend a final details call with clients approximately 6 weeks prior to the wedding to confirm ...
Patient Coordinator
Terre Haute, IN · On-site
$16 - $20/hr
When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients' lives.
Patient Coordinator
Terre Haute, IN · On-site
$16 - $20/hr
When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients' lives.
Wedding Coordinator
South Bend, IN · On-site
$300 - $350/wk
The Lead Wedding Coordinator position is an exciting opportunity for those looking to be a wedding ... Attend a final details call with clients approximately 6 weeks prior to the wedding to confirm ...
Wedding Coordinator
South Bend, IN · On-site
$300 - $350/wk
The Lead Wedding Coordinator position is an exciting opportunity for those looking to be a wedding ... Attend a final details call with clients approximately 6 weeks prior to the wedding to confirm ...
Patient Coordinator
$18 - $21/hr
When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients' lives.
Patient Coordinator
$18 - $21/hr
When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients' lives.
Wedding Coordinator
Indianapolis, IN · On-site
$300 - $350/wk
The Lead Wedding Coordinator position is an exciting opportunity for those looking to be a wedding ... Attend a final details call with clients approximately 6 weeks prior to the wedding to confirm ...
Wedding Coordinator
Indianapolis, IN · On-site
$300 - $350/wk
The Lead Wedding Coordinator position is an exciting opportunity for those looking to be a wedding ... Attend a final details call with clients approximately 6 weeks prior to the wedding to confirm ...
Patient Coordinator
$18 - $20/hr
When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients' lives.
Patient Coordinator
$18 - $20/hr
When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients' lives.
Call Coordinator information
See Indiana salary details
$10.52 - $13.41
4% of jobs
$13.41 - $16.30
15% of jobs
$16.86 is the 25th percentile. Wages below this are outliers.
$16.30 - $19.19
32% of jobs
$19.19 - $22.08
20% of jobs
$23.31 is the 75th percentile. Wages above this are outliers.
$22.08 - $24.97
11% of jobs
$24.97 - $27.86
7% of jobs
$27.86 - $30.76
4% of jobs
$30.76 - $33.65
4% of jobs
$33.65 - $36.54
2% of jobs
$36.54 - $39.43
1% of jobs
$39.43 - $42.32
0% of jobs
$10
$22
$42
How much do call coordinator jobs pay per hour?
As of Aug 16, 2026, the average hourly pay for call coordinator in Indiana is $22.19, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $24.71 per hour, depending on experience, location, and employer.
How does a call coordinator typically collaborate with other departments to ensure efficient handling of inquiries?
As a Call Coordinator, you regularly interact with various departments such as customer service, technical support, and sales to route calls and relay important information promptly. Effective communication and strong organizational skills are essential, as you must accurately document caller needs and ensure timely follow-ups. You will often participate in team meetings to align on processes and may help develop call-handling protocols to streamline workflows. This collaborative environment helps enhance overall customer satisfaction and supports the smooth operation of the organization.
Is a call coordinator a high stress job?
A call coordinator role can be moderately stressful due to managing multiple calls, scheduling, and coordinating communication between clients and staff. The level of stress depends on the work environment, workload, and the complexity of calls handled, but strong organizational and communication skills can help manage stress effectively.
What is a call coordinator?
Call Coordinators are professionals responsible for managing and directing incoming and outgoing calls within an organization, often in environments such as call centers or medical offices. Their duties typically include answering phone calls, routing them to the appropriate staff or department, scheduling appointments, and maintaining call logs. They play a key role in ensuring efficient communication and customer service by acting as the first point of contact for callers. Call Coordinators may also assist with administrative tasks and help resolve customer inquiries or issues.
What are the key skills and qualifications needed to thrive as a call coordinator, and why are they important?
To thrive as a Call Coordinator, you need strong organizational skills, attention to detail, and experience with scheduling or dispatching, often supported by a high school diploma or equivalent. Familiarity with call management software, CRM systems, and office communication tools is typically required. Excellent communication, multitasking, and problem-solving abilities help you manage high call volumes and coordinate efficiently with team members. These skills ensure effective handling of inquiries, optimized scheduling, and high customer satisfaction in fast-paced environments.
What is the difference between Call Coordinator vs Customer Service Representative?
| Aspect | Call Coordinator | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma; communication skills | High school diploma; communication skills |
| Work Environment | Healthcare, emergency services, or corporate settings | Retail, telecom, or service industries |
| Employer & Industry Usage | Used in healthcare, emergency response, and corporate sectors | Common in retail, telecom, and customer support roles |
| Search & Comparison Intent | Understanding coordination and scheduling roles | Customer interaction and support roles |
While both roles involve communication and customer interaction, Call Coordinators primarily focus on scheduling, coordinating, and managing calls within specific industries like healthcare or corporate sectors. Customer Service Representatives handle direct customer inquiries, support, and problem-solving across various industries. The roles differ mainly in their focus areas but share similar communication skills and work environments.
What are the most commonly searched types of Call jobs in Indiana?
The most popular types of Call jobs in Indiana are:
What cities in Indiana are hiring for Call Coordinator jobs?
Cities in Indiana with the most Call Coordinator job openings:
$16/hr
Full-time
Medical, Dental, Vision, PTO
Re-posted 21 days ago
Job description
Description:
Summary
Member Advocates serve as the first point of contact and represent the face of WellTrans Non-Emergency Medical Transportation (NEMT). In this role, team members manage inbound calls through an automated call distribution system, verify member eligibility, and respond to a variety of questions and inquiries from both internal and external customers.
Member Advocates are expected to provide courteous, professional, and knowledgeable service to members and managed care partners. They work to create positive experiences with every interaction, address concerns effectively, resolve complaints, and provide accurate information and support.
This is an on-site position; remote work opportunities are not available.
About WellTrans
WellTrans is dedicated to eliminating transportation as a barrier to good health by ensuring members can reliably reach the care they need. With over 20 years of experience serving the Medicaid and Medicare community, the company prioritizes safe, secure, and on-time transportation for every trip. WellTrans works closely with members to understand and meet their transportation needs while supporting a network of providers that offer a wide range of accommodations, including wheelchair-accessible vehicles, bus service, and overnight trips. By coordinating the logistics, WellTrans allows members to focus on their health while receiving dependable service from a team that is deeply connected to the communities it serves.
WellTrans is a Certified Minority and Disabled Veteran owned business and an equal opportunity employer.
Job Duties:
- Address and resolve member complaints, concerns, and inquiries in a timely and professional manner.
- Follow established communication guidelines and scripts when assisting with various member topics.
- Build strong relationships with members by actively listening to their needs and providing exceptional customer service.
- Assess member needs and offer appropriate solutions or alternatives to ensure satisfaction.
- Achieve individual performance goals while contributing to overall team and organizational targets.
- Respond promptly and professionally to requests from both members and transportation providers.
- Complete additional duties and responsibilities as assigned by management.
Pay & Benefits
$16.00/hour – with chance for advancement
Overtime potential
Variable working schedules
Paid Training
Company sponsored health, vision, dental insurance (optional additional coverage available)
Paid Time Off
Paid Holidays
Employee Assistance Program
Requirements:Requirements
- High school diploma or equivalent required.
- 1–2 years of call center or customer service experience.
- Ability to pass a criminal background check and drug screening.
- Proficiency in Microsoft Office (Word, Excel, Outlook).
- Strong verbal and written communication skills.
- Excellent customer service skills, including the ability to assist members professionally in challenging situations.
- Ability to understand and follow written and verbal instructions and take direction from supervisors.
- Professional appearance and demeanor.
- Ability to communicate effectively with individuals at all levels and from diverse backgrounds.
- Bilingual in English and Spanish required