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Call Center Representative Jobs (NOW HIRING)

Unidor

CALL CENTER REPRESENTATIVE

Manhattan, NY · On-site

$17.75 - $22/hr

Call Center Representative Job Type: Remote Unidor is a leading provider of innovative solutions for businesses and individuals. We are currently seeking a highly motivated and customer-focused ...

Bath Concepts

Call Center Representative

Milwaukee, WI · On-site

$15.75 - $19.75/hr

Call Center Representative Empire Home Remodeling expects nothing less than your best and we are seeking individuals that are a master of their craft, great communicators, attention to details and ...

Bath Concepts

Call Center Representative

Milwaukee, WI · On-site

$15.75 - $19.75/hr

Call Center Representative Empire Home Remodeling expects nothing less than your best and we are seeking individuals that are a master of their craft, great communicators, attention to details and ...

ROCS Grad Staffing

Call Center Representative

Rockville, MD · On-site

$16.25 - $20.50/hr

A Call Center Representative plays a key role in customer service by handling inbound or outbound calls to assist customers. Here's a general for this role: Job Title: Call Center Representative Job ...

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Doggett

Call Center Representative

Springdale, AR · On-site

$14.25 - $17.75/hr

```html Call Center Representative Location: Springdale, AR 72762 Job Overview We are seeking a motivated and customer-focused Call Center Representative to join our team in Springdale, AR. The ideal ...

Doggett John Deere

Call Center Representative

Springdale, AR

$14.25 - $17.75/hr

```html Call Center Representative Location: Springdale, AR 72762 Job Overview We are seeking a motivated and customer-focused Call Center Representative to join our team in Springdale, AR. The ideal ...

Brightkey, Inc.

Call Center Representative

Annapolis, MD · On-site

$18 - $20/hr

Join our dynamic team at BrightKey as a Call Center Representative , where you will play a vital role in delivering exceptional customer service and support. BrightKey serves various non-profit and ...

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How much do call center representative jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for call center representative in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What Is the Job of a Call Center Representative?

Call center representatives take customer service calls for companies. Businesses employ call center representatives to handle a range of customer issues, including resolving complaints, processing transactions, and answering customer questions. They may also make cold calls or other outgoing calls for a company, usually following a set dialog script. Call center representatives often work remotely or in different call centers so that customer service lines may be open for more extended hours. This job requires strong verbal communication skills.

What are the key skills and qualifications needed to thrive as a Call Center Representative, and why are they important?

To thrive as a Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing tools is highly valuable. Patience, active listening, and emotional resilience are crucial soft skills that help manage challenging customer interactions and maintain professionalism under pressure. These skills ensure efficient issue resolution, customer satisfaction, and high performance in a fast-paced support environment.

What are some common challenges faced by Call Center Representatives, and how can they be managed?

Call Center Representatives often encounter challenges such as handling high call volumes, managing difficult customer interactions, and maintaining consistent performance metrics. Effective time management and resilience are key to staying productive and positive throughout the day. Many companies provide ongoing training, team support, and feedback to help representatives develop strong communication and problem-solving skills, which are essential for overcoming these challenges. Building rapport with teammates and supervisors can also provide valuable support and reduce stress in a fast-paced environment.

What are Call Center Representatives?

Call Center Representatives are professionals who handle incoming and outgoing customer calls for a business or organization. Their primary responsibilities include assisting customers with inquiries, resolving issues, processing orders, and providing information about products or services. They are trained to communicate clearly, maintain a positive attitude, and use computer systems to track customer interactions and solutions. Effective call center representatives play a crucial role in ensuring customer satisfaction and loyalty.
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Call Center Representative jobs near you
Infographic showing various Call Center Representative job openings in the United States as of May 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
Manufacturing Call Center Rep

Manufacturing Call Center Rep

Global Channel Management

Houston, TX

$15.25 - $19/hr

Other

Posted 10 days ago

Job description

Manufacturing Call Center Rep

Houston, Texas, United States

$ 22.00 - 23.00 (US Dollar)

Job Openings Manufacturing Call Center Rep

About the Job

Manufacturing Call Center Rep needs 2+ years experience Manufacturing Call Center Rep requires: Onsite SAP/ QP1 required Manufacturing experience Call center Account management Manufacturing Call Center Rep duties: Establishes and maintains customer relationships with key assigned accounts Ensures accuracy of order entry Follows up with order patterns, inventory, demand and product schedules focusing on attention to detail Demonstrates an elevated level of account ownership Works with sales representatives to ensure the service and customer requirements are understood and implemented in line with customers expectations Monitors day to day open/back-order reports of each account within a portfolio Works to understand product schedule for Liquid and Powder Coatings manufacturing sites Working understanding of color matching

Global Channel Management logo

About Global Channel Management

Sourced by ZipRecruiter

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Austell, GA, US

Year founded

2009

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