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Call Center Representative Jobs in Delaware (NOW HIRING)

VHB

Call Center Representative

Smyrna, DE

$18.50/hr

Overview ABOUT THE POSITION We're seeking a Call Center Representative to help keep Delaware's transportation network running smoothly. In this role, you'll provide administrative and operational ...

VHB

Call Center Representative

Smyrna, DE

$18.50/hr

ABOUT THE POSITION We're seeking a Call Center Representative to help keep Delaware's transportation network running smoothly. In this role, you'll provide administrative and operational support by ...

New

VHB

Call Center Representative

Smyrna, DE

$18.50/hr

Overview ABOUT THE POSITION We're seeking a Call Center Representative to help keep Delaware's transportation network running smoothly. In this role, you'll provide administrative and operational ...

VHB

Call Center Representative

Smyrna, DE · On-site

$18.50/hr

Overview ABOUT THE POSITION We're seeking a Call Center Representative to help keep Delaware's transportation network running smoothly. In this role, you'll provide administrative and operational ...

New

F.H. Furr

Call Center Supervisor (On-Site)

Georgetown, DE · On-site

$55K - $80K/yr

Overview Call Center Supervisor (Onsite - Georgetown, DE) Position Summary F.H. Furr is seeking an experienced Call Center Supervisor to lead and develop a team of customer service and booking agents ...

New

Liveops

Remote Customer Service Representative

Newark, DE · Remote

$20/hr

Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose your own schedule by self-scheduling 30-minute blocks or commits. * Hours of Operation (Jan-Apr): 7 ...

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Call Center Representative information

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How much do call center representative jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for call center representative in Delaware is $17.93, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

How can I make 2000 a week working from home?

A Call Center Representative can potentially earn $2,000 a week by working full-time hours, often 40 or more hours, and handling high-volume or specialized customer service tasks. Increasing income may involve gaining skills in sales, technical support, or using multiple platforms, and working for companies that offer performance-based bonuses or commissions.

What are the key skills and qualifications needed to thrive as a Call Center Representative, and why are they important?

To thrive as a Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing tools is highly valuable. Patience, active listening, and emotional resilience are crucial soft skills that help manage challenging customer interactions and maintain professionalism under pressure. These skills ensure efficient issue resolution, customer satisfaction, and high performance in a fast-paced support environment.

What are Call Center Representatives?

Call Center Representatives are professionals who handle incoming and outgoing customer calls for a business or organization. Their primary responsibilities include assisting customers with inquiries, resolving issues, processing orders, and providing information about products or services. They are trained to communicate clearly, maintain a positive attitude, and use computer systems to track customer interactions and solutions. Effective call center representatives play a crucial role in ensuring customer satisfaction and loyalty.

What jobs pay 4000 a week without a degree?

A Call Center Representative typically does not earn $4,000 a week without additional experience or bonuses. High-paying roles that can reach this level without a degree are rare and often involve specialized skills, sales commissions, or management positions in fields like sales, real estate, or certain trades. Most jobs offering such high weekly pay require significant experience, certifications, or entrepreneurial effort.

What is the highest paying call center job?

The highest paying call center jobs typically involve supervisory, managerial, or specialized roles such as call center managers, operations directors, or technical support managers, which can earn significantly higher salaries than entry-level positions. These roles often require leadership skills, industry experience, and sometimes certifications, with salaries varying based on company size and location.

What are some common challenges faced by Call Center Representatives, and how can they be managed?

Call Center Representatives often encounter challenges such as handling high call volumes, managing difficult customer interactions, and maintaining consistent performance metrics. Effective time management and resilience are key to staying productive and positive throughout the day. Many companies provide ongoing training, team support, and feedback to help representatives develop strong communication and problem-solving skills, which are essential for overcoming these challenges. Building rapport with teammates and supervisors can also provide valuable support and reduce stress in a fast-paced environment.

What do call center representatives do?

Call center representatives handle customer inquiries, provide information about products or services, and resolve issues over phone, email, or chat. They use communication skills and often work with customer management software to document interactions and ensure customer satisfaction.

What Is the Job of a Call Center Representative?

Call center representatives take customer service calls for companies. Businesses employ call center representatives to handle a range of customer issues, including resolving complaints, processing transactions, and answering customer questions. They may also make cold calls or other outgoing calls for a company, usually following a set dialog script. Call center representatives often work remotely or in different call centers so that customer service lines may be open for more extended hours. This job requires strong verbal communication skills.

More about Call Center Representative jobs
What are the most commonly searched types of Call Center Representative jobs in Delaware? The most popular types of Call Center Representative jobs in Delaware are:
What are popular job titles related to Call Center Representative jobs in Delaware? For Call Center Representative jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Call Center Representative jobs in Delaware look for? The top searched job categories for Call Center Representative jobs in Delaware are:
What cities in Delaware are hiring for Call Center Representative jobs? Cities in Delaware with the most Call Center Representative job openings:
What are popular job titles related to Call Center Representative jobs in DE? For Call Center Representative jobs in DE, the most frequently searched job titles are:
Call Center Representative jobs near you
Infographic showing various Call Center Representative job openings in Delaware as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 77% Full Time, 17% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $37,289 per year, or $17.9 per hour.
Call Center Representative

Call Center Representative

Delaware Eye Institute

Rehoboth Beach, DE

$19 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 hours ago

Job description

Delaware Eye Institute is searching for an enthusiastic, patient focused, Full Time Call Center Representative for our Rehoboth Beach, DE. office. This position will be cross trained a Patient Services Representative as well. Great work hours, no nights, no weekends, no major holidays, a robust benefits package, a team-oriented working environment where you are seen, heard and respected as well as clear career ladder opportunities

About Us: Delaware Eye Institute, located in Rehoboth Beach, Delaware, is a multispecialty group of ophthalmologists and optometrists. We have a 29,000 square foot state of the art office complex which includes an expansive clinical wing, a full-service optical shop, the Retina Center and our Outpatient Surgery Center with two operating rooms. This one-of-a-kind facility, staffed with experienced eye care professionals, is designed to enable us to provide the latest techniques and technologies available in eye care. As participants in many national research studies, our fellowship trained physicians can provide patients with complex and serious eye conditions the most advanced vision saving medical and surgical treatments available.

Our Commitment: All of us at Delaware Eye Institute are committed to inclusion and belonging. We believe today more than ever that creating an environment where everyone can bring their authentic selves to work and make it easy for others to do the same will benefit us all. It isn’t speaking the words, but starts with a culture of caring, listening and service. We would thoroughly enjoy meeting with you and discussing our employment opportunities.

The Call Center Representative will play a pivotal role in ensuring our patients receive top-notch service and assistance. You will be responsible for handling a wide range of inbound and outbound calls, addressing customer inquiries, resolving issues, and promoting our products or services. The ideal candidate is a strong communicator with excellent problem-solving skills and a passion for customer satisfaction.

Responsibilities:

  • Answer incoming calls professionally and courteously and make outbound calls when necessary to assist customers with inquiries, issues, or product information
  • Listen actively to patients' concerns, assess their needs, and provide effective solutions or guidance to resolve issues promptly and accurately
  • Maintain a comprehensive understanding of our products, services, and policies to provide accurate information to patients
  • Document all patient interactions accurately in the CRM system, ensuring that records are complete and up to date
  • Follow established call center protocols and procedures to maintain the highest quality standards in patient care
  • Collaborate with colleagues and team members to share best practices and ensure a cohesive and supportive work environment
  • Participate in training sessions and keep up to date with industry trends and product knowledge to continuously improve your performance

Qualifications:

  • High school diploma or equivalent; additional education is a plus
  • Previous experience in customer service or call center roles is preferred but not required
  • Knowledge of medical and vision insurance preferred
  • Excellent verbal and written communication skills
  • Strong problem-solving abilities and the ability to remain calm under pressure
  • Adaptability and a willingness to learn and grow within the organization
  • Experience with EMR/EHR and EPM, NextGen is preferred but not required

In Turn We Will Offer:

  • Benefits to full time team members that include comprehensive medical, dental and optical coverage, 401K and short- and long-term disability
  • Company paid life insurance
  • Paid holidays and generous paid time off
  • Paid parking where applicable
  • Team oriented working environment where you are heard and respected
  • Clear career ladder opportunities

#ESP1