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Call Center Representative Jobs in Delaware (NOW HIRING)

Schell Brothers

Warranty Representative

Rehoboth Beach, DE

$15 - $19.50/hr

Schell Brothers Delaware Division is looking for an energetic and positive Customer Care Team Member (Warranty Representative) who has the ability and desire to interact closely with our customers to ...

Home Genius Exteriors

Sales Representative

Christiana, DE · On-site

$90K - $225K/yr

Hybrid work schedule in Delaware As a full-time, W-2 Outside Sales Representative, you'll meet with ... No cold calling all appointments are pre-qualified by our call center * Medical, dental & vision ...

Simon Eye

Patient Service Representative

Wilmington, DE · On-site

$17 - $21.50/hr

Patient Service Representative Simon Eye and Center for Advanced Eye Care are partner practices ... At least 2 years of experience providing exceptional customer service, preferably in a call center ...

Home Genius Exteriors

Sales Representative

Georgetown, DE · On-site

$90K - $225K/yr

Hybrid work schedule in Delaware As a full-time, W-2 Outside Sales Representative, you'll meet with ... No cold calling all appointments are pre-qualified by our call center * Medical, dental & vision ...

Home Genius Exteriors

Sales Representative

Greenwood, DE · On-site

$90K - $225K/yr

Hybrid work schedule in Delaware As a full-time, W-2 Outside Sales Representative, you'll meet with ... No cold calling all appointments are pre-qualified by our call center * Medical, dental & vision ...

Home Genius Exteriors

Sales Representative

Georgetown, DE · On-site

$90K - $225K/yr

Hybrid work schedule in Delaware As a full-time, W-2 Outside Sales Representative, you'll meet with ... No cold calling - all appointments are pre-qualified by our call center * Medical, dental & vision ...

Home Genius Exteriors

Sales Representative

Christiana, DE · Hybrid

$90K - $225K/yr

Hybrid work schedule in Delaware As a full-time, W-2 Outside Sales Representative, you'll meet with ... No cold calling - all appointments are pre-qualified by our call center * Medical, dental & vision ...

EPITEC

Customer Service Representative

Wilmington, DE · On-site

$20 - $23/hr

Customer Service Representative Location: Wilmington DE (Onsite Role) Duration: 12 months plus ... Demonstrated customer service experience beyond retail or call center support. Experience with SAP ...

Nemours

Access Center Specialist

Wilmington, DE · On-site

... represent Nemours in a positive, professional manner. They are responsible for demonstrating a ... More than one (1) year of customer service, medical office, or call center experience required.

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Call Center Representative information

See Delaware salary details

$10

$17

$25

How much do call center representative jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for call center representative in Delaware is $17.93, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a call center representative, and why are they important?

To thrive as a Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing tools is highly valuable. Patience, active listening, and emotional resilience are crucial soft skills that help manage challenging customer interactions and maintain professionalism under pressure. These skills ensure efficient issue resolution, customer satisfaction, and high performance in a fast-paced support environment.

What is a call center representative?

Call Center Representatives are professionals who handle incoming and outgoing customer calls for a business or organization. Their primary responsibilities include assisting customers with inquiries, resolving issues, processing orders, and providing information about products or services. They are trained to communicate clearly, maintain a positive attitude, and use computer systems to track customer interactions and solutions. Effective call center representatives play a crucial role in ensuring customer satisfaction and loyalty.

What are some common challenges faced by call center representatives, and how can they be managed?

Call Center Representatives often encounter challenges such as handling high call volumes, managing difficult customer interactions, and maintaining consistent performance metrics. Effective time management and resilience are key to staying productive and positive throughout the day. Many companies provide ongoing training, team support, and feedback to help representatives develop strong communication and problem-solving skills, which are essential for overcoming these challenges. Building rapport with teammates and supervisors can also provide valuable support and reduce stress in a fast-paced environment.

How can I become a call center representative?

To become a call center representative, candidates typically need a high school diploma or equivalent and strong communication skills. Customer service experience and familiarity with call center software can be beneficial, and some employers may require specific training or certifications. Good interpersonal skills and the ability to handle stressful situations are important for success in this role.

What does a call center representative do?

Call center representatives take customer service calls for companies. Businesses employ call center representatives to handle a range of customer issues, including resolving complaints, processing transactions, and answering customer questions. They may also make cold calls or other outgoing calls for a company, usually following a set dialog script. Call center representatives often work remotely or in different call centers so that customer service lines may be open for more extended hours. This job requires strong verbal communication skills.

More about Call Center Representative jobs

What are the most commonly searched types of Call Center Representative jobs in Delaware?

The most popular types of Call Center Representative jobs in Delaware are:

What are popular job titles related to Call Center Representative jobs in Delaware?

For Call Center Representative jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Call Center Representative jobs in Delaware look for?

The top searched job categories for Call Center Representative jobs in Delaware are:

What cities in Delaware are hiring for Call Center Representative jobs?

Cities in Delaware with the most Call Center Representative job openings:

What are popular job titles related to Call Center Representative jobs in DE?

For Call Center Representative jobs in DE, the most frequently searched job titles are:

Call Center Representative jobs near you
Infographic showing various Call Center Representative job openings in Delaware as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,289 per year, or $17.9 per hour.

Warranty Representative

Schell Brothers

Rehoboth Beach, DE

$15 - $19.50/hr

Full-time

Re-posted 2 days ago

Job description

Schell Brothers’ mission is to bring happiness to ourselves and our homeowners by not only creating exceptional homes and communities but also providing an extraordinary home buying experience. Our employees are passionate about their jobs and believe in happiness, positivity, and collaboration with others.

We are proud to have received Pro Builder’s prestigious "Builder of the Year" award, the highest honor for a builder in North America. Additionally, we’ve earned the "Great Place to Work" certification across our divisions, reflecting the strength and culture of our team.

Schell Brothers Delaware Division is looking for an energetic and positive Customer Care Team Member (Warranty Representative) who has the ability and desire to interact closely with our customers to provide an exceptional warranty experience.

Customer Care Team Members get an opportunity to interact with homeowners and trade partners daily to ensure timely and quality service work.

At Schell Brothers, we work hard but also get to enjoy sweet perks like unlimited time off, medical benefits, and employee appreciation events. Our Customer Care Team Members receive a competitive salary with the potential of a performance bonus and a company vehicle.

Requirements

· High school diploma or GED.

· Valid driver's license.

· Must be able to lift 50 pounds at times.

· Comfortable with technology and proficient with MS Office Products.

· Positive and caring attitude.

· Outgoing, professional demeanor.

· Excellent verbal and written communication skills.

· Excellent organizational skills and attention to detail.

· Must be able to collaborate with other Team Members.

· Strong work ethic, reliable, punctual, and honest.

· Ability to prioritize tasks.

· Previous experience including, but not limited to, quality assurance and customer care/warranty. (preferred)

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