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Entry Level Call Center Representative Jobs in Delaware

Call center

Newark, DE ยท On-site

$16/hr

Collections Representative Location: Newark, Delaware | 100% On-Site Pay: $16.00 per hour Schedule ... Previous call center or high-volume customer contact experience. Collections experience is a plus ...

$18.57/hr

... Call Center Representative to serve as a critical connection between patients and nutritional services. In this role, you will collect patient meal selections, ensure menu choices comply with ...

... representatives, and anyone seeking a stable career with advancement opportunities. Pay: * $16.00 ... call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file ...

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Entry Level Call Center Representative information

See Delaware salary details

$10

$17

$25

How much do entry level call center representative jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for entry level call center representative in Delaware is $17.93, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is an entry level call center representative?

An Entry Level Call Center Representative handles inbound or outbound customer calls to provide support, answer questions, or resolve issues. They follow scripts, use company systems to log interactions, and may assist with sales or troubleshooting. Strong communication skills, patience, and problem-solving abilities are essential. Training is usually provided, and no prior experience is typically required.

What does an entry level call center representative do?

A typical workday for an Entry Level Call Center Representative involves answering inbound calls or making outbound calls to assist customers with questions, resolve issues, or provide information about products and services. You'll spend most of your day at a computer workstation, navigating company databases and documenting interactions. The role often includes working as part of a team under the guidance of a supervisor, with scheduled break times and periodic performance evaluations. While the work can be fast-paced, it provides valuable experience in customer service and can lead to advancement opportunities within the company.

What are the key skills and qualifications needed to thrive as an entry level call center representative?

To thrive as an Entry Level Call Center Representative, you need strong communication skills, attention to detail, basic computer literacy, and typically at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is often required, though on-the-job training is commonly provided. Patience, active listening, and a positive attitude help individuals excel in high-volume, customer-focused environments. These abilities are crucial for resolving customer issues efficiently and maintaining high levels of customer satisfaction.

Can I get an entry level call center representative job with no experience?

Entry level call center representative positions typically do not require prior experience, focusing instead on communication skills, customer service ability, and a willingness to learn. Many employers provide on-the-job training and may consider candidates with limited or no previous work experience. Basic computer skills and a professional attitude are often sufficient to qualify for such roles.

How do I become an entry level call center representative with no experience?

To become an entry level call center representative with no experience, focus on developing strong communication and customer service skills, which can be demonstrated through volunteer work or part-time roles. Many employers provide on-the-job training, so having a positive attitude and basic computer skills can help you get started; certifications in customer service or call center software can also improve your chances.

Is an entry level call center representative a good entry-level position?

An entry level call center representative is a common entry-level job that provides customer service experience, communication skills, and familiarity with call center software. It often requires basic computer skills and offers opportunities for advancement into supervisory or specialized roles. The position can be a good starting point for those seeking to develop interpersonal skills and gain industry experience.

What are the most commonly searched types of Call Center Representative jobs in Delaware?

The most popular types of Call Center Representative jobs in Delaware are:

What are popular job titles related to Entry Level Call Center Representative jobs in Delaware?

For Entry Level Call Center Representative jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Entry Level Call Center Representative jobs in Delaware look for?

The top searched job categories for Entry Level Call Center Representative jobs in Delaware are:

What cities in Delaware are hiring for Entry Level Call Center Representative jobs?

Cities in Delaware with the most Entry Level Call Center Representative job openings:

Infographic showing various Entry Level Call Center Representative job openings in Delaware as of August 2026, with employment types broken down into 2% As Needed, 80% Full Time, 16% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $37,289 per year, or $17.9 per hour.

Call Center Representative

ALOIS Solutions

Newark, DE โ€ข On-site

$15.75 - $19.75/hr

Other

This job post hasย expired 2 days ago.ย Applications are no longer accepted.


Job description

Note:

Candidates must be located within a 20-mile radius of the job location.


About the Company

Manage delinquent accounts and perform a minimum of 50 collection calls per day.


About the Role

Contact debtors by phone, email, and written correspondence to discuss outstanding balances and negotiate payment arrangements.


Responsibilities

  • Document collection activities accurately while following company standards and federal regulations.
  • Provide professional customer service, handle difficult conversations, and resolve conflicts.
  • Perform skip tracing to locate hard-to-reach debtors.
  • Use collections/CRM software and Microsoft Office to manage accounts and maintain records.


Qualifications


  • High school diploma or equivalent; some college coursework in business or related fields is preferred.


Required Skills

  • 0-1 years of experience in collections or related customer service roles, preferably in a financial or credit environment.


Pay range and compensation package

Over the call