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Entry Level Call Center Representative Jobs in Delaware

Casella Waste Systems

Customer Care Representative

Townsend, DE · On-site

$15.25 - $20.75/hr

Position Summary The Customer Care Representative provides outstanding service to our customers by ... Understands and strives to meet or exceed call center metrics while providing excellent consistent ...

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All JobsCall Center Representative JobsEntry Level Call Center Representative JobsEntry Level Call Center Representative Jobs in Delaware

Entry Level Call Center Representative information

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How much do entry level call center representative jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for entry level call center representative in Delaware is $17.93, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is an entry level call center representative?

An Entry Level Call Center Representative handles inbound or outbound customer calls to provide support, answer questions, or resolve issues. They follow scripts, use company systems to log interactions, and may assist with sales or troubleshooting. Strong communication skills, patience, and problem-solving abilities are essential. Training is usually provided, and no prior experience is typically required.

What does an entry level call center representative do?

A typical workday for an Entry Level Call Center Representative involves answering inbound calls or making outbound calls to assist customers with questions, resolve issues, or provide information about products and services. You'll spend most of your day at a computer workstation, navigating company databases and documenting interactions. The role often includes working as part of a team under the guidance of a supervisor, with scheduled break times and periodic performance evaluations. While the work can be fast-paced, it provides valuable experience in customer service and can lead to advancement opportunities within the company.

What are the key skills and qualifications needed to thrive as an entry level call center representative?

To thrive as an Entry Level Call Center Representative, you need strong communication skills, attention to detail, basic computer literacy, and typically at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is often required, though on-the-job training is commonly provided. Patience, active listening, and a positive attitude help individuals excel in high-volume, customer-focused environments. These abilities are crucial for resolving customer issues efficiently and maintaining high levels of customer satisfaction.

Can I get an entry level call center representative job with no experience?

Entry level call center representative positions typically do not require prior experience, focusing instead on communication skills, customer service ability, and a willingness to learn. Many employers provide on-the-job training and may consider candidates with limited or no previous work experience. Basic computer skills and a professional attitude are often sufficient to qualify for such roles.

How do I become an entry level call center representative with no experience?

To become an entry level call center representative with no experience, focus on developing strong communication and customer service skills, which can be demonstrated through volunteer work or part-time roles. Many employers provide on-the-job training, so having a positive attitude and basic computer skills can help you get started; certifications in customer service or call center software can also improve your chances.

Is an entry level call center representative a good entry-level position?

An entry level call center representative is a common entry-level job that provides customer service experience, communication skills, and familiarity with call center software. It often requires basic computer skills and offers opportunities for advancement into supervisory or specialized roles. The position can be a good starting point for those seeking to develop interpersonal skills and gain industry experience.

What are the most commonly searched types of Call Center Representative jobs in Delaware?

The most popular types of Call Center Representative jobs in Delaware are:

What are popular job titles related to Entry Level Call Center Representative jobs in Delaware?

For Entry Level Call Center Representative jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Entry Level Call Center Representative jobs in Delaware look for?

The top searched job categories for Entry Level Call Center Representative jobs in Delaware are:

What cities in Delaware are hiring for Entry Level Call Center Representative jobs?

Cities in Delaware with the most Entry Level Call Center Representative job openings:

Entry Level Call Center Representative jobs near you
Infographic showing various Entry Level Call Center Representative job openings in Delaware as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $37,289 per year, or $17.9 per hour.

Representative - Call Center Agent (Full Time)

Bally's Corporation

Dover, DE • On-site

$16/hr

Full-time

Re-posted 24 days ago

Bally's rating

6.6

Company rating: 6.6 out of 10

Based on 65 frontline employees who took The Breakroom Quiz

14th of 15 rated gambling companies

Job description

Responsibilities:
  • Customizes guest experience by coordinating and reserving room accommodations, redeeming available offers specific to player profile.
  • Ability to lead the call without impacting actually listening to the voice of the customer.
  • Ability to quickly and accurately input information into various systems.
  • Seeks and acts upon opportunities to up-sell accommodations.
  • Maintains guest confidentiality at all times when reviewing information.
  • Registers guests in player tracking software for select invitational events.
  • Effectively deal with job stress, angry callers and upset customers. Understand the impact of voice tone when speaking with guests.
  • Follows department standards and sequence of service. Participates in shop reports, and makes adjustments based on feedback from supervisor or manager.
  • Must have a clear speaking voice, be comfortable with phone work and date entry.
  • Needs to be able to type information into computer while speaking to customer on the phone.
  • Promotes positive and productive motivation within the department.
  • Respond to all guest inquiries professionally, courteously and promptly.
  • Must be prepared and able to handle with composure and tact a high volume of repetitive customer interactions over the telephone in a fast paced environment. Always keep a smile in voice.
  • Will handle hotel room reservations and casino offers. Handles additional offers for special events as required.
  • Handles guest room deposits via credit cards that are placed on reservations.
  • Maintains knowledge and ability to multi-task multiple systems to include but not limited to hotel property management systems, central reservations systems, revenue management systems, and call center systems.
  • Utilizes Microsoft Office suite programs. i.e. Microsoft Office products, Excel, Word, Outlook etc.
  • Assists with overflow calls from other properties as required.
  • Maintains an effective and professional manner with all customers.
  • Performs filing assignments as directed.
  • Works safely, following all established safety rules and regulations.
  • Communicates effectively with co-workers, supervisors and guests.
  • Follows all relevant policies and procedures.
  • Performs other duties as assigned.

Qualifications:
  • High school diploma, GED or equivalent work experience required.
  • Strong computer literacy skills.
  • Must have excellent written and oral English communication skills, and telephone etiquette skills.
  • Prior call center or customer service experience preferred.
  • Must possess excellent hospitality and guest relations skills.
  • Must be able to report to work on time as scheduled.
  • Must be proactive and work well under pressure in a fast paced environment.
  • Must be able to respond calmly and make rational decisions when handling guest conflicts.
  • Must have outstanding coordination and organizational skills with the ability to multi-task.
  • Must be able to work a varied shift schedule, including weekends and holidays.
  • Must present an overall professional appearance and report to work in appropriate attire
  • Must have the ability to work well with fellow employees - must be a team player.

Work Environment:
  • Must be available to work weekends, holidays, and nights as scheduled
  • Must be able to remain in a seated position for an entire shift, handling transactions which require repetitive finger and wrist (keyboard date entry) as well as prolonged viewing of data on a computer monitor.
  • Must be prepared and able to handle with composure and tact a high volume of repetitive customer interactions over the telephone in a fast paced environment. Always keep a smile in voice.

Additional Benefits:
  • Enjoy 30 consecutive days of free rides for new hires with DART and earn reimbursements via Delaware Commute Solutions

Starting Compensation:
  • $16.00/hr

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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