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Amazon Call Center Jobs in Delaware (NOW HIRING)

VHB

Call Center Representative

Smyrna, DE · On-site

$18.50/hr

Overview ABOUT THE POSITION We're seeking a Call Center Representative to help keep Delaware's transportation network running smoothly. In this role, you'll provide administrative and operational ...

VHB

Call Center Representative

Smyrna, DE

$18.50/hr

ABOUT THE POSITION We're seeking a Call Center Representative to help keep Delaware's transportation network running smoothly. In this role, you'll provide administrative and operational support by ...

VHB

Call Center Representative

Smyrna, DE

$18.50/hr

Overview ABOUT THE POSITION We're seeking a Call Center Representative to help keep Delaware's transportation network running smoothly. In this role, you'll provide administrative and operational ...

VHB

Call Center Representative

Smyrna, DE · On-site

$18.50/hr

Overview ABOUT THE POSITION We're seeking a Call Center Representative to help keep Delaware's transportation network running smoothly. In this role, you'll provide administrative and operational ...

F.H. Furr

Call Center Supervisor (On-Site)

Georgetown, DE · On-site

$55K - $80K/yr

Overview Call Center Supervisor (Onsite - Georgetown, DE) Position Summary F.H. Furr is seeking an experienced Call Center Supervisor to lead and develop a team of customer service and booking agents ...

Sallie_mae

Manager, Business Integration

New Castle, DE · On-site

Experience working with call center technologies (dialers, IVR, CRM systems like Salesforce, AWS/Amazon Connect preferred) * Excellent organizational and project management skills; ability to manage ...

Liveops

Remote Customer Service Representative

Newark, DE · Remote

$20/hr

Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose your own schedule by self-scheduling 30-minute blocks or commits. * Hours of Operation (Jan-Apr): 7 ...

Liveops

Remote Customer Service Representative

Dover, DE · Remote

$20/hr

Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose your own schedule by self-scheduling 30-minute blocks or commits. * Hours of Operation (Jan-Apr): 7 ...

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How much do amazon call center jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for amazon call center in Delaware is $17.93, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the typical work environment like for an Amazon Call Center representative?

Amazon Call Center representatives often work in a fast-paced, collaborative environment, either remotely or from a designated office location, depending on the team's structure. Employees typically participate in scheduled shifts, with opportunities for overtime during peak seasons. Team members regularly interact with supervisors and colleagues through virtual meetings, chat platforms, and training sessions to stay aligned on best practices and updates. The role involves responding to customer inquiries, troubleshooting issues, and ensuring that each customer receives efficient and courteous assistance. For many, this position offers pathways to careers in customer service management, quality assurance, or other departments within Amazon.

What is an Amazon Call Center job?

An Amazon Call Center job involves assisting customers with inquiries, orders, returns, and technical support via phone, chat, or email. Employees are expected to provide excellent customer service, troubleshoot issues, and follow company policies. These roles may be remote or in physical call centers, depending on location and position availability.

What are the key skills and qualifications needed to thrive in the Amazon Call Center position, and why are they important?

Success as an Amazon Call Center representative requires strong communication abilities, problem-solving skills, customer service experience, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and Amazon's proprietary support platforms is often necessary. Outstanding candidates demonstrate patience, active listening, and a positive attitude, particularly when addressing customer concerns. These skills are vital for efficiently resolving inquiries, maintaining customer satisfaction, and upholding Amazon's reputation for excellent service.

What are popular job titles related to Amazon Call Center jobs in Delaware? For Amazon Call Center jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Amazon Call Center jobs in Delaware look for? The top searched job categories for Amazon Call Center jobs in Delaware are:
What cities in Delaware are hiring for Amazon Call Center jobs? Cities in Delaware with the most Amazon Call Center job openings:
Amazon Call Center jobs near you
Infographic showing various Amazon Call Center job openings in Delaware as of July 2026, with employment types broken down into 20% Locum Tenens, 71% Full Time, 7% Part Time, and 2% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $37,289 per year, or $17.9 per hour.
Call Center Representative

Call Center Representative

Delaware Eye Institute

Rehoboth Beach, DE

$19 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 hours ago

Job description

Delaware Eye Institute is searching for an enthusiastic, patient focused, Full Time Call Center Representative for our Rehoboth Beach, DE. office. This position will be cross trained a Patient Services Representative as well. Great work hours, no nights, no weekends, no major holidays, a robust benefits package, a team-oriented working environment where you are seen, heard and respected as well as clear career ladder opportunities

About Us: Delaware Eye Institute, located in Rehoboth Beach, Delaware, is a multispecialty group of ophthalmologists and optometrists. We have a 29,000 square foot state of the art office complex which includes an expansive clinical wing, a full-service optical shop, the Retina Center and our Outpatient Surgery Center with two operating rooms. This one-of-a-kind facility, staffed with experienced eye care professionals, is designed to enable us to provide the latest techniques and technologies available in eye care. As participants in many national research studies, our fellowship trained physicians can provide patients with complex and serious eye conditions the most advanced vision saving medical and surgical treatments available.

Our Commitment: All of us at Delaware Eye Institute are committed to inclusion and belonging. We believe today more than ever that creating an environment where everyone can bring their authentic selves to work and make it easy for others to do the same will benefit us all. It isn’t speaking the words, but starts with a culture of caring, listening and service. We would thoroughly enjoy meeting with you and discussing our employment opportunities.

The Call Center Representative will play a pivotal role in ensuring our patients receive top-notch service and assistance. You will be responsible for handling a wide range of inbound and outbound calls, addressing customer inquiries, resolving issues, and promoting our products or services. The ideal candidate is a strong communicator with excellent problem-solving skills and a passion for customer satisfaction.

Responsibilities:

  • Answer incoming calls professionally and courteously and make outbound calls when necessary to assist customers with inquiries, issues, or product information
  • Listen actively to patients' concerns, assess their needs, and provide effective solutions or guidance to resolve issues promptly and accurately
  • Maintain a comprehensive understanding of our products, services, and policies to provide accurate information to patients
  • Document all patient interactions accurately in the CRM system, ensuring that records are complete and up to date
  • Follow established call center protocols and procedures to maintain the highest quality standards in patient care
  • Collaborate with colleagues and team members to share best practices and ensure a cohesive and supportive work environment
  • Participate in training sessions and keep up to date with industry trends and product knowledge to continuously improve your performance

Qualifications:

  • High school diploma or equivalent; additional education is a plus
  • Previous experience in customer service or call center roles is preferred but not required
  • Knowledge of medical and vision insurance preferred
  • Excellent verbal and written communication skills
  • Strong problem-solving abilities and the ability to remain calm under pressure
  • Adaptability and a willingness to learn and grow within the organization
  • Experience with EMR/EHR and EPM, NextGen is preferred but not required

In Turn We Will Offer:

  • Benefits to full time team members that include comprehensive medical, dental and optical coverage, 401K and short- and long-term disability
  • Company paid life insurance
  • Paid holidays and generous paid time off
  • Paid parking where applicable
  • Team oriented working environment where you are heard and respected
  • Clear career ladder opportunities

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