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Amazon Call Center Jobs in Delaware (NOW HIRING)

Integrity Staffing Solutions

Call center

Newark, DE · On-site

$16/hr

Previous call center or high-volume customer contact experience. Collections experience is a plus, but it is not required. Candidates with a strong customer service background who are interested in ...

Phaxis

Customer Service - Call Center

Wilmington, DE · On-site

$19 - $21.50/hr

Com Requirements: * 2+ years corporate Customer Service experience working in a very fast paced environment (call center type of environment) required, * Great phone skills and etiquette, * high ...

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Customer Service Call Center Representative

Wilmington, DE · On-site

$20/hr

Call center experience preferred (this is a high call volume position) (Preferred - Health Insurance Call Center Experience) * Soft skills are very important to this role and require a level of ...

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How much do amazon call center jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for amazon call center in Delaware is $17.93, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is an Amazon call center?

An Amazon Call Center job involves assisting customers with inquiries, orders, returns, and technical support via phone, chat, or email. Employees are expected to provide excellent customer service, troubleshoot issues, and follow company policies. These roles may be remote or in physical call centers, depending on location and position availability.

What are the key skills and qualifications needed to thrive in the Amazon call center position?

Success as an Amazon Call Center representative requires strong communication abilities, problem-solving skills, customer service experience, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and Amazon's proprietary support platforms is often necessary. Outstanding candidates demonstrate patience, active listening, and a positive attitude, particularly when addressing customer concerns. These skills are vital for efficiently resolving inquiries, maintaining customer satisfaction, and upholding Amazon's reputation for excellent service.

What is the typical work environment like for an Amazon call center representative?

Amazon Call Center representatives often work in a fast-paced, collaborative environment, either remotely or from a designated office location, depending on the team's structure. Employees typically participate in scheduled shifts, with opportunities for overtime during peak seasons. Team members regularly interact with supervisors and colleagues through virtual meetings, chat platforms, and training sessions to stay aligned on best practices and updates. The role involves responding to customer inquiries, troubleshooting issues, and ensuring that each customer receives efficient and courteous assistance. For many, this position offers pathways to careers in customer service management, quality assurance, or other departments within Amazon.

Can you actually work from home for Amazon call center?

Yes, Amazon call center positions often offer remote work options, allowing employees to perform customer service tasks from home. These roles typically require a reliable internet connection, a quiet workspace, and sometimes specific technical equipment or training. Availability of remote work may vary by location and position, but many Amazon call center jobs are designed to be remote-friendly.

What are popular job titles related to Amazon Call Center jobs in Delaware?

For Amazon Call Center jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Amazon Call Center jobs in Delaware look for?

The top searched job categories for Amazon Call Center jobs in Delaware are:

What cities in Delaware are hiring for Amazon Call Center jobs?

Cities in Delaware with the most Amazon Call Center job openings:

Amazon Call Center jobs near you
Infographic showing various Amazon Call Center job openings in Delaware as of August 2026, with employment types broken down into 2% As Needed, 80% Full Time, 16% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $37,289 per year, or $17.9 per hour.

Call Center Representative

Newark, DE • On-site

ACCU Staffing Services
Recruiting and Staffing Services • 51 - 200 employees
Learn more about ACCU Staffing Servicesexternal

$16/hr

Other

Medical, PTO

Re-posted 3 days ago

Job description

Join Our Team!
Position: Call Center Representative
Location: Newark, DE
Pay Rate: $16/hr
Are you ready to take the next step in your career? We're actively seeking a dynamic and motivated Call Center Representative to join our team in Newark, DE! This is a fantastic opportunity to work with an award-winning organization that values equality, diversity, and family.
Job Description:

  • Responsible for contacting clients to collect on accounts, setting payment arrangements, and ensuring compliance with collection regulations.
Job Responsibilities:
  • Meet department goals by contacting clients and collecting on accounts
  • Set up and follow up on payment arrangements
  • Perform skip tracing and maintain accurate records
  • Manage accounts until resolved or deemed uncollectible
  • Follow all FDCPA regulations and company procedures
Shift/Hours:
  • Must be available for all shifts listed
  • Days: 8:00am - 5:00pm
  • Nights: 12:00pm - 9:00pm at least two nights per week
  • Saturday's up to every other Saturday from 8:00am - 12:00pm
Job Requirements
  • Must be available to attend and complete entire training program.
  • Required to work 40 hours per week.
  • Required to work at least 2 nights per week (until 9:00 pm)
Ready to make a move? Contact us today!
ACCU Wilmington Job Center
1705 Concord Pike
Wilmington, DE 19803
Phone: 302-384-8777
Email: wilmington@accustaffing.com
Why ACCU Staffing? Join an award-winning organization that takes pride in being South Jersey/Philadelphia's top staffing company! As an equal opportunity, family, and women-owned employer, we offer a supportive and inclusive work environment.
Benefits at ACCU Staffing include:
  • Medical insurance
  • Paid time off
  • Referral bonuses
  • Rapid-pay debit card for immediate access to your paycheck!

Don't miss out on this incredible opportunity! Take the first step toward a rewarding career with ACCU Staffing. Apply now and be a part of our success story!

Apply