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Call Center Representative Jobs in Phoenix, AZ (NOW HIRING)

LHH US

Call Center Representative

Phoenix, AZ · Hybrid

$18/hr

Call Center Representative LHH Recruitment Solutions is partnering with a company in North Phoenix who is seeking an Entry-Level Customer Service Representative to join their high-volume call center ...

LHH US

Call Center Representative

Phoenix, AZ · Hybrid

$18/hr

Call Center Representative LHH Recruitment Solutions is partnering with a company in North Phoenix who is seeking an Entry-Level Customer Service Representative to join their high-volume call center ...

Cardinale Auto Group

Call Center Representative

Mesa, AZ · On-site

$14 - $17.50/hr

Cardinale Automotive Group is looking for a driven and personable Call Center Representative who thrives in a fast-paced, results-oriented environment. In this role, you'll connect with warm leads ...

Just Staffing

Call Center

Surprise, AZ

$15.50 - $19.50/hr

Call Center Representative Just Staffing AZ - Phoenix, AZ About Just Staffing AZ: Just Staffing AZ is a leading staffing agency that specializes in connecting talented individuals with rewarding ...

TEKsystems

Call Center Representative

Tempe, AZ · On-site

$21/hr

Customer Service Representative (Call Center) Position Overview We are seeking a detail-oriented Customer Service Representative to join a high-volume call center environment. This role is ...

TEKsystems

Call Center Representative

Tempe, AZ

$21/hr

Customer Service Representative (Call Center) Position Overview We are seeking a detail-oriented Customer Service Representative to join a high-volume call center environment. This role is ...

A-Line Staffing Solutions

Be Seen First

BANKING CALL CENTER REPRESENTATIVE

Chandler, AZ · On-site

$25/hr

BANKING CALL CENTER REPRESENTATIVE Pay Rate: $25.00/hour AVAILABLE SHIFTS * Tuesday - Saturday: 10:00 AM - 7:00 PM * Tuesday - Friday: 9:00 AM - 7:00 PM and Saturday: 9:00 AM - 1:00 PM * Monday ...

Cask & Schooner

Call Center Representative

Phoenix, AZ · On-site

$16 - $19.75/hr

Collaborate with call center team members, sales team members, and other company departments to ensure overall customer and product satisfaction * Meet or exceed call quotas and sales assist quotas ...

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Call Center Representative information

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How much do call center representative jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for call center representative in Phoenix, AZ is $17.85, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $19.18 per hour, depending on experience, location, and employer.

What is a call center representative?

Call Center Representatives are professionals who handle incoming and outgoing customer calls for a business or organization. Their primary responsibilities include assisting customers with inquiries, resolving issues, processing orders, and providing information about products or services. They are trained to communicate clearly, maintain a positive attitude, and use computer systems to track customer interactions and solutions. Effective call center representatives play a crucial role in ensuring customer satisfaction and loyalty.

What does a call center representative do?

Call center representatives take customer service calls for companies. Businesses employ call center representatives to handle a range of customer issues, including resolving complaints, processing transactions, and answering customer questions. They may also make cold calls or other outgoing calls for a company, usually following a set dialog script. Call center representatives often work remotely or in different call centers so that customer service lines may be open for more extended hours. This job requires strong verbal communication skills.

What are the key skills and qualifications needed to thrive as a call center representative, and why are they important?

To thrive as a Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing tools is highly valuable. Patience, active listening, and emotional resilience are crucial soft skills that help manage challenging customer interactions and maintain professionalism under pressure. These skills ensure efficient issue resolution, customer satisfaction, and high performance in a fast-paced support environment.

What are some common challenges faced by call center representatives, and how can they be managed?

Call Center Representatives often encounter challenges such as handling high call volumes, managing difficult customer interactions, and maintaining consistent performance metrics. Effective time management and resilience are key to staying productive and positive throughout the day. Many companies provide ongoing training, team support, and feedback to help representatives develop strong communication and problem-solving skills, which are essential for overcoming these challenges. Building rapport with teammates and supervisors can also provide valuable support and reduce stress in a fast-paced environment.

How do I become a call center representative with no experience?

To become a call center representative with no experience, focus on developing strong communication and customer service skills, which can be gained through volunteering or part-time work. Many employers offer on-the-job training, so having a high school diploma or equivalent and demonstrating a positive attitude can help you get started.
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Call Center Representative jobs near you
Infographic showing various Call Center Representative job openings in Phoenix, AZ as of August 2026, with employment types broken down into 81% Full Time, and 19% Part Time. Highlights an 95% In-person, and 5% Hybrid job distribution, with an average salary of $37,136 per year, or $17.9 per hour.

Call Center Representative

LHH US

Phoenix, AZ • Hybrid

$18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

Call Center Representative LHH Recruitment Solutions is partnering with a company in North Phoenix who is seeking an Entry-Level Customer Service Representative to join their high-volume call center team. This is a great opportunity for someone with some prior call center experience who is eager to develop their skills in a professional environment. This role is Monday-Friday 8am-5pm.
After completing training onsite, employees enjoy a heavily hybrid work schedule, making this an excellent opportunity for those seeking long-term flexibility.
Responsibilities
  • Handle a high volume of inbound and outbound customer calls.
  • Assist customers by answering questions, resolving concerns, and providing accurate information.
  • Document customer interactions thoroughly and accurately within company systems.
  • Meet daily performance expectations while delivering excellent customer service.
  • Follow established call scripts, policies, and procedures.
  • Work collaboratively with team members to ensure customer needs are met.
  • Maintain professionalism and a positive attitude in a fast-paced environment.
Qualifications
  • High school diploma or equivalent
  • Some previous call center experience is required, including both inbound and outbound calling.
  • Comfortable handling 60+ customer interactions per day.
  • Strong verbal communication and active listening skills.
  • Basic computer proficiency and ability to navigate multiple systems simultaneously.
  • Reliable, dependable, and able to work independently after training.
  • High school diploma or equivalent preferred.
Schedule & Pay
  • Monday-Friday
  • 8:00 AM-5:00 PM
  • $18.00/hour
  • Training: Fully onsite
  • Work Arrangement: Heavily hybrid schedule after successful completion of training
  • Location: North Phoenix, AZ
Interested? Apply now!
Pay Details: $17.00 to $18.00 per hour
Search managed by: Cassandra Nienow
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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About LHH

Sourced by ZipRecruiter

LHH Recruitment Solutions is a division of the Adecco Group, the world's leading HR Solutions provider and the 7th best workplace in the world. We are an industry leader in temporary and permanent recruitment within accounting and finance. We work with premier clients, from small businesses to Global Fortune 500 companies, and we know that every opening is more than a job, and that every candidate is more than a resume. We work closely with candidates to understand their needs and apply our industry expertise to make matches for clients that drive business results. Our ability to dynamically balance your needs with the right Solutions gives clients and candidates the right fit to succeed. We are an evolving organization and take pride in a culture of trust, where we celebrate diversity, equality and inclusion. We always put our people first, drive a growth mindset and foster a collective spirit. We understand that talent and potential come from every section of society, regardless of gender, race, age, or physical ability. At the Adecco Group, we are committed to making the future work for everyone!

Industry

Human resource programs administration

Company size

10,000+ Employees

Headquarters location

Jacksonville, FL, US

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