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Call Center Representative Jobs in Houston, TX (NOW HIRING)

Openwork

Call Center Representative

Houston, TX · Hybrid

$21.50 - $23/hr

Call Center Representative Location: Houston, TX 77002 | Hybrid after training Pay: $21.50 - $23/hour Schedule: Mon-Fri | 8:00am - 5:00pm | Occasional Saturdays 8:00am - 3:00pm Length of Position: 6 ...

New

COSMIC AIR TRAMPOLINE PARK

Be Seen First

Call Center Representative

Katy, TX · On-site

$17 - $18/hr

Overview We are seeking a dedicated and enthusiastic Call Center Representative to join our team. This role is essential in providing exceptional customer service and support to our clients. The ...

Bocatti Experience

Call Center Representative

Houston, TX · On-site

$17 - $26/hr

Position Overview The Call Center Representative is responsible for handling inbound and outbound customer communications, assisting clients with inquiries, reservations, and service information.

New

StretchLab

Call Center Representative

Houston, TX · On-site

$13 - $15/hr

Our Call Center Representatives are local to Houston, TX or any of the other locations operated by our company, yet work remotely to service thousands of prospects and members in their wellness ...

ASCENSUS

Call Center Representative

Houston, TX · Remote

$19/hr

Call Center Representatives handle requests provide explanations regarding benefits and plan provisions, review claims information and update account owner contacts using provided processes. The ...

New

EyeSouth Partners LLC

Call Center Representative

Alvin, TX

$13 - $16.25/hr

As a Call Center Representative, you will play a vital role in delivering high-quality service to our patients and ensuring their needs are met promptly and professionally. You will serve as the ...

Coastal Eye Associates

Call Center Representative

Alvin, TX · On-site

$13 - $16.25/hr

Position Summary As a Call Center Representative, you will play a vital role in delivering high-quality service to our patients and ensuring their needs are met promptly and professionally. You will ...

Coastal Eye Associates

Call Center Representative

Alvin, TX · On-site

$13 - $16.25/hr

Position Summary As a Call Center Representative, you will play a vital role in delivering high-quality service to our patients and ensuring their needs are met promptly and professionally. You will ...

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Call Center Representative information

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How much do call center representative jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for call center representative in Houston, TX is $17.11, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $18.37 per hour, depending on experience, location, and employer.

What is a call center representative?

Call Center Representatives are professionals who handle incoming and outgoing customer calls for a business or organization. Their primary responsibilities include assisting customers with inquiries, resolving issues, processing orders, and providing information about products or services. They are trained to communicate clearly, maintain a positive attitude, and use computer systems to track customer interactions and solutions. Effective call center representatives play a crucial role in ensuring customer satisfaction and loyalty.

What does a call center representative do?

Call center representatives take customer service calls for companies. Businesses employ call center representatives to handle a range of customer issues, including resolving complaints, processing transactions, and answering customer questions. They may also make cold calls or other outgoing calls for a company, usually following a set dialog script. Call center representatives often work remotely or in different call centers so that customer service lines may be open for more extended hours. This job requires strong verbal communication skills.

What are the key skills and qualifications needed to thrive as a call center representative, and why are they important?

To thrive as a Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing tools is highly valuable. Patience, active listening, and emotional resilience are crucial soft skills that help manage challenging customer interactions and maintain professionalism under pressure. These skills ensure efficient issue resolution, customer satisfaction, and high performance in a fast-paced support environment.

What are some common challenges faced by call center representatives, and how can they be managed?

Call Center Representatives often encounter challenges such as handling high call volumes, managing difficult customer interactions, and maintaining consistent performance metrics. Effective time management and resilience are key to staying productive and positive throughout the day. Many companies provide ongoing training, team support, and feedback to help representatives develop strong communication and problem-solving skills, which are essential for overcoming these challenges. Building rapport with teammates and supervisors can also provide valuable support and reduce stress in a fast-paced environment.

How do I become a call center representative with no experience?

To become a call center representative with no experience, focus on developing strong communication and customer service skills, which can be gained through volunteering or part-time work. Many employers offer on-the-job training, so having a high school diploma or equivalent and demonstrating a positive attitude can help you get started.
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Cities near Houston, TX with the most Call Center Representative job openings:

Call Center Representative jobs near you
Infographic showing various Call Center Representative job openings in Houston, TX as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,579 per year, or $17.1 per hour.

Call Center Representative

Openwork

Houston, TX • Hybrid

$21.50 - $23/hr

Contractor

Posted yesterday

New

Job description

Now Hiring: Call Center Representative
Location: Houston, TX 77002 | Hybrid after training
Pay: $21.50 - $23/hour
Schedule: Mon-Fri | 8:00am - 5:00pm | Occasional Saturdays 8:00am - 3:00pm
Length of Position: 6 months
The Houston branch of Openwork has partnered with a community public health facility to add a Call Center Representative to their team! This is a great opportunity to gain experience through a reputable employer. If you have Call Center Experience, we want to talk to you!
Position Summary:
The Call Center Representative serves as the primary point of contact for community members seeking public health information, programs, and services.
What You'll Be Doing:
  • Answer incoming calls from the community for public health services, including clinical appointments
  • Make outgoing calls as needed to support HCPH operations
  • Provide customers with appropriate resources, correct guidance, and services to meet their need
  • Record call outcomes in digital survey
  • Schedule patients for medical appointments atclinics
  • Answer questions and remain knowledgeable about allprograms and services
  • Transfer patients to appropriate team or to other local health departments
  • Ensure patient confidentiality of protected health information (PHI)
  • This is in-office work with a hybrid telework option after training is completed, with up to 3 days telework and 2 days in office.

What We're Looking For:
  • High School Diploma; Bachelor's degree preferred
  • Microsoft Office experience
  • Prior Call Center experience
  • Ability to handle multiple tasks at one time
  • Excellent verbal and written communication skills
  • Ability to adapt to change quickly

Apply TodayApply now to be considered for this Wiring Assembler opportunity in Houston, TX, or visitwww.openwork.comto explore additional career opportunities.


About OpenworkOpenwork has more than 50 years of experience connecting talented professionals with leading employers. We are committed to helping you find meaningful work and build a successful career.

Equal Opportunity Employer (EOE)

Company Description

Openwork is a candidate-focused staffing company on a mission to bring ease, accessibility, and thoughtfulness to an industry we’ve held a footing in for 50+ years. We believe there’s more to life than livelihood, but that finding your dream job, career, or team is a really good place to start.