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Virtual Call Center Representative Jobs in Houston, TX

Velocity Flex

Call Center Representative

Jersey Village, TX · On-site

$14 - $17.50/hr

Job Overview: We're looking for a highly skilled call center representative to join our client's team, managing a large volume of inbound and outbound calls. The ideal candidate will be a quick ...

COSMIC AIR TRAMPOLINE PARK

Be Seen First

Call Center Representative

Katy, TX · On-site

$17 - $18/hr

Overview We are seeking a dedicated and enthusiastic Call Center Representative to join our team. This role is essential in providing exceptional customer service and support to our clients. The ...

New

StretchLab

Call Center Representative

Houston, TX · On-site

$13 - $15/hr

Our Call Center Representatives are local to Houston, TX or any of the other locations operated by our company, yet work remotely to service thousands of prospects and members in their wellness ...

Coastal Eye Associates

Call Center Representative

Alvin, TX · On-site

$13 - $16.25/hr

Position Summary As a Call Center Representative, you will play a vital role in delivering high-quality service to our patients and ensuring their needs are met promptly and professionally. You will ...

EyeSouth Partners LLC

Call Center Representative

Alvin, TX

$13 - $16.25/hr

As a Call Center Representative, you will play a vital role in delivering high-quality service to our patients and ensuring their needs are met promptly and professionally. You will serve as the ...

Coastal Eye Associates

Call Center Representative

Alvin, TX · On-site

$13 - $16.25/hr

Position Summary As a Call Center Representative, you will play a vital role in delivering high-quality service to our patients and ensuring their needs are met promptly and professionally. You will ...

24 Hour Fitness

Call Center Representative

Houston, TX · On-site

$14.75 - $18.50/hr

Studio and cycle classes, personal training, and innovative digital and virtual offerings are all ... JOB SUMMARY As a Call Center Representative, you are responsible for making warm calls to potential ...

24 Hour Fitness

Call Center Representative

Houston, TX · On-site

$15.25 - $19/hr

Studio and cycle classes, personal training, and innovative digital and virtual offerings are all ... JOB SUMMARY As a Call Center Representative, you are responsible for making warm calls to potential ...

Ecom Industries

Call Center Representative

Stafford, TX · On-site

$13.75 - $17.25/hr

Call Center Positions Our client is looking for Call Center Representatives to support their sales/title and funding and BPO (Business Process Outsource). Several positions open. Target hiring by the ...

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Virtual Call Center Representative information

See Houston, TX salary details

$10

$16

$23

How much do virtual call center representative jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for virtual call center representative in Houston, TX is $16.61, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $17.84 per hour, depending on experience, location, and employer.

What is a virtual call center representative?

Virtual call center representatives are customer service professionals who handle calls and other communications from customers while working remotely, usually from their own homes. They provide support, answer questions, resolve issues, and sometimes assist with sales using phone, email, or chat tools. These representatives use specialized software to connect with customers and often follow scripts and guidelines set by their employer. The role requires strong communication skills, computer literacy, and the ability to work independently. Many companies hire virtual call center representatives to offer flexible support to customers across different time zones.

What are the key skills and qualifications needed to thrive as a virtual call center representative, and why are they important?

To thrive as a Virtual Call Center Representative, you need strong verbal communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer skills is often required. Outstanding active listening, patience, and professionalism help you deliver excellent service and handle challenging situations. These skills ensure efficient customer support, high satisfaction rates, and smooth remote operations.

What are some common challenges faced by virtual call center representatives, and how can they be managed effectively?

Virtual Call Center Representatives often face challenges such as managing high call volumes, navigating technical issues remotely, and maintaining motivation while working independently. Effective time management and staying organized are crucial for handling these demands. Building strong communication skills and proactively seeking support from supervisors or colleagues can also help address isolation and technical difficulties. Many companies provide regular training and virtual team meetings to foster collaboration and ensure representatives feel connected and supported.

What is the difference between Virtual Call Center Representative vs Customer Service Agent?

FeatureVirtual Call Center RepresentativeCustomer Service Agent
CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentRemote, home-based call center setupRemote or in-office customer service centers
Industry UsageCommon in call centers handling outbound/inbound callsUsed across various industries for customer support roles
Job FocusHandling calls, providing product/service info, troubleshootingAssisting customers, resolving issues, processing orders

The Virtual Call Center Representative and Customer Service Agent roles share similar credentials and work environments, often involving remote work and customer interaction. However, Virtual Call Center Representatives typically work specifically within call centers handling outbound and inbound calls, while Customer Service Agents may work in diverse settings and handle a broader range of customer support tasks.

What are the most commonly searched types of Call Center Representative jobs in Houston, TX?

The most popular types of Call Center Representative jobs in Houston, TX are:

What cities near Houston, TX are hiring for Virtual Call Center Representative jobs?

Cities near Houston, TX with the most Virtual Call Center Representative job openings:

Virtual Call Center Representative jobs near you
Infographic showing various Virtual Call Center Representative job openings in Houston, TX as of August 2026, with employment types broken down into 2% As Needed, 80% Full Time, 14% Part Time, 2% Temporary, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $34,554 per year, or $16.6 per hour.

Manufacturing Call Center Rep

Global Channel Management

Houston, TX • On-site

$15.25 - $19/hr

Other

Re-posted 7 days ago

Job description

Manufacturing Call Center Rep

Houston, Texas, United States

$ 22.00 - 23.00 (US Dollar)

Job Openings Manufacturing Call Center Rep

About the Job

Manufacturing Call Center Rep needs 2+ years experience Manufacturing Call Center Rep requires: Onsite SAP/ QP1 required Manufacturing experience Call center Account management Manufacturing Call Center Rep duties: Establishes and maintains customer relationships with key assigned accounts Ensures accuracy of order entry Follows up with order patterns, inventory, demand and product schedules focusing on attention to detail Demonstrates an elevated level of account ownership Works with sales representatives to ensure the service and customer requirements are understood and implemented in line with customers expectations Monitors day to day open/back-order reports of each account within a portfolio Works to understand product schedule for Liquid and Powder Coatings manufacturing sites Working understanding of color matching

Global Channel Management logo

About Global Channel Management

Sourced by ZipRecruiter

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Austell, GA, US

Social media

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