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Virtual Call Center Representative Jobs in Houston, TX

Openwork

Call Center Representative

Houston, TX · Hybrid

$21.50 - $23/hr

Call Center Representative Location: Houston, TX 77002 | Hybrid after training Pay: $21.50 - $23/hour Schedule: Mon-Fri | 8:00am - 5:00pm | Occasional Saturdays 8:00am - 3:00pm Length of Position: 6 ...

New

COSMIC AIR TRAMPOLINE PARK

Be Seen First

Call Center Representative

Katy, TX · On-site

$17 - $18/hr

Overview We are seeking a dedicated and enthusiastic Call Center Representative to join our team. This role is essential in providing exceptional customer service and support to our clients. The ...

Bocatti Experience

Call Center Representative

Houston, TX · On-site

$17 - $26/hr

Position Overview The Call Center Representative is responsible for handling inbound and outbound customer communications, assisting clients with inquiries, reservations, and service information.

New

StretchLab

Call Center Representative

Houston, TX · On-site

$13 - $15/hr

Our Call Center Representatives are local to Houston, TX or any of the other locations operated by our company, yet work remotely to service thousands of prospects and members in their wellness ...

ASCENSUS

Call Center Representative

Houston, TX · Remote

$19/hr

Call Center Representatives handle requests provide explanations regarding benefits and plan provisions, review claims information and update account owner contacts using provided processes. The ...

New

EyeSouth Partners LLC

Call Center Representative

Alvin, TX

$13 - $16.25/hr

As a Call Center Representative, you will play a vital role in delivering high-quality service to our patients and ensuring their needs are met promptly and professionally. You will serve as the ...

Coastal Eye Associates

Call Center Representative

Alvin, TX · On-site

$13 - $16.25/hr

Position Summary As a Call Center Representative, you will play a vital role in delivering high-quality service to our patients and ensuring their needs are met promptly and professionally. You will ...

Coastal Eye Associates

Call Center Representative

Alvin, TX · On-site

$13 - $16.25/hr

Position Summary As a Call Center Representative, you will play a vital role in delivering high-quality service to our patients and ensuring their needs are met promptly and professionally. You will ...

24 Hour Fitness

Call Center Representative

Houston, TX · On-site

$14.75 - $18.50/hr

Studio and cycle classes, personal training, and innovative digital and virtual offerings are all ... JOB SUMMARY As a Call Center Representative, you are responsible for making warm calls to potential ...

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Virtual Call Center Representative information

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$10

$17

$23

How much do virtual call center representative jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for virtual call center representative in Houston, TX is $17.11, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $18.37 per hour, depending on experience, location, and employer.

What is a virtual call center representative?

Virtual call center representatives are customer service professionals who handle calls and other communications from customers while working remotely, usually from their own homes. They provide support, answer questions, resolve issues, and sometimes assist with sales using phone, email, or chat tools. These representatives use specialized software to connect with customers and often follow scripts and guidelines set by their employer. The role requires strong communication skills, computer literacy, and the ability to work independently. Many companies hire virtual call center representatives to offer flexible support to customers across different time zones.

What are the key skills and qualifications needed to thrive as a virtual call center representative, and why are they important?

To thrive as a Virtual Call Center Representative, you need strong verbal communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer skills is often required. Outstanding active listening, patience, and professionalism help you deliver excellent service and handle challenging situations. These skills ensure efficient customer support, high satisfaction rates, and smooth remote operations.

What are some common challenges faced by virtual call center representatives, and how can they be managed effectively?

Virtual Call Center Representatives often face challenges such as managing high call volumes, navigating technical issues remotely, and maintaining motivation while working independently. Effective time management and staying organized are crucial for handling these demands. Building strong communication skills and proactively seeking support from supervisors or colleagues can also help address isolation and technical difficulties. Many companies provide regular training and virtual team meetings to foster collaboration and ensure representatives feel connected and supported.

What is the difference between Virtual Call Center Representative vs Customer Service Agent?

FeatureVirtual Call Center RepresentativeCustomer Service Agent
CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentRemote, home-based call center setupRemote or in-office customer service centers
Industry UsageCommon in call centers handling outbound/inbound callsUsed across various industries for customer support roles
Job FocusHandling calls, providing product/service info, troubleshootingAssisting customers, resolving issues, processing orders

The Virtual Call Center Representative and Customer Service Agent roles share similar credentials and work environments, often involving remote work and customer interaction. However, Virtual Call Center Representatives typically work specifically within call centers handling outbound and inbound calls, while Customer Service Agents may work in diverse settings and handle a broader range of customer support tasks.

What are the most commonly searched types of Call Center Representative jobs in Houston, TX?

The most popular types of Call Center Representative jobs in Houston, TX are:

What cities near Houston, TX are hiring for Virtual Call Center Representative jobs?

Cities near Houston, TX with the most Virtual Call Center Representative job openings:

Virtual Call Center Representative jobs near you
Infographic showing various Virtual Call Center Representative job openings in Houston, TX as of August 2026, with employment types broken down into 2% As Needed, 80% Full Time, 14% Part Time, 2% Temporary, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $34,554 per year, or $16.6 per hour.

Call Center Representative

Openwork

Houston, TX • Hybrid

$21.50 - $23/hr

Contractor

Posted yesterday

New

Job description

Now Hiring: Call Center Representative
Location: Houston, TX 77002 | Hybrid after training
Pay: $21.50 - $23/hour
Schedule: Mon-Fri | 8:00am - 5:00pm | Occasional Saturdays 8:00am - 3:00pm
Length of Position: 6 months
The Houston branch of Openwork has partnered with a community public health facility to add a Call Center Representative to their team! This is a great opportunity to gain experience through a reputable employer. If you have Call Center Experience, we want to talk to you!
Position Summary:
The Call Center Representative serves as the primary point of contact for community members seeking public health information, programs, and services.
What You'll Be Doing:
  • Answer incoming calls from the community for public health services, including clinical appointments
  • Make outgoing calls as needed to support HCPH operations
  • Provide customers with appropriate resources, correct guidance, and services to meet their need
  • Record call outcomes in digital survey
  • Schedule patients for medical appointments atclinics
  • Answer questions and remain knowledgeable about allprograms and services
  • Transfer patients to appropriate team or to other local health departments
  • Ensure patient confidentiality of protected health information (PHI)
  • This is in-office work with a hybrid telework option after training is completed, with up to 3 days telework and 2 days in office.

What We're Looking For:
  • High School Diploma; Bachelor's degree preferred
  • Microsoft Office experience
  • Prior Call Center experience
  • Ability to handle multiple tasks at one time
  • Excellent verbal and written communication skills
  • Ability to adapt to change quickly

Apply TodayApply now to be considered for this Wiring Assembler opportunity in Houston, TX, or visitwww.openwork.comto explore additional career opportunities.


About OpenworkOpenwork has more than 50 years of experience connecting talented professionals with leading employers. We are committed to helping you find meaningful work and build a successful career.

Equal Opportunity Employer (EOE)

Company Description

Openwork is a candidate-focused staffing company on a mission to bring ease, accessibility, and thoughtfulness to an industry we’ve held a footing in for 50+ years. We believe there’s more to life than livelihood, but that finding your dream job, career, or team is a really good place to start.