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Call Center Agent Jobs (NOW HIRING)

Scott Merrick

$14 - $18.25/hr

Call Center Agent - Fully Remote W2 Contract Atlanta, Georgia, United States Or refer someone Job Openings Call Center Agent - Fully Remote W2 Contract About the Job Call Center Agent - Fully Remote ...

GSG

Call Center Agent

Minneapolis, MN · On-site

$15.75 - $20.50/hr

Call Center Agent Minneapolis, Minnesota, United States About the Job Are you a people person with a talent for communication? Were looking for Call Center Agents to join our inbound support team and ...

Air Conditioning Contractor

Call Center Agent

Clinton, MI · On-site

$17 - $21/hr

Call Center Agent The call center agent is responsible for assisting in the administration, field productivity, and field profitability of the Service Department. The incumbent also assists the Call ...

A.D.S.

Be Seen First

Call Center Agent

San Bernardino, CA

$17 - $20/hr

Pay: $17.00 - $20.00 per hour Call Center Agent As a Call Center Agent, you will serve as the initial point of contact for customers, addressing their inquiries via phone, chat, or email. -- Your ...

Air Conditioning Contractor

Call Center Agent

Clinton, IA · On-site

$17 - $21/hr

Call Center Agent The call center agent is responsible for assisting in the administration, field productivity, and field profitability of the Service Department. The incumbent also assists the Call ...

Scott Merrick

$19/hr

Call Center Agent - Fully Remote Las Vegas, Nevada, United States $ 19.00 - 19.00 (US Dollar) Call Center Agent - Fully Remote/ work from home. About the Job Call Center Agent - Fully Remote. Global ...

Horizon Point Marketing

Call Center Agent

Baton Rouge, LA

$11.75 - $15.50/hr

Call Center Agent Introduction: Join a people-focused team where clear communication makes a difference. As a Call Center Agent , you'll support customers through professional and positive ...

Horizon Point Marketing

Call Center Agent

Birmingham, AL · On-site

$14 - $18.50/hr

Call Center Agent Introduction: Join a people-focused team where clear communication makes a difference. As a Call Center Agent , you'll support customers through professional and positive ...

A.D.S.

Be Seen First

Call Center Agent

San Bernardino, CA

$17 - $20/hr

Pay: $17.00 - $20.00 per hour Call Center Agent As a Call Center Agent, you will serve as the initial point of contact for customers, addressing their inquiries via phone, chat, or email. -- Your ...

Horizon Point Marketing

Call Center Agent

Atlanta, GA

$14.50 - $19/hr

Call Center Agent Introduction: Join a people-focused team where clear communication makes a difference. As a Call Center Agent , you'll support customers through professional and positive ...

Horizon Point Marketing

Call Center Agent

Columbus, OH

$14 - $18.50/hr

Call Center Agent Introduction: Join a people-focused team where clear communication makes a difference. As a Call Center Agent , you'll support customers through professional and positive ...

Horizon Point Marketing

Call Center Agent

Las Vegas, NV · On-site

$14.50 - $19/hr

Call Center Agent Introduction: Join a people-focused team where clear communication makes a difference. As a Call Center Agent , you'll support customers through professional and positive ...

Riverton Chevrolet

Call Center Agent

South Jordan, UT

$14.25 - $18.75/hr

Call Center Agent* South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You ...

Independent Living Systems

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

We are seeking a Call Center Agent to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is ...

Independent Living Systems

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

We are seeking a Call Center Agent to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is ...

ClifyX

Call Center Agent

Raleigh, NC · On-site

$14.50 - $19.25/hr

Call Center Agent NCMMIS is in search of 12 Call Center Agent. Labor Category Customer Service Agent. Temporary Position (possible conversion to CSRA). Possible shift work. Selection based upon ...

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How much do call center agent jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for call center agent in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What Is a Call Center Agent?

A call center agent accepts incoming calls or makes outgoing calls for a business in a call center. These calls may be for a variety of situations, such as customer service, sales calls, product instructions, and billing inquiries. You may be responsible for taking orders, handling customer complaints, and answering questions from callers. In sales jobs, your duties may also include setting appointments and making product sales. Many call center agents are promoted to inside sales or other jobs after excelling at their work in the call center.

What are the key skills and qualifications needed to thrive as a Call Center Agent, and why are they important?

To thrive as a Call Center Agent, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer applications is essential. Patience, active listening, and resilience under pressure are standout soft skills for this role. These skills ensure efficient issue resolution, customer satisfaction, and high-quality service in a fast-paced environment.

What are some common challenges faced by call center agents and how can they be managed effectively?

Call center agents often encounter challenges such as handling high call volumes, managing difficult or emotional customers, and adhering to strict performance metrics. Effective time management, active listening, and maintaining a positive attitude can help agents manage stress and deliver quality service. Most call centers provide training, supportive supervisors, and access to knowledge bases, which can assist agents in resolving issues efficiently and maintaining job satisfaction.

What are call center agents?

Call center agents are professionals who handle incoming or outgoing customer calls for a business. They assist customers by answering questions, resolving issues, processing orders, or providing information about products and services. Call center agents may work in customer service, technical support, sales, or telemarketing. Their role often involves using specialized software to manage calls and document interactions, as well as maintaining a high level of professionalism and customer satisfaction.

What is the difference between Call Center Agent vs Customer Service Representative?

AspectCall Center AgentCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, often in a shared space, handling inbound/outbound callsOffice or remote settings, handling customer inquiries via phone, email, or chat
Employer & Industry UsageTelecommunications, retail, finance, healthcareRetail, banking, tech companies, service providers
Common Search & ComparisonOften compared for similar roles in customer support

Both Call Center Agents and Customer Service Representatives handle customer inquiries and require similar credentials. The main difference lies in their work environment and communication channels, with Call Center Agents primarily working in call centers handling calls, while Customer Service Reps may work in various settings and handle multiple communication methods.

More about Call Center Agent jobs
What cities are hiring for Call Center Agent jobs? Cities with the most Call Center Agent job openings:
What are the most commonly searched types of Call Center Agent jobs? The most popular types of Call Center Agent jobs are:
Who are the top companies hiring for Call Center Agent jobs? The top employers for Call Center Agent jobs are:
What states have the most Call Center Agent jobs? States with the most job openings for Call Center Agent jobs include:
What job categories do people searching Call Center Agent jobs look for? The top searched job categories for Call Center Agent jobs are:
What are popular job titles related to Call Center Agent jobs? For Call Center Agent jobs, the most frequently searched job titles are:
Call Center Agent jobs near you
Infographic showing various Call Center Agent job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 91% Full Time, 1% Part Time, and 6% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $35,810 per year, or $17.2 per hour.

Call Center Agent - Fully Remote W2 Contract

Scott Merrick

Remote

$14 - $18.25/hr

Contractor

PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Call Center Agent - Fully Remote W2 Contract

Atlanta, Georgia, United States Or refer someone Job Openings Call Center Agent - Fully Remote W2 Contract

About the Job Call Center Agent - Fully Remote W2 Contract

Call Centre Agent - fully remote

The role and company:

Global Consultancy requires accomplished Call Center Agents / Customer Service Advisors, to work remotely (Anywhere in The USA) and give a first-class customer experience for their client, for a new call center for a major financial company, providing telephone, email and webchat assistance. This is a W2 Contract position. Candidates should have a minimum 4 years experience as a Call Center Agent / Customer Service Representative.

Details for the Call Center Agent / Customer Service Specialist position are:

  • This is an initial 9 months W2 contract role (no PTO). It has the possibility of going on longer than this.
  • Role is fully remote / work from home (Anywhere in The USA). Equipment will be provided, and training paid.
  • Initial Team Size will be around 12 people, made up of Call Center Agents, QA/ Report Writer, Team/ Shift Leaders and a Manager. This is likely to grow. This is a new call center for the client.
  • Strong experience working in customer services and/ or a call center for a reputable organization.
  • PC Literate MS Office and CRM/ Call Logging systems experience (Client is using Amazon Connect and you will be given training if you have not used it). It will be Inbound/ outbound calls, emails and webchats.
  • Shifts between 8am and 10pm Eastern Time, Monday to Friday and 8am to 5pm on occasional/ rota Saturdays, up to 40 Hours per week. You will need to be available/ flexible to work all shifts.
  • Interviews will be taking place via teams, with a view to starting (after checks completing), in July.

To discuss the position in more detail, please send me your CV and contact details, for the Call Center Agent/ Customer Service Advisor position, many thanks.

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