ZipRecruiter

Log In

1

Call Center Agent Jobs (NOW HIRING)

Milan Institute

Call Center Agent

$15.25 - $20.25/hr

Call Center Agent We are seeking a motivated and customer-focused Call Center Agent to join our team. The ideal candidate will handle inbound and outbound calls, assist customers with inquiries ...

Independent Living Systems

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

We are seeking a Call Center Agent to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is ...

Scott Merrick

Call Center Agent - Fully Remote W2 Contract

$15.25 - $20.25/hr

Call Center Agent - Fully Remote W2 Contract Atlanta, Georgia, United States Or refer someone Job Openings Call Center Agent - Fully Remote W2 Contract About the Job Call Center Agent - Fully Remote ...

ClifyX

Call Center Agent

Raleigh, NC · On-site

$14.50 - $19.25/hr

Call Center Agent NCMMIS is in search of 12 Call Center Agent. Labor Category - Customer Service Agent. Temporary Position (possible conversion to CSRA). Possible shift work. Selection based upon ...

Remote Recruitment

Call Centre Agent

$15.25 - $20.25/hr

Call Centre Agent As a Call Centre Agent, you'll be the first point of contact for customers -- handling enquiries, resolving issues, and delivering a consistently great experience. You don't need to ...

Cahaba Medical Care

Call Center Agent

Centreville, AL · On-site

$13.75 - $18.25/hr

Call Center Agent Reports to: Call Center Manager Purpose: Service Center agent will be responsible to accurately coordinate, schedule and complete registration for ambulatory outpatient visits.

Hotel Jerome

Call Center Agent

Aspen, CO · On-site

$18.25 - $23.75/hr

Call Center Agent Introduction: Join a people-focused team where clear communication makes a difference. As a Call Center Agent , you'll support customers through professional and positive ...

Hotel Jerome

Call Center Agent

Tampa, FL · On-site

$13.75 - $18/hr

Call Center Agent Introduction: Join a people-focused team where clear communication makes a difference. As a Call Center Agent , you'll support customers through professional and positive ...

Capital NYC

Call Center Agent

Miami, FL

$33K - $50K/yr

Call Center Agent Location: Miami, FL Salary: $33,000 - $50,000 Are you ready to embark on an exciting journey where your communication skills and passion for customer service can shine? Capital NYC ...

Skin and Aesthetic Centers

Call Center Agent

Toms River, NJ · On-site

$14.50 - $19.25/hr

We are seeking a Call Center Agent to join our team! We are seeking a Call Center Agent to join our team! You will be responsible for helping patients with location and other requested service ...

Hotel Jerome

Call Center Agent

Lawrence, MA · On-site

$15.75 - $20.75/hr

Call Center Agent Introduction: Join a people-focused team where clear communication makes a difference. As a Call Center Agent , you'll support customers through professional and positive ...

Hotel Jerome

Call Center Agent

Fayetteville, NC · On-site

$13.75 - $18.25/hr

Call Center Agent Introduction: Join a people-focused team where clear communication makes a difference. As a Call Center Agent , you'll support customers through professional and positive ...

Riverton Chevrolet

Call Center Agent

South Jordan, UT

$14.25 - $18.75/hr

Call Center Agent*South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You ...

A.D.S.

Be Seen First

Call Center Agent

San Bernardino, CA

$17 - $20/hr

Pay: $17.00 - $20.00 per hour Call Center Agent As a Call Center Agent, you will serve as the initial point of contact for customers, addressing their inquiries via phone, chat, or email. -- Your ...

Scott Merrick

Call Center Agent - Fully Remote

$19/hr

Call Center Agent - Fully Remote Las Vegas, Nevada, United States $ 19.00 - 19.00 (US Dollar) Call Center Agent - Fully Remote/ work from home. About the Job Call Center Agent - Fully Remote. Global ...

Riverton Chevrolet

Call Center Agent

South Jordan, UT · On-site

$14.25 - $18.75/hr

Call Center Agent* South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You ...

next page

Showing results 1-20

All JobsCall Center Agent Jobs

Call Center Agent information

See salary details

$10

$17

$25

How much do call center agent jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for call center agent in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

How do I become a call center agent?

To become a call center agent, you typically need a high school diploma or equivalent and strong communication skills. Many employers provide on-the-job training, and proficiency with computers and customer service software is often required; some roles may also require basic knowledge of a foreign language or specific certifications.

What job makes $10,000 a month without a degree?

A call center agent typically does not earn $10,000 a month without significant experience or specialized skills. High earnings in this field are uncommon without advanced management roles, sales commissions, or working for high-paying companies, which may require additional training or certifications. Most entry-level positions in call centers offer lower salaries, but some sales or technical support roles with performance incentives can reach higher income levels.

What are the key skills and qualifications needed to thrive as a Call Center Agent, and why are they important?

To thrive as a Call Center Agent, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer applications is essential. Patience, active listening, and resilience under pressure are standout soft skills for this role. These skills ensure efficient issue resolution, customer satisfaction, and high-quality service in a fast-paced environment.

What Is a Call Center Agent?

A call center agent accepts incoming calls or makes outgoing calls for a business in a call center. These calls may be for a variety of situations, such as customer service, sales calls, product instructions, and billing inquiries. You may be responsible for taking orders, handling customer complaints, and answering questions from callers. In sales jobs, your duties may also include setting appointments and making product sales. Many call center agents are promoted to inside sales or other jobs after excelling at their work in the call center.

What are some common challenges faced by call center agents and how can they be managed effectively?

Call center agents often encounter challenges such as handling high call volumes, managing difficult or emotional customers, and adhering to strict performance metrics. Effective time management, active listening, and maintaining a positive attitude can help agents manage stress and deliver quality service. Most call centers provide training, supportive supervisors, and access to knowledge bases, which can assist agents in resolving issues efficiently and maintaining job satisfaction.

What is the difference between Call Center Agent vs Customer Service Representative?

AspectCall Center AgentCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, often in a shared space, handling inbound/outbound callsOffice or remote settings, handling customer inquiries via phone, email, or chat
Employer & Industry UsageTelecommunications, retail, finance, healthcareRetail, banking, tech companies, service providers
Common Search & ComparisonOften compared for similar roles in customer support

Both Call Center Agents and Customer Service Representatives handle customer inquiries and require similar credentials. The main difference lies in their work environment and communication channels, with Call Center Agents primarily working in call centers handling calls, while Customer Service Reps may work in various settings and handle multiple communication methods.

How to make 2000 a week working from home?

A call center agent can earn $2,000 a week by working full-time hours, often 40 or more hours, and handling high call volumes or specialized accounts that pay higher commissions or bonuses. Developing strong communication skills, using relevant tools like CRM software, and gaining experience can increase earning potential. Some roles may also offer performance-based incentives that contribute to higher weekly income.

How do you get hired in a call center?

To get hired as a call center agent, candidates typically need a high school diploma or equivalent, good communication skills, and basic computer proficiency. Employers often require completing an application, passing a skills assessment or interview, and may provide training on specific tools or scripts used in the role.

What are call center agents?

Call center agents are professionals who handle incoming or outgoing customer calls for a business. They assist customers by answering questions, resolving issues, processing orders, or providing information about products and services. Call center agents may work in customer service, technical support, sales, or telemarketing. Their role often involves using specialized software to manage calls and document interactions, as well as maintaining a high level of professionalism and customer satisfaction.
More about Call Center Agent jobs
What cities are hiring for Call Center Agent jobs? Cities with the most Call Center Agent job openings:
What are the most commonly searched types of Call Center Agent jobs? The most popular types of Call Center Agent jobs are:
Who are the top companies hiring for Call Center Agent jobs? The top employers for Call Center Agent jobs are:
What states have the most Call Center Agent jobs? States with the most job openings for Call Center Agent jobs include:
What job categories do people searching Call Center Agent jobs look for? The top searched job categories for Call Center Agent jobs are:
What are popular job titles related to Call Center Agent jobs? For Call Center Agent jobs, the most frequently searched job titles are:
Call Center Agent jobs near you
Infographic showing various Call Center Agent job openings in the United States as of June 2026, with employment types broken down into 91% Full Time, 3% Part Time, and 6% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $35,810 per year, or $17.2 per hour.
Call Center Agent

Call Center Agent

Milan Institute

Remote

$15.25 - $20.25/hr

Other

Posted 4 days ago

Milan Institute rating

5.7

Company rating: 5.7 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

506th of 541 rated colleges and universities

Job description

Call Center Agent

We are seeking a motivated and customer-focused Call Center Agent to join our team. The ideal candidate will handle inbound and outbound calls, assist customers with inquiries, resolve complaints, and provide excellent service. This role requires strong communication skills, problem-solving abilities, and the ability to work in a fast-paced environment.

  • Answer incoming calls and respond to customer inquiries professionally.
  • Make outbound calls to follow up with customers, confirm appointments, or provide updates.
  • Provide accurate information regarding products, services, and company policies.
  • Resolve customer complaints efficiently and escalate complex issues when necessary.
  • Maintain a high level of customer satisfaction through positive interactions.
  • Update customer records and document call details in the system.
  • Meet or exceed key performance metrics such as call handling time and customer satisfaction scores.
  • Follow company guidelines and standard operating procedures.

Requirements

  • Associates Degree or equivalent required.
  • Previous experience in a call center or customer service role preferred.
  • Excellent verbal and written communication skills.
  • Ability to handle a high volume of calls efficiently.
  • Strong problem-solving and active listening skills.
  • Familiarity with CRM software and basic computer proficiency.
  • Ability to work in shifts, including weekends and holidays if required.
  • Patience, empathy, and a customer-first attitude.

This is an exciting opportunity for the right candidate as we offer a competitive salary and room for growth.

Apply