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Call Center Representative Jobs (NOW HIRING)

Rainbow Pediatric

Call Center Representative

Humboldt, TN · On-site

$14.50 - $18/hr

Salary: 16.00 Call Center Representative In the modern healthcare sector, the role of Medical Call Center Representatives are more crucial than ever. As healthcare services evolve, the need for ...

Sralab

Call Center Representative

Chicago, IL

$16.60 - $27.45/hr

Summary The Call Center Representative will serve as the first point of contact for patients scheduling outpatient therapy and physician appointments. During the scheduling phone calls, the ...

Sparkbit 360

Call Center Representative

Cincinnati, OH

$15.25 - $19.25/hr

About the job Call Center Representative At Sparkbit 360 , we believe that every brand has a story worth sharing, a message that can inspire, and a vision that deserves to be seen. As a full-service ...

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How much do call center representative jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for call center representative in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Call Center Representative, and why are they important?

To thrive as a Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing tools is highly valuable. Patience, active listening, and emotional resilience are crucial soft skills that help manage challenging customer interactions and maintain professionalism under pressure. These skills ensure efficient issue resolution, customer satisfaction, and high performance in a fast-paced support environment.

What are Call Center Representatives?

Call Center Representatives are professionals who handle incoming and outgoing customer calls for a business or organization. Their primary responsibilities include assisting customers with inquiries, resolving issues, processing orders, and providing information about products or services. They are trained to communicate clearly, maintain a positive attitude, and use computer systems to track customer interactions and solutions. Effective call center representatives play a crucial role in ensuring customer satisfaction and loyalty.

What are some common challenges faced by Call Center Representatives, and how can they be managed?

Call Center Representatives often encounter challenges such as handling high call volumes, managing difficult customer interactions, and maintaining consistent performance metrics. Effective time management and resilience are key to staying productive and positive throughout the day. Many companies provide ongoing training, team support, and feedback to help representatives develop strong communication and problem-solving skills, which are essential for overcoming these challenges. Building rapport with teammates and supervisors can also provide valuable support and reduce stress in a fast-paced environment.

What Is the Job of a Call Center Representative?

Call center representatives take customer service calls for companies. Businesses employ call center representatives to handle a range of customer issues, including resolving complaints, processing transactions, and answering customer questions. They may also make cold calls or other outgoing calls for a company, usually following a set dialog script. Call center representatives often work remotely or in different call centers so that customer service lines may be open for more extended hours. This job requires strong verbal communication skills.

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CALL Center Representative jobs near you
Infographic showing various Call Center Representative job openings in the United States as of May 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Representative

Sparta Networking

West Palm Beach, FL

$400/wk

Other

Posted 11 days ago

Job description

Call Center Representative
Pay: $400/wk + commission
Job Type: Full-time
Work Location: In person
About the Role
We are seeking Call Center Representatives to assist customers with travel-related questions, scheduling needs, and reservation support. This is an in-office position with paid training provided, steady hours, and a team-focused work environment.
This position is a good fit for someone who is comfortable on the phone, enjoys helping people, and can stay professional and organized while handling customer conversations.
What You'll Do
  • Handle customer calls in a friendly and professional manner
  • Assist customers with travel service questions and reservation details
  • Review information accurately and communicate next steps clearly
  • Follow call scripts, service guidelines, and internal procedures
  • Enter notes and customer updates into the system
  • Help keep the customer experience smooth, clear, and positive
  • Work with the internal team to support daily call center operations
What We're Looking For
  • Clear and professional phone communication
  • Dependable attendance and punctuality
  • Ability to stay calm and helpful during customer interactions
  • Basic computer and data entry skills
  • Willingness to follow processes and learn new systems
  • Positive attitude and team-first mindset
  • Must be at least 18 years old

Previous call center experience is helpful, but not required. Paid training is available for qualified candidates.
Available Schedules
Morning Shift: Monday - Friday | 9:45 AM - 5:00 PM
Evening Shift: Monday - Friday | 3:00 PM - 10:00 PM
Apply Now
If you are interested in a full-time Call Center Representative role in a professional office setting, please apply today to be considered.
Sparta Networking is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, pregnancy, national origin, physical or mental disability, genetics, sexual orientation, gender identity, veteran status, or any other legally protected status.

Apply