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Call Center Representative Jobs (NOW HIRING)

Global Channel Management

Call Center Rep

Phoenix, AZ

$16 - $19.75/hr

Call Center Rep Phoenix, Arizona, United States $ 18.00 - 19.00 (US Dollar) Call Center Rep needs 6 months of call center experience Call Center Rep requires: * Strong computer and phone skills.

TECO

Call Center Rep/Sr. Call Center Rep

Albuquerque, NM · On-site

$48K - $60K/yr

The Call Center Rep position pays between $43,040 and $53,800, and the Senior Call Center Rep position pays between $48,720 and $60,900. Placement is based on skills,experience and education of the ...

Clearstream

Call Center Rep

Philadelphia, PA · On-site

$16.25 - $20.25/hr

Call Center Representative Multiple openings for call center representatives with 2-5 years of experience required in a call center setting at a manufacturing company. These openings are accessible ...

Global Channel Management

Call Center Rep

Melvindale, MI

$14.75 - $18.50/hr

About the job Call Center Rep Call Center Rep needs 2+ years experience Call Center requires: * Excel (Sheet or formula) * DVI(Software for job lookup/ordering) * Incoming/outgoing calls * High ...

AYS

Call center representative

Indianapolis, IN · Remote

$15.25 - $19/hr

Call Center Representative Company Overview: AYS Inc is a leading provider of customer service solutions for businesses of all sizes. We specialize in providing exceptional call center services to ...

Sparkbit 360

Call Center Representative

Washington, DC

$18 - $22.75/hr

Call Center Representative Washington, District of Columbia, United States $ 17.50 - 25.50 (US Dollar) About the job Call Center Representative Position Overview: We are searching for a reliable and ...

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How much do call center representative jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for call center representative in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Call Center Representative, and why are they important?

To thrive as a Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing tools is highly valuable. Patience, active listening, and emotional resilience are crucial soft skills that help manage challenging customer interactions and maintain professionalism under pressure. These skills ensure efficient issue resolution, customer satisfaction, and high performance in a fast-paced support environment.

What are Call Center Representatives?

Call Center Representatives are professionals who handle incoming and outgoing customer calls for a business or organization. Their primary responsibilities include assisting customers with inquiries, resolving issues, processing orders, and providing information about products or services. They are trained to communicate clearly, maintain a positive attitude, and use computer systems to track customer interactions and solutions. Effective call center representatives play a crucial role in ensuring customer satisfaction and loyalty.

What are some common challenges faced by Call Center Representatives, and how can they be managed?

Call Center Representatives often encounter challenges such as handling high call volumes, managing difficult customer interactions, and maintaining consistent performance metrics. Effective time management and resilience are key to staying productive and positive throughout the day. Many companies provide ongoing training, team support, and feedback to help representatives develop strong communication and problem-solving skills, which are essential for overcoming these challenges. Building rapport with teammates and supervisors can also provide valuable support and reduce stress in a fast-paced environment.

What Is the Job of a Call Center Representative?

Call center representatives take customer service calls for companies. Businesses employ call center representatives to handle a range of customer issues, including resolving complaints, processing transactions, and answering customer questions. They may also make cold calls or other outgoing calls for a company, usually following a set dialog script. Call center representatives often work remotely or in different call centers so that customer service lines may be open for more extended hours. This job requires strong verbal communication skills.

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CALL Center Representative jobs near you
Infographic showing various Call Center Representative job openings in the United States as of May 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
Call Center Representative

Call Center Representative

University of Vermont Medical Center

Burlington, VT

$16 - $20/hr

Other

Posted yesterday

University Of Vermont Health Network rating

7.6

Company rating: 7.6 out of 10

Based on 52 frontline employees who took The Breakroom Quiz

185th of 869 rated healthcare providers

Job description

Call Center Representative

Call Center Representatives provide front-line customer service to patients, staff, providers and other members of the UVM Health Network community. The Call Center is a central hub for calls to UVM Medical Center, Porter Medical Center, and Central Vermont Medical Center. Call Center Representatives assess callers' needs, and either redirect calls, give the required information, or complete the connection to another staff member or provider. They use independent judgment, and a variety of resources/applications, to locate the appropriate protocol or to act when a protocol is not readily available or established. Call Center Representatives impact patient safety by accurately connecting every caller to the right person in the appropriate timeframe. They must prioritize multiple simultaneous tasks. They are a key resource for facilitating communication for patient care. Each member of the Call Center team contributes to a reliable system of communication for over five thousand calls each day. This position is on-site and is not eligible for telecommuting.

Education:

  • Associate Degree or equivalent education.

Experience:

  • Demonstrated customer service in a medical, fast-paced retail, or other business environment.

What University Of Vermont Health Network employees say

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Benefits

Hours and flexibility

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About University of Vermont Health Network

Sourced by ZipRecruiter

The University of Vermont Health Network (UVM Health Network) is a renowned leader in the healthcare industry, located in Burlington, VT, US. It's a non-profit, academically integrated health care system, designed to ensure a coordinated, high-quality experience for patients across the entire health system. It originated from a partnership among six hospitals, a visiting nurse association, and a health plan, which eventually led to the formation of the current integrated network. Built on the core values of quality, caring, integrity, and collaboration, UVM Health Network is dedicated to improving the health of the people in the communities it serves.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Burlington, VT, US

Year founded

1971

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