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Account Management Jobs (NOW HIRING)

Asymchem Inc

Associate - Account Management

Morrisville, NC

$115.10K - $119.70K/yr

The Associate, Account Management is responsible for independently managing key aspects of assigned client accounts across all Asymchem CDMO service modalities, including small molecule and other ...

CHG Healthcare

HCO Account Management

Salt Lake City, UT · On-site

$72K/yr

As the Manager of Healthcare Organization Account Management at Locumsmart , the industry's leading Vendor Management System (VMS), you will play a pivotal role in driving client success, retention ...

Covista

Manager, Account Management

Columbia, MD · On-site

Leads in the development of Account Management Representatives that have an integral role in the overall customer service initiative * Develops, implements, and monitors schedules that provide ...

Chghealthcare

HCO Account Management

Salt Lake City, UT · On-site +1

$72K/yr

As the Manager of Healthcare Organization Account Management at Locumsmart , the industry's leading Vendor Management System (VMS), you will play a pivotal role in driving client success, retention ...

BNY

Specialist, Account Management

Berwyn, PA

Associate, Account Management 1 At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the ...

Snap, Inc.

Lead, Account Management

Chicago, IL · Remote

We're looking for aLead,Account Management to join Snap Inc! You will be responsible for servicing senior relationships with high-growth customers alongside your Client Partner and, where possible ...

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$106K

How much do account management jobs pay per year?

As of May 30, 2026, the average yearly pay for account management in the United States is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Account Manager, and why are they important?

To thrive as an Account Manager, you need strong client relationship management, sales acumen, and a relevant bachelor’s degree, often in business or marketing. Familiarity with CRM software like Salesforce, data analytics tools, and proficiency in Microsoft Office suite are typically required. Excellent communication, problem-solving, and negotiation skills help you build trust and resolve client issues effectively. These abilities are vital for maintaining satisfied clients, achieving revenue targets, and fostering long-term business growth.

How does an Account Manager typically balance the needs of multiple clients while meeting internal business goals?

Account Managers often juggle the demands of several clients at once, which requires strong organizational skills and the ability to prioritize tasks. They must proactively communicate with clients to understand their needs, while also collaborating closely with internal teams such as sales, marketing, and product development to deliver solutions that align with business objectives. Regular check-ins, setting clear expectations, and using project management tools are common strategies to ensure all parties are satisfied and account goals are met. Balancing client satisfaction with company targets is a dynamic and rewarding aspect of the role.

What is account management?

Account management is a business function where professionals build and maintain relationships with clients or customers to ensure their satisfaction, retention, and growth. Account managers act as the main point of contact between a company and its clients, addressing their needs, resolving issues, and identifying opportunities for upselling or cross-selling. The goal is to foster long-term partnerships that benefit both the client and the company.

What is the difference between Account Management vs Customer Service Representative?

AspectAccount ManagementCustomer Service Representative
Primary RoleBuild and maintain long-term client relationships, upsell, and ensure client satisfactionAssist customers with inquiries, resolve issues, and provide product or service information
Required SkillsCommunication, relationship management, sales knowledgeCommunication, problem-solving, product knowledge
Work EnvironmentOffice-based, client meetings, account reviewsCall centers, retail, online support channels
Industry UsageCommon in B2B and B2C sectors, especially in SaaS, finance, and techWidespread across retail, telecom, hospitality, and service industries

While both roles involve communication with clients or customers, Account Management focuses on maintaining ongoing relationships and growing accounts, often with a strategic approach. Customer Service Representatives primarily handle immediate customer inquiries and issues, emphasizing quick resolution. Understanding these differences helps in choosing the right career path or job search focus.

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Account Management jobs near you
Account Management Specialist

Account Management Specialist

Hub Group, Inc

Saint Louis, MO

$50K/yr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 8 days ago

Hub Group rating

5.7

Company rating: 5.7 out of 10

Based on 41 frontline employees who took The Breakroom Quiz

317th of 336 rated logistics

Job description

Essential Job Functions:

  • Develop a proactive relationship with the assigned customer accounts by resolution of issues and concerns in a timely manner and provide innovative solutions.
  • Determine which accessorial charges can be billed and follow company process to successful conclusion, minimizing disputes, assisting in collections and working with Account Managers on solutions to reduce accessorial charges.
  • Manage, monitor and report order acceptance, order maintenance and accessorial management by email, phone and use of various Hub Group transportation management systems.
  • Offer alternative transportation solutions as necessary by analyzing internal and external account metrics.
  • Manage assigned customer accounts to ensure they receive the best product at the lowest possible cost; maximize margin, network efficiency and On-Time Performance (OTP).
  • Communicate with shipper and consignee contacts regarding exception notification and problem resolution.
  • Maximize Hub profitability and reduce customer cost exposure by working with Operations to properly manage assets such as container pools.
  • Maintain quality service by monitoring standards; advising supervisor of potential problems. Work with Manager, Account Management and Operations Group to address and resolve single load concerns in a timely manner.
  • Duties, responsibilities and activities may be assigned or changed from time to time

Minimum Requirements:

  • Bachelor's degree in business, logistics, supply chain, or management preferred.
  • Experience in the transportation industry preferred.
  • Experience with EDI processes, Web Tender Portals, fax and other applicable forms of electronic communication preferred.
  • Proficiency with Microsoft Office applications, with emphasis on Outlook, Excel, Word.
  • Highly effective communication, both verbal and written.
  • Attention to detail, organizational skills, and customer focused.
  • Ability to work weekend rotation when scheduled.

Salary: Up to $50,000 /year base salary + Bonus Eligibility 

This is an estimated range based on the circumstances at the time of posting, however it may change based on a combination of factors, including but not limited to skills, experience, education, market factors, geographical location, budget, and demand. 

Benefits We offer a comprehensive benefits plan including:

  • Medical
  • Dental 
  • Vision
  • Flexible Spending Account (FSA)
  • Employee Assistance Program (EAP)
  • Life & AD&D Insurance
  • Disability
  • Paid Time Off
  • Paid Holidays

Hub Group is the premier, customer-centric supply chain company offering comprehensive transportation and logistics management solutions. Keeping our customers' needs in focus, Hub Group designs, continually optimizes and applies industry-leading technology to our customers' supply chains for better service, greater efficiency and total visibility. As an award-winning, publicly traded company (NASDAQ: HUBG) with $5 billion in revenue, our 6,000 employees and drivers across the globe are always in pursuit of "The Way Ahead" - a commitment to service, integrity and innovation. We believe the way you do something is just as important as what you do. For more information, visit www.hubgroup.com.

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