Reports directly to the Account Management Manager and works in a contact center environment that supports students regardless of service modality. Works closely with academic partners and other ...
Quick apply
Reports directly to the Account Management Manager and works in a contact center environment that supports students regardless of service modality. Works closely with academic partners and other ...
Reports directly to the Account Management Manager and works in a contact center environment that supports students regardless of service modality. Works closely with academic partners and other ...
Quick apply
Reports directly to the Account Management Manager and works in a contact center environment that supports students regardless of service modality. Works closely with academic partners and other ...
Reports directly to the Account Management Manager and works in a contact center environment that supports students regardless of service modality. Works closely with academic partners and other ...
Reports directly to the Account Management Manager and works in a contact center environment that supports students regardless of service modality. Works closely with academic partners and other ...
The Account Manager will have responsibility for finding and developing prospective customers and growing sales with small-to-medium sized customers. He/She will drive market share gain and increase ...
The Account Manager will have responsibility for finding and developing prospective customers and growing sales with small-to-medium sized customers. He/She will drive market share gain and increase ...
Reports directly to the Account Management Manager and works in a contact center environment that supports students regardless of service modality. Works closely with academic partners and other ...
Reports directly to the Account Management Manager and works in a contact center environment that supports students regardless of service modality. Works closely with academic partners and other ...
Reports directly to the Account Management Manager and works in a contact center environment that supports students regardless of service modality. Works closely with academic partners and other ...
Reports directly to the Account Management Manager and works in a contact center environment that supports students regardless of service modality. Works closely with academic partners and other ...
Reports directly to the Account Management Manager and works in a contact center environment that supports students regardless of service modality. Works closely with academic partners and other ...
Quick apply
Reports directly to the Account Management Manager and works in a contact center environment that supports students regardless of service modality. Works closely with academic partners and other ...
Reports directly to the Account Management Manager and works in a contact center environment that supports students regardless of service modality. Works closely with academic partners and other ...
Reports directly to the Account Management Manager and works in a contact center environment that supports students regardless of service modality. Works closely with academic partners and other ...
Account Management Representative
Lisle, IL · On-site
Reports directly to the Account Management Manager and works in a contact center environment that supports students regardless of service modality. Works closely with academic partners and other ...
Account Management Representative
Lisle, IL · On-site
Reports directly to the Account Management Manager and works in a contact center environment that supports students regardless of service modality. Works closely with academic partners and other ...
Reports directly to the Account Management Manager and works in a contact center environment that supports students regardless of service modality. Works closely with academic partners and other ...
Quick apply
Reports directly to the Account Management Manager and works in a contact center environment that supports students regardless of service modality. Works closely with academic partners and other ...
Reports directly to the Account Management Manager and works in a contact center environment that supports students regardless of service modality. Works closely with academic partners and other ...
Reports directly to the Account Management Manager and works in a contact center environment that supports students regardless of service modality. Works closely with academic partners and other ...
Account Management Representative
Lisle, IL · On-site
Reports directly to the Account Management Manager and works in a contact center environment that supports students regardless of service modality. Works closely with academic partners and other ...
Account Management Representative
Lisle, IL · On-site
Reports directly to the Account Management Manager and works in a contact center environment that supports students regardless of service modality. Works closely with academic partners and other ...
Reports directly to the Account Management Manager and works in a contact center environment that supports students regardless of service modality. Works closely with academic partners and other ...
Quick apply
Reports directly to the Account Management Manager and works in a contact center environment that supports students regardless of service modality. Works closely with academic partners and other ...
Reports directly to the Account Management Manager and works in a contact center environment that supports students regardless of service modality. Works closely with academic partners and other ...
Quick apply
Reports directly to the Account Management Manager and works in a contact center environment that supports students regardless of service modality. Works closely with academic partners and other ...
Reports directly to the Account Management Manager and works in a contact center environment that supports students regardless of service modality. Works closely with academic partners and other ...
Reports directly to the Account Management Manager and works in a contact center environment that supports students regardless of service modality. Works closely with academic partners and other ...
Reports directly to the Account Management Manager and works in a contact center environment that supports students regardless of service modality. Works closely with academic partners and other ...
Quick apply
Reports directly to the Account Management Manager and works in a contact center environment that supports students regardless of service modality. Works closely with academic partners and other ...
Reports directly to the Account Management Manager and works in a contact center environment that supports students regardless of service modality. Works closely with academic partners and other ...
Quick apply
Reports directly to the Account Management Manager and works in a contact center environment that supports students regardless of service modality. Works closely with academic partners and other ...
Reports directly to the Account Management Manager and works in a contact center environment that supports students regardless of service modality. Works closely with academic partners and other ...
Quick apply
Reports directly to the Account Management Manager and works in a contact center environment that supports students regardless of service modality. Works closely with academic partners and other ...
Reports directly to the Account Management Manager and works in a contact center environment that supports students regardless of service modality. Works closely with academic partners and other ...
Quick apply
Reports directly to the Account Management Manager and works in a contact center environment that supports students regardless of service modality. Works closely with academic partners and other ...
Reports directly to the Account Management Manager and works in a contact center environment that supports students regardless of service modality. Works closely with academic partners and other ...
Quick apply
Reports directly to the Account Management Manager and works in a contact center environment that supports students regardless of service modality. Works closely with academic partners and other ...
Account Management Representative information
See salary details
$26K - $32K
10% of jobs
$32K - $38K
9% of jobs
$40.6K is the 25th percentile. Wages below this are outliers.
$38K - $44K
16% of jobs
$44K - $50K
13% of jobs
The median wage is $52K / yr.
$50K - $56K
10% of jobs
$56K - $62K
7% of jobs
$62K - $68K
11% of jobs
$68.3K is the 75th percentile. Wages above this are outliers.
$68K - $74K
11% of jobs
$74K - $80K
10% of jobs
$80K - $86K
2% of jobs
$86K - $92K
3% of jobs
$26K
$56.4K
$92K
How much do account management representative jobs pay per year?
As of Sep 11, 2026, the average yearly pay for account management representative in the United States is $56,411.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $70,500.00 per year, depending on experience, location, and employer.
What is an account management representative?
An Account Management Representative is a professional responsible for maintaining and nurturing relationships with clients or customers on behalf of a company. They act as a primary point of contact, addressing client needs, resolving issues, and ensuring customer satisfaction. Their duties often include managing accounts, processing orders, providing product or service information, and collaborating with other teams to meet client needs. The goal of an Account Management Representative is to foster long-term client relationships and support business growth.
What are the key skills and qualifications needed to thrive as an account management representative?
To thrive as an Account Management Representative, you need strong relationship-building abilities, sales acumen, and a bachelor's degree in business or a related field. Familiarity with CRM software like Salesforce and proficiency in Microsoft Office Suite are typically required. Excellent communication, problem-solving, and negotiation skills help you stand out in managing client accounts and resolving issues. These skills and qualifications are vital for maintaining client satisfaction, driving revenue growth, and ensuring long-term business success.
How does an account management representative typically collaborate with sales and customer success teams?
Account Management Representatives frequently act as the bridge between sales, customer success, and clients. They work closely with the sales team to ensure smooth onboarding of new accounts and help identify upsell or cross-sell opportunities. Collaboration with customer success teams is vital to address client needs, resolve issues quickly, and maintain high satisfaction levels. Regular meetings and shared communication tools are common practices to keep everyone aligned on account goals and activities.
What is the difference between Account Management Representative vs Customer Service Representative?
| Aspect | Account Management Representative | Customer Service Representative |
|---|---|---|
| Primary Role | Manage client accounts, build relationships, and upsell services | Assist customers with inquiries, troubleshoot issues, and provide support |
| Required Skills | Communication, sales, relationship management | Communication, problem-solving, patience |
| Work Environment | Office, client meetings, account reviews | Call centers, retail, online support |
| Common Certifications | Customer relationship management (CRM) tools, sales training | Customer service certifications, communication skills training |
While both roles involve customer interaction, Account Management Representatives focus on maintaining and growing client accounts through relationship management and sales, whereas Customer Service Representatives primarily handle inquiries and resolve issues to ensure customer satisfaction.
Do account management representatives get paid well?
Account management representatives typically earn a competitive salary that varies based on experience, industry, and location. They often receive additional benefits such as bonuses or commissions, especially if their role involves sales or client retention. Overall, compensation for this role is generally considered moderate to good within customer service and sales fields.
Is account management a stressful job?
Account management can be stressful due to the need to meet client expectations, handle multiple accounts, and resolve issues promptly. It often requires strong communication skills, organization, and the ability to manage deadlines in a fast-paced environment.
What cities are hiring for Account Management Representative jobs?
Cities with the most Account Management Representative job openings:
What states have the most Account Management Representative jobs?
States with the most job openings for Account Management Representative jobs include:
What are popular job titles related to Account Management Representative jobs?
For Account Management Representative jobs, the most frequently searched job titles are:
Account Management Representative
Lanham, MD • Hybrid
Covista
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
This job post has expired 4 days ago. Applications are no longer accepted.
Job description
Company Description
About Covista
Covista is America's largest healthcare educator, serving more than 97,000 students and supported by a community of 385,000 alumni across five accredited institutions. Through personalized, tech-enabled education powered by 10,000 faculty and colleagues, Covista expands access to healthcare careers and addresses the U.S. healthcare workforce shortage at scale. Covista is the parent company of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University.
Our colleagues come from a wide range of backgrounds, business, academia, healthcare, government and nonprofits, and are part of a culture where doing exceptional work and making a meaningful difference for students and society aren't separate goals—they're one and the same. This means creating an environment where colleagues can develop new skills, build careers that match their ambitions and see the tangible impact of their work on healthcare education and workforce development. Colleagues who deliver results and embrace new tools to work smarter are valued for their contributions. But what makes working at Covista distinctive is our impact. Our faculty and colleagues don't just support healthcare education—they shape it. This isn't abstract purpose work. It's solving real problems for real people in real communities while advancing careers.
We operate on a hybrid schedule with four in-office days per week (Monday–Thursday). This approach enhances creativity, innovation, communication, and relationship-building, fostering a dynamic and collaborative work environment.
For more information, visit covista.com and follow us on LinkedIn, Instagram and YouTube.
Job Description
This role is responsible for assisting in student success through proactive and accurate account assessment and student finance advising. This position manages a portfolio of about 850-950 students (either undergraduate or graduate or a combination thereof) to ensure that all students have the appropriate guidance to make informed financial decisions. Reports directly to the Account Management Manager and works in a contact center environment that supports students regardless of service modality. Works closely with academic partners and other departments to research and resolve any student financing issues. This colleague is charged with being a role model for the organization Covista values and fosters a culture of CARE consistent with organization's mission, vision, and purpose.
Responsibilities
- Using a high level of discretion and independent judgment, analyzes each student’s situation in order to develop and implement an individualized financial plan that promotes student success. Continuously evaluates the financial plans throughout the student lifecycle.
- Collaborates with other departments and functional areas to deliver an optimal student experience.
- Demonstrates and communicates current, detailed and accurate knowledge of University policies, Title IV, Military/Veteran’s Affairs, international and state regulations to prospective and current students. Communicates the policies and procedures in a manner that displays deep understanding of the rationale and the value of the policy or procedure to the student.
- Assists students to make an informed decision by providing accurate, helpful student finance advice.
- Manages escalated student concerns and resolves issues in a timely manner. Provides exceptional customer care to students by accepting ownership of student finance issues and questions.
- Identifies opportunities and solutions for continuous improvement to existing processes and actively participates in the roll-out of new processes.
- Attends meetings and contributes to organizational committees.
- Identifies opportunities and solutions that improve current processes.
- Functions as a subject matter expert regarding all Title IV programs, policies and procedures including institutional policies and federal and state regulations. Complies with applicable federal and state laws.
- Performs other duties as assigned
- Complies with all policies and standards
Qualifications
- Bachelor's Degree Preferred or comparable previous work experience Required.
- 1 experience in Higher Education Preferred.
- Knowledge of federal Title IV and state financial aid regulations and associated processing procedures a plus.
- Ability to work independently as well as function as part of a team.
- Outstanding customer service skills.
- PC skills in Microsoft Office, database and internet applications.
- Excellent interpersonal communication, mathematical, problem solving, and organizational skills.
- Ability to prioritize tasks to meet deadlines and ensure project completion.
- Self-motivated and willing to take ownership of, and quickly resolve, complex issues.
#CVSA
Additional Information
In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $18.00 and $23.00/hr. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.
Covista offers a robust suite of benefits including:
- Health, dental, vision, life and disability insurance
- 401k Retirement Program + 6% employer match
- 15 Days of Paid Vacation Days each Calendar Year
- 12 Paid Holidays + 2 floating holidays
For more information related to our benefits please visit:
https://careers.covista.com/benefits
Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation